AMF Boss Scoring User manual

i
400-286-075 Rev. B March 20, 2005
Copyright © 2005 AMF Bowling Products, Inc.
Automated Scoring and Technology Division
MAINTENANCE and REPAIR
Reference Manual

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Table of Contents
Page
1. Introduction.......................................................................................................... 1
How To Use This Document ..................................................................................... 1
Tools..........................................................................................................................1
Warnings ................................................................................................................... 1
2. Curtain Wall and Lane Components .................................................................. 2
CPU........................................................................................................................... 2
VGA to TV Converter ................................................................................................ 3
External Video Switch ............................................................................................... 3
Video Splitter ............................................................................................................. 3
Machine Interface Unit .............................................................................................. 3
Cluster Switch ........................................................................................................... 4
Camera...................................................................................................................... 5
Camera.......................................................................................................... 5
Interfaces....................................................................................................... 5
Power ............................................................................................................ 5
Ball Detector.............................................................................................................. 6
Detector ......................................................................................................... 6
Reflector ........................................................................................................ 6
3. Overhead and Bowlers’ Area Components..................................................... 7
Bowler Terminals....................................................................................................... 7
Keyboard ....................................................................................................... 7
Ribbon Cable ..................................................................................... 7
Bowler Terminal Board ...................................................................... 7
Keyboard............................................................................................ 8
Touchscreen.................................................................................................. 8
Console.............................................................................................. 8
Underlane Control Box....................................................................... 9
Bowler Terminal Board........................................................... 9
Power Supply Board ............................................................ 10
Adapter Board ...................................................................... 10
Overhead Monitors.................................................................................................. 10
VGA Monitor ................................................................................................ 11
TV Monitor ................................................................................................... 11
Universal AC Box .................................................................................................... 12
4. Front Desk and Back Office Components..................................................... 13

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BOSS Scoring™ System: Maintenance and Repair
03/05 1
INTRODUCTION
The BOSS Scoring™ System Maintenance and Repair Manual contains the information you need to
maintain and replace the components of the BOSS Scoring™ system.
If any component of the BOSS Scoring™ system fails to function during the first year it is installed, AMF
ships you a replacement. If any component fails to function after the first year it is installed, AMF will
determine whether to have you service the component or purchase a replacement part.
HOW TO USE THIS MANUAL
The repair information in this manual assumes you have contacted AMF technical support to troubleshoot
the problem and have been told by the AMF Technical Support technician to replace the component.
Contact AMF Technical Support at the local number(s) listed at the front of the Installation Reference
Manual.
TOOLS
Refer to the Tools section in the Installation Reference Manual.
WARNINGS
Read and follow the safety information on the IMPORTANT SAFETY INFORMATION pages at the
front of the Installation Reference Manual.
! This safety symbol indicates potential injury. It is placed at any installation step that
is potentially hazardous. Follow all safety messages with this symbol to avoid injury
or death.

BOSS Scoring™ System: Maintenance and Repair
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CURTAIN WALL and LANE COMPONENTS
CPU
Maintenance
•As needed, clean the housing using a general-purpose cleaning product and a soft, non-
abrasive cloth.
•Every three months, vacuum the fan vent.
Repair
1. Disconnect the power and communication cables.
2. Unfasten the security strap.
3. Remove the non-functioning CPU from the hanger.
4. Install the new CPU in the hanger. If applicable, ensure the vent faces AWAY from
the Curtain Wall.
5. Tighten the security strap.
6. Connect the communication and power cables.
7. Contact AMF Technical Support at the numbers listed in the front of the Installation
Reference Manual for instructions about returning the component.
VGA to TV CONVERTER
Maintenance
•As needed, clean the housing using a general-purpose cleaning product and a soft, non-
abrasive cloth.
Repair
1. Disconnect the power and communication cables.
2. Remove the non-functioning VGA-to-TV converter from the shelf.
3. Attach the appropriate Velcro™ strip on the new VGA-to-TV converter. (If shelf has
“hooks” side, attach “loops” side to new VGA-to-TV converter – or vice versa.)
4. Secure the new VGA-to-TV converter to the shelf.
5. Connect the communication and power cables.
6. Contact AMF Technical Support at the numbers listed in the front of the Installation
Reference Manual for instructions about returning the component.

