Ametek Surgex UPS-17202-53R User manual

Online Battery Backup
UPS-17202-53R –2000 VA UPS
UPS-17302-60R –3000 VA UPS
User Manual
© 2019 AMETEK Electronic Systems Protection / Technical Support: 1-800-645-9721 / surgex.com/
UM-UPS-Global-2-3kVA-REV-A

User Manual
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© 2019 AMETEK Electronic Systems Protection / Technical Support: 1-800-645-9721 / surgex.com

User Manual
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TABLE OF CONTENTS
1. Introduction
1
1.1 FCC Compliance
1
1.2 Safety Compliance
2
1.3 About This Manual
2
1.4 Safety
2
1.4.1 Safety Intended Use
2
1.4.2 General Warnings
3
1.4.3 Safety Notices
3
1.4.4 Battery Safety
5
1.4.5 Repacking of Unit
6
2. Overview
7
2.1 UPS Devices and Batteries 7
2.2 Packing List 8
2.3 Storage 8
2.4 Recharging the UPS During Storage 8
2.5 Environmental Conditions 9
2.6 Floor Loading 9
2.7 Ventilation 9
2.8 Rear Panel View 10
2.8.1 Model : UPS-17202-53R 10
2.8.2 Model : UPS-17302-60R 10
2.8.3 External Battery Cabinet 11
2.9 LCD Display 12
2.9.1 Rack Display 12
2.9.2 Tower Display 12
2.10 LCD: Display and Functional Description 13
3. Installation 14
3.1 Tower Installation 14
3.2 Rack Installation 15
3.2.1 Assembly Steps 16
3.3 Electrical Preparations 18
3.3.1 Battery Connections 18

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4. Setting Up UPS Parameters 21
4.1 Factory Default Settings 21
4.2 Changing Default Settings 21
4.2.1 Output Voltage Setting (Item 01) 23
4.2.2 Frequency Converter Enable/Disable (Item 02) 23
4.2.3 Output Frequency Setting (Item 03) 23
4.2.4 Bypass Mode Enable/Disable when the UPS is Off 24
4.2.5 Programmable Outlets Enable/Disable (Item 07) 24
4.2.6 Programmable Outlets Setting (Item 08) 24
4.2.7 LCD Display Direction Setting (Item 09) 25
4.2.8 Acceptable Input Voltage Range Setting (Item 10) 25
4.2.9 Number of External Battery Cabinets (Item 11) 25
5. UPS Operation 26
5.1 UPS input connection 26
5.1.1 LCD Display in Bypass Mode 26
5.1.2 LCD Display in Standby Mode 27
5.2 Turn on the UPS (Put the UPS in On-Line Mode) 27
5.2.1 LCD Display in On-Line Mode 27
5.3 Connect Devices to the UPS 27
5.4 The UPS in Battery Mode 28
5.4.1 LCD Display in Battery Mode 29
5.5 Turn off the UPS 29
6. Interfaces 30
6.1 Serial Interface COM 3 30
6.2 Interface Slot COM 31
7. Emergency Power Off (EPO) 31
8. Maintenance 32
8.1 Cleaning 32
8.2 UPS Storage 32
8.3 Battery Testing 32
8.4 Replacing Batteries 32

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9. Troubleshooting 37
9.1 Troubleshooting Table 37
9.2 Audible Alarm 38
9.3 LCD Display Abbreviation Index 38
9.4 Warning Indicators 39
9.5 UPS Fault 40
9.5.1 LCD Display in Fault Mode 40
9.5.2 Fault Reference Code 40
10.
Appendix A: Specifications 41
10.1 UPS-17202-53R Specification 41
10.2 UPS-17302-60R Specifications 43
10.3 Extension battery cabinets 45

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1. INTRODUCTION
Thank you for selecting this uninterruptible power supply (UPS). SurgeX
offers the most reliable protection from the harmful effects of electrical
line disturbances for your computing and communications equipment.
SurgeX ’s ISO 9001 certification represents our commitment to
building world-class products. We take pride in every unit that leaves our
facility.
1.1 FCC Compliance
ATTENTION
Changes or m od ifi c a t i on s to t h i s un i t not e x p re ss l y approved by t h e
party re s pon s i b l e or i n FCC co m p li a nc e cou l d v o i d the u s e r ’ s
a ut ho r i ty t o operate the equipment.
The 700-3kVA models have been tested and comply with the limits for
a Class A digital device, pursuant to Part 15 of FCC Rules. T hese
limi t s are designed to provide reasonable protection against harmful
interference when the UPS is operating in a commercial environment.
The UPS generates, uses, and can radiate radio frequency energy. If
installation and use is not in accordance with the instruction manual, it
may cause harmful interference to radio communications.

