Alpha Smartech Plus User manual

Alpha Smartech Plus
Intelligent Wi-Fi Enabled Thermostat
Nepicar House, London Road,
Wrotham Heath, Sevenoaks,
Kent TN15 7RS
For Technical help or for Service call ...
ALPHA HELPLINE Tel: [phone]
website: www.alpha-innovation.co.uk
Leave these instructions with the User
These instructions have been carefully prepared but we reserve the right
to alter the specification at any time in the interest of product improvement.
© Alpha Therm Limited 2022.
Part No. 1.046669 rev. ST.005903/000
1122/D444
20.
°
21.5
15°
4
FRI 12:08

2Alpha Smartech Plus - Contents/Introduction
CONTENTS
The Smartech Plus controller is an intelligent Wireless Wi-Fi heating control unit used to adjust the system settings, time
programs, and temperature control and functions.
When used with Alpha boiler models with the BUS connection the unit has full weather and load compensation control.
Varying the system flow temperature by adjusting the heat generator set point and output power according to the conditions.
The Smartech Plus consists of a wireless Thermostat and a Gateway receiver mounted in the internal boiler control panel.
The Gateway receiver is connected via Bluetooth to the Thermostat and via Wi-Fi to the Internet.
The Gateway receiver is powered by the 230 Volt AC power mains, connected to the internal boiler via Bus or ON/OFF
connection.
The Thermostat has an independent power supply with battery and features a display with e-ink technology.
1. General description......................................................................................2
2. Main screen .................................................................................................3
3. Gateway receiver LED description...............................................................4
4. Start up ........................................................................................................5
4.1 Setting up without Wi-Fi (temporary mode)..............................................5
4.2 Setup and user registration with Wi-Fi network........................................5
5. Language setting .........................................................................................10
6. Desired room temperature setting ...............................................................11
6.1 Temporary manual operation ...................................................................11
6.2 Manual mode ...........................................................................................11
7. Operating mode ...........................................................................................12
8. Date and time setting...................................................................................13
9. Setting up the system flow and DHW temperature ......................................15
10. Climatic curve setting...................................................................................16
11. Setting up the weekly program ....................................................................17
12. Setting up daily calendars............................................................................18
13. Calendar 'Copy' and 'Paste' function............................................................19
14. Set ECO.......................................................................................................20
15. Automatic operation mode ...........................................................................21
16. Manual operating mode ...............................................................................22
17. Diagnostics ..................................................................................................23
18. Restoring default settings ............................................................................24
1 GENERAL DESCRIPTION

3
Alpha Smartech Plus - Main Screen
2 MAIN SCREEN
1
20.
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4
52
3
87
6
9
Item Main screen display
1Text message (for example: date, connection status,
error)
2
°
Temperature degree symbol
Heating request
DHW request
3 Detected room temperature
4 Set room temperature
5 Weather (if connected to internet)
6 Outdoor temperature (if connected to internet)
7
STAND-BY operating mode
SUMMER operating mode
WINTER operating mode
8
Battery level 100%
Battery level 75%
Battery level 50%
Battery level 25%
Battery flat
9
Automatic mode with programming
Temporary manual mode (until next time
slot) - semi automatic
Manual mode
Rotate
Press
Press for three seconds
Wait five seconds
2.2 NAVIGATION
Navigation through the various windows and settings may be carried out by rotating and pressing the outer body of the
thermostat as shown in Fig. 2.2.
2.1 MAIN SCREEN SYMBOLS
Fig. 2.1
Fig. 2.2

4Alpha Smartech Plus - Gateway Receiver
3 GATEWAY RECEIVER
3.2 DESCRIPTION OF RECEIVER LEDs
3.1 GATEWAY RECEIVER POSITION
The boiler mounted Gateway is fitted in the receiver component of the boiler control panel (visible after opening the control
panel, see Fig. 3.1). Refer to the specific boiler model instructions for further details on the fitment and wiring,
Fig. 3.1
BUS
CLOUD
PWR
BLE
RESET
LEDs
Receiver
LED
PWR
BLE
BUS
CLOUD
Description
Solid green: 230V present, the receiver is on.
Bluetooth connection of the receiver with the Smartech:
• 1 flash every 4 seconds: the receiver is connected to the Smartech and is
communicating normally.
• 5 flashes per second: the receiver is trying to connect to the Smartech, if this
happens frequently, move the Smartech closer to the boiler/receiver.
It is a service LED managed separately from the receiver, its operation is independent
from any receiver status.
Shows Smartech connection to home WiFi network:
• Off: the receiver is not connected to any Wi-Fi network or no account has been
connected to this receiver. The Smartech works regularly even without a Wi-Fi
connection, through the Bluetooth connection.
• 1 flash per second: the receiver is connecting to the Wi-Fi network or associated
account, if the flashing persists check that the Wi-Fi network is active and verify that
you have entered the correct password in the receiver.
• Steady on: the receiver is connected to the Wi-Fi network and Internet and is working
normally.

