Allied Telesis AT-2916SX User manual

613-000493 Rev. B
Gigabit Ethernet Network
Adapters
AT-2916SX
AT-2931SX
AT-2972SX
AT-2972SX/2
Installation Guide

Copyright ©2006 Allied Telesis, Inc.
All rights reserved. No part of this publication may be reproduced without prior written permission from Allied Telesis, Inc.
Microsoft and Internet Explorer are registered trademarks of Microsoft Corporation. Netscape Navigator is a registered trademark of
Netscape Communications Corporation. All other product names, company names, logos or other designations mentioned herein are
trademarks or registered trademarks of their respective owners.
Allied Telesis, Inc. reserves the right to make changes in specifications and other information contained in this document without prior
written notice. The information provided herein is subject to change without notice. In no event shall Allied Telesis, Inc. be liable for any
incidental, special, indirect, or consequential damages whatsoever, including but not limited to lost profits, arising out of or related to this
manual or the information contained herein, even if Allied Telesis, Inc. has been advised of, known, or should have known, the possibility of
such damages.

3
Electrical Safety and Emissions Standards
This product meets the following standards.
RFI Emissions FCC Class B, EN55022 Class B, VCCI Class B, C-TICK, CE
Immunity EN55024
Electrical Safety EN60950 (TUV), UL 60950 (CULUS)
Federal Communications Commission Interference Statement
Declaration of Conformity
Manufacturer Name: Allied Telesis, Inc.
Declares that the product: Gigabit Ethernet Adapters
Model Numbers: AT-2916SX, AT-2931SX, AT-2972SX, AT-2972SX/2
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device must not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void
the user’s authority to operate this equipment.
IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must
follow the specific operating instructions for satisfying RF exposure compliance.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
IEEE802.11b or 802.11g operation of this product in the U.S.A. is firmware-limited to channels 1 through 11.
Industry Canada
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Laser Safety EN60825

4
Translated Safety Statements
Important: The indicates that a translation of the safety statement is available in a PDF
document titled “Translated Safety Statements” (613-000405) on the Allied Telesis website at
www.alliedtelesis.com.

5
Preface ................................................................................................................................................................................11
Safety Symbols Used in this Document................................................................................................................................12
Where to Find Web-based Guides .......................................................................................................................................13
Contacting Allied Telesis ......................................................................................................................................................14
Online Support ..............................................................................................................................................................14
Email and Telephone Support .......................................................................................................................................14
Returning Products........................................................................................................................................................14
Sales or Corporate Information .....................................................................................................................................14
Management Software Updates ....................................................................................................................................14
Chapter 1: Introduction to the AT-29xxSX Series Gigabit Ethernet Network Adapters ..............................................15
Functional Description ..........................................................................................................................................................16
Contents of Your Shipment ...........................................................................................................................................16
Features ...............................................................................................................................................................................18
LEDs.....................................................................................................................................................................................19
Chapter 2: Installing the Hardware ..................................................................................................................................21
Reviewing Safety Precautions..............................................................................................................................................22
Pre-Installation Checklist ......................................................................................................................................................24
Installing a Network Adapter Card........................................................................................................................................25
Connecting the Network Cables ...........................................................................................................................................29
Chapter 3: Installing Windows Server 2003 and Windows XP Driver Software ...........................................................31
Installing the Driver Software................................................................................................................................................32
Using the Driver Installer ...............................................................................................................................................32
Updating the Adapter Software .....................................................................................................................................35
Updating the Windows Server 2003 or Windows XP Driver Software ...................................................................35
Modifying Configuration Properties.......................................................................................................................................41
802.1p QOS ..................................................................................................................................................................41
Checksum Offload.........................................................................................................................................................43
Flow Control ..................................................................................................................................................................43
Jumbo Mtu.....................................................................................................................................................................44
Large Send Offload .......................................................................................................................................................45
Locally Administered Address .......................................................................................................................................46
Uninstalling the Driver Software ...........................................................................................................................................48
Chapter 4: Installing Windows 2000 Driver Software .....................................................................................................51
Installing the Windows 2000 Driver Software .......................................................................................................................52
Installing the Adapter Software .....................................................................................................................................52
Modifying Configuration Properties.......................................................................................................................................54
Configuring Driver Properties ........................................................................................................................................54
802.1p QOS ..................................................................................................................................................................55
Checksum Offload.........................................................................................................................................................56
Flow Control ..................................................................................................................................................................57
Jumbo Mtu.....................................................................................................................................................................58
Large Send Offload .......................................................................................................................................................59
Locally Administered Address .......................................................................................................................................60
Updating the Driver Software................................................................................................................................................62
Removing the Driver Software..............................................................................................................................................63
Chapter 5: Installing the Linux Driver Software ..............................................................................................................65
Installing the Linux Driver Software ......................................................................................................................................66
Contents

