Amcrest NVR11H Series User manual

Amcrest Network Video Recorder
User’s Manual
V 1.5.0

i
Table of Contents
1Features and Specifications .....................................................................................................1
1.1 Overview............................................................................................................................1
1.2 Features.............................................................................................................................1
1.3 Specifications.....................................................................................................................2
1.3.1 NVR11H/11H-P Series................................................................................................2
1.3.2 41H-8P Series.............................................................................................................5
2Front Panel and Rear Panel.....................................................................................................7
2.1 Front Panel........................................................................................................................7
2.1.1 NVR11H/11H-P/41H-8P Series...................................................................................7
2.2 Rear Panel.........................................................................................................................7
2.2.1 NVR11H/11H-P/41H-8P Series...................................................................................7
2.3 Alarm Connection..............................................................................................................9
2.3.1 Alarm Port ...................................................................................................................9
2.3.2 Alarm input port...........................................................................................................9
2.3.3 Alarm input and output port.......................................................................................10
2.3.4 Alarm relay specifications .........................................................................................10
2.4 Bidirectional talk ..............................................................................................................10
2.4.1 Device-end to PC-end...............................................................................................10
2.4.2 PC-end to the device-end......................................................................................... 11
2.5 Mouse Operation.............................................................................................................11
3Device Installation...................................................................................................................13
3.1 Check Unpacked NVR.....................................................................................................13
3.2HDD Installation...............................................................................................................13
3.2.1 NVR11H/11H-P/41H-8P Series.................................................................................13
3.3 Sample Connection.........................................................................................................14
3.3.1 NVR11H/11H-P/41H-8P Series.................................................................................14
4Local Basic Operation.............................................................................................................15
4.1 Boot up and Shutdown....................................................................................................15
4.1.1 Boot up......................................................................................................................15
4.1.2 Shutdown...................................................................................................................15
4.2 Startup Wizard.................................................................................................................15
4.3 Navigation Bar.................................................................................................................19
4.3.1 Main Menu.................................................................................................................20
4.3.2 Multiview....................................................................................................................20
4.3.3 Tour............................................................................................................................20
4.3.4 PTZ............................................................................................................................20
4.3.5 Color..........................................................................................................................20
4.3.6 Search.......................................................................................................................20
4.3.7 Alarm Status..............................................................................................................20
4.3.8 Channel Info..............................................................................................................20
4.3.9 Remote Device..........................................................................................................21
4.3.10 Network .....................................................................................................................21
4.3.11 HDD Manager ...........................................................................................................21

ii
4.3.12 USB Manager............................................................................................................21
4.4 Remote Device................................................................................................................21
4.4.1 Remote Device Connection......................................................................................22
4.4.2 Shortcut Menu...........................................................................................................23
4.4.3 Camera......................................................................................................................23
4.4.4 Channel Name ..........................................................................................................25
4.4.5 Upgrade.....................................................................................................................26
4.4.6 UPNP.........................................................................................................................26
4.4.7 Built-in Switch Setup.................................................................................................27
4.5 Preview............................................................................................................................27
4.5.1 Preview......................................................................................................................28
4.5.2 Preview control interface...........................................................................................28
4.5.3 Right Click Menu.......................................................................................................30
4.5.4 Preview Display Effect Setup....................................................................................30
4.5.4.1 Video Settings...................................................................................................30
4.5.4.2 GUI....................................................................................................................32
4.5.5 Preview Tour Parameters..........................................................................................33
4.6 PTZ..................................................................................................................................34
4.6.1 PTZ Control...............................................................................................................34
4.6.1.1 PTZ Function Setup..........................................................................................36
4.6.1.2 Call PTZ Function.............................................................................................39
4.7 Record and Snapshot......................................................................................................40
4.7.1 Audio Video...............................................................................................................40
4.7.1.1 Encode..............................................................................................................40
4.7.1.2 Overlay..............................................................................................................41
4.7.1.3 Snapshot...........................................................................................................42
4.7.2 Schedule ...................................................................................................................44
4.7.2.1 Schedule Record ..............................................................................................44
4.7.2.2 Schedule Snapshot...........................................................................................47
4.7.3 Motion detect record/snapshot..................................................................................49
4.7.3.1 Motion detect record.........................................................................................49
4.7.3.2 Motion Detect Snapshot ...................................................................................51
4.7.4 Alarm Record/Snapshot............................................................................................52
4.7.4.1 Alarm Record....................................................................................................52
4.7.4.2 Alarm Snapshot ................................................................................................53
4.7.5 Manual Record/Snapshot..........................................................................................54
4.7.5.1 Manual Record..................................................................................................54
4.7.5.2 Manual Snapshot..............................................................................................55
4.7.6 Holiday Record/Snapshot .........................................................................................55
4.7.6.1 Holiday Record .................................................................................................55
4.7.6.2 Holiday Snapshot..............................................................................................57
4.7.7 Other Record/Snapshot ............................................................................................57
4.8 Playback and Search ......................................................................................................57
4.8.1 Real-time Playback...................................................................................................57
4.8.2 Search Interface........................................................................................................57
4.8.2.1 Smart Search....................................................................................................61

