NEC UX5000 User manual
Empowered by Innovation
IP Resource Manual
P/N 0913221
Rev 2, August 2009
Printed in U.S.A.
3.0
Technical Support Web Site:
http://www.necux5000.com
This manual has been developed by NEC Unified Solutions, Inc. It is intended for the use of its customers and
service personnel, and should be read in its entirety before attempting to install or program the system. Any
comments or suggestions for improving this manual would be appreciated. Forward your remarks to:
NEC Unified Solutions, Inc.
4 Forest Parkway
Shelton, CT 06484
necunifiedsolutions.com
Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or
representation with respect to, any of the equipment covered. This manual is subject to change without notice and
NEC Unified Solutions, Inc. has no obligation to provide any updates or corrections to this manual. Further, NEC
Unified Solutions, Inc. also reserves the right, without prior notice, to make changes in equipment design or
components as it deems appropriate. No representation is made that this manual is complete or accurate in all
respects and NEC Unified Solutions, Inc. shall not be liable for any errors or omissions. In no event shall NEC Unified
Solutions, Inc. be liable for any incidental or consequential damages in connection with the use of this manual. This
document contains proprietary information that is protected by copyright. All rights are reserved. No part of this
document may be photocopied or reproduced without prior written consent of NEC Unified Solutions, Inc.
©2009 by NEC Unified Solutions, Inc. All Rights Reserved.
Printed in U.S.A.
UX5000IPResourceManual TableofContents-i
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TableofContents
Chapter1IPPhoneManager
Section1 Introduction.............................................1-1
Section2 Installation..............................................1-2
Section3 MainScreen.............................................1-4
Section4 SearchingforTerminals...................................1-7
Section5IPPhoneManagerCommands ...........................1-14
Section6 ConfigApplication......................................1-42
Section7 StatusMessages........................................1-43
Chapter2IPTerminalAutoConfigSetup
Section1 Introduction.............................................2-1
Section2 DHCPSetupandConfiguration.............................2-2
Section3 AutoConfigurationApplicationFileSetup ..................2-13
Section4 AutoConfigSetupExample...............................2-26
Chapter3 XMLApplications
Section1 Introduction.............................................3-1
Section2 InstallationSetup........................................3-2
Chapter4 DownloadRingTonesandMOH
Section1 RingToneSpecifications..................................4-1
Section2 MusiconHold(MOH)ToneFormat..........................4-6
Chapter5DTArchiver
Section1DTArchiverIntroduction..................................5-1
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UX5000IPTerminals
Chapter6 DataMaintenanceTool
Section1 Introduction.............................................6-1
Section2 OperatingEnvironment....................................6-3
Section3 UsageRestrictions .......................................6-3
Section4 BeforeUse..............................................6-4
Section5 ToolManager ............................................6-7
Section6 DataMaintenanceTool....................................6-9
Chapter7IPTerminalFeatures
Section1 Introduction.............................................7-1
Section2 Display:AbilitytoTurnOffDisplay ..........................7-2
Section3 FontColorSelectionforIP-CTSTerminals....................7-3
Section4 MultilingualLanguageSupportforIPTerminalDisplays........7-5
Section5MWLEDColor-DefinableforIncomingCallIndication..........7-8
Section6 ScreenPop-UpforDESI-LessDisplay.......................7-11
Section7 WallpaperGraphicforIP-CTSTerminals ....................7-13
Section8 XML:AutomaticLaunchofXMLApplication .................7-15
Section9 XML:Pop-UpofStationDisplayInformationforIP-CTS ........7-16
Section10 XML:ScreenSaver ......................................7-19
Section11 XML:XMLApplicationAlwaysDisplayed ....................7-23
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ListofFigures
Figure1-1 SelectInterfaceScreen.................................................................................................1-2
Figure1-2 IPPhoneManagerScreen............................................................................................1-3
Figure1-3 MainScreen..................................................................................................................1-4
Figure1-4 SearchingforTerminals................................................................................................1-7
Figure1-5 SearchResults..............................................................................................................1-8
Figure1-6 InputIPAddressScreen...............................................................................................1-9
Figure1-7 DirectTerminalUpdateResults....................................................................................1-9
Figure1-8 ImportFileScreen.......................................................................................................1-10
Figure1-9 ImportProcess............................................................................................................1-11
Figure1-10 TerminalConnectionScreen.......................................................................................1-13
Figure1-11 IPPhoneManagerCommandsScreen.......................................................................1-14
Figure1-12 SendUntilSuccessfulMethod....................................................................................1-15
Figure1-13 TransmitIPPhoneScreen..........................................................................................1-15
Figure1-14 CommandDrop-DownList..........................................................................................1-17
Figure1-15 SwitchPortCtrlScreen................................................................................................1-18
Figure1-16 CommandDrop-DownList..........................................................................................1-19
Figure1-17 TerminalResetScreen................................................................................................1-20
Figure1-18 CommandDrop-DownList..........................................................................................1-21
Figure1-19 SecurityLockFeatureScreen......................................................................................1-22
Figure1-20 CommandDrop-DownList..........................................................................................1-23
Figure1-21 DataResetScreen......................................................................................................1-24