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1.2 Safety Compliance
UL/cUL listing to UL1778, 5th Edition CE
CAN/CSA C22.2 No 170.3-05, 3rd Edition
1.3 About This Manual
This manual contains information regarding the installation, operation,
and maintenance of the uninterruptible power supply (UPS).
The following symbols are used in this manual:
A
TTE N TION
Indicates instructions, which if not observed, may endanger reliability of
your UPS or security of your data.
CAU
TION
Indicates instructions, which if not observed, present risk of electric
shock, may endanger your life, your health, reliability of your UPS or the
security of your data.
1.4 Safety
1.4.1 Safety Intended Use
•This device serves as an uninterruptible power supply for
connected loads. The device is in compliance with all relevant
safety regulations concerning information technology equipment
for use in an office environment.
•Depending on the type and rating of UPS device, certain
configurations of battery extensions may be connected.
These battery extensions may only be connected to the
compatible basic UPS unit.

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1.4.2 General Warnings
CAU
TION
SurgeX considers the safety of personnel to be of paramount
importance. For this reason, it is essential that procedures relating to
safety in this manual be carefully reviewed before commencing work,
and properly adhered to later. The user or operator may intervene in the
operation of the UPS provided that the instructions laid out in Section 3
“Installation” are strictly followed.
CAU
TION
Even when all switches and/or circuit breakers are open, dangerous
voltages are present within this unit! There are no user-serviceable parts
inside. Only factory authorized technical personnel may carry out any
operation that requires protection panels to be opened and/or removed.
Any
re p a i r s or m od ifi c a t i on s by the user may re s u l t i n o ut - o f -
w a rr a n ty repair charges, unsafe electrical conditions, or violation of
electrical codes.
1.4.3 Safety Notices
IMPORTANT SAFETY INSTRUCTIONS SAVE THESE
INSTRUCTIONS
CAU
TION
SAVE THESE INSTRUCTIONS - This Manual Contains Important
Instructions that should be followed during installation and maintenance
of the UPS and batteries.
•Temperature Rating - Units are acceptable for use in a maximum
ambient of 40 °C (104°F).
•For PLUGGABLE EQUIPMENT, the socket-outlet shall be installed
near the equipment and shall be easily accessible.

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•CAUTION: To reduce the risk of fire, connect model UPS-
17302-60R only to a circuit provided with 30 amperes maximum
branch circuit overcurrent protection in accordance with the
National Electric Code, ANSI/NFPA 70.
•CAUTION: To reduce the risk of fire, connect model
UPS-17202-53R only to a circuit provided with 20
amperes
maximum branch circuit overcurrent protection in accordance with
the National Electric Code, ANSI/NFPA 70.
•The units are heavy. Lifting the units into the rack requires a
minimum of two people.
•When installing units in racks, do not allow racks to become “top
heavy”. Install heaviest equipment (typically the external battery
cabinet) near bottom of rack and install this equipment before
installing equipment higher in the rack.
•This equipment services power from more than one source. The
output terminals and/or receptacles may have voltage present
even when the unit is unplugged. UPSs present a different
safety issue than most electrical equipment because unplugging
the UPS puts it into battery mode. Unplugging the UPS does not
remove the electrical charge.
•The UPS must be connected to an earthed mains outlet-socket.
•When installing the equipment, ensure that the sum of the leakage
current of the UPS and the connected devices does not exceed
3.5mA.
•Make sure that no objects (e.g. pins, necklaces, paper clips, etc.)
get inside the device. In emergencies (e.g. damaged case, controls
or power cables, penetration of liquids or foreign matter) switch off
the device and contact technical support for assistance.
•Transport the unit only in suitable packaging (protected against
jolts and shocks).

