Akuvox Smart Panel C319H Service manual

Version: 1.0 | Date: Feb.2021
Version: 1.0 | Date: Jun.2022

About This Manual
Thank you for choosing the Akuvox Smart Panel C319H. This manual is
intended for the administrators who need to properly configure the smart
panel. This manual applies to the 119.30.107.109 version, and it provides all
the configurations for the functions and features of the C319H. Please visit
the Akuvox official website or consult technical support for any new
information or the latest firmware.

Introduction of Icons and Symbols
Warning:
Always abide by this information in order to prevent the persons
from injury.
Caution:
Always abide by this information in order to prevent the damages to
the device.
Note:
Informative information and advice from the efficient use of the
device.

Related Documentation
You are advised to refer to the related documents for more technical
information via the link below:
https://knowledge.akuvox.com

Table of Contents
1. Product Overview ...................................................................................... 1
2. Change Log ............................................................................................... 2
3. Model Difference .......................................................................................3
4. Introduction to Configuration Menu .......................................................... 5
5. Access the Device ..................................................................................... 6
5.1. Device Start-up Selection ..................................................................... 6
5.2. Accessing the Device Setting on the Device ........................................9
5.2.1. Accessing Device Basic Setting. ................................................9
5.2.2. Accessing Device Advance Setting ............................................9
5.3. Access the Device Setting on the Web Interface ...............................11
6. Language and Time Setting .....................................................................13
6.1. Language Setting ................................................................................ 13
6.2. Time Setting .........................................................................................13
7. Screen Display Configuration .................................................................. 17
7.1. Theme Setting ..................................................................................... 17
7.2. LCD Screen Brightness Setting .......................................................... 20
7.3. Screen Saver Setting ........................................................................... 20
7.3.1. Upload Screen Saver ................................................................ 21
7.4. Font Setting ......................................................................................... 22
7.5. Wallpaper Setting ................................................................................ 23
7.5.1. Upload Wallpaper ......................................................................24
7.6. Booting Image Setting ........................................................................ 25
7.7. Icon Screen Display Configuration .....................................................25
7.7.1. Home Screen Setting ................................................................25

7.7.2. Icon Screen Display Configuration for More Page ..................27
8. Sound and Volume Configuration ............................................................ 28
8.1. Intercom Volume Setting .................................................................... 28
8.2. Screensaver Video Tone Setting .........................................................30
8.3. Doorbell Sound Setting ....................................................................... 31
8.4. Alarm Ringtone Setting .......................................................................31
9. Home Automation ................................................................................... 32
9.1. Scenes ..................................................................................................32
9.2. Device Management ............................................................................33
9.2.1. Check Device Status .................................................................33
9.2.2. Modify the Device ..................................................................... 33
10. Phone Book Configuration .....................................................................35
10.1. Phone Book Configuration on the Device ........................................ 35
10.1.1. Add contact .............................................................................35
10.1.2. Edit Contact .............................................................................36
10.1.3. Block List setting on the Device ............................................ 36
10.2. Phone Book Configuration on the Web Interface ............................ 37
10.2.1. Contact Configuration ............................................................ 37
10.2.2. Contact Management .............................................................38
10.2.3. Block List Setting on the Web Interface ................................ 39
10.2.4. Contacts Import and Export on the Web Interface ............... 40
11. Network Setting & Other Connection ..................................................... 42
11.1. Device Network Configuration ..........................................................42
11.1.1. Configuring Device Network Connection on the Device .......42
11.1.2. Configuring Device Network Connection on the Web
Interface ...............................................................................................43
11.2. Device Deployment in Network ........................................................ 44
11.3. Device NAT Setting ............................................................................45