iii
4.8.2.2 Accurate playback by time................................................................................62
4.8.2.3 Mark Playback ..................................................................................................63
4.8.3 Picture Playback........................................................................................................65
4.9 Backup.............................................................................................................................65
4.9.1 File Backup................................................................................................................65
4.9.2 Import/Export.............................................................................................................66
4.9.3 Backup Log ...............................................................................................................67
4.9.4 USB Device Auto Pop-up..........................................................................................68
4.10 Alarm ...............................................................................................................................69
4.10.1 Detect Alarm..............................................................................................................69
4.10.1.1 Motion Detect....................................................................................................69
4.10.1.2 Tampering.........................................................................................................73
4.10.1.3 Video Loss ........................................................................................................73
4.10.2 Alarm Output.............................................................................................................74
4.10.3 Alarm Setup...............................................................................................................75
4.10.4 Abnormality ...............................................................................................................80
4.11 Network............................................................................................................................82
4.11.1 Basic Setup...............................................................................................................82
4.11.1.1 Connection........................................................................................................83
4.11.1.2 WIFI...................................................................................................................84
4.11.1.3 PPPoE...............................................................................................................85
4.11.1.4 DDNS Setup .....................................................................................................86
4.11.1.5 UPnP.................................................................................................................88
4.11.1.6 IP Filter..............................................................................................................89
4.11.1.7 Email.................................................................................................................91
4.11.1.8 FTP ...................................................................................................................92
4.11.1.9 SNMP................................................................................................................94
4.11.1.10 Multicast ...........................................................................................................94
4.11.1.11 Alarm Center.....................................................................................................96
4.11.1.12 Register............................................................................................................96
4.11.1.13 Switch...............................................................................................................97
4.11.1.14 P2P...................................................................................................................98
4.11.2 Network Test..............................................................................................................99
4.11.2.1 Network Test .....................................................................................................99
4.11.2.2 Network Load..................................................................................................100
4.12 HDD Setup ....................................................................................................................100
4.12.1 Format.....................................................................................................................100
4.12.2 HDD Information......................................................................................................101
4.12.3 Channel...................................................................................................................103
4.13 Basic Setups..................................................................................................................105
4.13.1 Device Setup...........................................................................................................105
4.13.2 Data and Time.........................................................................................................106
4.13.3 Holiday.....................................................................................................................107
4.14 Device Maintenance and Manager ...............................................................................108
4.14.1 System Info .............................................................................................................108
4.14.1.1 Version............................................................................................................108