Contents
6
Building a Driver from a TAR File ..................................................................................................................................66
Removing the tg3 Driver.........................................................................................................................................66
Network Installation...............................................................................................................................................................68
Removing the Linux Driver from a TAR Installation ..............................................................................................................69
Module Parameters...............................................................................................................................................................70
Chapter 6: Installing the NetWare Driver Software .........................................................................................................75
Driver Installation ..................................................................................................................................................................76
Pre-Installation Requirements...............................................................................................................................................77
Installing Novell NetWare Server 5.x or 6.0 Driver Software ................................................................................................78
Verifying or Modifying Adapter Parameters ..........................................................................................................................80
Configuration Parameters for B57.LAN driver:.......................................................................................................80
Removing Drivers from Autoexec.ncf ...................................................................................................................................85
Example: ................................................................................................................................................................85
Chapter 7: Installing the Boot Agent Driver Software ....................................................................................................87
Overview...............................................................................................................................................................................88
.......................................................................................................................................................................................88
Setup BIOS....................................................................................................................................................................88
Server Setup.........................................................................................................................................................................89
Windows 2000 ...............................................................................................................................................................89
Windows Server 2003 and Windows XP .......................................................................................................................89
DOS UNDI/APITEST .....................................................................................................................................................89
Red Hat Linux................................................................................................................................................................89
Chapter 8: Installing the NDIS2 Driver Software .............................................................................................................91
Installing the NDIS2 Driver Software for Use on MS-DOS Platforms ...................................................................................92
Pre-Installation Requirements .......................................................................................................................................92
Modifying the Startup Disk.............................................................................................................................................92
Using Keywords for the B57.dos Drivers ..............................................................................................................................97
Chapter 9: Key Protocols and Interfaces .........................................................................................................................99
Failover Teaming ................................................................................................................................................................100
VLANs Overview.................................................................................................................................................................101
VLANs Support............................................................................................................................................................103
Adaptive Interrupt Frequency ......................................................................................................................................103
Dual DMA Channels ....................................................................................................................................................103
32-bit or 64-bit PCI Bus Master ...................................................................................................................................103
ASIC with Embedded RISC Processor........................................................................................................................103
Chapter 10: Troubleshooting ..........................................................................................................................................105
Hardware Diagnostics.........................................................................................................................................................106
Checking Port LEDs on the Adapter...................................................................................................................................107
Troubleshooting Checklist...................................................................................................................................................108
Verifying the Correct Drivers are Loaded............................................................................................................................109
NetWare ......................................................................................................................................................................109
Linux ............................................................................................................................................................................109
Testing Network Connectivity .............................................................................................................................................110
Windows ......................................................................................................................................................................110
NetWare ......................................................................................................................................................................111
Linux ............................................................................................................................................................................112
Software Problems and Solutions.......................................................................................................................................113
Microsoft Remote Installation Service (RIS) Instructions.............................................................................................113
Windows 2000 Image...........................................................................................................................................113
Windows XP Image ..............................................................................................................................................113
Windows 2000 and Windows Server 2003..................................................................................................................113
Miscellaneous..............................................................................................................................................................113
Chapter 11: DOS Diagnostics .........................................................................................................................................115
Introduction .........................................................................................................................................................................116
Prerequisites................................................................................................................................................................116
DOS Prompt Commands ....................................................................................................................................................117