Figure1-22 CommandDrop-DownList..........................................................................................1-25
Figure1-23 DownloadOptionScreen............................................................................................1-25
Figure1-24 IPPhoneEditScreen...................................................................................................1-28
Figure1-25 DownloadProcessScreen..........................................................................................1-29
Figure1-26 DownloadProcessCompleted....................................................................................1-30
Figure1-27 CommandDrop-DownList..........................................................................................1-31
Figure1-28 Backup/RestoreScreen..............................................................................................1-32
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Figure1-29 BackupProcessScreen..............................................................................................1-34
Figure1-30 RestoreProcessScreen..............................................................................................1-34
Figure1-31 BackupProcessCompleted........................................................................................1-35
Figure1-32 RestoreProcessCompleted........................................................................................1-36
Figure1-33 CommandDrop-DownList..........................................................................................1-37
Figure1-34 ErrorLogScreen.........................................................................................................1-38
Figure1-35 ErrorLogProcessScreen...........................................................................................1-40
Figure1-36 ErrorLogComplete.....................................................................................................1-41
Figure1-37 WebConfigApplicationScreen...................................................................................1-42
Figure2-1 NetworkOperationandTopology..................................................................................2-1
Figure2-2 SelectingServer............................................................................................................2-2
Figure2-3 DefiningVendorClass...................................................................................................2-3
Figure2-4 EnterName...................................................................................................................2-3
Figure2-5 SelectServer.................................................................................................................2-4
Figure2-6 SelectOptionClass.......................................................................................................2-5
Figure2-7 AddNECOptionCodes.................................................................................................2-5
Figure2-8 141FTPServerSettings...............................................................................................2-6
Figure2-9 151FileNameSettings.................................................................................................2-6
Figure2-10 163ProtocolSettings....................................................................................................2-7
Figure2-11 ScopeOptions...............................................................................................................2-7
Figure2-12 ScopeOptions-Advanced............................................................................................2-8
Figure2-13 ScopeAdvancedTab–FTPIPAddress.......................................................................2-9
Figure2-14 ScopeAdvancedTab–FileName..............................................................................2-10
Figure2-15 ScopeAdvancedTab–FTPByteData.......................................................................2-11
Figure2-16 VendorOptionsAvailabletoUX5000IPTerminals.....................................................2-12
Figure2-17 HomeScreen...............................................................................................................2-13
Figure2-18 BuildConfigurationFile–SelectAutoConfigorFullConfig.......................................2-14
Figure2-19 ConfigurationScreen...................................................................................................2-15
Figure2-20 ManualVersionEntry..................................................................................................2-16
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Figure2-21 MultipleConfigurationScreen.....................................................................................2-17
Figure2-22 DataEntryFieldScreen..............................................................................................2-19
Figure2-23 ValueScreensforMultipleConfigurations..................................................................2-20
Figure2-24 SingleConfigurationSaveScreen..............................................................................2-21
Figure2-25 MultipleConfigurationSaveScreen............................................................................2-22
Figure2-26 SaveExistingFileScreen...........................................................................................2-24
Figure2-27 DataRestoreScreen...................................................................................................2-25
Figure2-28 BuildConfigurationFile–AutoConfigTab.................................................................2-26
Figure2-29 BuildConfigurationFile–SelectTerminal..................................................................2-27
Figure2-30 BuildConfigurationFile–SelectAutoConfigorFullConfig.......................................2-27
Figure2-32 BuildConfigurationFile–Assign1stServerAddress.................................................2-28
Figure2-31 BuildConfigurationFile–SelectServerIPAddress/ServerPort................................2-28
Figure2-33 BuildConfigurationFile–Assign1stServerPort.......................................................2-29
Figure2-34 BuildConfigurationFile–SaveConfigSetupFile......................................................2-30
Figure2-35 AnonymousFTPServerConfigurationSettingsExample...........................................2-31
Figure2-36 AnonymousFTPServerConfigurationSettingsExample–AdvancedTab...............2-32
Figure2-37 AnonymousFTPServerConfigurationSettingsExample
–DefaultHomeDirectory............................................................................................2-33
Figure3-1 UX5000TerminalwithXML..........................................................................................3-1
Figure3-2 XMLServerInstallation–AddRemoveComponents...................................................3-2
