Alcatel 1X 5059A User manual

TM
For more information on how to use the phone, please go to https://us.alcatelmobile.com/ and download
the complete user manual. Moreover, on the website, you can also find answers to frequently asked
questions, upgrade the software via Mobile Upgrade, and so much more.

TM

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Note:
This is a user manual for alcatel 1X 5059A.
Help
Refer to the following resources to get more FAQ, software, and service
information.
Consulting FAQ
Go to
https://support.alcatelonetouch.us/hc/en-us
Finding your serial number or IMEI
You can find your serial number or International Mobile Equipment
Identity (IMEI) on the packaging materials. Or, on the phone, choose
Settings >About phone > Status.
Obtaining warranty service
First follow the advice in this guide. Then check hotlines and repair centres
information through
https://us.alcatelmobile.com/warranty/
Viewing legal information
On the phone, go to Settings >System >About phone >Legal information.

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Table of Contents
Safety and use ..................................................................... 6
Radio waves ....................................................................... 12
Licences............................................................................... 19
General information.........................................................20
1 Your mobile................................................................23
1.1 Keys and connectors......................................23
1.2 Getting started ................................................26
1.3 Home screen....................................................28
2 Text input ...................................................................38
2.1 Using the onscreen keyboard ......................38
2.2 Text editing.......................................................40
3 Call, Call log and Contacts .....................................41
3.1 Call .....................................................................41
3.2 Call log...............................................................47
3.3 Contacts............................................................48
4 Messaging ..................................................................55
4.1 Write a new message ....................................55
4.2 Manage messages...........................................57
4.3 Adjust message settings................................59
5 Calendar, Clock, and Calculator............................60
5.1 Calendar............................................................60

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5.2 Clock..................................................................62
5.3 Calculator..........................................................65
6 Getting connected ...................................................66
6.1 Connecting to the internet...........................66
6.2 Connecting to a Bluetooth device .............69
6.3 Connecting to a computer via USB............71
6.4 Sharing your phone's mobile data connection .71
6.5 Connecting to virtual private networks ....72
7 Multimedia applications .........................................75
7.1 Camera ..............................................................75
7.2 Photos ...............................................................79
8 Others .........................................................................81
8.1 Other applications .........................................81
9 Google applications .................................................82
9.1 Chrome..............................................................82
9.2 Gmail Go...........................................................82
9.3 Maps Go ...........................................................83
9.4 Play Store..........................................................83
9.5 Play Music ........................................................83
9.6 Photos ...............................................................84
10 Settings.......................................................................85
10.1 Network & internet........................................85
10.2 Apps & notifications ......................................87
10.3 Battery...............................................................88

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10.4 Display...............................................................88
10.5 Sound.................................................................88
10.6 Security & location.........................................88
10.7 Advanced Features.........................................88
10.8 Users & accounts............................................89
10.9 Accessibility......................................................89
10.10 Google..............................................................89
10.11System...............................................................89
11 Making the most of your phone ...........................92
11.1 FOTA Upgrade.................................................92
12 Accessories ................................................................93
13 Warranty.....................................................................94
14 Troubleshooting........................................................97
15 Specifications ......................................................... 106

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PROTECT YOUR HEARING
To prevent possible hearing damage, do not
listen at high volume levels for long periods.
Exercise caution when holding your device near
your ear while the loudspeaker is in use.
www.sar-ck.com
This product meets applicable national
SAR limits of 1.6 W/kg. The specific
maximum SAR values can be found in
the Radio waves section.
When carrying the product or using it
while worn on your body, either use an
approved accessory such as a holster or
otherwise maintain a distance of 10 mm
from the body to ensure compliance
with RF exposure requirements. Note
that the product may be transmitting
even if you are not making a phone call.

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Safety and use ...............................
We recommend that you read this chapter carefully
before using your phone. The manufacturer disclaims
any liability for damage, which may result as a
consequence of improper use or use contrary to the
instructions contained herein.
• TRAFFIC SAFETY:
Given that studies show that using a phone while
driving a vehicle constitutes a real risk, even when the
hands-free kit is used (car kit, headset...), drivers are
requested to refrain from using their phone when the
vehicle is not parked. Check the laws and regulations
on the use of wireless phones and their accessories
in the areas where you drive. Always obey them. The
use of these devices may be prohibited or restricted in
certain areas.
• CONDITIONS OF USE:
• You are advised to switch off the phone from time to
time to optimize its performance;
• Remember to abide by local authority rules of mobile
phone use on aircrafts;