5
Alpha Smartech Plus - Start Up
4 START UP
4.1 SETTING UP WITHOUT WI-FI (TEMPORARY MODE)
This temporary mode is only used to set up the thermostat according to the type of system on first start-up, if there is no
Internet connection available.
The following temporary mode will remain active until the batteries are removed from the Smartech, bringing the system
back into the default mode.
Note: For the system to be optimised the User registration procedure must be completed via the Smartech App (Section 4.2).
Follow the procedure below:
• Connect the Gateway receiver to the system and power it on;
• Insert the batteries in the Smartech unit;
• Once the Alpha logo is displayed, keep the Smartech pressed until the list of systems is displayed;
• Rotate the Smartech to the desired type of system;
• Press the Smartech to confirm.
4.2 SET-UP AND USER REGISTRATION WITH WI-FI NETWORK
1. Application download and installation on mobile devices (Smartphone)
Using the mobile device on which to install the application, connect to the App store of reference: App Store (Apple) or Play
Store (Android) and type in 'Smartech' in the search field.
The app works with IOS 12 operating system or higher (Apple) and Android 10 or higher.
Note: The Wi-Fi network which the Smartech is connected to must have WPA2 PSK encryption, otherwise there might be
some incompatibility.
2. Creating the account
Start the 'Smartech' app.
The following screen appears on the display of the mobile device when the app starts up, allowing you to login (Fig.4.1), or
create a new account (Fig.4.2).
Fig. 4.1 Fig. 4.2

6Alpha Smartech Plus - Start-Up
• Enter a valid email address.
• Enter a password which will then be used to access the registered account.
• Enter the password again to confirm the one previously entered.
• Enter name and surname.
After entering the requested data, press 'Create account'.
Within a few minutes, you will receive an email at the address entered during creation of the account containing a code.
Check for the email in the spam box.
Enter this code in the appropriate field in the app and confirm by pressing 'Create account'.
Note: It is recommended to keep a record of the password for future reference and service support.
3. Associating APP to Smartech Plus
Note: Before performing this operation, make sure you have the name and password of the Wi-Fi network you want to
connect to and ensure this network has an Internet connection. Do not use a hotspot when associating the app.
Make sure that your Smartphone is connected to this network.
Open the 'Smartech' App, log in, the message 'No device has been added yet' will appear, press '+' at the bottom right.
Follow the wizard (Fig.4.3 and Fig.4.4).
Fig. 4.1 Fig. 4.2

7
Alpha Smartech Plus - Start-Up
Choose the Wi-Fi* network you want to connect the Gateway receiver to and enter the correct password. After connection
to the Cloud, a message will indicate the presence of a new Smartech, press 'Next' and enter the name you want to give to
your Smartech (Fig.4.4). Complete the installation by following the screen guides.
*Smartech Plus is compatible with the frequency 2.4GHz 802.11b/g/n.
If you have a dual-band router, 2.4GHz and 5GHz, Smartech can only be connected to 2.4GHz networks. In the event of
frequently losing connection, it is recommended to create a 2.4GHz host network that Smartech can be connected to and
any zone expansions. The host network must not require any web login.
4. Select the correct boiler model from the provided list (Fig.4.3).
The boiler name is found on the data badge and front panel name plate (Ref.1, Fig. 4.8).
Fig. 4.3
Fig. 4.4

8Alpha Smartech Plus - Start-Up
If no device is found, perform the manual configuration procedure (Fig. 4.5 and Fig. 4.6), using the password 12345678.
If a warning appears on the telephone of no Internet connection, press 'maintain WI-FI connection' (Fig. 4.7).
Fig. 4.5
Fig. 4.7
Fig. 4.6