Figure3-3 XMLServerInstallation–WindowsComponentScreen...............................................3-3
Figure3-4 XMLServerInstallation–AddISS................................................................................3-3
Figure3-5 XMLServerInstallation–SampleSYSOC.INFFile......................................................3-4
Figure3-6 XMLServerInstallation–Firewall.................................................................................3-5
Figure3-7 XMLServerInstallation–RunWindow.........................................................................3-5
Figure3-8 XMLServerInstallation–CommandWindow...............................................................3-6
Figure3-9 XMLServerInstallation–FrameworkWindow.............................................................3-6
Figure3-10 XMLServerInstallation–InstallingASP.NET...............................................................3-7
Figure3-11 XMLApplicationSetup–DownloadandUnzip.ZIPFile..............................................3-8
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vi UX5000 IP Resource Manual
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Figure3-12 XMLApplicationSetup–LicenseAgreement...............................................................3-9
Figure3-13 XMLApplicationSetup–InstallationStatus..................................................................3-9
Figure3-14 XMLApplicationSetup–SQLServerExpressInstallation.........................................3-10
Figure3-15 XMLApplicationSetup–XMLApplicationSetupWizard............................................3-11
Figure3-16 XMLApplicationSetup–SoftwareLicenseAgreement..............................................3-12
Figure3-17 XMLApplicationSetup–SelectInstallationFolderLocation......................................3-12
Figure3-18 XMLApplicationSetup–ConfirmInstallation.............................................................3-13
Figure3-19 XMLApplicationSetup–InstallationComplete...........................................................3-13
Figure3-20 XMLSuiteWebConfiguration–LoginForm...............................................................3-15
Figure3-21 XMLSuiteWebConfiguration–AdministratorLoginHomePage..............................3-16
Figure3-22 XMLSuiteWebConfiguration–AdministratorPage...................................................3-17
Figure3-23 XMLSuiteWebConfiguration–UserList...................................................................3-18
Figure3-24 XMLSuiteWebConfiguration–AddUser..................................................................3-19
Figure3-25 XMLSuiteWebConfiguration–HomePage..............................................................3-20
Figure3-26 XMLSuiteWebConfiguration–SubscribePage........................................................3-21
Figure3-27 XMLSuiteWebConfiguration–AlarmClock..............................................................3-22
Figure3-28 XMLSuiteWebConfiguration–Weather....................................................................3-23
Figure3-29 XMLSuiteWebConfiguration–PhotoAlbum.............................................................3-24
Figure3-30 XMLSuiteWebConfiguration–OutlookIntegration...................................................3-25
Figure3-31 XMLSuiteWebConfiguration–OutlookSynchronization..........................................3-26
Figure3-32 XMLSuiteWebConfiguration–IconinSystemTray.................................................3-26
Figure3-33 XMLSuiteWebConfiguration–ProfilePage..............................................................3-27
Figure3-34 XMLSuiteWebConfiguration–LogoutPage.............................................................3-28
Figure3-35 TerminalWebConfiguration–LoginPage..................................................................3-29
Figure3-36 TerminalWebConfiguration–HomePage.................................................................3-30
Figure3-37 TerminalWebConfiguration–HomeURL..................................................................3-31
Figure3-38 EnableXMLApplicationonTerminal..........................................................................3-32
Figure3-39 EnableXMLApplicationonTerminal–EnterPin........................................................3-32
Figure3-40 TerminalDisplayScreen–Home................................................................................3-33
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Figure3-41 TerminalDisplayScreen–System.............................................................................3-34
Figure3-42 TerminalDisplayScreen–Clock&Calendar.............................................................3-35
Figure3-43 TerminalDisplayScreen–Alarm................................................................................3-36
Figure3-44 TerminalDisplayScreen–WeatherDisplay...............................................................3-37
Figure3-45 TerminalDisplayScreen–WeatherZipCodeAssignment........................................3-37
Figure3-46 TerminalDisplayScreen–PhotoAlbumDisplay........................................................3-38
Figure4-1 RingToneUpload–SavetoLocalDirectory................................................................4-2
Figure4-2 RingToneUpload–StartTFTP/FTPonPC.................................................................4-3
Figure4-3 RingToneUpload–PointTFTP/FTPtoRingToneFile...............................................4-3
Figure4-4 RingToneUpload–EnterFileName...........................................................................4-4
Figure4-5 RingToneTerminalSettings.........................................................................................4-5
Figure4-6 MusiconHold–SavetoLocalDirectoryonPC...........................................................4-6
Figure4-7 MusiconHold–StartTFTP/FTPonPC.......................................................................4-7
Figure4-8 MusiconHold–PointTFTP/FTPtoRingToneFile.....................................................4-7
Figure4-9 MusiconHold–EnterFileName..................................................................................4-8
Figure4-10 MusiconHold–Download............................................................................................4-9
Figure4-11 SoundRecorder–StartProgram................................................................................4-10
Figure4-12 SoundRecorder–SoundSelection............................................................................4-10
Figure5-1 DTArchiver-CompressFiles.......................................................................................5-1
Figure5-2 DTArchiver-DecompressFiles...................................................................................5-2
Figure6-1 MainScreenLayout......................................................................................................6-2
