
15
Before Calling For Service
Refrigeratordoesnot operate.
• Confirm Deepfreeze®controlison.
• Confirmrefrigeratorispluggedin.
• Check fuse or circuit breaker. Plug in another item at
that wall outlet.
• Wait 40 minutes to see if refrigerator restarts. If
Deepfreeze®control is on, lights work but 2 fans and
compressorarenotoperating,refrigeratormay be in
defrost cycle.
Refrigeratorstillwon’t operate.
• Unplugrefrigerator.Transfer food to another unit
orplacedryicein Deepfreeze®section to preserve
food. Warranty does not cover food loss. Check
warrantycertificatefor specific coverage.
• Call 1-800-628-5782 insideU.S.A.and
1-319-622-5511 outside U.S.A. to locate an
authorized Amana technician.
Foodtemperatureappearstoowarm.
• See above sections.
• Allowtime for recentlyadded warm foodto reach
FreshFoodor Deepfreeze®temperature.
• Check gaskets for proper seal.
• Clean condenser coils.
• AdjustFreshFoodand/orDeepfreeze®control.
• Confirmrear air grille isnot blocked. Rear airgrille is
locatedbehindleftgarden fresh crisper.
Chiller Fresh™system temperature is too warm.
• Slide Chiller Fresh™control to colder setting.
• Adjust Deepfreeze®control to colder setting.
Foodtemperatureistoocold.
• Clean condenser coils.
• AdjustFreshFood control.
• Adjust Deepfreeze®controlto warmer setting. Allow
severalhoursfortemperature to adjust.
Refrigerator runs too frequently.
• It may be normal to maintain constant temperature.
• Doorsmayhavebeenopened frequently or for an
extendedperiodof time.
•Allowtime for recentlyadded warm foodto reach
FreshFoodor Deepfreeze®temperature.
• Clean condenser coils.
• Adjust Deepfreeze®control.
• Check gaskets for proper seal.
Waterdropletsformoninsideofrefrigerator.
• Itis normal duringhigh humidity periodsor if doors
havebeen openedfrequently.
Waterdropletsform on outside of refrigerator.
• Check door gaskets for proper seal.
• Turnexterior moisture control switchON.
Garden Fresh™crispers or Chiller Fresh™system does
notclosefreely.
• Checkfor a package which maypreventdrawer
from closing properly.
• Confirmdrawer is in properposition.
• Clean drawer channels with warm, soapy water.
Rinse and dry thoroughly.
• Applya thin layer of petroleumjelly to drawer
channels.
• Confirmrefrigerator islevel.
Refrigeratorhasan odor.
• See“OdorRemoval” instructions in “Care and
Cleaning” section.
Refrigeratororicemakermakeunfamiliar sounds or
seems too loud.
• Itmay be normal. See “Normal OperatingSounds”
section.
Ice maker is not producing ice.
• Confirmicemakerarm is down.
• Confirmhouseholdwater supply is reaching water
valve.
• Confirm ice maker wiring harness is completely
inserted into proper holes.
• Check for kinks in copper or plastic tubing. Remove
kinks or replace tubing.
• Checkelectrical connections to water valvecoiland
connectorblock on refrigerator cabinet.
• Confirm Deepfreeze®sectionisoperatingatproper
temperature.
Icecubeshaveanodor.
• See“OdorRemoval” instructions in “Care and
Cleaning” section.
• Discard ice and clean ice bucket or trays more
frequently. Ice cubes are porous and absorb odors
easily.
Ice cubes stick together or ‘shrink’.
• Emptyice cube bucketor trays morefrequently. If
used infrequently, ice cubes may stick together or
shrink.
Ice forms in inlet tube to ice maker.
• Check water pressure. Low water pressure will
causevalvetoleak. Self-piercing valvescauselow
water pressure. Amana recommends using a
saddle valve. Contact 1-800-843-0304 or an
Amana dealer for availability. Do not use self-
piercing valve. Amana Refrigeration, Inc. is not
responsible for property damage due to
improper installation or water connection.