9
Alpha Smartech Plus - Start-Up
5. Registration
To complete the pairing procedure of Smartech with the heating appliance model, the registration screen will appear (Fig.
4.8) where you must complete the form to identify the system and customer.
• Then enter the data required by the registration form.
• At the end press 'Continue'.
Fig. 4.8
Fig. 4.9
Ref
1
2
3-4
5
6
7
8
9
Description
Generator model (item 1, Fig. 4.9)
Enter the serial number of the appliance item 2, Fig. 4.9)
Enter name and surname
Enter your phone number
Select the area and district where the system is installed (first digits of Postcode before the space)
Select the sector and unit where the system is installed (digits of the Postcode after the space)
Select country where the system is installed
Enter a valid email address
Md. E-Tec 33 HB
Sr N° XXXXXXX
CHK X PIN 2575DM296541
Type C13-C33-C43-C53-C63-C83-C93
Alpha Therm Ltd, Nepicar House
London Road, Wrotham, Kent TN15 7RS
Cod.Md. 3.033301
GB II 2H3P
T. -5 / +50 °C
Qnw/Qn min 5,1 Qnw/Qn max 32,6/28,6 KW Pn min 4,9 Pn max 32,0/28,0 KW
PMS 3 bar PMW 10 bar D 16,3 l/min TM 90°C
0 - 20% H2 G20
NOx Class 6
0476
XXXX
IPX5D
XXXX
230 V ~ 50 Hz 115 W
NG CONDENSING
1
2
1
2
3
4
5
6
7
8
9

10
5 LANGUAGE SETTING
5.1 SELECT THE 'LANGUAGE' WINDOW TO SET UP THE LANGUAGE OF THE SMARTECH
Alpha Smartech Plus - Language Setting
20.
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FRI 12:08
SETTINGS
FRI 12:08
LANGUAGE
FRI 12:08
ENGLISH
Fig. 5.1

11
Alpha Smartech Plus - Room Temperature Setting
6 ROOM TEMPERATURE SETTING
The room temperature detected by the sensor within the Smartech Plus thermostat is indicated at the centre of the display.
The set temperature, which can be changed by rotating the head of the device, is displayed under the detected temperature.
The desired room temperature can be changed quickly by rotating the thermostat body.
The desired value is enlarged when changing the value for clarity.
6.1 TEMPORARY MANUAL OPERATION
If the 'PROGRAM ON' mode is activated (automatic operation mode, see Section15), by manually changing the desired
room temperature, the device is forced into temporary manual operation, i.e. the set temperature remains active until the next
activation time band. See Fig. 6.1.
6.2 MANUAL MODE
If the 'PROGRAM OFF' mode is activated (manual operation mode, see Section 16) the new room temperature selected
remains active until the a new value is set or the program mode is changed. See Fig. 6.2.
Fig. 6.1
20.
°
21.5
15°
4
FRI 12:08
22.
°
15°
5
FRI 12:08
20.4
22.
°
15°
5
FRI 12:08
20.4
20.
°
21.5
15°
4
FRI 12:08
Fig. 6.2

12
7 OPERATING MODE
Select the 'MODE' window to set up the operating mode (Stand-by, Summer, Winter). See Fig. 7.1.
Alpha Smartech Plus - Operating Mode
20.
°
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15°
4
FRI 12:08
MODE
FRI 12:08
<
SUMMER
OFF
WINTER
<
OFF
WINTER
SUMMER
<
OFF
WINTER
SUMMER
20.
°
21.5
15°
4
FRI 12:08
Fig. 7.1

13
Alpha Smartech Plus - Date and Time Setting
8 DATE and TIME SETTING
Select the 'DATE' window to select the system’s date and time. See Fig. 8.1.
If the symbol 'A' is displayed at the bottom right, the date and time are updated automatically via the Internet connection.
Note: Check that the date and time are entered correctly to guarantee proper operation of the calendars.
20.
°
21.5
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FRI 12:08
SETTINGS
FRI 12:08
DATE
FRI 12:08
A
09 : 57
<
01 - 01 - 2017
BACK
09 : 57
<
01 - 01 - 2017
A
A
09 : 57
<
01 - 01 - 2017
A
11 : 43
<
23 - 07 - 2020
Fig. 8.1

14
If the Smartech is not connected to the Internet, you must enter the M mode, to manually set the current time and date. See
Fig. 8.2.
20.
°
21.5
15°
4
FRI 12:08
SETTINGS
FRI 12:08
DATE
FRI 12:08
A
09 : 57
<
01 - 01 - 2017
BACK
A
09 : 57
<
01 - 01 - 2017
09 : 57
<
01 - 01 - 2017
M
09 : 57
<
01 - 01 - 2017
A
09 : 57
<
01 - 01 - 2017
M
09 : 57
<
01 - 01 - 2017
M
<
01 - 01 - 2017
M
09 : 57
<
01 - 01 - 2017
M
11 : 57
11 : 57
<
01 - 01 - 2017
M
11 : 57
<
01 - 01 - 2017
M
Perform the same procedure
carried out for the hours, also
for minutes, day, month and
current year.
11 : 43
<
23 - 07 - 2020
M
11 : 43
23 - 07 - 2020
M
<
BACK
Alpha Smartech Plus - Date and Time Setting
Fig. 8.2

