Alcatel B10C User manual

B10C/OT-565(A) SERVICE MANUAL
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Service Manual
B10C/OT-565
With main display and sub-LCD display
2G GPRS entry multimedia clamshell handset
1. Products presentation
2. Maintenance guide
Note: this manual is non-contractual and TCT can modify without prior notice the characteristics of
described equipments.

B10C/OT-565(A) SERVICE MANUAL
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HISTORY
Date Version Author Comments
2010-6-25 0.5 Rao Lihong The first create
2010-07-07 1.0 Frank Tu Release
Function Name Date Signature
Written by CPM Frank
Verified by
Approved by

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CONTENT
1 - PRODUCTS PRESENTATION......................................................................................................5
1.1 - LEVEL 1 REPAIR PROCESS ......................................................................................................5
1.2 - GENERAL PRODUCT PRESENTATION .................................................................................6
1.3 - PORTABLE STICKERS ...............................................................................................................7
1.4 - LEVEL 1 SPARE PART LIST ......................................................................................................8
1.5 - ACCESSORIES LIST ....................................................................................................................9
1.5.1 - BATTERY ............................................................................................................................9
1.5.2 - CHARGERS .......................................................................................................................10
1.5.3 - HEADSET ..........................................................................................................................10
2 - MAINTENANCE GUIDE..............................................................................................................12
2.1 - L1 MAINTENANCE POLICY ...................................................................................................12
2.2 - GENERAL ....................................................................................................................................12
2.3 - CELLPHONE MAINTENANCE ...............................................................................................12
2.3.1 - REQUIRED TOOLS .........................................................................................................12
2.3.2 - INVOICE CHECK ............................................................................................................13
2.3.3 - IMEI CHECK ....................................................................................................................13
2.3.4 - Label CHECK ....................................................................................................................13
2.3.5 - VISUAL INSPECTION ....................................................................................................14
2.3.6 - ACCESSORIES CHECK ..................................................................................................14
2.4 - FUNCTION RETEST PROCEDURE ........................................................................................15
2.5 - ACCESSORY INSPECTION & REPLACING .........................................................................16
2.5.1 - PRELIMINARY ................................................................................................................16
2.5.2 - PRECAUTIONS ................................................................................................................16
2.5.3 - BATTERY TEST ...............................................................................................................17
2.5.4 - CHARGER TEST ..............................................................................................................18
2.6 - TOOLS APPLICATION GUIDE ...............................................................................................19
2.6.1 - COLONING TOOL ...........................................................................................................19
2.6.2 - Software Upgrade Tool .....................................................................................................21

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List of figures
Figure 1.1 Portable Stickers..........................................................................................................................7
Figure 1.2 L1 Spare PartAssembly..............................................................................................................8
Figure 1.3 Battery Presentation (Lithium 650 mAh)..................................................................................9
Figure 1.4 Description to the Charger........................................................................................................10
Figure 1.5 USB Charger..............................................................................................................................10
Figure 1.6 Stereo Headset............................................................................................................................11
Figure 2.1 Humidity Sticker........................................................................................................................14
Figure 2.2 Protections against Electrostatic Discharges...........................................................................17
Figure 2.3 Current Meter............................................................................................................................19
Figure 2.4 Connection Diagram..................................................................................................................19
List of tables
Table 1.1 BATTERY FEATURES ...............................................................................................................9
Table 1.2 BATTERY RATED RANGES......................................................................................................9
Table 1.3 TYPICAL CHARGE TIME.........................................................................................................9
Table 2.1 Battery Charge Status on the Cell Phone ..................................................................................17
Table 2.2 Battery Typical Charge Time......................................................................................................18

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CHAPTER 1
1 - PRODUCTS PRESENTATION
1.1 - LEVEL 1 REPAIR PROCESS
Start
Visual inspection
Warranty check
Pretest/
Faulty confirmation
Accessory test
Accessory replacing
Data Cloning
SW upgrading
Function retest
Handset replacing
Restore user
infomation
END
OK NG
OK
NG
NG
OK

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1.2 - GENERAL PRODUCT PRESENTATION
B10C/OT-565 is a clamshell phone with BT/Java/MP3/WAP etc functions, supporting external memory card
up to 4G, It can work with the GSM dual band EU (900/1800), US (850/1900) and 2G-GPRS.
They detail features as following:
Design
Terminal Form Factor Clam
Dimensions (x, y, z) 96x46.8x16.75mm
Weight 69.6g
Bearer
Bearer 2G - GPRS
GSM bands - Please state which bands are
supported GSM Dual Band (900/1800) EU, GSM Dual Band (850/1900) US
GPRS Class Class 10
FM or DAB Radio (please specify) FM Radio (incl. RDS)
Input
Navigation 5 way navigation (4+ centre click)
Qwerty Keypad No
Predictive Text Yes Zi
Hard keys (e.g. volume control, navigation) 1 Side key
Connectivity Bluetooth support BT 2.0
USB Mini USB only for charge, earphone
Display
Main display color space 65K
Main Display dimension (Diagonal physical size) 1.77
Main display resolution 128*160
Main display technology TFT
Camera Still image capture resolution 0.3
Memory
Internal user available memory 2MB
External memory card supported Up to 2GB
Phone book entries 800 entries
SMS 200 in SIM, 500 in product memory
MMS 100
Calendar 50
Battery
Battery capacity (mAh) 650
Standby time (hours) - Paging 5 500
Voice talk time (Pmin with 50% DTX ) 7hrs
Music playback time (RF standby mode) 11hrs
Format support Audio MIDI,WAV,SP-MIDI,ADPCM,AMR,MP3
Image BMP, JPEG, GIF, Animated GIF

