Ametek Powervar Sinergy III 2kVA User manual

Sinergy III UPS Tower User’s
Manual
2kVA & 3kVA

TABLE OF CONTENTS
1.0 GENERAL SAFETY INSTRUCTIONS............................................. 5
1.1 Transportation ............................................................................ 5
1.2 Preparation ................................................................................. 5
1.3 Installation ..................................................................................5
1.4 Operation .................................................................................... 6
1.5 Maintenance, Service and Faults ...............................................7
1.6 Batteries ..................................................................................... 8
2.0 INSTALLATION AND SETUP .......................................................10
2.1 Rear Panel View.......................................................................10
2.2 Operating Principle ................................................................... 11
2.3 Setup the UPS..........................................................................11
3.0 OPERATIONS................................................................................15
3.1 Button Operation ...................................................................... 15
3.2 LCD Panel ................................................................................16
3.3 Audible Alarm............................................................................ 17
3.4 LCD Display Wordings Index....................................................18
3.5 UPS Setting ..............................................................................19
3.6 Operating Mode Description..................................................... 26
3.7 Faults Reference Code............................................................. 27
3.8 Warning Indicator .....................................................................27
4.0 TROUBLESHOOTING ...................................................................29
5.0 STORAGE AND MAINTENANCE .................................................32
6.0 SPECIFICATIONS ......................................................................... 33
7.0 WARRANTY ................................................................................... 36

Thank you for your purchase of the AMETEK Powervar
SinergyIII Tower (UPS). The product you have purchased is
the most advanced solution available today to protect and
provide cleanpower to your system. We’ve prepared this
document to help familiarize you with the functions and
controls of this product.
Powervar is a global provider of power management systems,
headquartered in Waukegan, Illinois, with international sales and
distribution offices in United Kingdom, Germany, Canada, and
Mexico. The company’s primary products include transformer-
based power conditioners and uninterruptible power supplies
(UPS). It is ISO 9001:2015 registered and continues to lead the
industry by creating higher standards for power quality to
supportthe increasing use of technology in business,
government and nonprofit sectors.
More information about Powervar and its product line can be
foundat www.powervar.com.
For Support, contact AMETEK Powervar at:
North America
[phone]
[e-mail]
EMEA
[phone]
[e-mail]

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DANGER
CAUTION
WARNING
ATTENTION
Danger- The danger symbol is used to indicate imminently
hazardous situations, locations, and conditions which, if not
avoided, WILL result in death, serious injury, and/or severe
property damage.
Caution- The caution symbol is used to indicate potentially
hazardous situations and conditions which, if not avoided,
mayresult in injury. Equipment damage may also occur.
Warning- The warning symbol is used to indicate potentially
hazardous situations and conditions which, if not avoided,
COULD result in serious injury or death. Severe property
damageCOULD also occur.
Attention- The attention warning symbol is used to indicate
situations and conditions that can cause operator injury
and/orequipment damage.
Other warning symbols may appear along with the Danger and
Caution symbol and are used to specify special hazards.
Thesewarnings describe particular areas where special care
and/or procedures are required in order to prevent serious
injury and possible death.
Electrical Warnings- The electrical warning symbol is a
lightningbolt mark enclosed in a triangle. The electrical
warning symbol is used to indicate high voltage locations and
conditions may cause serious injury or death.
Explosion Warnings- The explosion warning symbol is an
explosion mark enclosed in a triangle. The explosion warning
symbol is used to indicate locations and conditions where
molten,exploding parts may cause serious injury or death if the
proper precautions are not observed.
Protective Earth (Ground)
Connection point for the neutral conductor on
PERMANENTLYINSTALLED EQUIPMENT
Earth Ground