15
9 SYSTEM FLOW and DHW TEMPERATURE SETTING
Select the 'THERMOSTAT' window to set up 'Maximum system flow temperature' and 'DHW temperature'.
SET
<
SET
42 42
54 43
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4
FRI 12:08
SETTINGS
FRI 12:08
THERMOSTAT
FRI 12:08
SET
<
SET
42 42
54 43
SET
<
SET
42 42
54 43
SET
<
SET
44 42
54 43
SET
<
SET
44 42
54 43
SET
<
SET
42 42
54 43
SET
<
SET
44 42
54 43
Perform the same
procedure described for
the 'DHW temperature'.
3
2
1
4
1 - DHW temperature (settable)
2 - Read DHW temperature display
3 - Read system flow temperature display
4 - Maximum system flow temperature (settable)
Fig. 9.1
Alpha Smartech Plus - System Flow and DHW Temperature Setting

16
10 CLIMATIC CURVE SETTING
Alpha Smartech Plus - Climatic Curve Setting
Select the 'CURVE' screen to enable/disable (disabled by default) climatic offsetting with external temperature and to set up
the relevant operation parameters. See Fig. 10.1.
The offset curve establishes how the system flow temperature TM is corrected according to the external temperature TE.
Note: The external temperature value TE is detected by the external units probe.
20.
°
21.5
15°
4
FRI 12:08
SETTINGS
FRI 12:08
CURVE
FRI 12:08
OFF <
03
OFFSET
TM MAX
TM MIN
20
TE MIN TE MAX
-05 025
40
<
03
OFFSET
TM MAX
TM MIN
20
TE MIN TE MAX
-05 025
40
OFF
<
03
OFFSET
TM MAX
TM MIN
20
TE MIN TE MAX
-05 025
40
ON
<
03
OFFSET
TM MAX
TM MIN
20
TE MIN TE MAX
-05 025
40
ON
<
03
OFFSET
TM MAX
TM MIN
20
TE MIN TE MAX
-05 025
40
ON
<
03
OFFSET
TM MAX
TM MIN
20
TE MIN TE MAX
-05 025
40
ON
<
03
OFFSET
TM MAX
TM MIN
20
TE MIN TE MAX
-05 025
45
ON
<
03
OFFSET
TM MAX
TM MIN
20
TE MIN TE MAX
-05 025
45
ON
<
03
OFFSET
TM MAX
TM MIN
20
TE MIN TE MAX
-05 025
45
ON
Perform the same
procedure described for the
previous value, also for the
other numerical values on
the screen.
<
02
OFFSET
TM MAX
TM MIN
25
TE MIN TE MAX
-03 030
45
ON
TM max: Max. flow temperature
TM min: Min. flow temperature
TE max: Max. external temperature
TE min: Min. external temperature
Offset: System flow temperature
increase/decrease
calculated by the system
OFF: Disables operation with the
external probe
ON: Enables operation with the
external probe
RECOMMENDED CURVE SETTING
VALUES
Under floor heating systems:
TMmin = 25°C
TMmax = 40°C
Fan coil heat emitters:
TMmin = 35°C
TMmax = 50°C
Radiator system (existing radiators):
TMmin = 40°C
TMmax = 60°C
Replacement radiator systems
(correctley designed):
TMmin = 35°C
TMmax = 55°C
The outside temperature settings:
TEmin = 0°C
TEmax = 20°C
Fig. 10.1

17
Alpha Smartech Plus - Weekly Program Setting
11 WEEKLY PROGRAM SETTING
Select the 'SET' window to associate each day of the week with one of the 4 stored daily calendars (C1, C2, C3 and C4).
See Fig. 11.1
Fig. 11.1
20.
°
21.5
15°
4
FRI 12:08
PROGRAM
FRI 12:08
SET
FRI 12:08
SUN
<
MON
TUE
WED
THU
FRI
SAT
C1
C1
C2
C1
-
C1
C1
<
C1
C2
C1
-
C1
C1
C1SUN
MON
TUE
WED
THU
FRI
SAT
<
C1
C2
C1
-
C1
C1
C3SUN
MON
TUE
WED
THU
FRI
SAT
<
C3
C1
C2
C1
-
C1
C1
SUN
MON
TUE
WED
THU
FRI
SAT
<
C3
C2
C1
C4
-
C1
C1
SUN
MON
TUE
WED
THU
FRI
SAT
Perform the same procedure
described for the previous
value, also for the other
values on the screen.
<
C3
C2
C1
C4
C3
C2
C2
SUN
MON
TUE
WED
THU
FRI
SAT