AT-29xxSX Series Gigabit Ethernet Network Adapters Installation Guide
7
Diagnostic Tests .................................................................................................................................................................118
Test Names .................................................................................................................................................................118
Test Descriptions.........................................................................................................................................................119
Error Messages ..................................................................................................................................................................125
Appendix A: Specifications ............................................................................................................................................129
Physical Specifications .......................................................................................................................................................129
Environmental Specifications..............................................................................................................................................129
Power Specifications ..........................................................................................................................................................130
Performance Specifications................................................................................................................................................130
Operating Specifications.....................................................................................................................................................130
Appendix B: Cleaning Fiber Optic Connectors ............................................................................................................131
Using a Cartridge-Type Cleaner.........................................................................................................................................132
Using a Swab .....................................................................................................................................................................134

Contents
8

9
Figure 1. Removing the PC Cover.......................................................................................................................................25
Figure 2. Removing the Faceplate From PCI Slot...............................................................................................................26
Figure 3. Inserting the Network Adapter Card .....................................................................................................................27
Figure 4. Securing the Adapter Card...................................................................................................................................28
Figure 5. Welcome to the Found New Hardware Wizard Window.......................................................................................33
Figure 6. Found New Hardware Wizard Window.................................................................................................................34
Figure 7. System Properties Dialog Box..............................................................................................................................36
Figure 8. Hardware Tab.......................................................................................................................................................37
Figure 9. Device Manager Window......................................................................................................................................38
Figure 10. Welcome to Hardware Update Wizard Window .................................................................................................39
Figure 11. Hardware Update Wizard Window .....................................................................................................................39
Figure 12. Advanced Tab ....................................................................................................................................................42
Figure 13. Advanced Tab ....................................................................................................................................................55
Figure 14. Example of Servers Supporting Multiple VLANs with Tagging.........................................................................101
Figure 15. Run Command Window....................................................................................................................................110
Figure 16. Command Window with pconfig/all displayed ..................................................................................................111
Figure 17. Command Window with ping displayed............................................................................................................111
Figure 18. Ferrule in an SC Connector Plug......................................................................................................................131
Figure 19. Unclean and Clean Ferrule...............................................................................................................................131
Figure 20. Cartridge Cleaner .............................................................................................................................................132
Figure 21. Rubbing the Ferrule Tip on the Cleaning Surface ............................................................................................132
Figure 22. Lint-Free and Alcohol-Free Swabs...................................................................................................................134
Figure 23. Cleaning a Recessed Ferrule...........................................................................................................................134
Figures

Figures
10

11
Preface
This guide contains instructions on how to install the AT-29xxSX Series
Gigabit Ethernet network adapters. In addition, procedures are provided
that describe how to install and configure the firmware.
The Preface contains the following sections:
“Safety Symbols Used in this Document” on page 12
“Where to Find Web-based Guides” on page 13
“Contacting Allied Telesis” on page 14

Preface
12
Safety Symbols Used in this Document
This document uses the safety symbols defined in Table 1.
Table 1. Safety Symbols
Symbol Meaning Description
Caution Performing or omitting a specific action may
result in equipment damage or loss of data.
Warning Performing or omitting a specific action may
result in electrical shock.

AT-29xxSX Series Gigabit Ethernet Network Adapters Installation Guide
13
Where to Find Web-based Guides
The installation and user guides for all Allied Telesis products are available
in portable document format (PDF) on our web site at
www.alliedtelesis.com. You can view the documents online or download
them onto a local workstation or server.

Preface
14
Contacting Allied Telesis
This section provides Allied Telesis contact information for technical
support as well as sales and corporate information.
Online Support You can request technical support online by accessing the Allied Telesis
Knowledge Base: http://kb.alliedtelesis.com. You can use the
Knowledge Base to submit questions to our technical support staff and
review answers to previously asked questions.
Email and
Telephone
Support
For Technical Support via email or telephone, refer to the Support &
Services section of the Allied Telesis web site: www.alliedtelesis.com.
Returning
Products
Products for return or repair must first be assigned a return materials
authorization (RMA) number. A product sent to Allied Telesis without an
RMA number will be returned to the sender at the sender’s expense.
To obtain an RMA number, contact Allied Telesis Technical Support
through our web site: www.alliedtelesis.com.
Sales or
Corporate
Information
You can contact Allied Telesis for sales or corporate information through
our web site: www.alliedtelesis.com. To find the contact information for
your country, select Contact Us -> Worldwide Contacts.
Management
Software Updates
New releases of management software for our managed products are
available from either of the following Internet sites:
Allied Telesis web site: www.alliedtelesis.com
Allied Telesis FTP server: ftp://ftp.alliedtelesis.com
If you prefer to download new software from the Allied Telesis FTP server
from your workstation’s command prompt, you will need FTP client
software and you must log in to the server. Enter “anonymous” for the user
name and your email address for the password.