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1.0 GENERAL SAFETY INSTRUCTIONS
Please comply with all warnings and operating instructions in this manual
strictly. Save this manual properly and carefully read the following
instructions before installing the unit. Do not operate this unit before
reading through all safety information and operating instructions carefully.
1.1. Transportation
Please transport the UPS system only in the original package to
protectagainst shock and impact.
1.2. Preparation
•Condensation may occur if the UPS system is moved directly
fromcold to warm environment. The UPS system must be
absolutely dry before being installed. Please allow at least two
hours for the UPS system to acclimate the environment.
•Do not install the UPS system near water or in moist environments.
•Do not install the UPS system where it would be exposed to
directsunlight or near heater.
•Do not block ventilation holes in the UPS housing.
1.3. Installation
•Do not connect appliances or devices which would overload
theUPS system (e.g. laser printers) to the UPS output sockets.
•Place cables in such a way that no one can step on or trip
overthem.
•Do not connect domestic appliances such as hair dryers to
UPSoutput sockets.
•The UPS can be operated by any individuals with no
previousexperience.
•Connect the UPS system only to an earthed shockproof
outletwhich must be easily accessible and close to the UPS
system.

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•Please use only VDE-tested, CE-marked (or UL-marked for
100/110/115/120/127 VAC models) mains cable (ex:
the mains cable of your computer) to connect the UPS
system to the buildingwiring outlet (shockproof outlet).
•Please use only VDE-tested, CE-marked (or UL-marked for
100/110/115/120/127 VAC models) power cables to connect
theloads to the UPS system.
•When installing the equipment, it should ensure that the sum of
theleakage current of the UPS and the connected devices does
not exceed 3.5mA.
•Temperature Rating - Units are considered acceptable for use in
amaximum ambient of 40°C (104°F).
•For Pluggable Equipment - The socket-outlet shall be
installednear the equipment and shall be easily accessible.
1.4. Operation
•Do not disconnect the mains cable on the UPS system or the
building wiring outlet (shockproof socket outlet) during
operationssince this would cancel the protective earthing of the
UPS systemand of all connected loads.
•The UPS system features its own, internal current source
(batteries). The UPS output sockets or output terminals block
maybe electrically live even if the UPS system is not connected
to the building wiring outlet.
•To fully disconnect the UPS system, first press the OFF/Enter
button to disconnect the mains.
•Prevent no fluids or other foreign objects from inside of the UPS
system.

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1.5. Maintenance, Service and Faults
•The UPS system operates with hazardous voltages. Repairs may
be carried out only by qualified maintenance personnel.
CAUTION
Risk of electric shock. Even after the unit is disconnected from the mains
(building wiring outlet), components inside the UPS system are still
connected to the battery and electrically live and dangerous.
•Before carrying out any kind of service and/or maintenance,
disconnect the batteries and verify that no current is present
andno hazardous voltage exists in the terminals of high
capability capacitor such as BUS-capacitors.
•Only persons are adequately familiar with batteries and with
therequired precautionary measures may replace batteries
and supervise operations. Unauthorized persons must be kept
well away from the batteries.
CAUTION
•Risk of electric shock. The battery circuit is not isolated from the input
voltage. Hazardous voltages may occur between the battery terminals
and the ground. Before touching, please verify that no voltage is
present!
•Risk of electric shock. The battery circuit is not isolated from the input
voltage. Hazardous voltages may occur between the battery terminals
and the ground. Before touching, please verify that no voltage is
present!
•Do not dispose of batteries in a fire. The batteries may explode.
•Do not open or mutilate batteries. Released electrolyte is harmful to the
skin and eyes. It may be toxic.

