Akuvox R15PVM User manual

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Akuvox Big Button SIP Phone
R15P User Manual

Content
1 Overview...........................................................................................4
1.1 Introduction.......................................................................................................4
1.2 Features............................................................................................................. 5
1.3 Keypad............................................................................................................... 7
1.4 Installation......................................................................................................... 8
1.5 Installation Steps............................................................................................... 9
2 Functions.........................................................................................11
2.1 Make a call.......................................................................................................11
2.2 Call Method..................................................................................................... 11
2.3 Answer a call....................................................................................................11
2.4 Call Hold/Resume............................................................................................ 12
2.5 DND................................................................................................................. 12
2.6 Call waiting...................................................................................................... 12
2.7 Call forward..................................................................................................... 12
2.8 Call transfer..................................................................................................... 13
2.9 Conference...................................................................................................... 13
2.10 Call pickup..................................................................................................... 14
2.11 Group pickup................................................................................................. 14
2.12 Speed dial...................................................................................................... 14
2.13 Auto redial..................................................................................................... 15
2.14 Hotline........................................................................................................... 15
2.15 Intercom........................................................................................................ 16
2.16 Emergency Call.............................................................................................. 16
2.17 RF Number(optional).....................................................................................17
2.18 Health care-- Auto Answer Number.............................................................. 17
2.19 Remote Mode Switch.................................................................................... 17
3 Settings........................................................................................... 18
3.1 Language......................................................................................................... 18
3.2 Data&Time.......................................................................................................18
3.3 Ringtones.........................................................................................................19
3.4 Phone Volume................................................................................................. 19
3.5 Phone Tone...................................................................................................... 20
3.6 Backlight.......................................................................................................... 20
3.7 RF Keys Status(optional).................................................................................. 20
3.8 RF Keys Learning(optional).............................................................................. 20
3.9 Phone...............................................................................................................21
3.9.1 Local Phone Book.................................................................................. 21
3.9.2 Blacklist..................................................................................................22

3.10 History Management.....................................................................................22
3.11 SIP account management..............................................................................23
3.12 Basic Network Settings.................................................................................. 23
3.12.1 LAN Port...............................................................................................23
3.12.2 PC Port................................................................................................. 24
3.12.3 VLAN Port............................................................................................ 24
3.13 Webserver..................................................................................................... 25
3.14 Reset to factory............................................................................................. 25
3.15 Password setting............................................................................................25
3.16 Reboot........................................................................................................... 25
4 Web interface................................................................................. 26
4.1 Static-> Basic....................................................................................................27
4.2 Account-> Basic............................................................................................... 27
4.3 Account-> Advanced........................................................................................29
4.4 Network-> Basic...............................................................................................34
4.5 Network-> Advanced.......................................................................................35
4.6 Phone-> Time/Language................................................................................. 38
4.7 Phone-> Preference.........................................................................................40
4.8 Phone-> Call Feature....................................................................................... 40
4.9 Phone-> Voice..................................................................................................44
4.10 Phone-> Key/Display..................................................................................... 46
4.11 Phone-> Ringtone.......................................................................................... 47
4.12 Phone-> Tones............................................................................................... 48
4.13 Phone-> Replace rule.................................................................................... 48
4.14 Phone-> Dial Now..........................................................................................50
4.15 Phone-> Action URL.......................................................................................51
4.16 Phone-> Multicast......................................................................................... 53
4.17 Phone-> Emergency Call................................................................................54
4.18 PhoneBook-> Local Phone Book....................................................................55
4.19 Phone-> Call Log............................................................................................ 56
4.20 Upgrade-> Basic.............................................................................................56
4.21 Upgrade-> Advanced..................................................................................... 57
4.22 Security-> Basic............................................................................................. 60
4.23 Security-> Advanced......................................................................................60

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1 Overview
1.1 Introduction
Akuvox R15P is a big button phone with full duplex hands-free speakerphone. It also
can be called Akuvox Big Button SIP phone. Specially for the elder, R15P provides
many handy features, like emergency call, remote pendant control and speed dial.
For instant, when an alone elder needs help, he can press the pendant to call out the
predefined number for emergency help.
Based on the SIP standard, the Akuvox R15P has been tested to ensure
comprehensive interoperability with equipments from VoIP infrastructure leaders
enabling service providers to quickly roll-out competitive, feature rich services to
their customers.
Akuvox R15P is very easy to understand, configure, and deploy. The web interface is
designed to provide a clean and user-friendly configuration window so that users
won’t get lost in complicated menus and maintenance.

