America Hears ESSENTIAL User manual

Helping People Hear Better
ESSENTIAL PRO ELITE ELITE + SELECT PRO

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Welcome To America Hears®
We’re happy to help you on your journey to better hearing!
Please take a couple of minutes to get familiar with your new hearing aids.
Get Started
Visit americahears.com/support-videos and discover our videos made just for you.
You can also find a digital version of this manual at americahears.com
If you need any help, give us a call at 800.492.4515
or talk to us via live chat at americahears.com.
America Hears uses powered by Lucid technology.
Learn more about Lucid Technology® at www.americahears.com
WARNING: People younger than 18 should go to a doctor before using this.
People younger than 18 years old need specialized care, and using this without a medical
evaluation may worsen impairment or disability. A hearing aid user who is younger than 18 should
have a recent medical evaluation from a doctor, preferably an ear-nose-throat doctor (an ENT).
Before using this, a doctor should determine that the use of a hearing aid is appropriate.
WARNING to Hearing Aid Dispensers:
You should advise a prospective hearing aid user to consult promptly with a doctor, preferably an ear
specialist such as an ENT, before dispensing a hearing aid if you determine through inquiry, actual
observation, or review of any other available information concerning the prospective user, that the
prospective user has any of the following conditions:
• Visible deformity of the ear, either congenital or traumatic
• Fluid, pus, or blood coming out of your ear in the past 6 months
• Painful or discomfort in the ear
•
History of excessive ear wax, or suspicion that something is in the ear canal
• Dizziness, either recent or long-standing
• Sudden, quickly worsening, or fluctuation hearing loss within the previous 6 months
• Hearing loss or ringing (tinnitus) only in one ear or a noticeable difference in hearing between ears
• Audiometric air-bone gap equal to or greater than 15 dB at 500 Hz, 1000 Hz, and 2000Hz

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Special care should be exercised in selecting and fitting a hearing aid whose maximum sound pressure level
exceeds 132 decibels as there may be risk of impairing the remaining hearing of the hearing aid user. (This provision
is required only for those hearing aids with a maximum sound pressure capability greater than 132 decibels (dB)).
Caution: This is not hearing protection.
You should remove this device if you experience overly loud sounds, whether short or long-lasting. If you’re in a
loud place, you should use the right kind of hearing protection instead of wearing this device. In general, if you
would use ear plugs in a loud place, you should remove this device and use ear plugs.
Caution: The sound output should not be uncomfortable or painful.
You should turn down the volume or remove the device if the sound output is uncomfortably loud or painful. If you
consistently need to turn the volume down, you may need to further adjust your device.
Caution: You might need medical help if a piece gets stuck in your ear.
If any part of your hearing aid, like the ear tip, gets stuck in your ear, and you can’t easily remove it with your fingers,
get medical help as soon as you can. You should not try to use tweezers or cotton swabs because they can push the
part farther into your ear, injuring your eardrum or ear canal, possibly seriously.
Note: What you might expect when you start using a hearing aid
A hearing aid can benefit many people with hearing loss. However, you should know it will not restore normal
hearing, and you may still have some difficulty hearing over noise. Further, a hearing aid will not prevent or improve
a medical condition that causes hearing loss.
People who start using hearing aids sometimes need a few weeks to get used to them. Similarly, many people find
that training or counseling can help them get more out of their devices.
If you have hearing loss in both ears, you might get more out of using hearing aids in both, especially in situations
that make you tired from listening–for example, noisy environments.
Note: Tell FDA about injuries, malfunctions, or other adverse events
To report a problem involving your hearing aid, you should submit information to FDA as soon as possible aer the
problem. FDA calls them “adverse events,” and they might include: skin irritation in your ear, injury from the device
(like cuts or scratches, or burns from an overheated battery), pieces of the device getting stuck in your ear, suddenly
worsening hearing loss from using the device, etc.
Instructions for reporting are available at https://www.fda.gov/Safety/MedWatch or call 1-800-FDA-1088.
You can also download a form to mail to FDA.
Note: Hearing loss in people younger than 18
• People younger than 18 should see a doctor first, preferably an ear-nose-throat doctor (an ENT), because they may
have different needs than adults
• The doctor will identify and treat medical conditions as appropriate
• The doctor may refer the person to an audiologist for a separate test, a hearing aid evaluation
• The hearing aid evaluation will help the audiologist select and fit the appropriate hearing aid