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1.6. Batteries
Batteries may cause electric shock and have a high short-circuit
current.Please take the precautionary measures specified below and
any other measures necessary when working with batteries:
•Remove watches, rings, or other metal objects.
•Use tools with insulated handles.
•Wear rubber gloves and boots.
•Do not lay tools or metal parts on top of batteries.
•Disconnect charging source and load prior to installing or
maintaining the battery.
•Remove battery grounds during installation and maintenance to
reduce likelihood of shock.
•Remove the connection from ground if any part of the battery is
determined to be grounded.
•When changing batteries, install the same number and same type
of batteries or battery packs.
•For UPS with internally mounted battery
•Instructions shall carry sufficient information to enable the
replacement of the battery with a suitable manufacturer
andcatalogue number.
•Safety instructions to allow access by Service Personnel shall be
stated in the installation/service handbook.
•If batteries are to be installed by Service Personnel, instructions for
interconnections, including terminal torque, shall be provided.
•Do not attempt to dispose of batteries by burning them. This could
cause battery explosion.
•Do not open or destroy batteries. Escaping electrolyte can cause
injury to the skin and eyes. It may be toxic.
•Please replace the fuse only with the same type and amperage to
•avoid fire hazards.
•Do not dismantle the UPS system.

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WARNING
This is a category C2 UPS product. In a residential environment, this
product may cause radio interference, in which case the user many be
required to take additional measures.
Only for 110/120 VAC system:
NOTE:
This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a
commercialenvironment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in
a residential area
is likely to cause harmful interference in which case the user will
berequired to correct the interference at his own expense.
WARNING
Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.

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2.0 INSTALLATION AND SETUP
NOTE:
Before installation, please inspect the unit. Be sure that nothing
insidethe package is damaged. Please keep the original package in
a safe place for future use.
2.1 Rear panel view
Tower Models NEMA Type
2K 3K
1. Programmable outlets: connect to non-critical loads.
2. Output receptacles: connect to mission-critical loads.
3. AC input
4. Network/Fax/Modem surge protection
5. USB communication port
6. RS-232 communication port
7. SNMP intelligent slot
8. Emergency power off function connector (EPO)
9. Battery Jumper

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2.2 Operating principle
The operating principle of the UPS is shown as below:
EMI/RFI
Filters
Battery
Charger Battery
DC-to-DC
Converter
Inverter
Rectifier
/PFC
Input Output
Dynamic
Bypass
The UPS is composed of mains input, EMI/RFI filters, rectifier/PFC,
inverter, battery charger, DC-to-DC converter, battery, dynamic bypass
and UPS output.
2.3 Setup the UPS
Before installing the UPS, please read below to select proper location to
install UPS.
1. UPS should be placed on the flat and clean surface. Place it in an
area away from vibration, dust, humidity, high temperature,
flammable liquids, gases, corrosive and conductive contaminants.
Install the UPS indoors in a clean environment, where it is away
fromwindow and door. Maintain minimum clearance of 100mm in
the bottom of the UPS to avoid dust and high temperature.
2. Maintain an ambient temperature range of 0ºC to 45ºC for
UPS optimal operation. For every 5ºC above 45ºC, the UPS will
derate 12% of nominal capacity at full load. The highest working
temperature requirement for UPS operation is 50ºC.

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3. It is required to maintain maximum altitude of 1000m to keep
UPS normal operation at full load UPS. If it is used in high
altitudearea, please reduce connected load. Altitude derating
power with connected loads for UPS normal operation is listed
as below:
4. Place UPS:
It is equipped with fan for cooling. Therefore, place the UPS in a well-
ventilated area. It is required to maintain minimum clearance of 100mm
in the front of the UPS and 300mm in the back and two sides of the
UPSfor heat dissipation and easy maintenance.
Step 1: UPS input connection
Plug the UPS into a two-pole, three-wire, grounded receptacle
only.Avoid using extension cords.
· For 100/110/115/120/127VAC models: The power cord is
attachedto the UPS. The input plug is a NEMA L5-20P for 2K
model and NEMA L5-30P for 3K model.
NOTE:
Check if the site wiring fault indicator lights up in LCD panel. It willbe
illuminated when the UPS is plugged into an improperly wired utility
power outlet (Refer to Troubleshooting section). Please also check if
there is a circuit breaker against overcurrent and short circuit
between the mains and AC input of the UPS for safety operation.
The recommended protection value as following:
For 100/110/115/120/127VAC models: 20A for 2K model and 30A
for3K model.