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1.2 Features
Highlights
Easy to use
HD Voice with High Adjustable Volume
Adjustable Tone
Hearing Aid Compatible (HAC)
Big Buttons, SOS key
Up to 10 Wireless Emergency Pendants Supported(Optional)
Support PoE
Fully Compatible with Asterisk, BroadSoft Platform
Phone Feature
1 Line (Support 1 SIP account)
Support Call Waiting, Call Forward, Call Transfer
Call on Hold, Mute, Auto-answer, Redial, DND
Local 3-Way Conference
Volume Adjustable, Tone Adjustable
Ring tones Selectable
Speed Dial, Hotline
Network Packet Capture
Country Tone Signal
Direct IP call
Auto Redial, Call Return
Dial Plan
Action URL/URI
Phonebook (500 entries), Blacklist (100 entries),Call logs (100 entries)
Remote mode switch
Health Care
Multi-Language Support
Audio Feature
HD Voice with high volume
Hearing Aid Compatible (HAC)
Wideband Codec: G.722
Narrowband Codec: PCMA, PCMU, G.729, G723_53, G723_63,
G726_16, G726_24, G726_32, G726_40
VAD, CNG , Echo Canceller
Full-Duplex Speakerphone

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Network Feature
SIP V1(RFC2543), V2(RFC3261)
Static IP/DHCP for IP configuration
3 DTMF modes: In-Band, RFC2833, SIP INFO
HTTP/HTTPS Web Server for Management
NTP for Auto Time Setting
TFTP/FTP/HTTP/HTTPS Protocols
802.1Q VLAN
Administrator Feature
Auto provisioning using FTP/TFTP/HTTP/HTTPS/PnP
Dial through IP PBX Using Phone Number
Dial through IP PBX Using URL Address
Configuration Managements with Web, Keypad on the phone and Auto
Provisioning
SNMP
TR069
Security Feature
Support HTTPS (SSL)
Support SRTP for Voice Data Encryption
Support Login for Administration
SIP Over TLS
Physical Feature
Audiocodes Chipsetsss
2.9’’132x64 Graphical LCD with Backlight
25 Keys (with 1 SOS key, 4 Soft Keys, 3 Image Programmable Keys)
3 LED Lights (1 Power Light, 1 Handfree Light and 1 SOS Light)
Up to 10 Wireless Emergency Pendants Supported(Optional)
RJ9 Handset Jack and Headset Jack
2 RJ45 10/100 Ethernet Jacks
AC Power Adapter: Input: AC 100-240V; Output: DC 5V/1A
PoE: IEEE 802.3af
Gift Box Size:248 x 204 x 107 (mm),weight: 1.19 kg

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1.3 Keypad
Key Key name Function Description
Soft key Key combination includes
functions such as
History/Favorites/Redial/Call
Return/HotDesking/XML
Browser/DND/Menu/MSG/S
tatus/Book/FWD/PickUp/Gro
up /PickUp/Intercom/Speed
Dial/and so on.
Tone key Turn down or turn up the
tone by pressing the “-“ key
or the “+” key.
Volume key Turn down or turn up the
volume by pressing the
“-“ key or the “+” key.

