Amcrest IP8M-2496EW User manual

IP8M-2496EB/ IP8M-2496EW
8MP UltraHD Outdoor POE Bullet Camera
User Manual
Version 1.0.4
Revised April 18th, 2019

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Contents
Welcome ...............................................................................................................................................................3
Important Security Warning..................................................................................................................................3
Important Safeguards and Warnings ....................................................................................................................3
1 Features and Specifications................................................................................................................................4
1.1 Overview .....................................................................................................................................................4
1.2 Features.......................................................................................................................................................5
2 Device Overview.................................................................................................................................................5
3 Connection & Installation...................................................................................................................................6
3.1 Installation Guide ........................................................................................................................................6
4 Camera Access Setup .........................................................................................................................................8
4.1 Default Username and Password ................................................................................................................8
4.2 How to Setup the Camera ...........................................................................................................................8
4.3 App Setup ....................................................................................................................................................9
4.4 Desktop Access Setup................................................................................................................................14
4.5 Amcrest Cloud Desktop Setup...................................................................................................................15
4.6 Web Access Setup (AmcrestView.com).....................................................................................................16
5 Operation and Interface...................................................................................................................................16
5.1. Live ...........................................................................................................................................................18
5.2 Playback.....................................................................................................................................................19
5.3. Cloud Storage .......................................................................................................................................20
5.4 Setup .........................................................................................................................................................21
5.4.1. Camera ..............................................................................................................................................22
5.4.2 Network..............................................................................................................................................32
5.4.4 Storage ...............................................................................................................................................47
5.4.6 Information ........................................................................................................................................58
5.5 Alarm .........................................................................................................................................................59
6. FAQs/Troubleshooting ....................................................................................................................................60
Glossary of Terms................................................................................................................................................62
FCC Statement.....................................................................................................................................................63
IC Warning Statement .........................................................................................................................................64
Appendix A: Toxic or Hazardous Materials or Elements .....................................................................................64

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Welcome
Thank you for purchasing an Amcrest Camera!
This user manual is designed to be a reference tool for the installation and operation of your camera.
Here you can find information about the camera’s features and functions, as well as information to
aid in troubleshooting.
Many of the setup and installation sections below have corresponding videos on
YouTube.
To access the setup videos, please go to http://amcrest.com/videos
For access to the quick start guide and other support information, go to
http://amcrest.com/support To contact Amcrest support, please do one of the
following:
Visit http://amcrest.com/contacts and use the email form
Call Amcrest Support using one of the
following numbers: Toll Free: (888)
212-7538
International Callers (Outside of US): [phone]
USA: [phone]
Canada: 437-888-0177
UK: 203-769-2757
Email Amcrest Customer Support su[email protected]
Important Security Warning
To keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow
the steps below:
•Always make sure that your camera has the latest firmware as listed
on www.amcrest.com/firmware
•Never use the default password for your camera. Always ensure that
your password is at least 8-10 characters long and contains a
combination of lowercase characters, uppercase characters as well as
numbers.
•
Important Safeguards and Warnings
1．Electrical Safety
All installation and operation should conform to your local electrical safety codes.
The product must be grounded to reduce the risk of electric shock.