iv
4.14.1.2 BPS.................................................................................................................109
4.14.1.3 Online User.....................................................................................................110
4.14.1.4 Remote Device Information............................................................................110
4.14.1.5 Device Status...................................................................................................111
4.14.1.6 Firmware......................................................................................................... 112
4.14.2 Log...........................................................................................................................113
4.14.3 Account.................................................................................................................... 114
4.14.3.1 Add/Modify Group...........................................................................................115
4.14.3.2 Add/Modify User .............................................................................................116
4.14.4 Upgrade...................................................................................................................117
4.14.5 Default.....................................................................................................................118
4.14.6 Auto Maintain ..........................................................................................................118
4.14.7 Logout /Shutdown/Restart.......................................................................................119
5Web Operation......................................................................................................................120
5.1 General Introduction......................................................................................................120
5.1.1 Preparation..............................................................................................................120
5.1.2 Log in.......................................................................................................................121
5.2 Local Access..................................................................................................................123
5.3 Remote Access..............................................................................................................123
5.3.1 UPnP.......................................................................................................................123
5.3.2 Port Forwarding.......................................................................................................123
5.3.3 Accessing via a PC.................................................................................................124
5.3.4 Accessing via a Mobile Device ...............................................................................124
5.4 LAN Mode......................................................................................................................127
5.5 Real-time Monitor..........................................................................................................128
5.6 PTZ................................................................................................................................129
5.7 Image/Alarm-out............................................................................................................131
5.7.1 Image.......................................................................................................................131
5.7.2 Alarm output............................................................................................................131
5.8 WAN Login.....................................................................................................................131
5.9 Setup .............................................................................................................................133
5.9.1 Camera....................................................................................................................133
5.9.1.1 Remote Device ...............................................................................................133
5.9.1.2 Image..............................................................................................................135
5.9.1.3 Encode............................................................................................................137
5.9.1.3.1 Encode..........................................................................................................137
5.9.1.3.2 Snapshot.......................................................................................................138
5.9.1.3.3 Video Overlay................................................................................................139
5.9.1.3.4 Path...............................................................................................................139
5.9.1.4 Channel Name................................................................................................140
5.9.1.5 IPC Upgrade...................................................................................................140
5.9.2 Network ...................................................................................................................141
5.9.2.1 TCP/IP.............................................................................................................141
5.9.2.2 P2P .................................................................................................................142
5.9.2.3 Connection......................................................................................................142
5.9.2.4 PPPoE.............................................................................................................143

v
5.9.2.5 DDNS..............................................................................................................143
5.9.2.6 IP filter.............................................................................................................145
5.9.2.7 Email...............................................................................................................145
5.9.2.8 UPnP...............................................................................................................147
5.9.2.9 SNMP..............................................................................................................148
5.9.2.10 Multicast..........................................................................................................149
5.9.2.11 Auto Register..................................................................................................149
5.9.2.12 Alarm Center...................................................................................................150
5.9.2.13 HTTPS ............................................................................................................150
5.9.2.13.1 Create Server Certificate ............................................................................151
5.9.2.13.2 Download root certificate ............................................................................151
5.9.2.13.3 View and set HTTPS port ...........................................................................154
5.9.2.13.4 Login............................................................................................................155
5.9.3 Event .......................................................................................................................155
5.9.3.1 Video detect....................................................................................................155
5.9.3.1.1 Motion Detect................................................................................................155
5.9.3.1.2 Video Loss ....................................................................................................159
5.9.3.1.3 Tampering .....................................................................................................160
5.9.3.2 Alarm...............................................................................................................160
5.9.3.2.1 Local Alarm ...................................................................................................161
5.9.3.2.2 Net Alarm ......................................................................................................163
5.9.3.2.3 IPC external alarm........................................................................................163
5.9.3.2.4 IPC OfflineAlarm ..........................................................................................164
5.9.3.3 Abnormality.....................................................................................................164
5.9.4 Storage....................................................................................................................166
5.9.4.1 Schedule.........................................................................................................166
5.9.4.2 Storage Media.................................................................................................168
5.9.4.2.1 Local Storage................................................................................................168
5.9.4.2.2 HDD ..............................................................................................................168
5.9.4.3 Record Control................................................................................................169
5.9.4.4 Storage............................................................................................................170
5.9.4.4.1 Main Stream..................................................................................................170
5.9.4.4.2 Sub Stream...................................................................................................170
5.9.4.4.3 Snapshot.......................................................................................................170
5.9.5 Setting .....................................................................................................................170
5.9.5.1 General ...........................................................................................................171
5.9.5.1.1 General .........................................................................................................171
5.9.5.1.2 Date and time................................................................................................171
5.9.5.1.3 Holiday Setup................................................................................................172
5.9.5.2 Account...........................................................................................................173
5.9.5.2.1 User name.....................................................................................................173
5.9.5.2.2 Group............................................................................................................175
5.9.5.3 Display ............................................................................................................176
5.9.5.3.1 Display ..........................................................................................................177
5.9.5.3.2 Tour...............................................................................................................177
5.9.5.4 Alarm Out........................................................................................................178