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SOS key Dial out the specified
emergency number
Return/Recall/Transfer key Back to the previous page
or dial out the latest
incoming call.
Redial key View the Missed Calls,
Incoming Calls and Dialed
Calls.
Speaker key Make the phone into
hands-free mode.
Memory key Dial out the
pre-configuration relative
number.
Digital Keyboard Inputting the phone number
or DTMF.
1.4 Installation
Check package contents
Name Quantity
SIP IP Phone unit 1
Pendant (optional) 1

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handset 1
RJ-9 Cable 1
Power Adapter 1
RJ-45 Cable 1
Stand 1
Quick installation guide 1
1.5 Installation Steps
Step 1 – Connect the power
Connect the provided power adapter to the Power port and plug the adapter into an
available power outlet. The LCD will display “Initializing, Please Wait…”
-------------------------------------------------------------------------------------------------------
Note1: Never use a power adapter other than the one provided with Akuvox R15P
Note2: Only Internet port supports POE.
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Step 2 – Connect to the Internet
Connect one end of the RJ-45 Ethernet cable to the Internet port at the back of the
Akuvox R15P and the other end to wall network jack.
Step 3 – Connect the computer
Connect one end of the RJ-45 Ethernet cable to the PC port at the back of the Akuvox
R15P and the other end to the Ethernet port on you computer.
Step 4 – Configure the device
Launch the web browser on your computer, and enter the IP address of the phone
into the address bar. The login screen will appear if the address is correct. Enter the
user name and password to log into the web console.

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Step 5 - Using with a pendant
Pendant needs to match with IP Phone. After learning, users can use pendant to call
out the emergency number. Please refer to the chapter 3.7 for detail.
NOTE: 1.Each phone has its own IP address, you can check in Status interface.
2. Pendant uses button battery.

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2 Functions
2.1 Make a call
User can make a phone call via the following methods：
1. Pick up the handset, icon will be shown on the idle screen.
2. Press the Handfree key, icon will be shown on the idle screen.
3. Press the Headset key if the headset is connected to the Headset Port in advance.
The icon will be shown on the idle screen.
User can also dial the number first, and then choose the method user will use to
speak to the other party.
2.2 Call Method
User can press the available line key, then
1. Dial the number User wants to call.
2. Press softkey. Use soft key to choose the call, click to dial out.
3. Press the Redial key twice to call the last number called or press Redial key to
enter All Calls interface to choose the number to dial out.
4. Press the pendant to dial out the predefined number. Please refer to chapter 3.7
for detail.
2.3 Answer a call
1. If User is not on another phone, lift the handset to use, or press the Speaker key to
answer using the speaker phone, or press the headset key to answer the headset.
2. If User is on another call, press softkey to answer new incoming and hold the
current talking. During the conversation, User can alternate between Headset,
Handset and Handfree by pressing the corresponding keys.
Note: The will flash during the Incoming interface

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2.4 Call Hold/Resume
1. Press softkey to put User active call on hold.
2. If there is only one call on hold, press the hold softkey to retrieve the call.
3. If there are more than one call on hold, press the line button, and select the call,
and then press the Resume button to retrieve the call.
2.5 DND
If you enable DND mode, the phone will reject to answer all calls automatically and
play busy tone, the UI will present missed calls at the same time.
DND On Code: The Code used to turn on DND on server’s side, if configured, IP
phone will send a SIP message to server to turn on DND on server side if you
press DND when DND is off.
DND Off Code: The Code used to turn off DND on server’s side, if configured, IP
phone will send a SIP message to server to turn off DND on server side if you
press DND when DND is on.
2.6 Call waiting
Enable Call Waiting to ensure that the third party incoming call can be received while
you are talking with another one. To configure Call Forward via web interface:
1. Phone->Call Feature->Call Waiting.
2. Enabled or disabled call waiting.
3. Then click Submit to save the changes.
2.7 Call forward
You can set the static forward to redirect all the incoming calls to specified number;

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Also you can use dynamic forward to redirect all the incoming calls forward to the
number you input when the phone is ringing.
Forward: Enable call forward feature, Options as follows：
Always forward: All the incoming calls will be forwarded unconditionally to
specified number.
Busy Forward: The incoming calls will be forwarded to specified number when
the phone is busy.
No answer Forward: The incoming calls will be forwarded to the specified
number when the ring tone is time out without answer.
2.8 Call transfer
R15P can only support one way to transfer the call during the conversation.
Blind Transfer: Transfer talking directly to the other party without any negotiation.
Press transfer softkey or Key during the call, enter the number you want,
then click transfer key again.
2.9 Conference
You can use the local conference feature to hold a 3-way conference by pressing the
softkey to invite the current talking and one line talking held to attend
conference. The Network conference feature allows you to add or delete the party
who attend the conference.
The local conference feature of IP phone Akuvox R15P can invite two parties at most
to attend conference. The conference type of IP phone Akuvox R15P is Local
conference by default.