Figure6-2 InstallationScreen.........................................................................................................6-4
Figure6-3 Microsoft.NETFramework2.0Installation...................................................................6-5
Figure6-4 VisualC++RuntimeLibrary(x86)Installation...............................................................6-5
Figure6-5 Add/RemoveProgramControlPanelWindow..............................................................6-6
Figure6-6 RemoveProgramScreen..............................................................................................6-6
Figure6-7 MainScreen..................................................................................................................6-8
Figure6-8 DataBackupScreen...................................................................................................6-10
Figure6-9 DataBackupDestination.............................................................................................6-10
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viii UX5000 IP Resource Manual
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Figure6-10 BackupDirectory.........................................................................................................6-11
Figure6-11 CreatingaNewDirectoryFolder.................................................................................6-11
Figure6-12 BackupDirectoryPath.................................................................................................6-11
Figure6-13 UploadSelectionScreen.............................................................................................6-12
Figure6-14 UploadProgressScreen.............................................................................................6-12
Figure6-15 UploadSuccessful.......................................................................................................6-13
Figure6-16 ErrorScreen................................................................................................................6-13
Figure6-17 RestoreDataScreen...................................................................................................6-14
Figure6-18 SelectDownloadFileScreen......................................................................................6-15
Figure6-19 SelectDownloadFile...................................................................................................6-15
Figure6-20 RestoreFileDirectoryPath.........................................................................................6-15
Figure6-21 UploadSelectionScreen.............................................................................................6-16
Figure6-22 DownloadProgressScreen.........................................................................................6-16
Figure6-23 DownloadSuccessful..................................................................................................6-17
Figure6-24 ErrorScreen................................................................................................................6-17
Figure6-25 DownloadHoldMusicScreen.....................................................................................6-18
Figure6-26 DownloadType............................................................................................................6-19
Figure6-27 FileSelection...............................................................................................................6-19
Figure6-28 FileSelectionScreenWithSampleEntries.................................................................6-20
Figure6-29 OptimizationButton.....................................................................................................6-24
Figure6-30 AfterClicking[Optimization]Button.............................................................................6-25
Figure6-31 VerifyAudioFile..........................................................................................................6-26
Figure6-32 Download(PC->Terminal)Button.............................................................................6-26
Figure6-33 UploadSelectionScreen.............................................................................................6-27
Figure6-34 DownloadProgressScreen.........................................................................................6-28
Figure6-35 DownloadSuccessful..................................................................................................6-28
Figure6-36 ErrorScreen................................................................................................................6-29
Figure6-37 DownloadRingerTone................................................................................................6-30
Figure6-38 DownloadScreen........................................................................................................6-31
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Figure6-39 VolumeAdjustment.....................................................................................................6-32
Figure6-40 WallpaperDownloadScreen.......................................................................................6-33
Figure6-41 WallpaperDownloadType..........................................................................................6-34
Figure6-42 SelectFile....................................................................................................................6-34
Figure6-43 AfterSelectingWallpaperFile.....................................................................................6-35
Figure6-44 WallpaperOptimization...............................................................................................6-39
Figure6-45 AfterSelectingOptimizationforWallpaper..................................................................6-40
Figure6-46 Optimized/TransmittanceExample.............................................................................6-40
Figure6-47 WallpaperDownload...................................................................................................6-41
Figure6-48 UploadSelectionScreen.............................................................................................6-42
Figure6-49 DownloadProgressScreen.........................................................................................6-43
Figure6-50 DownloadSuccessful..................................................................................................6-43
Figure6-51 ErrorScreen................................................................................................................6-44
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UX5000 IP Resource Manual 1 - 1
IP Phone Manager
1
IP Phone Manager
S
ECTION
1
I
NTRODUCTION
With the use of this application and a LAN connection to the UX5000,
various IP terminal functions can be performed. These include the
following:
●
Terminal Information (firmware version, terminal type, IP address, etc.)
