02
VoIP for Enterprise Solution
Introduction
Service providers are striving to create offerings that
deliver business value to their clients as a means to
grow revenue and improve margins. That means selling
more than bandwidth. Network-based service delivery
of applications such as IP Telephony and messaging
are the foundation on which more value-added
services can be provided.
Service operators want to capture the market
opportunity for Hosted IP Telephony, which is
anticipated to experience steep growth, particularly
with small and mid-size businesses, multi-sited
companies and Centrex users looking to upgrade to
a VoIP solution.
Alcatel-Lucent’s VoIP for Enterprise Solution enables
service providers to offer Hosted VoIP services to their
clients. This solution offers three delivery models
1. Network-based VoIP 2. Alcatel-Lucent Managed IP
PBX Service 3. Alcatel-Lucent Hosted IP PBX Service.
The third-party hosted service model, such as the
Alcatel-Lucent Hosted IP PBX Service, supports service
operators as they strive to reduce time to market and manage
the financial and market risk associated with new services.
Alcatel-Lucent’s Hosted IP PBX service meets these business
requirements through a service delivery approach based on an
innovative business model:
•The solution is owned, hosted and managed by
Alcatel-Lucent
•Alcatel-Lucent commits to solution availability and
Key Performance Indicators (KPI)
•The service is delivered to the end user through the
service operator’s network
•The service is paid based on usage (e.g. per user per month)
with a set-up charge and a monthly fee
•Typical contract is for three – five years
VoIP for Enterprise Solution, Alcatel-Lucent Hosted
IP PBXService: Definition and Deliverables
The Alcatel-Lucent Hosted IP PBX service enables Service
providers to quickly provision carrier-class VoIP services for
business customers, while limiting their own financial and
technical exposure.
The Alcatel-Lucent Hosted IP PBX Service includes:
•Hosting of advanced IP PBX and messaging functionality
from an open, SIP standard, highly scalable, carrier-class
platform
•Operations, management and maintenance of equipment and
applications from our carrier-grade, secure, redundant Global
Network Operations Centers
•An end-to-end OSS/BSS solution with standard interfaces to
the carrier network
•Multivendor CPE solutions
•Tier two and three support for equipment and applications
•Options for 1. Premises implementation and management
services 2. Fixed Mobile Convergence solutions 3. Managed
Security Services
•Marketing and sales expertise to accelerate revenue
