Amulet Hotkey DXH4 User manual

HOTKEY
AMULET
®
DXH4 and DXH4-M
PCoIP Host Card for PCs and Workstations
www.amulethotkey.com DXH4 Quick Start Guide 1.2 April 2019
QS-DXH4-0001
Quick Start Guide
The DXH4 is a quad video head PCoIP® host card that installs into a PCIe slot on a
computer and connects to a remote Amulet Hotkey zero client over an IP network.
See Figure 1. A single DXH4 card can support four 1920 x 1200 displays or two high
resolution 2560 x 1600 displays. Bridging cables take digital video output from the
computer graphics card(s) to four Mini DisplayPorts on the DXH4.
Two versions of the card are available. The standard DXH4 has an RJ45 network
port. The DXH4-M (see Figure 2) has a network port designed to accept an SFP
module; you can install a copper or fibre module (available separately).
Note: This guide uses ‘ DXH4 ’ as a generic term when referring to both the
standard DXH4 product and the DXH4 -M product.
DXH4 Kit: Includes these parts:
■DXH4 host card with a full-height or low profile I/O bracket fitted;
■Other size of I/O bracket;
■4 x 400mm video cables, DisplayPort to MiniDP;
■Remote Power Control (RPC) cable assembly.
Requirements
■Graphics cards in the host computer must have digital video output.
The DXH4 and DXH4-M can only accept video from a digital source.
Caution
■Only install and operate the DXH4 within an enclosed environment such
as inside a PC or workstation.
■The DXH4 is not a ‘hot-plug’ device. Before you install or remove a DXH4
from the PCIe slot, disconnect all power from the host computer for at
least 60 seconds. This allows the PC power rails to fully discharge.
Example deployment in a PCoIP system
Figure 1: DisplayPort outputs on the system graphics card(s) (1) connect directly to
up to four MiniDisplayPort inputs on the DXH4 (2) with the cables supplied (3).
The DXH4 connects over a LAN/WAN (4) to a remote client (5).
Before you start
1. Record the MAC address on the serial number label. You may need the MAC
address when pairing the DXH4 to a zero client.
If your network uses DHCP, the DXH4 obtains its IP address from the DHCP
server. If no DHCP server is available, the DXH4 times out after three minutes
and adopts the default IP address 192.168.1.100.
2. Confirm that the correct I/O bracket is fitted to the DXH4 card. A spare full-
height or low-profile bracket are supplied with the DXH4.
See the DXH4 user manual for how to remove and replace the I/O bracket.
3. Ensure that the host computer is turned off.
4. Unplug the power cable.
Install the DXH4 or DXH4-M
Always use appropriate anti-static handling procedures when handling the PCoIP
host card or an opened computer.
1. Remove the chassis cover and locate an available PCIe slot.
2. Insert the DXH4 host card into the PCIe slot.
3. Secure the I/O bracket in place.
4. (DXH4-M only) Fit an SFP module into the DXH4-M network socket.
Connect a Remote Power Cable (RPC) (optional)
Some workstations may require a RPC to implement remote power-cycling.
Contact technical support to check your cable requirements. See Figure 3.
1. Disconnect the existing power cable between the power button (4) and the
motherboard (3).
2. Connect the RPC cable (1) between the RPC socket on the DXH4 (2) and the
motherboard (3) and the PC power button (4).
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2
1
3
Figure 2: DXH4-M. 1 Four MiniDP sockets. 2
Network socket. (SFP variant). 3 LED indicators.
Figure 3: 1. RPC assembly. 2. RPC socket on the DXH4 3. Motherboard power
switch header on the host PC 4. Front panel power switch on the host computer
Complete the installation
1. Connect a suitable network cable between the DXH4 and the PCoIP network.
For the best performance, use a network dedicated to PCoIP traffic.
2. Connect the video outputs on the host computer graphics card(s) to the Mini
DisplayPort video inputs on the DXH4.
3. Replace the chassis cover and reconnect the power cable.
4. Restart the host computer.
The operating system detects the DXH4 and locates the appropriate drivers.
Note: See the DXH4 user manual to install dual DXH4s for an octal video
configuration, or to install a network extender card.

HOTKEY
AMULET
®
DXH4 and DXH4-M
PCoIP Host Card for PCs and Workstations
www.amulethotkey.com DXH4 Quick Start Guide 1.2 April 2019
QS-DXH4-0001
Quick Start Guide
© 2019 Amulet Hotkey Ltd. All rights reserved.