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We assume no liability or responsibility for any fires or electrical shock caused by improper handling
or installation.
2．Transportation Security
Heavy stress, violent vibrations, and excess moisture should not occur during transportation, storage,
and installation of the device.
3．Installation
Handle the device with care. Keep the device right side up.
Do not apply power to the camera before
completing installation. Do not place objects
on top of the camera.
4．Repair Professionals
All the examination and repair work should be done by qualified service engineers.
We are not liable for any problems caused by unauthorized modifications or user-attempted repair.
5．Environment
The camera should be kept in a cool, dry place away from direct sunlight, flammable materials,
explosive substances, etc. This product should be transported, stored, and used only in the
specified environments as stated above. Do not aim the camera at a strong light source, as it may
cause overexposure of the picture, and may affect the longevity of the camera’s sensors.
Ensure that the camera is in a well-ventilated area to prevent overheating.
6. Operation and Maintenance
Do not touch the camera sensor or lens directly.
To clean dust or dirt off the lens, use an air blower or a microfiber cloth.
7. Accessories
Be sure to use only the accessories recommended by manufacturer.
Before installation, please open the package and check to ensure that all the components are
present.
Contact the retailer that you purchased from, or Amcrest directly if anything is broken or missing in the package.
1 Features and Specifications
1.1 Overview
Amcrest POE Bullet Cameras are an excellent digital surveillance product that can be useful to a wide
variety of users. The camera connects to any router and uses an internet connection to allow the
user to access all of its functionality from many internet connected devices. It’s easy to use and can
be set up in a relatively small amount of time. It has various functions such as recording, playback,
and monitoring functionality.
These POE cameras adopt a high-quality design in order to achieve high levels of reliability and
security. It can be configured to work locally, as well as on a network.

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1.2 Features
Amcrest POE Bullet Cameras has the following features:
•Network Access
Our POE cameras connect to a wide variety of routers in order to connect to the internet. Once
setup, the camera can be accessed remotely from a wide variety of internet connected devices,
including PCs, iPhones, iPads, Android tablets, and Android phones.
•Cloud Storage Functionality
Our POE cameras can record video streams to the Amcrest Cloud service in order to enable longterm
storage for recordings. Amcrest Cloud also allows the user to easily find and download recorded
video for playback from any internet connected PC or Mac computer.
•Advanced Playback Function
This device supports real-time recording and can support search, fast forwarded playback, recorded
searches, and downloading of videos and screenshots. Amcrest POE Bullet Cameras can also
playback in slow motion, backwards, and frame by frame as needed. When recording, Amcrest POE
Bullet Cameras shows a date/time overlay to ensure accurate viewing of events when they occurred.
Lastly, Amcrest POE Bullet Cameras can support video enlargement of certain zones within a stream.
•Advanced Network Protocol Support
Amcrest POE Bullet Cameras are UPnP compatible, and includes functionality for use with PPPoE,
DDNS, and other protocols in order to allow remote and local connection with a large variety of
network hardware.
Note: There may be slight differences in functionality due to the existence of different product
series.
2 Device Overview
Please refer to the following chart for information about the camera and its ports.

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3 Connection & Installation
This section provides information about the connection and installation of Amcrest POE Bullet
Cameras.
3.1 Installation Guide
Follow the steps and use the diagram in this section to install the POE cameras.
Note:Prior to installation ensure that the installation environment can support at least 3 times the
weight of the camera.

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1. Stick the installation sticker on the designated surface where the device will be installed (wall or
ceiling).
2. Drill 3 holes through the holes on the installation sticker.
3. Open the accessories bag and take out the expansion bolt and insert it into the holes.
4. Open accessories bag and take out the screws. Tighten the 3 screws to fix the device on the
installation surface (wall or ceiling).
5. Loosen the sunshade screw to move it around to the desired position, then tighten the screw to lock
it into place.
6. Plug in the camera to power it, using either an Ethernet or power cable.
7. Using a Philip’s head screwdriver, (not included) loosen the adjusting screw near the base of the
camera. This allows the camera to be rotated, as well as pivoted within the ball joint.
8. Adjust the device to the desired position.
9. Using a Philip’s head screwdriver, (not included) tighten the adjusting screw near the base of the
camera to lock the camera in position.
Note: The process for mounting the eyeball camera is similar, but some of the steps may vary
3.2 MicroSD Card Installation Guide
To Install a microSD card into your camera, please refer to the step by step guide below:
Note: You will need a basic Phillips head screwdriver to complete the installation.
1. Locate and remove the protective plate located on the bottom portion of the camera. This plate can
be found right above the serial number sticker of the unit.
2. Remove the protective plate with a Phillips head screwdriver and locate the microSD card slot for the
camera. It is located right above the factory reset switch.
3. Insert the microSD card into the slot, gold pins down and press into place to lock the micro SD card in
the slot.