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1.3 - PORTABLE STICKERS
Labels are located on the back of the handset:
Model name Commercial name IMEI # FCC ID number
EU band B10C OT-565 35355004******
US band B10CA OT-565A 01238800 ****** RAD143
Figure 1.1 Portable Stickers
The formation on the identification sticker is:
Zone Variable Signification
1 - Typeofproduct: XXXX
2 -
Distributor :
For EMEA: TCT mobile limited
For Latam TCT MOBILE
For CN: 苏州 TCL 天一移动通信有限公司
GSM 双频 GPRS 功能数字移动电话机
3 DATA3 PTS=‘soft’techn. Release xxx
4 DATA10orDATA12 Shortcode xxxx
5 DATA2 PTM
6 - Made In (by) … according to made in file
7 - DATA7 Commercial Ref
8 DATA7
9 DATA5 Full IMEI
10 DATA5 Bar code IMEI
11 DATA5/DATA11/DATA2/DATA3/DATA7 DATAMATRIX Code IMEI No. / INDUS. REF. / PTH(PTM) / PTS / COM.
REF.
12 DATA4 DateCode xxx
13 - FCC ID &CE logo
14 -
15 Not used - NOM mark
16 Not used Special Logo
17 Bluetooth QD ID BXXXXXX
18 DATA18
Enhanced SIM Lock (“E”- Enhanced SIM Lock; “N” -NO
Enhanced SIM Lock, including Normal SIM Lock and No
SIM Lock;)

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1.4 - LEVEL 1 SPARE PART LIST
This picture shows all L1 spare parts for OT-565, without accessories.
Figure 1.2 L1 Spare PartAssembly
Item DESIGNATION REFERANCE Qty REMARK
1 Furnished Back Casing BCE31F0E10C0 1 Cherry Red painting+ SUB lens
2 Furnished Main LCD Lens BEA31F0A10C0 1 Main LCD Lens
3 Furnished Front Casing BCG31F0C00C0 1 Dark Gray
4 Furnished Keyboard Casing BCA31F0C00C0 1 Dark grey raw plastic
5 Furnished Frame BCC31F0C00C0 1 Dark grey raw plastic
6 Battery Cover BCK31F0E10C0 1 Cherry Red painting
7 Furnished Keypad, Latin version BFA31F0AE101 1 Cherry Red PET+Rubber
8 Flip FPC hole plug BNG31F0001C0 1 FPC hole plug
9 Screw Cap1 BNA31F0C01C0 1 PET film
Screw Cap2 BNA31F0C02C0 1 PET film
10 Furnished side key BFC31F0A00C0 1 P+R,Black raw material
11 Screw T2001548AAAA 10 ST1.4x3.0,0.3P,
1 2 5
6
1 1
7
8
9
10
11
34

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1.5 - ACCESSORIES LIST
1.5.1 - BATTERY
Figure 1.3 Battery Presentation (Lithium 650 mAh)
The battery has the following features:
Table 1.1 Battery Features
Table 1.2 shows the rated ranges for B10C/OT-565 cell phones in standby, in talking modes and MP3/video
playing time (in flight mode). These typical values are expressed in normal temperature conditions with
batteries initially charged and under good ratio coverage.
Battery range depends on the network characteristics, the ambient temperature and particularly on movements
that cause cell changes.
Mode Power pack B10C/OT-565
Standby
(paging 5) Talking(with Pmin*+50%DTX**) MP3/video playing time
Power pack Lithium
500 Hours 7 Hours 11 Hours
* Pmin: minimum transmission power
** DTX: no transmission during period of silence
Table 1.2 Battery Rated Ranges
For a normally discharged battery (which has not been stored), the charge/discharge time are those indicated in
table 1.3:
Mode Typical Charge time
Power pack Lithium Less than 3 hours
Table 1.3 Typical Charge Time
Precautions when using and storing batteries:
¾If your battery is brand new, recharge it before use: the icon will then appear after a short while.
Battery Mode Technology Capacity
Battery Li Lithium 650mAh

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¾If the battery is deeply discharged, the battery charge indicator can take several minutes to appear and
accompanied by a slight sound.
1.5.2 - CHARGERS
The power supply is a current generator.
It includes an electrical part: AC to DC conversion based on a switch regulation, which must be connected to an
indoor plug.
Figure 1.4 Description to the Charger
Mechanical dimensions
L x l x H = 63.4mm*38.5mm*24mm Lc = 1.2m±0.1m
Maximum Weight (total): 54g
Figure 1.5 USB Charger
1.5.3 - HEADSET