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What’s In The Box
(s)
Receiver tube(s)
non-rechargeable
A person who is younger than 18 years old with hearing loss should have a medical evaluation by a doctor, preferably
an ENT, before buying a hearing aid. That purpose of a medical evaluation is to identify and treat medical conditions
that may affect hearing but that a hearing aid won’t treat on its own.
Following the medical evaluation and if appropriate, the doctor will provide a written statement that the hearing loss
has been medically evaluated and the person is a candidate for a hearing aid. The doctor may refer the person to an
audiologist for a hearing aid evaluation, which is different from a medical evaluation and is intended to identify the
appropriate hearing aid.
The audiologist will conduct a hearing aid evaluation to assess the person’s ability to hear with and without a hearing
aid. This will enable the audiologist to select and fit a hearing aid for the person’s individual needs. An audiologist
can also provide evaluation and rehabilitation since, for people younger than 18, hearing loss may cause problems in
language development and educational and social growth. An audiologist is qualified by training and experience to
assist in the evaluation and rehabilitation of hearing loss in people younger than 18.

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Getting To Know Your Device
THE NON-RECHARGEABLE MODEL
Receiver Tube
Ear Tips
Speaker
Microphone
Rocker Switch
Concha Lock
Battery Door
Serial Number
Battery Replacement
Your hearing aids are powered by a size 312 battery. These batteries last for a total of 85 hours. Anytime the battery
is low, every 15–20min you will be prompted by the hearing aids to change the battery.
1
Use your fingernail to open
the battery door.
3
Close the battery door until it clicks
into place.
Place the battery inside the
door with the dome facing
down (flat side up).
2
NOTE: Do not force battery door close.
Battery door should click into place.

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Getting To Know Your Device
Micro-USB Port
THE RECHARGEABLE MODEL
Magnetic Clasp
Receiver Tube
Ear Tips
Speaker
Rocker Switch
Concha Lock
Microphone
Battery Door
Serial Number
LED Indicator Light
Finding Your Fit
If you are experiencing whistling (feedback) try our closed style tips. For a more natural sound
use open style ear tips.
Closed Fit Open Fit
Extra Small: For experiencing more
natural sound.
Open Fit: For experiencing more
natural sound with stability.
Tulip: Moderate whistle block with
added stability.
Vented Dome: Increased whistle
block with added stability.
Double Dome: Maximum whistle
block and stability, but a less natural
fit.
THERE ARE 5 DIFFERENT TYPES OF EAR TIPS

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Inserting Your Hearing Aid
Step 1
Pinch the hearing
aid from the top of
the body.
Step 2
Hook the body of
the hearing aid over
the ear.
Step 3
Gently position the
speaker in the ear
canal with the ear
tip fully inserted.
Step 4
Lastly, to secure the
device, tuck the concha
lock inside the bowl of
the ear.
You’re now ready to hear better!
Changing Your Ear Tip
Gently grab the sound tip in one hand, pinch the
bottom of the ear tip with the other hand and peel
the ear tip off of the sound tip.
The ear tips are made out of silicone so they
will stretch.
Once the sound tip is exposed, pinch the top of the
new ear tip and press it onto the sound tip.
Congrats, you have replaced your ear tips!
NOTE: Improper replacement could result in the ear tip coming
off of the receiver and being lodged in the ear canal.

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ADDITIONAL INFORMATION
Cleaning and Maintenance
Why use the drying jar?
ANSWER:
• Increase hearing aid lifespan
• Eliminates moisture
Why open the battery door
when not in use?
ANSWER:
• Improved battery life
• Eliminate whistle (feedback)
• Minimize moisture buildup
The most common cause of hearing
aid failure is wax build up.
SOLUTIONS:
• Use acoustic cleaning tool
• Change ear tips
• Use cleaning brush
• Wipe with dry cloth
Cleaning and Maintenance
HOW TO USE A WAX STOP
Step 5
Insert the new basket
into the receiver.
Step 2
Insert the wax stop into
the basket.
Step 6
Pull the wax stop out once
the basket has been lodged
in the receiver.
Step 3
Pull out the wax stop with the
used basket attached.
Step 1
Line up the wax stop
with the receiver.
Step 4
Rotate the wax stop.
NOTE: Improper replacement of wax stop could result in the wax stop coming
out of the receiver and being lodged in the ear canal.