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4. Once the microSD card is properly inserted, close the protective plate securely to complete the
installation.
4 Camera Access Setup
This section of the guide will provide the user with information on how to setup access to the camera
through any of the following methods.
4.1 Default Username and Password
To login to the system for the first time, use one of the following default username/password
combinations. Once you have successfully logged in, it is highly recommended to change the
password for security reasons.
Username: admin
Password: admin
Note: Logging in for the first time will prompt the user to change the password to the admin account.
4.2 How to Setup the Camera
To make your experience with your Amcrest camera easy and simple, we've provided multiple ways
to set up, view, and operate your camera depending on your needs. Please follow the instructions on
this page to set up your camera in the way that works best for you.
4.2.1 Setting up Your Camera for the First Time
If you are setting up your camera for the first time, or you are setting up your camera for mobile
viewing, please follow the instructions as outlined on section 4.3. Using the Amcrest Cloud app or
Amcrest View app on your smartphone or tablet, you can view your camera live from anywhere, and
access features such as taking snapshots, creating recordings, and more.

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4.2.1 For Configuring Advanced Settings on Your Camera
If you would like to configure your camera to enable advanced features such as motion direction, e-
mail alerts, FTP, image adjustments, scheduling and more, please follow the instructions as outlined
on section 4.4 (Desktop Access).
4.2.3 For Cloud Storage and Playback
Amcrest Cloud is our optional cloud storage and playback service which allows you to access recorded
footage from any device. Amcrest Cloud offers both motion detection and continuous storage plans to
fit your needs. For more information on the Amcrest Cloud, please visit: https://amcrest.com/cloud/
4.2.4 For Quick Web Access to Your Cameras
AmcrestView.com is a web portal that allows you to view your cameras and recordings quickly and
easily from anywhere in the world using a web browser. Use AmcrestView.com if you need to simply
check-in at a moment's notice. If you would like to use AmcrestView.com, please follow the
instructions outlined on section 4.6 (Web Access).
4.3 App Setup
Amcrest cameras can be used on your mobile device using the following apps:
•Amcrest Cloud
•Amcrest View Pro
Both apps are free and available in the App Store and Google Play store. Please note, each app
requires an iOS 6.0 or later version. Android will require a 3.0 or later version OS to run these apps.
For purposes of this guide, we will use iOS, though both apps. The App Interface may differ slightly
from the screenshots below as updates are released. Below, you'll find instructions on how to set up
your camera up on the Amcrest cloud app as well as the Amcrest View Pro app.
4.3.1. Amcrest Cloud App Setup
Amcrest Cloud allows you to access your device from anywhere in the world. Please note, you will
need an Amcrest Cloud account to proceed with Amcrest Cloud app setup. You can register for a
cloud account in the Amcrest Cloud app or from the Amcrest Cloud website at amcrestcloud.com
•Please make sure your camera is plugged into a power source and your Ethernet cable is
connected from the camera to your router.
•Make sure your camera and mobile device are on the same network during setup.
•To ensure the camera connects to the cloud, a reboot of your camera is recommended.
To add your camera onto the Amcrest Cloud app, follow these steps:
1. Download and open the Amcrest Cloud app from the App Store or Play Store.
Note: Connect your mobile device to the same network that your camera is on.

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2. Register for an Amcrest Cloud account. To register click on Sign Up and fill out the form to
complete registration.
3. Tap on Add Camera
4. Give your camera a name (Ex. Garage, Living Room,
Kitchen, etc.) and tap Next to continue.
5. Scan the QR code on the
back/side/bottom of the camera or manually enter the
camera’s serial number into the Enter camera S/N
(serial number) field. Press Next to continue.
6. If you are adding a new camera that does not have a
set password the app will automatically detect that a
new camera is being added. Tap OK to proceed.