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•If the equipment is moved from a cold environment to a warmer
operation location, condensation may occur. Before you switch on
the equipment it must be absolutely dry. An acclimatization pe-
riod of at least two hours is required.
•Place all cords so that nobody can stand on or trip over them.
When connecting the device to the power supply, follow the
instructions in Section 3 “Installation”.
•Do not connect equipment that will overload the UPS or demand
DC-current.
•When cleaning the unit, follow the instructions in Section 8
“Maintenance”.
•Emergency power off (EPO) is located on the rear of the unit (see
Section 2.7 “Rear Panel View”). When this connection is open, the
logic circuit will immediately shut down the UPS output.
1.4.4 Battery Safety
IMPORTANT SAFETY INSTRUCTIONS SAVE THESE
INSTRUCTIONS
CAU
TION
The batteries installed in the UPS and within the extended battery
cabinets contain electrolyte. Under normal conditions the containers are
dry. A damaged battery may leak electrolyte that can be dangerous
when in contact with the skin and cause irritation to the eyes. Should this
happen, wash the affected part with copious amounts of water and seek
immediate medical attention.
•Voltage is always present on the battery terminals.
•Even when discharged, a battery has the capacity to supply a high
short circuit current, which in addition to causing damage to the
battery itself and to associated cables, may expose the operator to
the risk of burns.
•Batteries should not be kept in storage for periods exceeding 6

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months at 25°C without being re-charged (having been charged to
100% at the beginning of any such period). If these conditions are
not respected, the performance of the battery can no longer be
guaranteed. It is advisable to recharge the batteries at least once
every 4 months.
•Since new batteries often do not provide full capacity after an
initial charge, it may be necessary to carry out a number of
discharge/recharge cycles before optimum performance is
achieved.
•In order to protect the environment, batteries must be disposed of
in accordance with the regulations governing disposal/recycling of
toxic and harmful waste.
1.4.5 Repacking of Unit
Do not pack equipment until at least two (2) hours have elapsed since
the last recharge.
P l a c e the e qu i p m e n t i n bags made of ma t e r i a l s u f fi c i e n t l y
porous to a ll o w it to breathe (e.g. 100μm po l y e t h y l e n e ) .
Do not remove air from the packaging.
When packing the unit for movement by common carrier, place in
original or equivalent packaging container.

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2. OVERVIEW
NOTE:
The equipment has been thoroughly checked before shipment.
Upon receipt, check the packaging and ensure that the contents
are undamaged and that no items are discarded. Any damage
must be reported to the shipper and any missing parts must be
reported to the supplier immediately. Please keep the original pack-
age in a safe place for future use.
2.1 UPS Devices and Batteries
The following table provides an overview of the various versions of the
device:
UPS Model
Battery Model
UPS-17202-53R
UPS-BPX-2000
UPS-17302-60R
UPS-BPX-3000

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2.2 Packing List
Unpack the package and check the package contents. The shipping
package contains:
UPS Shipping Package
Optional Extended Battery Cabinet
1. One UPS
2. One User Manual
3. Mounting Ears
4. Two Sets of Tower Stands (Feet)
5. Rail Kit
6. USB Cable
1. One Battery Cabinet
2. One Battery Cable
3. Mounting Ears
4. Two Sets of Tower Stands (Feet and
Extensions)
5. Rail Kit
2.3 Storage
If the UPS is to be stored prior to use, it should be stored in a clean, dry
environment and away from temperature extremes. It is recommend-
ed that the equipment be stored in a temperature controlled, moderate
humidity environment. The table below provides the temperature and
humidity storage limits:
Storage Data
Temperature Limits
32°F to 104°F (0°C to +40°C)
Relative Humidity (Non-Condensing)
0% to 90%
NOTE:
When storing equipment, every 8°C above 25°C reduces the
shelf life of the battery by 50%. More frequent battery charging
is required to maintain the batteries in storage at these greater
temperatures.
2.4 Recharging the UPS During Storage
Before storing, charge the UPS for five hours. During storage,
recharge the battery in accordance with the following table:

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Storage Temperature
Recharge Frequency
Charging Duration
-13°F to 104°F (-25°C to +40°C)
Every 3 Months
1-2 Hours
104°F to 113°F (40°C to +45°C)
Every 2 Months
1-2 Hours
2.5 Environmental Conditions
The UPS must be installed on a level and even surface. Install in an area
protected from extremes of temperature, water, humidity and the pres-
ence of conductive powder or dust. Do not stack units and do not place
any objects on top of a unit.
The functional temperature range of the UPS is 32°F to 104°F (0°C to
+40°C).
The ideal ambient temperature range is 60°F to 77°F (15°C to 25°C).
Expected battery runtimes and battery life is based on operational tem-
peratures between 68°F and 77°F (20°C and 25°C). Operation of the
equipment above 77°F (25°C) reduces the service life of the batteries
dramatically.
2.6 Floor Loading
Taking into consideration the weight of the UPS, extended battery cab-
inets, and any other equipment that may be mounted in an associated
rack. Confirm that the floor chosen location is capable of
supporting the weight of the combined units.
2.7 Ventilation
It is necessary to leave a minimum space of at least two inches (50 mm)
in front and rear of the UPS to allow a flow of air .

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2.8 REAR PANEL VIEW
2.8.1 Model: UPS-17202-53R
2.8.2 Model: UPS-17302-60R
1
Programmable Output Receptacles
2
Direct Output Receptacles
3
AC Input
4
Input Circuit Breaker
5
Emergency Power Off Function Connector (EPO)
6
USB Communication Port
7
RS232 Communication Port
8
SNMP Intelligent Slot
9
External Battery Connector
10
Output Circuit Breaker
11
Serial Number

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2.8.3 Model: External Battery Cabinet
9
External Battery Connector
10
Output Circuit Breaker
11
Serial Number

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2.9 LCD Display
2.9.1 Rack Display
2.9.2 Tower Display

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2.10 LCD: Display and Functional Description
Display
Function
Backup time information
Indicates the backup time.
Indicates the backup time. H: hours, M: minutes.
Warning & Fault information
Indicates that a warning and/or fault has occurred.
Indicates that warning and fault codes. The codes are listed in
sections 9.4 and 9.5.
Setting Operation
Indicates that a warning and/or fault has occurred.
Input/Output & Battery information
Indicates the input/output voltage, input/output frequency, and
battery voltage. V: voltage, Hz: frequency.
Load information
Indicates load level by 0-25%, 26-50%, 51-75% and 76-100%.
Indicates overload.
Indicates that the load or the UPS output is short circuited.
UPS Status
Indicates that the programmable outlets are working.
Indicates that the UPS is in on-line mode.
Indicates that the UPS is in converter mode.
Indicates that the UPS is in bypass mode.
Indicates that the UPS alarm is disabled.
Indicates that the battery charger is working.
Battery information
Indicates the battery level by 0-25%, 26-50%, 51-75%, and
76-100%.
Indicates low battery.
Indicates that there is something wrong with the battery.

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3. INSTALLATION
The UPS and external battery cabinet are designed to be rack mounted
in four post frames or to be floor standing in a tower configuration.
3.1 Tower Installation
Atte
n t ion
Use all supplied mounting hardware on each UPS and extended battery
cabinet.
A. To install
standalone, refer to the figure directly below :
•Assemble two feet as one tower stand.
•Align the two stands.
•Put the UPS module in the stands.
B. To install a UPS module and one extended battery cabinet, refer to
the figure directly below :
•Assemble two feet each with an extension as one tower stand.
•Align the two stands.
•Put the UPS module and external battery cabinet in the stands.

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NOTE:
When installing the UPS or external battery cabinet with feet,
please keep both feet a distance of 70 mm (2.75 in) from the edge of
the unit. See figure below:
3.2 Rack Installation
The UPS and the external battery cabinets are designed to be
rack mounted in four post frames. The UPS and external battery cabinet
use identical mounting hardware and procedures.
NOTE:
The rack mount UPS draws air from the front. If the rack has a
door on the front, make sure that there is some clearance between
the UPS vents and the rack door.
Because of the weight of these units, two people are recommended to
lift and hold into position while all fasteners are secured. Please use the
supplied fasteners to attach the supplied mounting brackets to the UPS
or external battery cabinet.
If external batteries are included in your installation, please mount them