Alpha ESS SMILE-G3-EVCT11 Instruction manual
INSTALLATIONMANUAL
ENERGYSTORAGESYSTEM(ESS)
INSTALLATION, OPERATION
& MAINTENANCE MANUAL OF
Alpha ESS USA, Inc.
+1 408 368 7828
Unit 5 2180 S Ivanhoe St, Denver, CO 80222
Alpha ESS Australia Pty. Ltd.
+61 02 9000 7676
www.alphaess.com
8/15-21 Gibbes Street, Chatswood, NSW 2067 Australia
Alpha ESS UK Ltd.
+44 145 354 5222
Drake house, Long street, Dursley, gl11 4hh UK
+65 6513 1125 / +65 6513 1126
2 Corporaon Road #01-06A Corporaon Place
618494 Singapore
+86 513 8060 6891
www.alphaess.com
Jiuhua Road 888, Nantong High-Tech Industrial
Development Zone, Nantong, Jiangsu Province, China
+49 610 3459 1601
www.alpha-ess.de
Paul-Ehrlich-Straße 1a, Langen,
Hessen D-63225 Germany
Alpha ESS Italy S.r.l.
+39 339 462 4288
Via Don Minzoni, 17, Calenzano Firenze 50041 Italy
+82 64 721 2004
2F, 19-4, Nohyeong 11-gil, Jeju-si, Jeju-do,
Republic of Korea
+86 512 6828 7609
www.alphaess.com
Building 10-A, Canal Town Industrial Park, 99 Taihu E Rd,
Wuzhong District, Suzhou, Jiangsu Province, China
@AlphaESS@AlphaEnergyStorageSystem @AlphaESS
@alpha_ess
www.alphaess.com
CONTENT
MOUNTING
ELECTRICAL CONNECTION
SPECIFICATION PARAMETER
This manual is under the copyright of Alpha ESS Co., Ltd. with all rights reserved. Please keep
the manual properly and operate in strict accordance with all safety and operang instrucons
in this manual. Please do not operate the system before read-ing through the manual.
Copyright Statement
1.1 Safety and Warning
Introducon01
INTRODUCTION INTRODUCTION
1）Keep explosive or flammable materials, chemicals, vapors, and other hazardous
objects away from the charger.
2）Keep the charging socket clean and dry. If it is dirty, please wipe it with a clean and
dry cloth. Touching the socket core when the power is on is strictly forbid-den.
3）Do not use the charger if the device has defects, cracks, abrasions, bare leakage, or
any similar issues. Please contact the working staff if any of these condions occur.
4）Do not aempt to disassemble, repair, or modify the charger. If necessary, please
contact the working staff. The improper operaon could result in device damage, electric
leakage, etc.
5）If any abnormal condion happens, please press the emergency stop buon
immediately and cut off all input and output power supply.
6）Please charge cauously in rainy or lightning weather.
7）Keep the charger away from children to avoid injury.
8）Driving an EV during charging is strictly forbidden. Charge the EV only when it is
staonary. Charge hybrid electric vehicles only when the engine is switched off.
1.2 Scope of Delivery
Check the scope of delivery and inspect components to ensure they are present and
undamaged. Contact your distributor if the packed components are incomplete or
1.3 Liability Limitaon
AlphaESS will not assume any direct or indirect liability for any product damage or
property loss caused by the following condions:
• Product modificaon, design changes, or parts replacement without AlphaESS’s
authorizaon;
• Changes or aempted repairs, and erasing of series number or seals by unauthorized
technicians;
• The product wiring and installaon are not in compliance with standards and
regulaons;
• Failure to comply with the local safety regulaons;
• Transport damage (including painng scratch caused by rubbing inside packaging during
shipping). A claim should be made directly to the shipping or insurance company as
soon
as the container/packaging is unloaded and such damage is idenfied;
• Failure to follow any/all of the user manual, installaon guide, and maintenance
regulaons;
• Improper use or misuse of the device;
• Insufficient venlaon of the device;
• The product maintenance procedures have not been in compliance with an acceptable
standard;
• Force majeure (violent or stormy weather, lightning, overvoltage, fire, etc.);
• Damages caused by any external factors.
The input and output voltages of this device are dangerously high and
can pose a threat to human life. Please strictly observe all warn-ings and
operang instrucons on the device and in the manual. Un-authorized
and non-professional service personnel should not re-move the cover of
this device.