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The rocker switch acts both as a volume control and as
a program selector.
+ Increase volume
– Decrease volume
Cycle through programs: Long press + or –
How to Use Your Hearing Aids How to Control the App
Take advantage of all the features and benefits your
hearing aids offer by downloading the Lucid Hearing
app!
Once downloaded, open the app to control the
volume, audio streaming, and more!

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Connect Your Hearing Aids
You can connect to the app while wearing your
hearing aids or by simply placing them next to
your phone.
1
The app will display available hearing aids for
connecting. Your hearing aids should appear
here. Press connect.
2
A confirmation will appear after the pairing is
complete.
3
Navigating the App
Volume – Control the volume of both hearing aids or each individually.
Open the app and follow the prompts to connect your hearing aids. Feel
free to explore each tab listed in the Lucid Hearing App.
Programs – These profiles fit our ever-changing environments. If you
want to create a custom profile you can call 800.492.4515 and we’ll
help you set one up.
Audio Equalizer – When you are audio streaming or making phone
calls, you can adjust the Bass, Mid Low, Mid High, and Treble ranges, as
well as adjust the balance between ambiance and audio streaming.
Settings – See your hearing aid’s battery life and more information
about the app.

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Rechargeable Case Module
With the easy-to-use charging case, it’s as simple as placing the
hearing aids inside the case as shown.
Anytime the hearing aid’s battery is low, every 15–20min you will
be prompted by the device to change the battery.
That’s it. The blinking LED indicator on the front of the case
lets you know that your hearing aids are charging.
To charge the Battery Case use the micro-USB cable to plug into
a power source. Battery case’ life expectancy is 3 years or 1000
cycles of charging, whichever comes first.
FOR RECHARGEABLE MODELS ONLY
CARRYING CASE FRONT VIEW
CARRYING CASE BOTTOM VIEW
Fully Charged:
The steady green light will indicate the
device is fully charged.
Active Charging:
Pulsing green lights indicate the
device is charging.
Active Charging:
A constant orange light indicates
the device is charging.
Fully Charged:
A constant green light indicates the
device is fully charged.
No Connection:
A pulsating orange light will
appear indicating the case
looking for a USB connection.
Charging Light Indicators

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Battery Module contains Lithium-ion button cell
UL1642 certified /UN38.3 certified
IEC 62133–2:2017 certified
Rating: 3.8v d.c, 17.mAh, 0.067Wh
“Expected” Lithium
Sized Batteries
Model: PD 502070
Rating: 5.0V, 820mAh, 3.034Wh
UN38.3 certified
IEC 62133-=2:2017 certified
Charger contains
Lithium-ion Polymer Battery
HOW TO READ YOUR BATTERY
HLT–BATZ22–**
BG = Beige
GR = Gray
BR = Brown
BLK = Black
PW = Pearl White
Serial Number #
Battery Information Troubleshooting
You want to make sure a few things are taken
care of when connecting to the app:
Phone’s Bluetooth is turned on.
Hearing aids are out of the case.
Hearing aids are fully charged.
Open the hearing aid battery door to turn off the
hearing aid and close the battery door to turn on
the hearing aid. This also resets the hearing aid.
Phone is updated to the
latest software.
Ensure the receiver is connected.
Getting little or no sound?
Check these tips:
Charge your battery. (Rechargeable model)
Check your wax stops and clean out any
debris.
Call 800.492.4515 if you still need help.
Change your battery.
(Non-rechargeable model, size 13)

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ANSI Spec Sheet
HiFit 110 ReceiverHiFit 125 Receiver DWT Receiver
About powered by Lucid®Hearing Aids
powered by Lucid hearing aids are highly sophisticated devices which have the capacity to
make a real impact on the overall quality of life for those who have hearing loss.
Patented Lucid Smart Technology delivers natural sound quality that is superior to traditional
“compression” hearing aid technology. powered by Lucid hearing aids help you hear the
sounds that are most understandable and comfortable volume. Our Lucid technology
constantly analyzes your environment making automatic adjustments to ensure you hear
what you want to hear while minimizing noise and sounds you don’t want to hear. This
allows you to move from one sound environment to another, like a one-on-one conversation
and then a noisy group, without having to make adjustments to your hearing aid settings.
While our hearing aids won’t restore your hearing to normal, you will experience a very
positive difference. These differences vary between individuals and depend on a number of
factors including your level of hearing loss and the type of hearing aid you choose. Our Lucid
Certified Hearing Specialists are committed to fitting you with the best device for your level
of loss and unique lifestyle.