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Step 2: UPS output connection
There two kinds of outputs: programmable outlets and general outlets.
Please connect non-critical devices to the programmable outlets and
critical devices to the general outlets. During power failure, you may
extend the backup time to critical devices by setting shorter backup
timefor non-critical devices.
Step 3: Communication connection
Communication port:
USB port
RS-232 port
Intelligent slot
To allow for unattended UPS shutdown/start-up and status monitoring,
connect the communication cable one end to the USB/RS-232 port and
the other to the communication port of your PC. With the monitoring
software installed, you can schedule UPS shutdown/start-up and
monitorUPS status through PC.
The UPS is equipped with intelligent slot perfect for either SNMP card.
When installing either SNMP card in the UPS, it will provide advanced
communication and monitoring options.
Step 4: Network connection
Network/Fax/Phone surge port
Connect a single modem/phone/fax line into surge-protected “IN”
outleton the back panel of the UPS unit. Connect from “OUT” outlet to
the equipment with another modem/fax/phone line cable.

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Step 5: Disable and enable EPO function
This UPS is equipped with EPO function. By default, the UPS is
delivered from factory with Pin 1 and pin 2 closed (a metal plate is
connected to Pin 1 and Pin2) for UPS normal operation. To activate
EPO function, remove two screws on EPO port and metal plate will
beremoved.
NOTE:
The EPO function logic can be set up via LCD setting.
Pleaserefer to program 16 in UPS setting for the details.
Step 6: Turn on the UPS
Press the ON/Mute button on the front panel for two seconds to power on
the UPS.
Note: The battery charges fully during the first five hours of normal
operation. Do not expect full battery run capability during this initial
charge period.
It’s in closed status for UPS
normal operation as default.
To activate EPO function,
remove these two screws.

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3.0 OPERATIONS
3.1 Button operation
Button Function
ON/
Mute
Button
•Turn on the UPS: Press and hold ON/Mute button for at
least2 seconds to turn on the UPS.
•Mute the alarm: After the UPS is turned on in battery
mode,press and hold this button for at least 3 seconds to
disable or enable the alarm system. But it is not applied to
the situations when warnings or errors occur.
•Up key: Press this button to display previous selection
inUPS setting mode.
•Switch to UPS self-test mode: Press ON/Mute buttons for
3seconds to enter UPS self-testing while in AC mode,
ECO mode, or converter mode.
OFF/
Enter
Button
•Turn off the UPS: Press and hold this button at least 2
seconds to turn off the UPS. UPS will be in standby
modeunder power normal or transfer to Bypass mode if
the Bypass enable setting by pressing this button.
•Confirm selection key: Press this button to confirm selection
•
in UPS setting mode.
Select
Button
•Switch LCD message: Press this button to change the
LCDmessage for input voltage, input frequency, input
current, battery voltage, battery current, battery capacity,
ambient temperature, output voltage, output frequency,
load currentand load percent.
•Setting mode: Press and hold this button for 3 seconds to
enter UPS setting mode when Standby and Bypass
mode.
•Down key: Press this button to display next selection in
UPSsetting mode.
ON/
Mute +
Select
Button
•Switch to bypass mode: When the main power is normal,
press ON/Mute and Select buttons simultaneously for 3
seconds. Then UPS will enter to bypass mode. This action
will be ineffective when the input voltage is out of
acceptablerange.
•Exit setting mode or return to the upper menu: When
working in setting mode, press ON/Mute and Select
buttonssimultaneously for 0.2 seconds to return to the
upper menu.If it’s already in top menu, press these two
buttons at the same time to exit the setting mode.