SMILE-G3-EVCT11
Warning
01 02
EV Charger
(x1)
Terminal block
(x5)
AC Connector
(x1)
Installaon, operaon
& Maintenance Manual
(x1)
Terminal Resistor
(x2)
RFID Card
(x2)
M6*40 Screw
(x4)
Wall bracket
(x1)
Wrench
(x1)
1.4 Product Overview
2.1 Package Verificaon
2.2 Installaon Preparaon
2.2.2 Cables & Materials
2.2.1 Tools
INTRODUCTION MOUNTING
Aer receiving the charger, please unpack and check the following items:
• Inspect the external appearance and nofy the seller immediately if there is any
damage.
• Check the accessory type and quanty. If the quanty and/or type is incorrect, record
it
03 04
Mulmeter
Electric Drill
Tighten the screws
Tighten the bolts
Drill holes in the wall
Cut cablesDiagonal Pliers
Cross Screwdriver
(PH2x150mm, PH3x250mm)
Insulated Torque Wrench
Tool Name Photo Funcon
Check the electrical connecon and
electrical parameter
Power supply cable 5*6mm² three-phase
power supply cable
Name Specificaon Quanty
Depends on the actual
requirement
Mounng02
2.3 AC Charger Mounng
2.3.1 Mounng the EV Charger
MOUNTING MOUNTING
The steps to mount the AC Charger are listed below:
1. Find a flat space on the wall.
2. Use the wall bracket to mark 4 points on the wall.
3. Drill 4 holes with an 8mm diameter drill bit and insert the 4 M6*40 expansion pipes
horizontally into the holes. Make sure the screws are fully inserted and the holes are
around 40mm deep.
4. Secure the wall bracket to the wall with 4 M6x40 screws. (The EV Charger shall be
mounted vercally.)
5. Hang the EV charger on the wall bracket.
6. Secure the EV charger with 2 M4*10 screws and complete the installaon.
05 06
c) The communicaon cable between the EV charger and the energy storage system
should not exceed a maximum length of 100m.
b) All applicable local, regional, and naonal regulaons must be respected when
installing, repairing and maintaining this device.
To combine with the AlphaESS energy storage system, the EV charger should be installed
as the diagram below.
If you have installed a Backup Box, the EV charger should be installed as the diagram below.
a) The electrical device should only be installed, operated, serviced, and maintained by
qualified personnel. The manufacturer assumes no responsibility for any consequences
arising from the use of this device. A qualified person should have the necessary skills
and knowledge related to the construcon, installaon and operaon of electrical
devices and have received safety training to recognize and avoid associated hazards.
3.2 System Wiring Diagram
3.3.1 EV Charger Appearance
3.3 Overview of the Connecon Area
3.1 Installaon Noce
LOADS
Alpha Cloud PV Panels
EV Charger
Grid
ESS System
RS485
RS485
BB
ESS
NOTE
NOTE
ELECTRICAL CONNECTION ELECTRICAL CONNECTION
07 08
In Standby
Charging status
Ground warning
Relay adhesion
Soware upgrade
Plugged charging
connector state
Electrical Connecon03
State Descripon LED Status
LED Indicator Instrucon
Normal Flashing green, 1s on, 3s off
Breathing green, 1s on, 1s off
Breathing yellow, 1s on, 1s off
Flashing white, 200ms on, 1s off, 5 mes,
then 3s off. The cycle repeats.
Flashing yellow, 2s on, 2s off
Normal
Normal
Normal
Normal
Red light normally onFault
For details,
please refer to 5.1 Flashing redFault
Front side view Boom side view
ELECTRICAL CONNECTION ELECTRICAL CONNECTION
3.4 AC Wiring 3.5 Communicaon Connecon
1. Remove a length of 43mm of the cable jacket and strip the wire insulaon to a length of
10mm.
The communicaon between the EV Charger and EMS of the energy storage system is
RS485.