●
Remote Control Function: Switch Port Control
●
Remote Control Function: Reset
●
Security Lock
●
Data Reset
●
Download
●
Backup and Restore
●
Obtain Data for Troubleshooting
This application can be used for any UX5000 IP terminals located within
the same subnet.
1.1
Requirements for PC
Operating System: Windows XP Professional SP2 or higher
Windows Vista Business
With Windows Vista, a UAC (user account control) window will appear
during installation. Allow the change in order to continue.
CPU: Intel Pentium III Processor 450MHz or higher
Memory: 128MB or more
Available Hard Drive Space: 40MB or higher
Network Adaptor: 1 or more
UX5000 IP Phone Manager
1 - 2 IP Phone Mana
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ECTION
2
I
NSTALLATION
Follow these steps for installation of the IP Phone Manager.
1. Double-click the
Setup.exe
file to initiate the installation.
2. Select the language to be used and click
OK
.
3. Microsoft .NET Framework is required. If not already installed, the window
will prompt to install the application.
4. Once Framework is installed, the installation wizard for the IP Phone
Manager appears. Follow the installation instructions to complete the
process.
5. After installation, a shortcut will be placed on your PC Desktop. This icon
can be used to run the IP Phone Manager application.
6. At the
Select Interface
pop-up, select the active Network Interface Card
that your PC is currently using.
Figure 1-1 Select Interface Screen
UX5000 IP Phone Manager
UX5000 IP Resource Manual 1 - 3
7. IP Phone Manager will now open on your PC.
Figure 1-2 IP Phone Manager Screen
UX5000 IP Phone Manager
1 - 4 IP Phone Mana
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S
ECTION
3
M
AIN
S
CREEN
Upon opening the IP Phone Manager application, the following screen is displayed.
Toolbar Features
1. Search – Sets the frequency and timing that IP Phone Manager will
attempt to search and discover IP terminals on the network.
2. Port Set – Port Set will allow for the customization for port numbers that
the IP Phone Manager application and IP terminals use for
communication.
Default IP Phone = 3530
IP Phone Manager = 20111
3. Interface – Select or change the active PC NIC card that IP Phone
Manager needs to use.
Figure 1-3 Main Screen
UX5000 IP Phone Manager
UX5000 IP Resource Manual 1 - 5
4. ListCtrl – List Control is used to select and organize the fields to be viewed
in the active IP Phone Manager home layout screen.
The ListCtrl Order window allows the order of the columns of displayed
items to be shifted left (UP) or right (DOWN).
UX5000 IP Phone Manager
1 - 6 IP Phone Mana
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er
5. Tool – This options opens the DT Archiver application. This option allows
file compression and decompression of the UX5000 IP terminal
information. Refer to Chapter (5-1) for further details on this option.
6. Help – Displays the version information of IP Phone Manager.
7. Select ALL – The Select ALL button on the home screen selects all
discovered terminals.
8. Clear ALL – The Clear ALL button of the home screen unselects all the
terminals that have been preselected on the home screen.
9. Quit – Quit is used to terminate all communication between IP Phone
Manager and closes the application.
Notes:
●
If the IP addresses for the terminals are not acquired from the DHCP server, enter the IP addresses
manually into the application. The IP Phone Manager is not able to communicate with the terminals
if there is no setting or port number. The information can be retrieved after entering the address.
●
When an IP terminal is disconnected from the UX5000, the connection with the IP Phone Manager
is lost and connection and/or retrieval of terminal data is not possible. The Search frequency should
be set to two more more times in order to locate a recently connected terminal.
●
Neither NAT nor a WAN environment is supported.
●
The IP Phone Manager can support up to 256 terminals.
●
If multiple copies of the IP Phone Manager are used on the same local network, the applications
will open and the retrieval of data for the same terminals is possible. However, login cannot be
performed for a terminal currently connected to another IP Phone Manager.
●
Firewall software may require the port to be opened to allow the IP Phone Manager to function.
UX5000 IP Phone Manager
UX5000 IP Resource Manual 1 - 7
S
ECTION
4
S
EARCHING
FOR
T
ERMINALS
There are three methods for searching for active terminals on your network. Once the
data has been retrieved, it can be exported to a CSV file using the Export feature.
1. Search
The IP Phone manager will send a broadcast over the network in search of
terminals. Active terminals will respond to this broadcast with terminal
information.
There are 3 settings that will change the Search Frequency and timing of
the IP Phone Manager broadcast.
Figure 1-4 Searching for Terminals
12
3
UX5000 IP Phone Manager
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Figure 1-5 Search Results
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17
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