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2.10 Call pickup
You can use pickup to answer other users’ incoming call. The IP phone Akuvox R15P
supports specified pickup and group pickup.
Specified pickup can answer specified user’s incoming calls
1. Set specified pickup key via website
PATH: Phone->Key/Display->Soft key/Function Key, setup the Type as Pickup,enter
the pickup number in Value and select the corresponding account.
2. Use specified pickup feature
When the user of specified pickup number is off or busy, you can press the pickup
key to answer incoming call.
2.11 Group pickup
Group pickup can answer group’s user incoming calls. Group pickup needs to set
group members.
1. Set group pickup via phone interface
PATH: Phone->Key/Display->Soft key/Function Key, setup the Type as Group Pickup,
enter the pickup number in Value and select the corresponding account.
2. Use group pickup feature
When anyone in group receives an incoming call, you can press the group pickup key
to answer.
Note: Press the group pickup only to answer line 1 incoming call if there are more
than 1 incoming calls in group.
2.12 Speed dial
You can use the Speed Dial feature to dial the specified contact directly. R15 often
uses Memory Key as Speed Dial.
Setup Speed Dial in website
PATH: Phone->Key/Display->Soft Key/Function Key, setup Type as Speed Dial, and

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enter the corresponding value.
2.13 Auto redial
When hang-up by the other party, call failure during the calling, the phone will enter
the auto-redial screen, and begins to count. Press soft key or wait for the time is
up. After trying the predefined times of setting of auto-redial, the phone will hang-up
automatically.
To configure Auto Redial in website;
1. Phone->Call Feature->Auto Redial;
2. Enabled or Disabled Auto Redial. Disabled by default;
3. To configure Interval and Times;
4. Then click Submit to save the changes.
2.14 Hotline
The Hot line refers to the number you often dial. You can set hot lines in the phone,
the phone will dial the hot line number automatically when you pick up the handset,
press the hand-free or the account key. Also you can set the delay time of dialing the
hot line number, then the phone will dial the hot line number automatically after the
delay time.
To configure Hot line in website:
1. Phone->Call Feature->Hot line
2. Enabled or Disabled Hot line. Disabled by default.
3. To configure Number and Delay time.
4. Then click Submit to save the changes.

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2.15 Intercom
To configure Intercom in website:
Please go to the path: Phone->Call Feature->Intercom to enable the Intercom feature
first.
PATH: Phone->Key/Display->Soft Key/Function Key->Intercom
Press the Intercom key when the phone is available. The phone will connect the
extension number of remote user automatically.
1. Press the Intercom key or the softkey to end the intercom.
2. Answer the intercom incoming calling.
3. In default situation, the IP phone Akuvox R15P will answer the intercom
incoming calling automatically and make a noise. You can set the phone to
enable silent mode when picking up the intercom call so that the other will not
hear you.
2.16 Emergency Call
This feature is specially designed for the elders. When the user needs help, he/she
can press SOS key or pendant(Please refer to the chapter 3.7) to dial out for
emergency help. R15P can call out for three predefined numbers in a loop, each
number will be called for 60s (by default). When called side receives Emergency call,
a prompt voice message will be played repeatedly, and it is needed to press the
number 5 during the call to confirm that Emergency call is well received.
Setup Emergency call in website:
1. Go to the path: Phone->Emergency call->Emergency call
2. Enter three different phone numbers or IP addresses you need.
3. Setup the call timeout
4. Click Submit to save.