RJ45 PIN definion is as below:
2. Crimp the terminals as shown in the figure below.
3. The wiring is shown in the figure below.
3.5.1 Communicaon Connecon with SMILE-HV Series
3.1 Unlock instrucons
09 10
ESS– SMILE-HV Series
RJ45
RS485
PIN4
RS485-B
PIN5
RS485-A
RJ45
RS485
PIN4
RS485-B
PIN5
RS485-A
ESS– SMILE-G3 Series
RS485
RJ45 PIN4 PIN5
EV AC Charger – SMILE-G3-EVCT11
RS485-B RS485-A
Communicaon port of SMILE-HV Series
Communicaon Cable
(Self made)
ELECTRICAL CONNECTION SYSTEM CONFIGURATION AND OPERATION
3.5.2 Communicaon Connecon with SMILE-G3 Series
11 12
Communicaon Cable
(Self made)
Communicaon port
of SMILE-HV Series
4.1 Configuraon
To integrate the EV charger with the energy storage system, please ask the installer to
enter the serial number of the EV Charger on the server.
Aer configuraon, please select the relevant SN of the EV charger and enter the current
limit of each phase of the house.
System Configuraon and Operaon04
4.2.3 Plug and Play Strategy
When the “Plug and Play” strategy is selected, the EV charger will start charging as soon
as the connecter is plugged in, and stop charging when the connecter is unplugged.
There is no need to swipe a card or control through AlphaCloud & App.
In this funcon, the Charging mode and the phase of OBC are needed to be set.
SYSTEM CONFIGURATION AND OPERATION
To charge the electric vehicle immediately, please click the “start” buon or use the RFID
card aer seng up the charging mode.
To stop the EV charger from charging, please click the “stop” buon.
4.2.4 Charging Mode Instrucon
SYSTEM CONFIGURATION AND OPERATION
NOTE
13 14
4.2.1 Manual Seng
NOTE
4.2 Setup on the AlphaCloud and App
Aer configuraon, the end user can monitor and set up the EV charger on the AlphaCloud
and App.
We have three charging strategies: Manual Seng, Timed Charging, Plug and Play.
Each strategy has four charging modes to choose from:
1. Green charge-slow charge
2. Green charge-general charge
3. Green charge-quick charge
4. Specific power charge mode
You can also set two charging me periods for the EV charger.
4.2.2 Timed Charging
SYSTEM CONFIGURATION AND OPERATIONSYSTEM CONFIGURATION AND OPERATION
4.2.4.1 Green Charge – Slow Charge
The EV charging source is only PV.
If PV power is available, it will priorize supplying other loads, then charge the baery of
ESS, and then supply the EV charger. Any excess power will be fed back into the grid.
Max. EV charging power P_EVmax=P_pv-P_load-P_bat
4.2.4.2 Green Charge – General Charge
4.2.4.3 Green Charge – Quick Charge
The PV and baery power will supply the EV charger first.
If PV power is available, it will priorize supplying the EV charger, then supply other
loads, and then charge the baery of ESS. Any excess power will be fed back into the
grid.
The baery will be used for the EV charger and then for other loads.
Max. EV charging power P_EVmax=P_pv +P_bat
ESS
EV Charger
PV Panels
AC
DC
DC
Grid
Loads
1
PV supply Priority: 1. Other Loads 2. Baeries of ESS 3.EV charger 4.Feed-in
I
2
A
3 4
EV source Priority: A. PV
Baery supply Priority: 1. Other Loads
Max. power
adjustable
Max. power
adjustable
LOADS
ESS
EV Charger
PV Panels
AC
DC
DC
Grid
1
PRORITY: 1. Other Loads 2. EV charger 3. Bareies of ESS 4. Feed-in
I II
3
A
B
2 4
PRIORITY: A. PV B. Baeries of ESS
PRIORITY: I. Other Loads II. EV Charger
Loads
ESS
EV Charger
PV Panels
AC
DC
DC
Grid
2
Priority: 1. EV charger 2. Other Loads 3. Baeries of ESS 4. Feed-in
II I
3
A
B
1 4
Priority: A. PV B. Baeries of ESS
Priority: I. EV Charger II. Other Loads
The EV charging source is PV and baeries.
If PV power is available, it will priorize supplying other loads, then supply the EV
charger and maximize the EV charging power, and then charge the baeries of the ESS.
Any excess power will be fed back into the grid.
The baery will be used for other loads and then for the EV charger.
Max. EV charging power P_EVmax=P_pv-P_load+P_bat
PV supply
EV source
Baery supply
PV supply
EV source
Baery supply
Max. power
adjustable
’
’
15 16
4.2.4.5 Mode Opon Suggeson
The EV charger will charge the electric vehicle with specified power. The PV and ESS
system will supply the EV charger first. If the power is not enough, the grid will supply the
EV charger simultaneously.
