Altuscn KH3116 User manual

16 Port High Density USB - PS/2 KVMP Switch
KH3116
User Manual
www.altusen.com

KH3116 User Manual
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FCC Information
Note: This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy, and if not installed and used in accordance with the
instruction manual, may cause interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
televisionreception,whichcanbedeterminedbyturningtheequipmentoff and
on, the user is encouraged to try to correct the interference by one or more of
the following measures:
Reorient or relocate the receiving antenna;
Increase the separation between the equipment and receiver;
Connect the equipment into an outlet on a circuit different from that which
the receiver is connected;
Consult the dealer or an experienced radio/television technician for help.
RoHS
This product is RoHS compliant.

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User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed `as is'.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.

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Safety Instructions
General
Read all of these instructions. Save them for future reference.
Follow all warnings and instructions marked on the device.
Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.
Do not use the device near water.
Do not place the device near, or over, radiators or heat registers.
The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.
The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be
placed in a built in enclosure unless adequate ventilation has been
provided.
Never spill liquid of any kind on the device.
Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
The device should be operated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
The device is equipped with a 3-wire grounding type plug. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your
electrician to replace your obsolete outlet. Do not attempt to defeat the
purpose of the grounding-type plug. Always follow your local/national
wiring codes.
Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
If an extension cord is used with this device make sure that the total of the
ampere ratings of all products used on this cord does not exceed the
extension cord ampere rating. Make sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes.
To help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line conditioner, or
uninterruptible power supply (UPS).

KH3116 User Manual
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Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
When connecting or disconnecting power to hot pluggable power supplies,
observe the following guidelines:
Install the power supply before connecting the power cable to the power
supply.
Unplug the power cable before removing the power supply.
If the system has multiple sources of power, disconnect power from the
system by unplugging all power cables from the power supplies.
Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.
If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
The power cord or plug has become damaged or frayed.
Liquid has been spilled into the device.
The device has been exposed to rain or water.
The device has been dropped, or the cabinet has been damaged.
The device exhibits a distinct change in performance, indicating a need
for service.
The device does not operate normally when the operating instructions
are followed.
Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.

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Rack Mounting
Before working on the rack, make sure that the stabilizers are secured to
the rack, extended to the floor, and that the full weight of the rack rests on
the floor. Install front and side stabilizers on a single rack or front
stabilizers for joined multiple racks before working on the rack.
Always load the rack from the bottom up, and load the heaviest item in the
rack first.
Make sure that the rack is level and stable before extending a device from
the rack.
Use caution when pressing the device rail release latches and sliding a
device into or out of a rack; the slide rails can pinch your fingers.
After a device is inserted into the rack, carefully extend the rail into a
locking position, and then slide the device into the rack.
Do not overload the AC supply branch circuit that provides power to the
rack. The total rack load should not exceed 80 percent of the branch circuit
rating.
Ensure that proper airflow is provided to devices in the rack.
Do not step on or stand on any device when servicing other devices in a
rack.

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Package Contents
The KH3116 package consists of:
1 KH3116 High Density USB - PS/2 KVMP Switch
2 Custom KVM Cable Sets
2 Custom Console Cable Sets
1 Firmware Upgrade Cable
1PowerCord
1 Rack Mount Kit
1 Foot Pad Set (4 pcs.)
1 User Manual*
1 Quick Start Guide
1 Registration Card
Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the switch or to any other
devices on the KH3116 installation.
*Features may have been added to the KH3116 since this manual was
printed. Please visit our website to download the most up to date version of
the manual.
©Copyr
i
g
h
t 2004-2006 ATEN
®
Internat
i
ona
l
Co., Lt
d
.
Manual Part No. PAPE-XXXX-XXXX
Printing Date: 03/2006
Altusen and the Altusen logo are trademarks of ATEN International Co., Ltd. All rights reserved.
All other trademarks are the property of their respective owners.