15
Chapter 1
Introduction to the AT-29xxSX Series
Gigabit Ethernet Network Adapters
This chapter provides an introduction to the Allied Telesis AT-29xxSX
Series Gigabit Ethernet network adapters and contains the following
sections:
“Functional Description” on page 16
“Features” on page 18
“LEDs” on page 19

Introduction to the AT-29xxSX Series Gigabit Ethernet Network Adapters
16
Functional Description
The AT-29xxSX Series Gigabit Ethernet network adapters target the
increased congestion experienced at the backbone and server in today’s
networks and it provides a future upgrade path for high-end workstations
that require more bandwidth than Fast Ethernet can provide.
The adapter connects a PCI compliant server or workstation to a Gigabit
Ethernet network. The adapter incorporates a technology that transfers
data at a maximum rate of 2Gbps—20 times the rate of Fast Ethernet
adapters.
In addition, the adapters use fiber optic cabling and a connector that
meets 62.5/125um or 50/125um multimode specifications. This adapter
operates at 1000 Mbps full-duplex mode only.
The AT-29xxSX Series of Gigabit Ethernet adapters includes the following
models:
AT-2916SX
AT-2931SX
AT-2972SX
AT-2972SX/2
The AT-2916SX adapter is a 33/66Mhz 32-bit interface (PCI) card and is
available in two versions:
AT-2916SX/SC adapter
AT-2916SX/LC adapter
The AT-2931SX adapter is a 33/66/133Mhz 32/64-bit interface (PCI-X)
card and is available in two versions:
AT-2931SX/SC adapter
AT-2931SX/LC adapter
The AT-2972SX and AT-2972SX/2 adapters are PCI Express 4-channel
devices. The AT-2972SX has one port, and the AT-2972SX/2 has two
ports. All ports have LC connectors.
The adapter versions differ only in their PCI connector type. The SC
version adapters have an SC connector, and the LC version adapters
have an LC connector. The LEDs and software drivers are identical for all
adapter models and versions.
Contents of Your
Shipment
Included with your adapter are the following items:

AT-29xxSX Series Gigabit Ethernet Adapters Installation Guide
17
Antistatic bag (used for protecting the adapter when stored or
shipped). Keep the adapter in its packaging until ready for installation.
CD-ROM with Gigabit Ethernet driver software and documentation.
Low-profile bracket
Inform your network supplier of any missing or damaged items. If you need
to return the adapter, you must pack it in the original (or equivalent)
packing material or the warranty will be voided. See “Returning Products”
on page 14.

Introduction to the AT-29xxSX Series Gigabit Ethernet Network Adapters
18
Features
Following is a list of the AT-29xxSX Series Gigabit Ethernet network
adapters features for all of the supported operating systems:
Flow Control (IEEE 802.3X)
Jumbo frames (9 KB)
Layer 2 Priority Encoding (802.1P)
Adaptive interrupt frequency
Integrated 96 KB Frame Buffer Memory
Support for PXE
Note
Novell NetWare 5.1 does not support Jumbo Frames.
Load balancing (on Windows Server 2003 and Windows XP only, both
32- and 64-bit versions)

AT-29xxSX Series Gigabit Ethernet Adapters Installation Guide
19
LEDs
All adapter models have two LEDs: LINK and ACT. The LINK LED
indicates an active link and the ACT (Activity) LED indicates data transfer
status. After the driver is loaded and the cables are connected properly.
The LINK LED is lit and the ACT LED is on if data traffic is present. See
Table 1.
Table 1. Fiber Optic Port LED Status
LED State Description
LINK On Valid fiber link.
Off No fiber link.
ACT Blinking Data traffic is present
between the card and the
switch.
Off Data traffic is not present.

Introduction to the AT-29xxSX Series Gigabit Ethernet Network Adapters
20