Alarmcom ADC-VACC-DB-A User manual

Digital doorbell adapter - Installation guide
A digital doorbell adapter (DDA) is required for all digital chimes to work with the Alarm.com Doorbell Camera. The
primary function of a DDA is to regulate the power going to the digital speaker throughout the duration of the chime.
The DDA is installed in the middle of the chime's circuit. Connect the DDA to the chime prior to installing the Doorbell
Camera.
The DDA can be ordered from the Alarm.com artner ortal. The SKU for the DDA is ADC-VACC-DB-A. For more
information about placing orders using the artner ortal, see How do I order equipment?.
Pre-installation checklist
• Compatible digital chime. For more information about chime compatibility, see What types of chimes are compatible
with the Alarm.com Doorbell Cameras?
• Sufficient power source. For more information, see Which transformers are compatible with the Alarm.com Doorbell
Camera?
• hysical access to the chime
• Alarm.com Doorbell Camera
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Note: When installing two Doorbell Cameras on a single chime, two DDAs must be installed. For more information about
wiring in this scenario, see Wiring two Alarm.com Doorbell Cameras to a single chime.
Verify the chime is digital
A digital chime has a speaker that plays a melody or tone
• There are often volume and tone dials on digital chimes.
• Digital chimes require both a DDA to be installed and the Alarm.com Wi-Fi Doorbell Camera to be configured for a
digital chime. For more information about configuring the Alarm.com Wi-Fi Doorbell Camera, see Configure the
Alarm.com Wi-Fi Doorbell Camera chime type.
A mechanical chime has metal bars and a striker pin
• Mechanical chimes work without additional hardware.
The Doorbell Camera is compatible with mechanical and digital door chimes and is not compatible with intercom
systems, wireless chimes, and tube chimes. For more information about identifying the chime, see What types of chimes
are compatible with the Alarm.com Doorbell Cameras?.
For more information about the differences between mechanical and digital chimes, see Alarm.com Wi-Fi Doorbell
Camera Digital vs Mechanical Door Chimes Video.
Install the digital doorbell adapter
Digital doorbell adapter wiring diagram
DDA wiring Wiring notes
• Connect wires J3/J4 to the Front/Trans terminals on
the digital door chime.
• Connect the transformer/Alarm.com Doorbell
Camera wires to terminals J5/J6.
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There are different variations of DDAs, but they all perform the same function. If the DDA looks different from the
preceding diagram, see Alternative digital doorbell adapter wiring.
To wire the digital doorbell adapter to an existing chime:
1. Take the chime cover off of the chime.
2. Remove the two wires connected to Front and Trans on the chime. If there are any diodes in the circuit, remove
them too.
3. Insert the wires into the white connectors. olarity does not matter.
Note: The adapter may display TO CHIME on the side. lease disregard.
4. Connect the DDA wires to Front and Trans. olarity does not matter.
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Note: The adapter may display TO SKYBELL on the side. lease disregard.
5. Reattach the chime cover to the chime.
To remove a wire
• ress the silver hole with a screwdriver to release the wire.
Enroll the Alarm.com Doorbell Camera to the account
Once the DDA and Alarm.com Doorbell Camera are both physically installed, sync the Alarm.com Doorbell Camera with
the customer's account. For more information about syncing the Alarm.com Doorbell Camera, see Alarm.com Doorbell
Camera - Installation Guide.
Configure the chime as digital
Once the Alarm.com Doorbell Camera is synced with Alarm.com, the Alarm.com Doorbell Camera must be configured
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for a digital chime using the Customer Website or app. If this feature is not enabled, users may experience irregular
behavior from the Alarm.com Doorbell Camera and/or the chime (e.g., warped tones, constant ringing from the chime,
power loss to the chime, etc).
To configure the Alarm.com Wi-Fi Doorbell Camera chime type using the Customer Website:
1. Log into the Customer Website.
2. Click Video.
3. Click Settings.
4. Using the Video Device dropdown menu, select the Alarm.com Doorbell Camera to edit.
5. Click Video Device Info.
6. Using the Chime Type dropdown menu, select Digital.
7. Click Save.
To configure the Alarm.com Wi-Fi Doorbell Camera chime type using the Customer app:
1. Log into the Customer app.
2. Tap Doorbell Camera.
3. Tap .
4. Tap the Digital Door Chime toggle switch.
5. Tap Save.
Troubleshooting
The DDA regulates the power between the Alarm.com Doorbell Camera and the digital chime. A malfunctioning or
missing DDA is likely to cause strange behaviors related to power or how the chime rings.
If the chime is not ringing the way it should, troubleshooting the entire chime system is recommended. For more
information about troubleshooting a chime not ringing properly, see Alarm.com Doorbell Camera is not ringing
or Alarm.com Doorbell Camera is constantly ringing.
Symptoms of a missing digital doorbell adapter
If the Alarm.com Doorbell Camera is wired to a digital chime system without a DDA:
• The digital chime may ring continuously until the Alarm.com Wi-Fi Doorbell Camera is disconnected from power.
• The Alarm.com Wi-Fi Doorbell Camera may not power up because the digital chime is pulling the majority of power
from the transformer.
• A humming or buzzing sound might be present because there is incorrect power going to both the digital chime and
the Alarm.com Doorbell Camera. For more information, see Alarm.com Doorbell Camera is constantly buzzing or
humming.
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◦ The Alarm.com Doorbell Camera does not make a buzzing sound. If there is a buzzing sound, what actually is
heard is the home's transformer. If the transformer is buzzing, it means that it isn't able to put out enough
power for the Alarm.com Doorbell Camera.
◦ Occasionally, some older door chimes will not regulate the power current to the Alarm.com Doorbell Camera
properly, causing a buzzing or humming noise. If the chime itself is replaced, this issue will be resolved. If the
door chime is replaced with a digital door chime, make sure to get an Alarm.com Wi-Fi Doorbell Camera DDA.
If these symptoms appear while a digital doorbell adapter is wired to the system, verify all compatibility and power
requirements are met before replacing the digital doorbell adapter.
Alternative digital doorbell adapter wiring
DDA wiring Wiring notes
• Connect J1 to the Front terminal on the digital
chime.
• Connect J2 to the transformer wire.
• Connect J3 to the Trans terminal on the digital
chime.
• Connect J4 to the Alarm.com Doorbell Camera wire.
• Connect J1 to the Front terminal on the digital
chime.
• Connect J2 to the transformer wire.
• Connect J3 to the Trans terminal on the digital
chime.
• Connect J4 to the Alarm.com Doorbell Camera wire.
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