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• If your phone is a unibody device, where the back
cover and battery are not removable, disassembling
the phone will void your warranty. Disassembling
the phone can cause bodily injury if the battery is
punctured;
• Always handle your phone with care and keep it in a
clean and dust-free place;
• Do not allow your phone to be exposed to adverse
weather or environmental conditions, such as
moisture, humidity, rain, infiltration of liquids, dust,
sea air, etc. The manufacturer’s recommended
operating temperature range is -10°C (14°F) to
+55°C (131°F). At over 55°C (131°F), the legibility
of the phone’s display may be temporarily impaired;
• Do not open, dismantle, or attempt to repair your
phone yourself;
• Do not drop, throw, or bend your phone;
• Use only batteries, battery chargers, and accessories
which are recommended by TCL Communication Ltd.
and its affiliates and are compatible with your phone
model. TCL Communication Ltd. and its affiliates
disclaim any liability for damage caused by the use of
other chargers or batteries;
• Your phone should not be disposed of in a municipal
waste. Please check local regulations for disposal of
electronic products;

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• Remember to make backup copies or keep a written
record of all important information stored on your
phone;
• Some people may suffer epileptic seizures or blackouts
when exposed to flashing lights, or when playing video
games. These seizures or blackouts may occur even if
a person never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if
you have a family history of such occurrences, please
consult your doctor before playing video games on
your phone or enabling a flashing-lights feature on
your phone;
• Parents should monitor their children’s use of video
games or other features that incorporate flashing
lights on the phones. All persons should discontinue
use and consult a doctor if any of the following
symptoms occur: convulsion, eye or muscle twitching,
loss of awareness, orientation, or movements.

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• PRIVACY:
Please note that you must respect the laws and
regulations in force in your jurisdiction or other
jurisdiction(s) where you will use your phone regarding
taking photographs and recording sounds with your
phone. Pursuant to such laws and regulations, it may
be strictly forbidden to take photographs and/or to
record the voices of other people or any of their
personal attributes, and reproduce or distribute them,
as this may be considered to be an invasion of privacy.
It is the user's sole responsibility to ensure that prior
authorization has been obtained, if necessary, in order
to record private or confidential conversations or take
a photograph of another person; the manufacturer, the
seller or vendor of your phone (including the carrier)
disclaim any liability which may result from improper
use of the phone.
• BATTERY:
For a unibody device:
Observe the following precautions:
• Do not attempt to open the back cover;
• Do not attempt to remove, replace, or open the
battery;
• Do not puncture the back cover of your phone;

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• Do not burn or dispose of your phone in household
garbage or store it at temperature above 60°C
(140°F);
Phone and battery as a unibody device must be disposed
of in accordance with locally applicable environmental
regulations.
This symbol on your phone, the battery, and the
accessories means that these products must be
taken to collection points at the end of their life:
• Municipal waste disposal centers with specific
bins for these types of equipment;
• Collection bins at points of sale.
They will then be recycled, preventing substances
being disposed of in the environment, so that their
components can be reused.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these
collection points.
In non-European Union jurisdictions:
Items of equipment with this symbol are not to be
thrown into ordinary bins if your jurisdiction or your
region has suitable recycling and collection facilities;
instead they are to be taken to collection points for
them to be recycled.

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In the United States you may learn more about CTIA’s
Recycling Program at http://www.gowirelessgogreen.
org/
CAUTION: RISK OF EXPLOSION IF BATTERY IS
REPLACED BY AN INCORRECT TYPE. DISPOSE
OF USED BATTERIES ACCORDING TO THE
INSTRUCTIONS.
WARNING: This product contains chemicals known to
the State of California to cause cancer and birth defects
or other reproductive harm.
• CHARGERS:
Home A.C./ Travel chargers will operate within the
temperature range of: 0°C (32°F) to 40°C (104°F).
The chargers designed foryour phone meet the standard
for safety of information technology equipment and
office equipment use. Due to different applicable
electrical specifications, a charger you purchased in one
jurisdiction may not work in another jurisdiction. They
should be used for this purpose only.
Characteristics of power supply (depending on the
country):
Travel charger: Input: 100-240V,50/60Hz, 200mA
Output:5V,1000mA
Battery: Lithium 2460 mAh

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Radio waves ...................................
THIS PHONE MEETS THE GOVERNMENT’S
REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.
Your phone is a radio transmitter and receiver. It is
designed and manufactured not to exceed the emission
limits for exposure to radio-frequency (RF) energy.
These limits are part of comprehensive guidelines and
establish permitted levels of RF energy for the general
population. The guidelines are based on standards that
were developed by independent scientific organizations
through periodic and thorough evaluation of scientific
studies. These guidelines include a substantial safety
margin designed to ensure the safety of all persons,
regardless of age and health.
The exposure standard for phones employs a unit
of measurement known as the Specific Absorption
Rate, or SAR. The SAR limit set by public authorities
such as the Federal Communications Commission of
the US Government (FCC) is 1.6 W/kg averaged over
1 gram of body tissue. Tests for SAR are conducted
using standard operating positions with the phone
transmitting at its highest certified power level in all
tested frequency bands.