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Important Hearing Aid Information
The device (custom programmed for individual hearing loss) must only be used by the
intended person. The hearing devices should not be used by any other person as they could
damage the individual’s hearing.
The instruments are not intended for infants, small children or mentally disabled persons.
Getting Started
Helpful Hints:
•Start in quiet places with simple communication and then progress as you feel comfortable.
•A positive mindset is critical as your neuro system adjusts to your new hearing aid device.
It takes time to adapt.
•Communicate any issues with your hearing care professional; they can make adjustments
as necessary.
•Hearing aids will not restore normal hearing and will not prevent or improve a hearing
impairment resulting from organic conditions.
•In most cases infrequent use of a hearing aid does not permit a user to attain full benefit
from it.
•The use of a hearing aid is only part of hearing habilitation and may need to be
supplemented by auditory training and instruction in lip-reading.
General Instrument Care
Your instruments are delicate, precision electronic devices and require special care and
handling that should be provided to such devices. Please read and follow the listed
precautions to ensure quality performance and long instrument life.
•Remove batteries when hearing instruments will not be in use for prolonged periods of
time
• Do not throw or drop your instruments
• Do not immerse hearing instruments in liquid or water
• Do not wear during bathing, showering or swimming
• Store out of the reach of children and pets
• Do not expose instruments to excessive heat, such as stove top, microwave, dashboard of
a hot car, or hair dryer

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Special Note: Your hearing instruments are built with the finest quality materials. However,
in rare instances an individual may experience sensitivity to the materials used. Please
consult with your physician if you exhibit any signs of skin irritation, allergic reaction, or
accelerated accumulation of cerumen (wax).
Should you experience a sensitivity problem, please see your hearing care provider to
inquire about special hypoallergenic coatings available to assist with these situations.
If your instrument is equipped with wireless capabilities, check first before using the hearing
instrument in areas where electronics or wireless devices are restricted such as on an
airplane.
Note: Your Hearing Care Professional can perform a thorough professional cleaning and
maintenance. It is recommended that you contact your hearing care professional at least annually for a
new hearing test and a clean and check of your device.
The average hearing aid lifespan will vary significantly due to the amount of care provided and the
use conditions. On average the life expectancy is approximately 4 years. The lifespan of consumable
supply items will also vary significantly (i.e. wax stops) Ask your Hearing Care Professional for
recommendations on supplies and maintenance intervals and for support.
• Do not expose the instruments to chemicals such as hair spray, insect repellent, perfume,
or cosmetics
• Do not use the product with higher volume for a long period of time, in order to avoid
hearing damage. Stop using if discomfort occurs.
• Do not disassemble the device.
• To avoid possible electromagnetic radiation, the devices should be removed in any
high frequency, heat treatment or operation, radiotherapy and strong magnetic field
environments
• Please avoid use in a potentially explosive or oxygen-enriched environment.
• Only qualified accessories should be used with this device.
• Take off the hearing aid at night, which should be placed in stay dry jar (hearing aid
specialist can supply), avoid light, high temperature, high humidity environment, or falling
touch.
• Please keep the surface of the hearing aid clean, clean wax buildup in the wax stop.
•
Please use the Dual Function Rocker Switch correctly, avoid excessive force as much as possible.