This specified power value can be set by yourself within a range of 6A to 16A per phase,
and the default value is the AC rated current value (16A per phase).
If PV power is available, it will priorize supplying the EV charger and other loads, and
then charge the baery of ESS. Any excess power will be fed back into the grid.
Please refer to the actual situaon of the customer's home loads.
SYSTEM CONFIGURATION AND OPERATIONSYSTEM CONFIGURATION AND OPERATION
4.2.5 Smart Mode Funcon
Smart Mode is available when the charging mode is “Green Charge” mode and OBC is
three-phase.
When the “Smart mode” is enabled:
If the real seng power is less than the minimum allowable power of three-phase, the
phase of OBC will change to single-phase.
Once the real seng power is more than the minimum allowable power of three-phase,
the phase of OBC will switch back to three-phase.
4.3 Start and Stop Charging
There are three ways to Start and Stop Charging.
1. Click the “start” or “stop” buon on AlphaCloud or the App.
2. Swipe the RFID card.
3. Plug and play when the “Plug and play” strategy is enabled.
4.2.4.4 Specific Power Charge Mode
Loads
ESS
EV Charger
PV Panels
AC
DC
DC
Grid
1
Priority: 1. EV charger & Other Loads 2. Baeries of ESS 3. Feed-in
I I
2
A
C
B
13
Priority: A. PV B. Baeries of ESS C.Grid
Priority: I. EV Charger & Other Loads
PV supply
EV source
Baery supply
17 18
<5kWp 5~10kWp >10kWp
AC Output Power from
AlphaESS Energy Storage
System & PV Inverter
On-Board Charger of Vehicle
Green Charge-Slow
Single
Phase
Three
Phase
Single
Phase
Single
Phase
Three
Phase
Three
Phase
Green Charge-Normal
Green Charge-Quick
Max. Power Charge
√
√
√
√√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√ √
TROUBLESHOOTINGTROUBLESHOOTING
5.2 Fault Code
5.1 Indicator State
Troubleshoong05
19 20
State Descripon LED Status
In the standby Normal Flashing green, 1s on, 3s off
Breathing green, 1s on, 1s off
Breathing yellow, 1s on, 1s off
Flashing white, 200ms on, 1s off, 5 mes,
then 3s off. The cycle repeats.
Flashing yellow, 2s on, 2s off
Red light normally on
Flashing red, 500ms on, 500ms off, 4 mes,
then 3s off. The cycle repeats.
Flashing red, 500ms on, 500ms off, 2 mes,
then 3s off. The cycle repeats.
Flashing red, 500ms on, 500ms off, 1 me,
then 3s off. The cycle repeats.
Flashing red, 500ms on, 500ms off, 6 mes,
then 3s off. The cycle repeats.
Flashing red, 500ms on, 500ms off, 7 mes,
then 3s off. The cycle repeats.
Yellow light on for 2s. Flashing Red, 500ms on,
500ms off, 1 me, then 3s off. The cycle repeats.
Yellow light on for 2s. Flashing Red, 500ms on,
500ms off, 1 me, then 3s off. The cycle repeats.
Flashing red, 500ms on, 500ms off, 8 mes,
then 3s off. The cycle repeats.
Yellow light on for 2s. Flashing Red, 500ms on,
500ms off, 2 mes, then 3s off. The cycle repeats.
Yellow light on for 2s. Flashing Red, 500ms on,
500ms off, 2 mes, then 3s off. The cycle repeats.
Flashing red, 500ms on, 500ms off, 11 mes,
then 3s off. The cycle repeats.
Normal
Normal
Normal
Normal
Fault
Fault
Fault
Fault
Fault
Fault
Fault
Fault
Fault
Fault
Fault
Fault
Charging status
Ground warning
Relay adhesion
CP fault
Leakage current
fault
Under voltage fault
Over frequency fault
Owe frequency fault
Leakage current loop
abnormal
Over voltage fault
Overload fault
Input polarity
reverse
Input terminal
overtemperature
Relay
overtemperature
Soware upgrade
Plugged gun state
Error Code Problems SoluonsPossible Causes
OverVolt
UnderVolt
OverCurr
OverFreq
UnderFreq
OverTemp
Over DCLeak
Input over
voltage
Input lower
voltage
Output
overload
Input over
frequency
Input lower
frequency
Over
temperature
Over leakage
current
The AC input volt-age
may be too high.