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This device is complied with SAR for general population
/uncontrolled exposure limits in ANSI/IEEE C95.1-
1992 and had been tested in accordance with the
measurement methods and procedures specified in
IEEE1528.
The FCC has granted an Equipment Authorization for
this model phone with all reported SAR levels evaluated
as in compliance with the FCC RF exposure guidelines.
SAR information on this model phone is on file with the
FCC and can be found under the Display Grant section
of www.fcc.gov/oet/ea/fccid after searching on FCC ID
:2ACCJB101
Although the SAR is determined at the highest certified
power level, the actual SAR level of the phone while
operating can be well below the maximum value. This
is because the phone is designed to operate at multiple
power levels so as to use only the power required
to reach the network. In general, the closer you are
to a wireless base station antenna, the lower the
power output of the phone. Before a phone model is
available for sale to the public, compliance with national
regulations and standards must be shown.
The highest SAR value for this model phone when
tested is 0.23 W/Kg for use at the ear and 1.27 W/Kg
for use close to the body.
While there may be differences between the SAR
levels of various phones and at various positions, they
all meet the government requirement for RF exposure.

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For body-worn operation, the phone meets FCC RF
exposure guidelines provided that it is used with a non-
metallic accessory with the handset at least 10 mm
from the body. Use of other accessories may not ensure
compliance with FCC RF exposure guidelines.
Additional information on SAR can be found on the
Cellular Telecommunications & Internet Association
(CTIA) Web site: http://www.ctia.org/
The World Health Organization (WHO) considers that
present scientific information does not indicate the
need for any special precautions for use of phones. If
individuals are concerned, they may choose to limit
their own or their children’s RF exposure by limiting the
length of calls, or using “hands-free” devices to keep
phones away from the head and body. Additional WHO
information about electromagnetic fields and public
health are available on the following website: http://
www.who.int/peh-emf.

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Note: This equipment has been tested and found
to comply with the limits for a Class B digital device
pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there
is no guarantee that interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna;
• Increase the separation between the equipment and
receiver;
• Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected;
• Consult the dealer or an experienced radio/ TV
technician for help.
Changes or modifications not expressly approved by
the party responsible for compliance could void the
user’s authority to operate the equipment.
For the receiver devices associated with the operation
of a licensed radio service (e.g. FM broadcast), they
bear the following statement:

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This phone complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
• This device may not cause harmful interference;
• This device must accept any interference received,
including interference that may cause undesired
operation.
Your phone is equipped with a built-in antenna. For
optimal operation, you should avoid touching it or
degrading it.
As mobile devices offer a range of functions, they can
be used in positions other than against your ear. In such
circumstances the device will be compliant with the
guidelines when used with a headset or usb data cable.
If you are using another accessory ensure that whatever
product is used is free of any metal and that it positions
the phone at least 10 mm away from the body.
Please note by using the device some of your
personal data may be shared with the main device.
It is under your own responsibility to protect your
own personal data, not to share with it with any
unauthorized devices or third party devices
connected to yours. For products with Wi-Fi features,

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only connect to trusted Wi-Fi networks. Also when
using your product as a hotspot (where available),
use network security. These precautions will help
prevent unauthorized access to your device. Your
product can store personal information in various
locations including a SIM card, memory card, and
built-in memory. Be sure to remove or clear all personal
information before you recycle, return, or give away
your product. Choose your apps and updates carefully,
and install from trusted sources only. Some apps can
impact your product’s performance and/or have access
to private information including account details, call
data, location details and network resources.
Note that any data shared with TCL Communication Ltd.
is stored in accordance with applicable data protection
legislation. For these purposes TCL Communication Ltd.
implements and maintains appropriate technical and
organizational measures to protect all personal data, for
example against unauthorized or unlawful processing
and accidental loss or destruction of or damage to such
personal data whereby the measures shall provide a
level of security that is appropriate having regard to
• The technical possibilities available;
• The costs for implementing the measures;
• The risks involved with the processing of the personal
data, and;
• The sensitivity of the personal data processed.

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You can access, review, and edit your personal
information at any time by logging into your user
account, visiting your user profile or by contacting us
directly. Should you require us to edit or delete your
personal data, we may ask you to provide us with
evidence of your identity before we can act on your
request.