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Battery Safety Information
Hearing Aid Batteries Are Dangerous If Swallowed.
Keep out of the reach of children or anyone who may accidentally swallow them. Never put batteries
in your mouth for any reason. Do not store batteries in pill containers where they may be mistaken for
medication and swallowed. Use batteries recommended by your hearing care professional. Batteries
of low quality may leak and cause bodily harm. Batteries with incorrect voltage may cause damage to
your device. Never attempt to recharge your batteries. They may explode and cause serious injury. Do
not expose your batteries to heat, such as an open flame, microwave, or oven. There is a risk that they
will explode and cause serious injury. Please discard old batteries in a safe place.
Visit http://www.poison.org/prevent/battery.asp
to learn more important information about battery safety.
If a battery or hearing instrument is swallowed, see a doctor immediately and call the
National Capital Poison Center, 202-625-3333.
IMPORTANT NOTICE
Prospective Hearing Aid Users: Good health practice requires a person with a hearing loss to have a
medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the
ear) before purchasing a hearing aid. Licensed physicians who specialize in the disease of the ear are
oen referred to as otologists, otolaryngologists, or otorhinolaryngologists. The purpose of a medical
evaluation is to assure all medically treatable conditions that may affect the hearing are identified and
treated before the hearing aid is purchased.
Following the medical evaluation, the physician will give you a written statement stating your hearing
loss has been medically evaluated and you may be considered a candidate for a hearing aid. The
physician will refer you to an audiologist or a hearing aid dispenser, as appropriate, for a hearing aid
evaluation.
The audiologist or hearing aid dispenser will conduct a hearing aid evaluation to assess your ability to
hear with and without a hearing aid. The hearing evaluation will enable the audiologist or dispenser
to select and fit a hearing aid to your individual needs.
If you have reservations about your ability to adapt to amplification, you should inquire about the
availability of a trial-rental or purchase-option program. Many hearing aid dispensers now offer
programs that permit you to wear a hearing aid for a period of time for a nominal fee aer which you
may decide if you want to purchase the hearing aid.
Federal law restricts the sale of prescription hearing aids to those individuals who have obtained
a medical evaluation from a licensed physician. Federal law permits a fully informed adult to sign
a waiver statement declining the medical evaluation for religious or personal beliefs that preclude
consultation with a physician. The exercise of the waiver is not in your best interest and its use is
strongly discouraged.

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Compliance
Operating Condition: your hearing instruments are designed to operate beyond the range of
temperature comfortable to you, from 0° to 50°C (32° to 122°F)
During transport or storage, the temperatures should not exceed the limit value of -20° to
60°C, (-4° to 140°F) 0 to 90%, 700 hPa to 1060 hPa. Battery should be removed from the
device while transporting or storing.
Waste from electronic equipment must be
handled according to local regulations.
DISPOSAL OF INSTRUMENTS
ENVIRONMENTAL CONDITIONS
PATENT #US8022775
NON
STERILE
Transport & Storage Operational Conditions
Read
Instructions
Type B
applied part
-20° 0°
60° C
0 to 90%
700 hPa to 1060 hPa
15-90% RH non-condensing
700hPa to 1060 hPa
IP22 Protection against dripping water at all angles
Protection against objects ≥ 12.5 mm in diameter
50° C
Distributed by:
Lucid Hearing Holding Company, LLC
PO BOX 535596
Grand Prairie, TX 75053
Manufactured by:
Etymotic Research, Inc
61 Martin Lane
Elk Grove Village, IL 60007 USA

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Battery Information
Battery Safety Information
Hearing aid batteries are dangerous if swallowed.
Keep out of the reach of children or anyone who may accidentally swallow
them. Never put batteries in your mouth for any reason. Do not store batteries
in pill containers where they may be mistaken for medication and swallowed.
Use batteries recommended by your hearing care professional. Batteries of low
quality may leak and cause bodily harm. Batteries with incorrect voltage may
cause damage to your device. Never attempt to recharge your batteries. They
may explode and cause serious injury. Do not expose your batteries to heat,
such as an open flame, microwave, or oven. There is a risk that they will explode
and cause serious injury. Please discard old batteries in a safe place.
Visit http://www.poision.org/prevent/battery.asp
to learn more important information about battery safety.
WARNING
Risk of fire and burns. Do not open,crush, heat above 60°C/131°F or
incinerate. Do not short circuit. If bulges severely, discontinue use.
If a battery or hearing instrument is swallowed, see a doctor immediately
and call the National Capital Poison Center 202.625.3333.

IFU-1004 Rev03
americahears.com