11.4. Device Bluetooth Setting .................................................................. 46
11.4.1. Device Bluetooth Pairing ........................................................46
11.5. Device Wi-Fi Setting ..........................................................................47
11.6. Device Local RTP Configuration.......................................................47
12. Intercom Call Configuration ...................................................................49
12.1. IP call & IP Call Configuration ...........................................................49
12.1.1. Make IP Calls .......................................................................... 49
12.1.2. IP Call Configuration ...............................................................50
12.2. SIP Call &SIP Call Configuration .......................................................51
12.3. SIP Account Registration ..................................................................51
12.4. SIP Server Configuration ...................................................................52
12.5. Outbound Proxy Server Configuration ............................................. 53
12.6. SIP Call DND & Return Code Configuration..................................... 54
12.7. Data Transmission Type Configuration ........................................... 55
12.8. Call Setting .........................................................................................56
12.8.1. Call Auto-answer Configuration ............................................ 56
12.8.2. Auto-answer Allow List setting ............................................. 57
12.8.3. Live Stream Setting ................................................................ 58
12.9. Intercom Call Configuration (intercom preview, mute) ................... 59
12.10. Emergency Call Setting...................................................................59
12.11. Multicast Configuration .................................................................. 61
12.12. Call Forwarding Setting .................................................................. 61
12.12.1. Call Forwarding Configuration on the Device ..................... 62
13. Intercom Message Setting .....................................................................64
13.1. Display Messages ............................................................................. 64
13.2. Manage Messages ............................................................................ 64
13.3. Configure Voice Message (MWI) ...................................................... 65
14. Audio& Video Codec Configuration for SIP Calls ................................... 67

14.1. Audio Codec Configuration ...............................................................67
14.2. Video Codec Configuration ...............................................................68
15. Security .................................................................................................70
15.1. Monitor and Image ............................................................................70
15.1.1. Monitor Setting ....................................................................... 70
15.1.2. Monitor Windows ....................................................................71
15.1.3. Display Monitor .......................................................................71
15.1.4. Video Image Capturing ...........................................................71
15.2. Alarm and Arming Configuration ......................................................72
15.2.1. Configure Alarm and Arming on the Device .......................... 72
15.2.2. Configure Alarm and Arming on the Web Interface .............. 73
15.2.3. Configure Location-based Alarm .......................................... 74
15.2.4. Configure Alarm Text..............................................................76
15.2.5. Configure Arming Mode ......................................................... 76
15.2.6. Alarm Action Configuration ....................................................77
15.2.6.1. Configure Alarm Action via HTTP Command ............. 77
15.2.6.2. Configure Alarm Action via SIP Message ...................78
15.2.6.3. Configure Alarm Action via Local Relay ......................78
15.2.7. Check Alarm Log .....................................................................79
15.3. Screen Unlock Setting .......................................................................79
15.3.1. Screen Unlock by PIN code ....................................................80
15.4. Voice Encryption ................................................................................81
15.5. Remote Control ..................................................................................82
16. Door Access Control Configuration ....................................................... 83
16.1. Relay Switch Setting ......................................................................... 83
16.1.1. Local Relay Setting .................................................................83
16.2. DTMF Type Setting ............................................................................84
16.3. Web Relay Setting ............................................................................. 84

16.4. Door Unlock Configuration ............................................................... 85
16.4.1. Door Unlock by DTMF Code ................................................... 85
16.4.2. Door Unlock via HTTP Command ..........................................85
17. Lift Control ............................................................................................ 87
17.1. Configure Lift Control ........................................................................87
17.2. Configure Lift Control Prompt .......................................................... 87
18. Firmware Upgrade .................................................................................88
19. Backup ..................................................................................................89
20. Auto-provisioning ................................................................................. 90
20.1. Provisioning Principle ....................................................................... 90
20.2. Introduction to the Configuration Files for Auto-Provisioning .......91
20.3. AutoP Schedule ................................................................................. 91
20.4. PNP Provisioning Configuration.......................................................92
20.5. DHCP Provisioning Configuration .................................................... 92
20.6. Static Provisioning Configuration .................................................... 94
21. Voice Assistant ..................................................................................... 97
22. Call Log ...............................................................................................102
23. Debug ..................................................................................................104
23.1. System Log for Debugging ............................................................. 104
23.2. PCAP for Debugging ....................................................................... 104
23.3. User Agent ....................................................................................... 105
24. Device Integration with Third Party ..................................................... 106
24.1. Enter Applications Screen ...............................................................106
24.2. Install Third-party App ....................................................................106
25. Password Modification ........................................................................108
25.1. Modify Device Basic Setting Password ......................................... 108
25.2. Modify Device Advance Setting Password ....................................108
25.3. Modify Browser Password ..............................................................109

25.4. Modify Device Web Interface Password ........................................ 110
26. System Reboot&Reset .........................................................................111
26.1. Reboot..............................................................................................111
26.1.1. Reboot on the Device ........................................................... 111
26.1.2. Reboot on the Web Interface ............................................... 112
26.2. Reset ................................................................................................ 112
27. Abbreviations ...................................................................................... 114
28. Contact Us .......................................................................................... 116