The AC input voltage
may be too low.
The AC output current
may be too large.
AC input frequency
may be too high.
AC input frequency
may be too low.
The temperature may
be too low inside the
charger.
The leakage current
to the earth may be
too high.
1. Check the input voltage from the
backend.
1. Check the input voltage from the
backend.
2. If the voltage is over 276Vac for a
short me, wait ll the power grid
recovers to the normal voltage range.
2. If the voltage is under 184Vac for a
short me, wait ll the power grid
recovers to the normal voltage range.
1. Shut off the leakage current
protecon switch of the power
distribuon cabinet immediately.
2. Check whether there is a low
resistance connecon between the AC
output cables of the charger.
1. Check the input voltage frequency
from the backend.
2. If the frequency exceeds 63Hz for a
short me, wait ll the power grid
recovers to the normal voltage range.
1. Check the input voltage frequency
from the backend.
2. If the frequency is lower than 47Hz
for a short me, wait ll the power grid
recovers to the normal voltage range.
1. Shut off the leakage current
protecon switch of the power
distribuon cabinet immediately.
2. Check whether there are broken AC
output cables or a low resistance
connecon to the earth.
1. Check the surrounding condions of
the installed chargers for the presence
of any heang devices nearby. Make
sure the environmental temperature is
under 60 °C.
TROUBLESHOOTINGTROUBLESHOOTING
If the above problems cannot be resolved, please contact the seller.
NOTE:
21 22
Error Code Problems SoluonsPossible Causes
Charging pile
No. 1 lose
PhaseError
CableRCError
Communicaon
cable connecon
abnormal
Reverse
connecon
Charging cable
connecon
abnormal
Reverse connecon
of L/N input cable.
Poor connecon
of charging cable
with EV/Charger.
1. Shut off the leakage current
protecon switch of the power
distribuon cabinet immediately.
2. Check if AC input/output cables are
normal and if the inverse connecon of
L/N input cables.
1. Check if the charging cable
connecon is correct and firm.
Poor connecon of
charging cable with
EV/Charger.
1. Check if the communicaon cable
connecon is correct and firm.
2. Check whether the
communicaon cable sequence is
3. Check whether the charging pile
address is set correctly.
4. Check whether the installaon
number of charging piles is set
correctly.
Charging pile
No. 2 lose
Communicaon
cable connecon
abnormal
Poor connecon of
charging cable with
EV/Charger.
1. Check if the communicaon cable
connecon is correct and firm.
2. Check whether the
communicaon cable sequence is
3. Check whether the charging pile
address is set correctly.
4. Check whether the installaon
number of charging piles is set
correctly.
Charging pile
No. 3 lose
Communicaon
cable connecon
abnormal
Poor connecon of
charging cable with
EV/Charger.
1. Check if the communicaon cable
connecon is correct and firm.
2. Check whether the
communicaon cable sequence is
correct.
3. Check whether the charging pile
address is set correctly.
4. Check whether the installaon
number of charging piles is set
correctly.
Charging pile
No. 4 lose
Communicaon
cable connecon
abnormal
Poor connecon of
charging cable with
EV/Charger.
1. Check if the communicaon cable
connecon is correct and firm.
2. Check whether the
communicaon cable sequence is
correct.
3. Check whether the charging pile
address is set correctly.
4. Check whether the installaon
number of charging piles is set
correctly.
Error Code Problems SoluonsPossible Causes
Specificaon Parameter06
Dimension (H x W x D)
AC Rated Voltage
Rated Current
Charger Connector
Cable Length
Frequency
-30 ~ 50 °C
15 ~ 90%
< 2000 m
2 Years Product Warranty
400 V, 3P+N+PE
Type 2 Socket
External 7 m Type 2 - Type 2 Charging Cable
16 A
50/60 Hz
3 kg
340 x 250 x 142 mm
Weight
Operang Temperature
Related Humility
Operang Altude
Warranty
EMS RS485
Basic Parameters
AC Output Voltage
Max. Current
Rated Power
400 V
16 A
11000 W
Output
RCD
IP Degree
6 mA DC
IP65
Input
Model
WiFi AP Mode Sengs
SPECIFICATION PARAMETER 23
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