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2.17 RF Number(optional)
This function is similar with Emergency call. But different from Emergency call
number, users can predefine only one RF number. After configuration, user can press
the pendant to dial out the RF Number for help.
Setup RF Number in website:
1. Go to the path: Phone->Emergency call->RF Key
2. Setup the RF Key Type as RF Number
3. Enter a target phone number or IP address in Parameter.
4. Click Submit to save.
2.18 Health care-- Auto Answer Number
Users can preconfigure many auto answer numbers in website. If the incoming
number matches a stored AA number, handfree will be activated on R15P. Then the
elder can answer the call without moving.
Note: Please use comma to separate these numbers.
2.19 Remote Mode Switch
During the specified calling, like Emergency call or RF Number call, the other side can
control the conversation via numeric key 4,5,6. This feature ensures that the two
sides can hear more clearly in a particular case.
Numeric key 4: The other side is mute
Numeric key 5: Normal mode
Numeric key 6: R15P is mute

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3 Settings
3.1 Language
You can change the Phone language through below method:
Press Menu->Settings->Basic Setting->Language
3.2 Data&Time
1. The IP phone displays Time and Date in Idle status. You can set the Time and Date
obtain from SNTP server automatically or you can set the time and date manually.
2. Set SNTP via phone interface: Access Menu->Settings->Basic Setting->Date & Time
->SNTP Setting.
3. To set the date & time format via the phone interface, access Menu->Settings->
Basic Setting->Date & Time->Format Setting:
Access the Time Format in Format Setting interface, then press the Left or Right
Soft key to select the time format (12Hour or 24Hour).
In the Date &Time Format interface, press the or key on the phone
keyboard to access the Date Format. Press softkey to select the date format
to process setting.
The phone supports six Date formats. The selected date format will appear in the
Idle. For example, if the time was “2015-11-18”, the date formats in the menu
and the corresponding formats displayed in the Idle as follows:
Date Format Example(2015/11/18 Wed)
YYYY-MM-DD 2015-11-18
YYYY/MM/DD 2015/11/18
DD-MM-YYYY 18-11-2015
DD/MM/YYYY 18/11/2015

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WW-DD-MM Wed 18 Nov
WW-MM-DD Wed Nov 18
3.3 Ringtones
1. The Ring Tone refers to incoming ring tone, which remind the user that there is a
new incoming call. The IP phone Akuvox R15P supports phone ring tone to
distinguish the incomings from other near phones’ ring tone; Besides, the IP phone
Akuvox R15P also support setting specific incoming ring tone for contacts.
2. To set the ring tone via the phone interface, access Menu -> Settings -> Basic
Setting -> Ring Tones.
3.4 Phone Volume
1. The Volume key can be used to adjust the volume of handset, hands-free or
headset during a call. Also, the key can be used to adjust the ring tones volume in the
Idle mode.
2. Adjust the volume via the phone interface, access Menu -> Settings -> Basic Setting
-> Phone Volume. In the Volume Setting interface, access the Handset Volume,
Hand-free Volume or Headset Volume interface, then press the - or + softkey to
adjust the volume. Press the softkey to save the operation or press the softkey
to cancel operation.

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3.5 Phone Tone
R15P supports different sound frequencies. To adapt to different people by adjusting
different levels. For example, in order to hear clearly, using high frequency is more
suitable for the elders.
Please press the Tone key in the keypad to adjust an appropriate phone tone.
3.6 Backlight
Set the screen backlight level and duration.
Press Menu->Settings->Basic Setting->Backlight
3.7 RF Keys Status(optional)
To show the learned RF key status. Enable the RF Key alarm, it will show the KEY ID,
last receive time and battery power. Pendant will send the heartbeat message while
it is used, then the phone will receive the time of last heartbeat message. If the
pendant is over 26 hour without any operation, the phone will alarm and the Last
Recv Time will time again.
Note: If the pendant powers on again , it will also send the heartbeat message.
3.8 RF Keys Learning(optional)
The RF key is the small size of phone on your hand, which enabled multiple features
gives user remote control ability to control the phone. Once users use this feature, it
needs to match with the phone. R15P can support up to 10 pendants.
To configure RF keys:
1. Go to the path: Settings->Advanced Settings->RF Keys Learning
2. Choose one RF Key and click Soft key
3. Press the pendant and click soft key on the phone.
4. It will show up “ RF Key1 Learned”