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3.2 LCD Panel
Display Function
Backup time information
Indicates the estimated backup time.
H: hours, M: minute, S: second.
Configuration and fault information
Indicates the configuration items, and the configuration items
are listed in detail in section 3-5.
Indicates the warning and fault codes, and the codes are listed
in detail in section 3-7 and 3-8.
Mute operation
Indicates that the UPS alarm is disabled.
Input, Battery, Temperature, Output & Load information
Indicate the input voltage, input frequency, input current,
battery voltage, battery current, battery capacity, ambient
temperature, output voltage, output frequency, load current and
load percent.
k: kilo, W: watt, V: voltage, A: ampere, %: percent, ℃:
centigrade degree, Hz: frequency
Load information
Indicates the load level by 0-24%, 25-49%, 50-74% and 75-
100%.
Indicates overload.

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Programmable outlets information
Indicates that programmable management outlets are working.
Mode operation information
Indicates the UPS connects to the mains.
Indicates the battery is working.
Indicates charging status
Indicates the bypass circuit is working.
Indicates the ECO mode is enabled.
Indicates the AC to DC circuit is working.
Indicates the PFC circuit is working.
Indicates the inverter circuit is working.
Indicates the UPS is working in converter mode.
Indicates the output is working.
Battery information
Indicates the battery level by 0-24%, 25-49%, 50-74%, and
75-100%.
Indicates low battery.
3.3 Audible Alarm
Battery Mode Sounding every 5 seconds
Low Battery Sounding every 2 seconds
Overload Sounding every second
Fault Continuously sounding
Bypass Mode Sounding every 10 seconds

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3.4 LCD display wordings index
Abbreviation Display content Meaning
ENA Enable
DIS Disable
ESC Escape
HLS High loss
LLS Low loss
AO Active open
AC Active close
EAT Estimated autonomy time
RAT Running autonomy time
SD Shutdown
OK OK
ON ON
BL Battery Low
OL Over Load
OI Over input current
NC Battery No Connect
OC Over Charge
SF Site wiring fault
EP EPO
TP Temperature
CH Charger
BF Battery Fault
BV Bypass Out Range

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FU Bypass frequency unstable
BR Battery Replace
EE EEPROM error
3.5 UPS Setting
Parameter 1 Parameter 2
There are three parameters to set up the
UPS.
Parameter 1: It is for program alternatives.
Refer to below table.
Parameter 2 is the setting options or values
for each program.
01: Output voltage setting
Interface
Setting
Parameter 2: Output voltage
For 100/110/115/120/127 VAC models, you
may choose the following output voltage:
100: presents output voltage is 100Vac
110: presents output voltage is 110Vac
115: presents output voltage is 115Vac
120: presents output voltage is 120Vac
(Default)
127: presents output voltage is 127Vac
02: Frequency Converter enable/disable
Interface
Setting
Parameter 2: Enable or disable converter
mode. You may choose the following two
options:
CF ENA: converter mode enabled
CF DIS: converter mode disabled (Default)

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03: Output frequency setting
Interface
Setting
Parameter 2: Output frequency setting.
You may set the initial frequency on battery
mode:
BAT 50: presents output frequency is 50Hz
BAT 60: presents output frequency is 60Hz
If converter mode is enabled, you may
choose the following output frequency:
CF 50: presents output frequency is 50Hz
CF 60: presents output frequency is 60Hz
04: ECO enable/disable
Interface Setting
Parameter 2: Enable or disable ECO
function. You may choose the following two
options:
ENA: ECO mode enable
DIS: ECO mode disable (Default)
05: ECO voltage range setting
Interface
Setting
Parameter 2: Set the acceptable high
voltage point and low voltage point for ECO
mode by pressing Down key or Up key.
HLS: High loss voltage in ECO mode in
parameter 2.
For 100/110/115/120/127 VAC models, the
setting range in parameter 3 is from +3V to
+12V of the nominal voltage.
(Default: +6V)
LLS: Low loss voltage in ECO mode in
parameter 2.
For 100/110/115/120/127 VAC models, the
setting voltage in parameter 3 is from -3V to
-12V of the nominal voltage.
(Default: -6V)