AMERICOM D0408 User manual

j%MERICOM
Digital Telephone
System
Attendant’s Guide

This user guide is applicable for the following system and
telephone models:
System Models:
DO408 Rev. A and later
DO816 Rev. C and later
D1632 Rev. A and later
Telephone Models:
701os-xx
7016S-XX
7102X-Xx
711os-xx
7110x-xx
7116S-XX
7116X-Xx

TABLE OF CONTENTS
UsingThis Guide ................................... .I
Knowing YourTelephone ............................ .2
UsingYour Speakerphone
............................ -6
WhattheLightsMean ............................... .7
WhattheRingsMean ............................... .7
UsingYourTelephone............................... .9
Answering Calls ................................ .9
MakingCalls.. ............................... ..13
Holding Calls .................................. .19
TransferringCalls ............................. ..2 1
Making ConferenceCalls ........................ .23
Messaging ................................... ..2 5
ProgrammingYourTelephone
........................ -29
Autodial Programming .......................... .29
SpeedDial Programming ........................ .32
ResponseMessageProgramming .................. .33
SystemClock Programming ...................... .34
LCD MessageProgramming...................... .34
StationNameProgramming ...................... 37
Assist Button Programming ...................... .37
Using MiscellaneousFeatures
........................ .39
AccountCodeEntry ........................... ..3 9
Automatic SetRelocation ........................ .39
BaskgroundMusic ............................. .39
Call Forwarding. ............................... .40
Call OverrideFeatures .......................... -40
CallWaiting.................................... 1
DepartmentalStationOperation ................... .42
Direct Inward StationDialing (DISD) .............. .42
Display ContrastAdjustment ..................... .43
Do Not Disturb ................................ .43
Music On Hold ................................ .43
MuteButton.................................... 4
Night Transfer ................................. .44
Paging ...................................... ..4 5
PersonalRingingTones.......................... .46
Privacy........................................4 6
.
III

Table of Contents (continued)
UsingMiscellaneousFeatures(cant)
Pulse/ToneSwitching . . . , . . . . . . . . . . . . . . . . . . . . . , . .45
StationMessageDetail Accounting(SMDA) Printout . . .46
VoiceAnnounceBlocking . . . . . . . . . . . . . . . . . . . . . . . . .46
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...57
Index......................,...........,...,.......61
Figures
1. 16-LineLCD Speakerphone
........................ .4
2. lo-Line Monitor Telephone
......................... .5
Tables
1.CharacterCodes
................................. .36
2. Quick ReferenceGuide ........................... .47
3.Display Summary ............................... .48
iv

Using This Guide
,Tohelp you useyour telephoneto its fullest capacity,we have
written aclear,comprehensiveuserguide.This guideis divided
L into eight sections,eachof which is markedwith atab for easy
access.Thesesectionstell youhow to:
l Answer calls,
l Makecalls,
. Hold calls,
l Transferoutsidecalls,
l Make conferencecalls,
l Leavemessages,
l Programyour telephone,and
l Performmiscellaneousfunctions.
For yourconvenience,aquick referenceguide,aglossaryandan
alphabet&alindexareincludedin thebackof thisuserguide.
If youhaveanLCD speakerphone(Figure l), Table3 givesyou
asummaryof whatyou will seein thedisplayandwhenyou will
seeit.

Knowing Your Telephone
The following featuresonyour telephoneareexplainedin terms
of whattheyallow youto do.The telephonesin Figures1and2
arethesameexceptfor theadditionalprogrammablebuttonsand
thedisplayshownin Figure 1.
l Hold Button
- Placesaline onhold
- Storespausesin numbersequenceswhile programming
- Usedfor programmingandaccessingsecondlevel autodials
l Volume Control
- Regulatesthevolume of thespeakerandthehandset
l Intercom Button (ITCM)
- Selectsanintercomline
- Initiatesmanyof thefeaturesof thetelephone
l Ringer Volume Control (LO, HI, OFF)
- Letsyouvary ringervolumefrom low to highto off
l TAP Button (must be preprogrammed for either function)
- Recallsdial tone,or
- Activateshostsystemfeatures
l Tranc;fer/ConferenceButton (TRANSICONF)
- .Transferscalls
- Setsup conferencecalls
l Mute Button
- Keepsthepersonontheline from hearingyourconversation
- Adjuststhecontrastof thedisplayfrom light to dark
l SpeakerButton (SPKR)
- Turnsyour speakeronor off
- Disconnectsacall whenyourhandsetis on-hook
- Endsorcancelsprogramming
l MessageWaiting Light
- Tells you thatthereis amessagefor you
Continued on next page . .
2

Knowing Your Telephone (continued)
* Programmable Buttons
- Allow you to programyour telephonefor automaticdialing
functions
- Allow youtoprogramyourtelephonefor DirectStationSelec-
tion (DSS)
- Showwhich lines areeitherin useor onhold (redlight)
- Showwhich lines arein useby you (greenlight)
l Dual-Line Alphanumeric Display
- Displaystime, dayanddate
- Keepsyou apprisedof thestatusof yourtelephone
- Providesprogrammingprompts
l HeadsetJack (usedonly with a 164inespeakerphone)
- Allows youto useyourtelephoneprivately andhandsfree
- Helpsimprove operationof high-call-volumebusinesses
3

Programmable
(Lines or DSS/BLF)
Auto Redial Button
Figure 1. 1CButton LCD Speakerphone Button (Default)

m
Keypad Buttons -7 .-
1
Transfer/ConferenceTransfer/Conference
Button +7-t--
Handset
-4JfF
1
I
i
1
Message Waitingr--ka ‘z&om
Volume
Light Button Control Button
Figure 2, lo-Button Monitor Telephone

Using Your Speakerphone
A speakerphonegives you the freedomto use your telephone
without lifting thehandset.After initial contactis made,youcan
carry on a telephoneconversationandstill be freeto do other
things.Whenevertheinstructions“Lift thehandsettotalk” appear
in this guide,theymay beignoredif you haveaspeakerphone.
During thecourseof aconversationyou canalwaysswitchfrom
thespeakerphoneto thehandsetfor privacy.To do this,just lift
the handsetandtalk. To returnto speakerphoneuse,pressthe
SPKR buttonandhangupthehandset.
To manuallyplaceacall usingyourspeakerphone:
1. Presstheline buttonor the0 ITCMbutton.
2. Dial thenumber.
3. Whenpartyanswers,talk.
I
To autodial using your speakerphone,just pressthe
programmedbuttonandtalk whenyourpartyanswers. I
To answeracall with yourspeakerphone:
1. Presstheline buttonwith flashingredlight.
2. Whenpartyanswers,talk.
To endacall with your speakerphone,just press
0
SPKA.
6