Amcrest IP2M-841 User manual

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Amcrest IP2M-841/IPM-721
2MP/1MP ProHD WiFi PTZ Camera
User Manual
Version 1.1.7
Revised October 26th, 2015

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Welcome........................................................................................................................................................................5
Important Security Warning ..........................................................................................................................................5
Important Safeguards and Warnings.............................................................................................................................6
1 Features and Specifications ........................................................................................................................................7
1.1 Overview..............................................................................................................................................................7
1.2 Features ...............................................................................................................................................................7
2 Device Overview .........................................................................................................................................................8
3 Connection & Installation .........................................................................................................................................10
3.1 Connection Guide ..............................................................................................................................................10
3.2 Installation Guide...............................................................................................................................................10
4 Camera Access Setup................................................................................................................................................11
4.1 Default Username and Password ......................................................................................................................11
4.2 How to Setup the Camera..................................................................................................................................12
4.2.1 Setting up Your Camera for the First Time .................................................................................................12
4.2.2 Accessing Your Camera Using Multiple Mobile Devices .............................................................................12
4.2.3 For Configuring Advanced Settings On Your Camera .................................................................................12
4.2.4 For Cloud Storage and Playback .................................................................................................................12
4.2.5 For Quick Web Access To Your Cameras ....................................................................................................12
4.3 Amcrest View App Setup ...................................................................................................................................13
4.4 Desktop Access Setup ........................................................................................................................................18
4.6 P2P Setup...........................................................................................................................................................19
4.7 Amcrest Cloud Setup .........................................................................................................................................20
4.8 Web Access Setup (AmcrestView.com) .............................................................................................................20
4.9 Remote Web Access Setup ................................................................................................................................21
4.9.1 UPnP/DDNS Remote Web Access Setup.....................................................................................................21
4.9.2 Port Forwarding Remote Web Access Setup ..............................................................................................22
4.10 NVR Access ......................................................................................................................................................23

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5 Operation and Interface ...........................................................................................................................................24
5.1 Live.....................................................................................................................................................................24
5.2 PTZ .....................................................................................................................................................................26
5.3 Playback .............................................................................................................................................................27
5.4 Setup..................................................................................................................................................................29
5.4.1 Camera........................................................................................................................................................30
5.4.1.1 Configuration .......................................................................................................................................30
5.4.1.2 Video....................................................................................................................................................33
5.4.1.3 Audio....................................................................................................................................................36
5.4.2 Network ......................................................................................................................................................37
5.4.2.1 TCP/IP ..................................................................................................................................................37
5.4.2.2 Connection...........................................................................................................................................39
5.4.2.3 PPPoE ...................................................................................................................................................40
5.4.2.4 DDNS....................................................................................................................................................41
5.4.2.5 IP Filter.................................................................................................................................................42
5.4.2.6 SMTP (Email)........................................................................................................................................43
5.4.2.7 UPnP ....................................................................................................................................................44
5.4.2.8 SNMP ...................................................................................................................................................45
5.4.2.9 Bonjour ................................................................................................................................................45
5.4.2.10 Multicast ............................................................................................................................................46
5.4.2.11 WiFi ....................................................................................................................................................46
5.4.2.12 802.1x ................................................................................................................................................47
5.4.2.13 QoS.....................................................................................................................................................48
5.4.3 Event ...........................................................................................................................................................49
5.4.3.1 Video Detection ...................................................................................................................................49
5.4.3.2 Audio Detection ...................................................................................................................................52
5.4.3.3 Alarm ...................................................................................................................................................53

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5.4.3.4 Abnormality .........................................................................................................................................55
5.4.4 Storage........................................................................................................................................................58
5.4.4.1 Schedule ..............................................................................................................................................58
5.4.4.2 Destination ..........................................................................................................................................61
5.4.4.3 Record Control .....................................................................................................................................63
5.4.5 System ........................................................................................................................................................64
5.4.5.1 General ................................................................................................................................................64
5.4.5.2 Manage Users ......................................................................................................................................66
5.4.5.3 Restore Factory Settings ......................................................................................................................67
5.4.5.4 Import/Export ......................................................................................................................................67
5.4.5.5 Auto Maintain ......................................................................................................................................68
5.4.5.6 Upgrade ...............................................................................................................................................68
5.4.6 Information.................................................................................................................................................69
5.4.6.1 Version.................................................................................................................................................69
5.4.6.2 Log .......................................................................................................................................................69
5.4.6.3 Online Users.........................................................................................................................................70
5.5 Alarm .................................................................................................................................................................70
5.6 Logout ................................................................................................................................................................70
6. FAQs/Troubleshooting.............................................................................................................................................71
Glossary of Terms ........................................................................................................................................................75
Appendix A: Toxic or Hazardous Materials or Elements..............................................................................................77

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Welcome
Thank you for purchasing our Amcrest PT Network Camera!
This user manual is designed to be a reference tool for the installation and operation of your PT camera.
Here you can find information about the camera’s features and functions, as well as information to aid in
troubleshooting.
Many of the setup and installation sections below have corresponding videos on YouTube
To access the setup videos, please go to http://amcrest.com/videos
For access to the quick start guide and other support information, go to http://amcrest.com/support
To contact Amcrest support, please do one of the following:
Visit http://amcrest.com/contacts and use the email form
Call Amcrest Support using one of the following numbers
Toll Free: [phone]
International Callers (Outside of US): [phone]
USA: [phone]
Canada: 437-888-0177
UK: 203-769-2757
Email Amcrest Customer Support supp[email protected]
Important Security Warning
In order to keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the
steps below:
Always make sure that your camera has the latest firmware as listed on
www.amcrest.com/firmware
Never use the default password for your camera. Always ensure that your
password is at least 8-10 characters long and contains a combination of lowercase
characters, uppercase characters as well as numbers.