BOSS Scoring™ System: Maintenance and Repair
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EXTERNAL VIDEO SWITCH
Maintenance
•As needed, clean the housing using a general-purpose cleaning product and a soft, non-
abrasive cloth.
•Every three months, vacuum the fan vent.
Repair
1. Disconnect the power and communication cables.
2. Loosen (for units with keyhole slots) or remove screws to remove the external video
switch from the Curtain Wall. If applicable, set aside the screws.
3. Secure the new external video switch to the Curtain Wall. For units without keyhole
slots, use the same mounting holes and screws from the non-functioning unit.
4. Connect the communication and power cables.
5. Contact AMF Technical Support at the numbers listed in the front of the Installation
Reference Manual for instructions about returning the component.
VIDEO SPLITTER
Maintenance
•As needed, clean the housing using a general-purpose cleaning product and a soft, non-
abrasive cloth.
Repair
1. Disconnect the power and communication cables.
2. Remove the non-functioning Video Splitter from the shelf.
3. Attach the appropriate Velcro™ strip on the new video splitter. (If shelf has “hooks”
side, attach “loops” side to new Video Splitter – or vice versa.)
4. Secure the new Video Splitter to the shelf.
5. Connect the communication and power cables
6. Contact AMF Technical Support at the numbers listed in the front of the Installation
Reference Manual for instructions about returning the component.
MACHINE INTERFACE UNIT
Maintenance
•As needed, clean the housing using a general-purpose cleaning product and a soft, non-
abrasive cloth.
Repair
1. Disconnect the power and communication cables.
2. Loosen the screws then remove the non-functioning MIU from the Curtain Wall.
3. Mount the new MIU then tighten the screws to secure it in place.

BOSS Scoring™ System: Maintenance and Repair
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4. Connect the communication and power cables.
5. Contact AMF Technical Support at the numbers listed in the front of the Installation
Reference Manual for instructions about returning the component.
Cluster Switch
Maintenance
•Every year, lubricate the shafts with a drop of lightweight, non-synthetic machine oil
(3-in-1™ or similar).
Repair
1. Disconnect the cable.
2. Remove the cluster switch from the Brunswick detector.
3. Prepare the replacement cluster switch as follows:
4. Set the pinsetter to zero.
5. Set the cluster switch to zero by completing the steps below:
a. Loosen the 2 screws on the zero degree microswitch.
b. Move the switch until the inner cam lobe activates (you will hear a click).
c. Re-tighten the 2 screws.
d. Set the cluster switch gear to the known zero.
6. Set the cluster switch gear to the known zero.
7. Mount the cluster switch assembly onto the Brunswick detector.
8. Set the pinsetter to second ball.
9. Advance the pinsetter until the 4-to-1 arm reaches the tip of the rake lever.
10. Move the outer cam until the notch on the cam engages the 44/144 microswitch (you
will hear a click).
11. Activate the pinsetter and ensure the following:
a. The zero microswitch is activated when the pinsetter is at zero degrees and is not
activated when the pinsetter is off zero degrees.
b. The 44/144 microswitch is activated when the pinsetter is at 44/144 degrees and
is not activated when the pinsetter is off 44/144 degrees.
12. Connect the cable.
13. Contact AMF Technical Support at the numbers listed in the front of the Installation
Reference Manual for instructions about returning the component.