Information in this document is subject to change. No part of this document may be reproduced through any means including (but not limited to) electronic or
mechanical, without express written permission from Amulet Hotkey Ltd. Amulet Hotkey Ltd may have patents, patent applications, trademarks or copyrights or other
intellectual property rights covering subject matter in this document. PC-over-IP, PCoIP and the PCoIP logo are registered trademarks of Teradici Corp. Amulet Hotkey
and ‘solutions you can bank on’ are registered trademarks of Amulet Hotkey Ltd. Other product names and company names listed within this document may be
trademarks of their respective owners. Amulet Hotkey products are designed and built in the UK.
Connect a zero client to the DXH4
Several connection methods are supported. The default method is Auto Detect,
but there are other methods such as SLP Discovery or Direct to Host.
You can also use a connection broker. See the DXH4 user manual for more details.
1. Make sure the remote Amulet Hotkey zero client is powered on.
2. Click Connect to start a PCoIP session with the zero client using the default
connection method, or follow the steps in Change the connection method.
Change the connection method (optional)
1. Select Options → Configuration from the Menu Bar.
2. Click Unlock and enter the default password ahkdante.
See the DXP4 user manual for how to change the default password.
3. Select the Session tab and select the connection type required from the menu.
4. Click on OK.
DHCP assignment
If your network uses DHCP, the DXH4 obtains its IP address from the DHCP server.
If no DHCP server is available, the DXH4 times out after three minutes and adopts
its default IP address of 192.168.1.100.
CAUTION
■Change the default IP address as soon as possible
Change the default IP address
All DXH4 cards will revert to the same default IP address, this can cause conflicts as
the network grows. Use the Administrative Web Interface (AWI) to assign a
different static IP address than the default.
1. Enter the IP address of the DXP4 into your browser to access the AWI.
2. Enter the default password ahkdante and click Log In.
3. From the Configuration menu select the Network option.
4. Make sure the Enable DHCP option is unchecked.
5. Enter the new fall-back default IP address into the IP Address fields.
6. Make sure the Enable DHCP option is checked.
FCC compliance statement
This device complies with part 15 of the FCC Rules. Operation is subject to the
following conditions: (1) this device may not cause harmful interference and (2)
this device must accept any interference received, including interference that
cause undesired operation.
Additional information
LED indicators
See the DXH4 Manual for full LED descriptions.
Technical Support
For product documentation, downloads and technical assistance, visit:
For further information on all our products, visit www.amulethotkey.com.
WARNING
To reduce the risk of fire or electric shock:
-do not disassemble the unit.
-make sure the unit is powered off before you remove
or install components.
-do not expose this appliance to rain and moisture.
-do not expose the appliance to dripping or splashing.
-do not place objects filled with liquids on or near the
appliance.
CAUTION
-Apart from those mentioned in this guide, there are no
user serviceable parts inside.
-Install in accordance with these instructions.
-Do not install near significant sources of heat.
-Ensure the product is properly earthed.
-Only use attachments and accessories approved by
Amulet Hotkey.
-Clean the product only with a dry cloth.
DXH4 user manual
The DXH4 user manual and other product documentation are available on the
Amulet Hotkey website. See the DXH4 user manual for more details about:
■Internal card connections. The DXH4 card has several internal sockets and
jumpers, including an RPC socket, an inter-card connection, and a
supplemental power socket.
■Remote power cycling. The DXH4 supports Wake-on-LAN and Remote
Power Cycling (RPC), allowing users to wake up from standby or power down
the host computer from a remote zero client.
Because of SFP module power requirements, the DXH4-M does not support
Wake-on-LAN on some PCs.
■Troubleshooting. Refer to the manual if you have any display or connection
issues, or contact Amulet Hotkey Technical Support.
■Technical specifications. Full details of the product specifications.
1
2
3
4
Figure 4: LED indicators
1. Speed LED: Network speed. Green 1 Gbit/s. Amber 100 Mbit/s.
2. Activity LED: Network activity and connection type. Also shows progress of
firmware updates. Red flash, half duplex connection.
3. Status LED: Indicates the PCoIP link status. Blue - fibre link. Green - copper link.
LED flashes if PCoIP link exists but not in session. Red flash, card error.
4. INT FN LED: Not used.