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Contents
FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
User Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii
About This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
ALTUSEN Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xv
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xv
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xv
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Chapter 1.
Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Hardware Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
KH3116 Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
KH3116 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Chapter 2.
Installation
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Single Station Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Single Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
USB Cable Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
PS/2 Cable Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Daisy Chaining. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Daisy Chain Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Chapter 3.
Operation
Hot Plugging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Switching Station Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Hot Plugging CPU Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

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Hot Plugging Console Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Port ID Numbering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Chapter 4.
OSD Operation
OSD Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
OSD Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
OSD Main Screen Headings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
OSD Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
F1 GOTO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
F2 LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
F3 SET 23
F4 ADM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
F5 SKP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
F6 BRC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
F7 SCAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
F8 LOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Chapter 5.
Hotkey Operation
Invoking Hotkey Mode (HKM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
When HKM Is Active. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Hotkey Port Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Selecting the Active Port 32
Auto Scan Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Skip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Hotkey Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Alternate Hotkey Invocation Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Alternate OSD Invocation Keys 35
Platform Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Miscellaneous Actions 36
Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Chapter 6.
Keyboard Emulation
Mac Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Sun Keyboard Emulation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

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Chapter 7.
Firmware Upgrade
The Firmware Upgrade Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Starting the Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Upgrade Succeeded. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Appendix 47
KH3116 - Computer Connection Table . . . . . . . . . . . . . . . . . . . . . . . . . .47
Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Rack Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Front Rack Mounting 51
Rear Rack Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Index 55

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KH3116 User Manual
xiii
About This Manual
This User Manual is provided to help you get the most from your KH3116
system. It covers all aspects of installation, configuration and operation. An
overview of the information found in the manual is provided below.
Overview
Chapter 1, Introduction, introduces you to the KH3116 system. Its
purpose, features and benefits are presented, and its front and back panel
components are described.
Chapter 2, Installation, describes how to set up your installation. The
necessary steps – from a basic single stage hookup to a complete daisy chained
operation are provided.
Chapter 3, Operation, explains the fundamental concepts involved in
operating the KH3116.
Chapter 4, OSD Operation, provides a complete description of the
KH3116's OSD (On Screen Display) and how to work with it.
Chapter 5, Hotkey Operation, details all of the concepts and procedures
involved in the Hotkey operation of your KH3116 installation.
Chapter 6, Keyboard Emulation, provides tables that list the PC to Mac
and PC to Sun keyboard emulation mappings.
Chapter 7, Firmware Upgrade, explains how to use this utility to upgrade
the KH3116's firmware with the latest available versions.
An Appendix, provides specifications and other technical information
regarding the KH3116.

KH3116 User Manual
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Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means
to press the Enter key. If keys need to be chorded, they
appear together in the same bracket with a plus sign
between them: [Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential
steps.
→Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start →Run
means to open the Start menu, and then select Run.
Indicates critical information.

KH3116 User Manual
xv
ALTUSEN Information
Technical Support
Getting Help
For additional help, advice, and information, ALTUSEN provides several
support options. If you need to contact ALTUSEN technical support with a
problem, please have the following information ready beforehand:
Product model number, serial number, and date of purchase.
Your computer configuration, including operating system, revision level,
expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help
North America Technical
Phone Support Registered ALTUSEN product owners are entitled to telephone technical support. Call the ALTUSEN
Technical Support Center: 949-453-8885.
International Technical
Phone Support 1. Contact your local dealer. 2. Call the ALTUSEN Technical Support Cen-
ter:(886-2) 8692-6959.
Email Support Email your questions and concerns to:
[email protected]
Online Support
Troubleshooting
Documentation
Software Updates
Online troubleshooting that describes the most com-
monly encountered problems and offers possible
solutions to them; online documentation (including
electronically available manuals); and the latest driv-
ers and firmware for your product are available at the
ALTUSEN website: http://www.altusen.com

KH3116 User Manual
xvi
Product Information
For information about all of ALTUSEN's products and how they can help you
connect without limits, visit ALTUSEN on the web or contact an ALTUSEN
Authorized Reseller.
In the United States of America, call: 866-ALTUSEN (258-8736)
In Canada and South America, call: 949-453-8885
In all other locations, call: 886-2-8692-6789
Visit ALTUSEN on the web at http://www.altusen.com for a list of
locations and telephone numbers