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CAMERA
Camera
Maintenance
•As needed, clean the housing using a general-purpose cleaning product and a
soft, non-abrasive cloth.
IMPORTANT: The camera lens is protected and does not need cleaning. Do not
open the housing to clean the lens or you will void the camera
warranty.
Repair
1. Disconnect the power and communication cables.
2. Remove the screws then lift the non-functioning camera from the lane capping
or tunnel bracket. Set aside the screws.
3. Secure the new camera to the lane capping or tunnel bracket using the existing
mounting holes and the screws set aside in step 2.
4. Connect the communication and power cables.
5. Contact AMF Technical Support at the numbers listed in the front of the
Installation Reference Manual for instructions about returning the component.
Interfaces
Maintenance
•As needed, clean the housing using a general-purpose cleaning product and a
soft, non-abrasive cloth.
Repair
1. Disconnect the power and communication cables.
2. Loosen (for units with keyhole slots) or remove the screws then lift the non-
functioning interface from the kickback or lane capping. If applicable, set
aside the screws.
3. Secure the new interface to the kickback or lane capping. For units without
keyhole slots, use the existing mounting holes and the screws set aside in step
2.
4. Connect the communication and power cables.
5. Contact AMF Technical Support at the numbers listed in the front of the
Installation Reference Manual for instructions about returning the component.
Power
Maintenance
•As needed, clean the housing using a general-purpose cleaning product and a
soft, non-abrasive cloth.

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Repair
1. Disconnect the power and communication cables.
2. Loosen (for units with keyhole slots) or remove screws then remove the non-
functioning power supply unit from the Curtain Wall. If applicable, set aside
the screws.
3. Secure the new power supply unit to the Curtain Wall. For units without
keyhole slots, use the same mounting holes and screws from the non-
functioning unit.
4. Connect the communication and power cables.
5. Contact AMF Technical Support at the numbers listed in the front of the
Installation Reference Manual for instructions about returning the component.
BALL DETECTOR
Detector
Maintenance
•Clean the detector head periodically using a mild soap and water solution and a
soft, non-abrasive cloth.
•Cover detector head whenever performing a task that could result in liquids or
chemicals coming in contact with the detector head.
Repair
1. Disconnect the power and communication cables.
2. Loosen (for units with keyhole slots) or remove the screws then lift the non-
functioning detector from the kickback or lane capping. If applicable, set aside
the screws.
3. Secure the new detector to the kickback or lane capping. For units without
keyhole slots, use the existing mounting holes and the screws set aside in step
2.
4. Connect the communication and power cables.
5. Contact AMF Technical Support at the numbers listed in the front of the
Installation Reference Manual for instructions about returning the component.
Reflector
Maintenance
•Clean the reflectors periodically using a mild soap and water solution and a
soft, non-abrasive cloth.
•Cover reflectors whenever performing a task that could result in liquids or
chemicals coming in contact with the detector head.
Repair
1. Unscrew the broken reflector from the reflector mount and discard it.
2. Screw on the new reflector.

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OVERHEAD and BOWLERS’ AREA COMPONENTS
BOWLER TERMINALS
KEYBOARD
Maintenance
•Clean the keyboard panel and housing using a general-purpose cleaning
product with a soft, non-abrasive cloth.
IMPORTANT: DO NOT use acetone-based products or you will damage plastic
components.
Repair: Replace The Ribbon Cable
1. Remove the screws from the back of the console to release the front cover and
set them aside.
2. While holding the front cover, disconnect the ribbon cable from both the front
cover and the bowler terminal board. Set aside the front cover. Discard the
ribbon cable.
3. Connect the new ribbon cable to the bowler terminal board and front cover.
4. Reinstall the front cover on the console using the screws set aside in step 1.
Repair: Replace The Bowler Terminal Board
1. Remove the screws from the back of the console to release the front cover and
set them aside.
2. Disconnect the ribbon cable and ground wire from the front cover. Set aside
the front cover.
3. Disconnect the power and signal cables from the bowler terminal board.
4. Remove the screws holding the bowler terminal board in place and set them
aside.
5. Remove the bowler terminal board.
6. Set the switches on the new bowler terminal board. Refer to the Bowler
Terminal Installation and Troubleshooting Reference Manual (400-286-056)
for information about the switches.
7. Connect the power and signal cables to the new bowler terminal board then
secure the bowler terminal board in place with the screws set aside in step 4.
Refer to the Bowler Terminal Installation and Troubleshooting Reference
Manual (400-286-056) for information about the cable connections.