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Important Safeguards and Warnings
1．Electrical Safety
All installation and operation should conform to your local electrical safety codes.
The product must be grounded to reduce the risk of electric shock.
We assume no liability or responsibility for any fires or electrical shock caused by improper handling or installation.
2．Transportation Security
Heavy stress, violent vibrations, and excess moisture should not occur during transportation, storage, and
installation of the device.
3．Installation
Handle the device with care. Keep the device right side up.
Do not apply power to the camera before completing installation.
Do not place objects on top of the camera.
4．Repair Professionals
All the examination and repair work should be done by qualified service engineers.
We are not liable for any problems caused by unauthorized modifications or user-attempted repair.
5．Environment
The camera should be kept in a cool, dry place away from direct sunlight, flammable materials, explosive
substances, etc.
This product should be transported, stored, and used only in the specified environments as stated above.
Do not aim the camera at a strong light source, as it may cause overexposure of the picture, and may affect the
longevity of the camera’s sensors.
Ensure that the camera is in a well ventilated area to prevent overheating.
6. Operation and Maintenance
Do not touch the camera sensor or lens directly.
To clean dust or dirt off of the lens, use an air blower or a microfiber cloth.
7. Accessories
Be sure to use only the accessories recommended by manufacturer.
Before installation, please open the package and check to ensure that all of the components are present.
Contact the retailer that you purchased from, or Amcrest directly if anything is broken or missing in the package.

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1 Features and Specifications
1.1 Overview
The Amcrest PT Network Camera is an excellent digital surveillance product that can be useful to a wide variety of
users. The camera connects to any router, and uses an internet connection to allow the user to access all of its
functionality from many internet connected devices. It’s easy to use and can be set up in a relatively small amount
of time. It has various functions such as recording, playback, and monitoring functionality and it synchronizes audio
and video by default.
This PT Network Camera adopts a high-quality design in order to achieve high levels of reliability and security. It
can be configured to work locally, as well as on a network. The PT Network Camera also has a built-in WiFi adapter
that allows for the camera to be used on a wireless network, without needing a physical connection to a router or
PC.
1.2 Features
The Amcrest PT Network Camera has the following features:
Network Access
The PT Network Camera connects to a wide variety of routers in order to connect to the internet, both
through a wired connection and wirelessly. Once setup, the camera can be accessed remotely from a wide
variety of internet connected devices, including PCs, iPhones, iPads, Android tablets, and Android phones.
Cloud Storage Functionality
The PT Network Camera is able to record video and audio streams to the Amcrest Cloud service in order
to enable long-term storage for recordings. Amcrest Cloud also allows the user to easily find and
download recorded video for playback from any internet connected PC or Mac computer.
Advanced Playback Function
This device supports real-time recording and can support search, fast forwarded playback, recorded
searches, and downloading of videos and screenshots. The PT Network Camera can also playback in slow
motion, backwards, and frame by frame as needed. When recording, the PT Network Camera shows a
date/time overlay to ensure accurate viewing of events when they occurred. Lastly, the PT Network
Camera can support video enlargement of certain zones within a stream.
Advanced Network Protocol Support
The PT Network Camera is UPnP compatible, and also includes functionality for use with PPPoE, DDNS,
and other protocols in order to allow remote and local connection with a large variety of network
hardware.
Note: There may be slight differences in functionality due to the existence of different product series.

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2 Device Overview
The diagram below shows the camera’s profile and rear panel.

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Please refer to the following chart for information about the camera and its ports.
Please refer to the chart below for information about the camera’s indicator light:
Indicator Light Status
Device Status
Red Light is blinking quickly.
The device is activating.
Green Light is blinking.
The device is ready to connect or is connecting to the network.
Red light is solid and steady.
The device failed to connect to the network.
Green Light is solid and steady.
The device is connected to the network and is functioning normally.
Red Light is blinking slowly.
The device is upgrading itself.
The images below show the dimensions for the camera. The measurements are in millimeters (mm):
Number
Name
1
Power port
2
Audio Input/Output ports
3
SD Card slot
4
Alarm Input/Output ports
5
Reset/WPS button/Indicator Light (For reset, long press for 10 seconds; for
WPS, one quick press)
6
Network port

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3 Connection & Installation
This section provides information about the connection and installation of the Amcrest PT Network Camera.
3.1 Connection Guide
The camera initially should be connected via the following method:
In addition to connecting the camera to a computer, the camera should also be connected to a power source, by
connecting the included power cable to both a power outlet, and the camera.
3.2 Installation Guide
The camera has a standard camera tripod screw hole (1/4-20 UNC thread) for use in mounting the camera onto a
stable surface.
Note:Prior to installation ensure that the installation environment can support at least 3 times the weight of the
camera.