1
Chapter 1
Introduction
Overview
The KH3116 High Density USB - PS/2 KVMP Switch is a control unit that
allows access to multiple computers from a single console (keyboard, mouse,
and monitor). Before the development of the KH3116, the only way to control
multiple computer configurations from asingle console was through a complex
and costly network system. Now, with the KH3116, you can easily access
multiple computers in a cost effective manner.
Although the switch uses a USB keyboard and mouse for the console, it
supports both PS/2 and USB computers. ATEN offers high-quality cables to
connect PS/2 or USB computersto theswitch.Seethe Cables section, p. page 5
for more details.
A single KH3116 can control up to 16 computers. As many as 31 additional
KH3116 units can be daisy chained to each other, so that up to 512 computers
can all be controlled from a single keyboard-monitor-mouse console.
A custom ASIC (patent pending) provides an auto-sensing function that
recognizes the position of each station on the chain, eliminating the need to
manually set the position with DIP switches. A seven segment front panel LED
displays each Station's position for easy identification.
For further convenience, the KH3116 features high density 15 pin connectors
instead of the usual 25 pin connectors. This space-saving innovation allows a
full, 16 port switch to be installed in a 1U system rack.
Setup is fast and easy; plugging cables into their appropriate ports is all that is
entailed. Because the KH3116 intercepts keyboard input directly, there is no
software to configure, so there is no need to get involved in complex
installation routines or be concerned with incompatibility problems.
Access to any computer connected to the installation is easily accomplished
either by entering Hotkey combinations from the keyboard, or by means of a
powerful menu driven OSD (On Screen Display) system. A convenient Auto
Scan feature also permits automatic scanning and monitoring of the activities
of all computers running on the installation one by one.
There is no better way to save time and money than with a KH3116 High
Density USB - PS/2 KVMP Switch installation. By allowing a single console
to manage all the attached computers, a KH3116 installation: (1) eliminates the

KH3116 User Manual
2
expense of having to purchase a separate keyboard, monitor, and mouse for
each computer; (2) saves all the space those extra components would take up;
(3) saves on energy costs; and (4) eliminates the inconvenience and wasted
effort involved in constantly moving from one computer to another.

Chapter 1. Introduction
3
Features
Two USB consoles individually and simultaneously control up to 16 PS/2
and/or USB (PC, Mac, SUN) computers*
Daisy chain up to 31 additional units to control up to 512 computers from
a single console
High density 16 port KVM switch is rack mountable and only 1U high
Built-in USB device port supports USB Flash Disk sharing
Neatly designed, high-quality, custom KVM cables for the high density
server rack
Color-coded connectors for easy installation
Hot-pluggable feature allows adding or removing switches or computers
without having to power down the switch
OSD is mouse driven for quick and convenient navigation of the menu
OSD screen automatically adjusts to resolution changes
Auto scan feature for monitoring user-selected computers
Two types of logout: manual and timed
Auto-sensing of station positions for daisy chained installations - no need
for manual DIP switch setting
Front panel LED indicates station position
Port names automatically reconfigured when station sequence is changed
Password Security Protection (PSP): an administrator and up to four users
each have separate login profiles
No software required, convenient computer selection via front panel
switches, intuitive On Screen Display (OSD) menu or Hot Key
combination
Auto scan offers easy monitoring of connected computers
Keyboard & mouse emulation (Both PS/2 and USB) for smooth switching
and simultaneously booting of multiple computers
DDC emulation - video settings of each computer is automatically
adjusted for optimal output to the monitor
Superior Video Quality: Up to 2048 x 1536, DDC, DDC2, DDC2B
Firmware upgradable - simultaneously upgrade the firmware for all daisy
chained KH3116 switches
Backward compatible with CS-1716, ACS-1216A series KVM switches

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4
*ForPC compatible computers.MacandSuncomputersmustuse theUSB
cable connection (see p. 5).