BOSS Scoring™ System: Maintenance and Repair
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8. Secure the front cover onto the console using the screws set aside in step 1.
9. Contact AMF Technical Support at the numbers listed in the front of the
Installation Reference Manual for instructions about returning the component.
Repair: Replace The Keyboard
1. Remove the screws from the back of the console to release the front cover and
set them aside.
2. Disconnect the ribbon cable and ground wire from the front cover.
3. Disconnect the intercom connector from the back of the keyboard.
4. Remove the 4 nuts securing the keyboard to the front cover. Set aside the nuts.
5. Remove the keyboard from the front cover.
6. Insert the new keyboard on the front cover and secure it in place with the nuts
set aside in step 3.
7. Reconnect the ribbon cable, ground wire, and intercom cable to the front cover.
8. Secure the front cover to the console with the screws set aside in step 1.
IMPORTANT Ensure the cables and wires are not caught between the front
cover and console.
9. Contact AMF Technical Support at the numbers listed in the front of the
Installation Reference Manual for instructions about returning the component.
TOUCHSCREEN
Maintenance
•Clean the touchscreen panel and housing using a 50/50 solution of isopropyl
alcohol and water and a soft, non-abrasive cloth.
IMPORTANT: DO NOT use acetone-based products or you will damage plastic
components.
•Run the Calibrate function each week. Refer to the Bowler Terminal
Installation and Troubleshooting Reference Manual (400-286-056) for
information about the function.
Repair: Replace Console
1. Remove the screws that attach the console to the angle bracket (floor mount) or
bracket (table mount). Set aside the screws.
NOTE: Hold the console so it cannot does not dangle by the cables.
2. Loosen the 2 screws from the underside of the back of the console and remove
the rectangular cover. Set aside the cover and screws.
3. Cut the wire tie around the video cables then disconnect the power, video,
communication, and intercom cables.

BOSS Scoring™ System: Maintenance and Repair
03/05 9
4. On the new console, loosen the 2 screws from the underside of the back of the
console and remove the rectangular cover. Set aside the cover and screws.
5. Connect the intercom, communication, video, and power cables to the new
console. Secure the video cables with a wire tie and trim off any excess wire
tie.
6. Tuck the cables into the openings.
7. Align the holes on the rectangular cover with the holes on the new console and
tighten the screws you loosened in step 4 to secure it in place.
8. Tuck any excess cable into the angle bracket (floor mount) or bracket (table
mount).
9. Align the holes on the bracket with the holes on the back of the new console
and secure the new console in place with the screws set aside in step 1.
10. Contact AMF Technical Support at the numbers listed in the front of the
Installation Reference Manual for instructions about returning the component.
Touchscreen Underlane Control Box
Maintenance
•As needed, clean the housing using a general-purpose cleaning product and a
soft, non-abrasive cloth.
Repair: Replace Bowler Terminal Board
1. If cable length permits, lift the Underlane Control Box up onto the approach.
2. Turn off the power switch and disconnect the main power plug.
3. Remove the screws attaching the top and side walls to the front and back walls.
Set the screws, top, and side walls aside.
4. Disconnect the cables from the bowler terminal board.
5. Remove the screws holding the bowler terminal board in place in the control
box. Set aside the screws.
6. Remove the non-functioning bowler terminal board.
7. Insert the new bowler terminal board and secure it in place with the screws set
aside in step 4.
8. Connect cables to the new bowler terminal board.
9. Reattach the side walls and top with the screws set aside in step 3.
10. Set the switches on the new bowler terminal board. Refer to the Bowler
Terminal Installation and Troubleshooting Reference Manual (400-286-056)
for information about the switches.
11. Reconnect the main power plug and turn on the power switch.
12. Contact AMF Technical Support at the numbers listed in the front of the
Installation Reference Manual for instructions about returning the component.