vi
5.9.5.5 Default.............................................................................................................179
5.9.5.6 Import/Export ..................................................................................................179
5.9.5.7 Auto maintain..................................................................................................180
5.9.5.8 Upgrade ..........................................................................................................180
5.10 Information.....................................................................................................................180
5.10.1 Version.....................................................................................................................180
5.10.2 Log...........................................................................................................................181
5.10.3 Online User .............................................................................................................182
5.11 Playback........................................................................................................................182
5.12 Alarm .............................................................................................................................186
5.13 Logout............................................................................................................................187
5.14 Un-install Web Control...................................................................................................188
6Glossary................................................................................................................................189
7Appendix A HDD Capacity Calculation.................................................................................190
8Appendix B Compatible Network Camera............................................................................191
9Appendix C Compatible Backup Device List........................................................................195
10 Appendix D Compatible WIFI Device List.........................................................................203
11 Appendix E Compatible CD/DVD......................................................................................204
12 Appendix F Compatible Display List.................................................................................205
13 Appendix G Toxic or Hazardous Materials or Elements...................................................206

vii
Welcome
Thank you for purchasing our Amcrest network video recorder!
This user’s manual is designed to be a reference tool for your system.
Please open the accessory bag to check the items one by one in accordance with the included
packing list. Contact your local retailerASAP if something is missing or damaged.

viii
Important Safeguards and Warnings
1. Electrical safety
Installation and operation should conform to your local electrical safety codes.
The product must be grounded to reduce the risk of electric shock.
We assume no liability or responsibility for any fires or electric shock caused by improper handling
or installation.
2. Transportation security
Heavy stress, violent vibrations, and moisture are not allowed during transportation, storage, or
installation.
3. Installation
Keep upright. Handle with care.
Do not apply power to the NVR before completing the installation.
Do not place objects on the NVR.
4. Qualified engineers needed
All examinations and repair work should be done by qualified service engineers.
We are not liable for any problems caused by unauthorized modifications or attempted repair.
5. Environment
The NVR should be installed in a cool, dry place away from direct sunlight, flammable materials,
explosive substances, etc.
This series product should be transported, stored, and used in the specified environments.
The environment needs to comply with the following conditions:
The function of the ITE with concerns to IEC 60950-1 is considered not likely to require a
connection to an Ethernet network with an outside power source, including campus
environment.
The installation instructions clearly state that the ITE is to be connected only to PoE networks
without routing to outside power sources.
6. Accessories
Be sure to use only the accessories recommended by manufacturer.
Before installing, please open the package and check that all the components are included.
Contact your local retailerASAP if something is broken or missing in your package.
7. Lithium battery
Improper battery use may result in fire, explosion, or personal injury!
When replacing the battery, please make sure you are using the same model!
CAUTION:
RISK OF EXPLOSION IF THE BATTERY IS REPLACED WITH AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

ix
Before operating, please read the following instructions carefully.
Installation environment
Keep away from extremely hot places and sources of heat;
Avoid direct sunlight;
Keep away from extremely humid places;
Avoid violent vibrations;
Do not put other devices on the top of the NVR;
Install in a well ventilated place; do not block the vents.
Please refer to the packing list in the box to ensure all accessories are
present.