18
12 DAILY CALENDAR SETTING
Alpha Smartech Plus - Daily Calendar Setting
Fig. 12.1
Select the windows 'CAL1', 'CAL2', 'CAL3', 'CAL4' to set up to 4 time bands for daily activation for each calendar with the
relevant desired room temperatures. See Fig. 12.1
Note: The procedure described is valid for all calendars (CAL1, CAL2, CAL3 and CAL4).
20.
°
21.5
15°
4
FRI 12:08
PROGRAM
FRI 12:08
CAL1
FRI 12:08
CAL1
TIME T°
06:00 - 08:00 25.5°
06:00 - 08:00 25.5°
06:00 - 08:00 25.5°
06:00 - 08:00 25.5°
<
TIME T°
06:00 - 08:00 25.5°
06:00 - 08:00 25.5°
06:00 - 08:00 25.5°
06:00 - 08:00 25.5°
CAL1
<
TIME T°
06:00 - 08:00 25.5°
06:00 - 08:00 25.5°
06:00 - 08:00 25.5°
06:00 - 08:00 25.5°
CAL2
<
CAL2
TIME T°
06:00 - 08:00 25.5°
06:00 - 08:00 25.5°
06:00 - 08:00 25.5°
06:00 - 08:00 25.5°
<
CAL2
TIME T°
06:30 - 08:30 22.5°
06:00 - 08:00 25.5°
06:00 - 08:00 25.5°
06:00 - 08:00 25.5°
<
Perform the same procedure
described for the previous
value, also for the other
values on the screen (time
and temperature).
BACK
<
TIME T°
06:30 - 07:30 22.5°
07:30 - 16:30 21.5°
16:30 - 21:00 23.5°
21:00 - 24:00 20.5°

19
13 CALENDAR COPY and PASTE FUNCTION
Alpha Smartech Plus - Calendar Copy and Paste Function
To make calendar programming operations easier, it is possible to use the 'COPY' and 'PASTE' commands to copy the
settings of one calendar (e.g. CAL2) and paste them onto another calendar (e.g. CAL3). See Fig. 13.1.
Fig. 13.1
<
TIME T°
06:00 - 07:30 22.5°
07:30 - 17:30 21.5°
17:30 - 21:00 23.5°
21:00 - 24:00 20.5°
CAL3
CAL3
<
TIME T°
22.5°
21.5°
23.5°
20.5°
06:00 - 07:30
07:30 - 17:30
17:30 - 21:00
21:00 - 24:00
PASTE
<
TIME T°
22.5°
21.5°
23.5°
20.5°
06:00 - 07:30
07:30 - 17:30
17:30 - 21:00
21:00 - 24:00
PASTE
<
TIME T°
06:30 - 07:30 22.5°
07:30 - 16:30 21.5°
16:30 - 21:00 23.5°
21:00 - 24:00 20.5°
CAL3
<
TIME T°
06:30 - 07:30 22.5°
07:30 - 16:30 21.5°
16:30 - 21:00 23.5°
21:00 - 24:00 20.5°
20.
°
21.5
15°
4
FRI 12:08
PROGRAM
FRI 12:08
CAL2
FRI 12:08
CAL2
<
TIME T°
06:30 - 07:30 22.5°
07:30 - 16:30 21.5°
16:30 - 21:00 23.5°
21:00 - 24:00 20.5°
COPY
<
TIME T°
06:30 - 07:30 22.5°
07:30 - 16:30 21.5°
16:30 - 21:00 23.5°
21:00 - 24:00 20.5°
COPY
<
TIME T°
06:30 - 07:30 22.5°
07:30 - 16:30 21.5°
16:30 - 21:00 23.5°
21:00 - 24:00 20.5°
CAL2
<
TIME T°
06:30 - 07:30 22.5°
07:30 - 16:30 21.5°
16:30 - 21:00 23.5°
21:00 - 24:00 20.5°
<
TIME T°
06:30 - 07:30 22.5°
07:30 - 16:30 21.5°
16:30 - 21:00 23.5°
21:00 - 24:00 20.5°
CAL2

20
14 SET ECO
Alpha Smartech Plus - Set ECO
20.
°
21.5
15°
4
FRI 12:08
PROGRAM
FRI 12:08
SET ECO
FRI 12:08
20.5
SET ECO
FRI 12:08
20.5
SET ECO
FRI 12:08
22.5
SET ECO
FRI 12:08
22.5
Fig. 14.1
Select the 'SET ECO' window to set up the desired room temperature outside the programmed time bands in the various
calendars. (Temperature setting value outside the time periods set). See Fig. 14.1.