BOSS Scoring™ System: Maintenance and Repair
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Repair: Replace Power Supply Board
1. If cable length permits, lift the Underlane Control Box up onto the approach.
2. Turn off the power switch and disconnect the main power plug.
3. Remove the screws attaching the top and side walls to the front and back walls.
Set the screws, top, and side walls aside.
4. Remove the connections to the power supply board.
5. Remove the screws holding the power supply board in place and set them
aside.
6. Remove the non-functioning power supply board.
7. Insert the new power supply board and secure it in place with the screws set
aside in step 5.
8. Remake the connections to the power supply board. Refer to the Bowler
Terminal Installation and Troubleshooting Reference Manual (400-286-056)
for information about the power connections.
9. Reattach the side walls and top with the screws set aside in step 3.
10. Reconnect the main power plug and turn on the power switch.
11. Contact AMF Technical Support at the numbers listed in the front of the
Installation Reference Manual for instructions about returning the component.
Repair: Replace Adapter Board
1. If cable length permits, lift the Underlane Control Box up onto the approach.
2. Turn off the power switch and disconnect the main power plug.
3. Remove the screws attaching the top to the walls. Set the screws and top aside.
4. Remove the screws holding the adapter board in place.
5. Remove the non-functioning adapter board.
6. Insert the new adapter board and secure it in place with the screws set aside in
step 4.
7. Reattach the top with the screws set aside in step 3.
8. Reconnect the main power plug and turn on the power switch.
9. Contact AMF Technical Support at the numbers listed in the front of the
Installation Reference Manual for instructions about returning the component.
OVERHEAD MONITORS
Maintenance
•Clean the screen using a general-purpose cleaning product with a soft, non-abrasive
cloth.
•As needed, clean the housing using a general-purpose cleaning product with a soft,
non-abrasive cloth.

BOSS Scoring™ System: Maintenance and Repair
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Repair: Replace VGA Monitor
1. Turn off the power switch on the back of the monitor.
2. For dual OHM assemblies, remove the knob that secures the center cover (near the
power inlet) over the space between the two monitors then slide out the center cover.
Set aside the center cover and knob.
3. Disconnect the power and signal cables.
4. Remove the 2 bolts that secure the monitor to the hanger bar. Set aside the bolts.
5. Lift the non-functioning monitor off the hanger bar and out of the housing.
6. Lift the replacement monitor onto the hanger bar in the housing. Secure the monitor in
place with the bolts set aside in step 4.
7. Connect the signal and power cables.
8. For dual OHM assemblies, reinstall the center cover.
9. Turn on the power switch.
10. Contact AMF Technical Support at the numbers listed in the front of the Installation
Reference Manual for instructions about returning the component.
Repair: Replace TV Monitor
1. Disconnect the power and communication cables.
2. Remove the non-functioning monitor from the overhead assembly.
3. Install the new monitor in the overhead assembly.
4. Connect the communication and power cables.
5. Contact AMF Technical Support at the numbers listed in the front of the Installation
Reference Manual for instructions about returning the component.
WARNING Scaffolding must be used when installing overhead monitors and related
components.
!
WARNING Scaffolding must be used when installing overhead monitors and related
components.
!

BOSS Scoring™ System: Maintenance and Repair
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UNIVERSAL AC BOX
Maintenance
None.
Repair
1. Disconnect the power and communication cables.
2. Loosen the screws to remove the Universal AC Box off the overhead assembly support
structure.
3. Mount the new Universal AC Box to the support structure and tighten the screws to
secure it in place. .
4. Connect communication and power cables.
5. Contact AMF Technical Support at the numbers listed in the front of the Installation
Reference Manual for instructions about returning the component.

BOSS Scoring™ System: Maintenance and Repair
03/05 13
FRONT DESK and BACK OFFICE COMPONENTS
The information below applies to all the Front Desk and Back Office components:
CPU
MONITOR
BOSS™ KEYBOARD
KEYBOARD
MOUSE
LASER PRINTER
RECEIPT PRINTER
POLE DISPLAY
CASH DRAWER
UPS
Maintenance
•Follow the maintenance procedures described in the manufacturer’s documentation.
Repair
1. If applicable, turn off the power switch.
2. Disconnect the power and communication cables from the non-functioning component
and remove it.
3. Position the new component and connect the communication and power cables to it.
4. If applicable, turn on the power switch.
5. Contact AMF Technical Support at the numbers listed in the front of the Installation
Reference Manual for instructions about returning the component.

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