Andersen MSS-009B/A User manual

Windows and doors can be heavy. Use safe lifting
techniques and a reasonable number of people
with enough strength to lift, carry and install
window and door products to avoid injury and/or
product damage.
▶Tape broken glass before removal to reduce glass fragmentation.
▶Keep all hardware parts and screws for reuse.
Use caution when working at elevated
heights and around unit openings. Follow
manufacturers’ instructions for ladders
and/or scaffolding. Failure to do so may
result in injury or death.
Follow manufacturers’ instructions for hand
or power tools. Always wear safety glasses.
Failure to do so may result in injury and/or
product damage.
For questions call 1-888-888-7020 Monday - Friday, 7 a.m. to 7 p.m. and Saturday, 8 a.m. to 4 p.m. central time. For more information
and/or guides visit andersenwindows.com.
Please leave this guide with building owner.
Thank you for choosing Andersen.
▶Read guide from beginning to end before starting installation. Read all warnings and cautions during unit installation.
“Andersen” and all other marks where denoted are trademarks of Andersen Corporation. ©2003-2012 Andersen Corporation. All rights reserved. 0003911 BC Revised 04/11/12
for Andersen® 400 and 200 Series Casement and Perma-Shield®Casement Windows
Manufactured 1966 to Present
Sash Replacement
• For standard size sash, use dash (I) and Circular ( ) marks on the sash for hardware locations.
• For custom-size sash, use measurements indicated in step for hardware locations.

Wear gloves, safety glasses goggles
or eye shields when handling glass.
Tape broken glass with filament or
duct tape before removal to reduce
glass fragmentation.
Identify the hardware style that corresponds to the hardware on your window unit in one of the following
sections A-G. Proceed to that section in the guide for detailed instructions on replacing your sash.
• Checkthesashsize,glasstype,color,andkitcontentstoverifyallpartsarecorrect.
• Theunit/sashopeningmustbeplumb,level,square,andfreeofanybowedjambs.Tocheck,measureframe
diagonallyfromcornertocorner.Themeasurementsmustbewithin1/8"ofeachother.
• Inspectforanydamagetotheframeandvinylcover.Repairasneeded.
• Ifanyoftheaboverequirementsarenotmet,haveaqualiedcarpenter,builder,orcontractordetermine
whether the window frame should be replaced or reinstalled, or if there are structural problems that need to be
corrected before sash replacement.
Sash must be supported during
entire removal and installation
procedures. Failure to support Sash
mayresultininjuryorproduct
damage.
When drilling into the Sash,
drillonly1/8"deeptoavoid
penetrating the glass area or
drilling through the Sash.
Table 1 - Keeper Position Dimensions
(Sections A & B)
Dimension “A” is the distance from the edge of the
sash to lower screw hole on the bottom keeper.
Dimension “B” is the distance from the edge of the
sash to the lower screw hole on the top keeper.
Overall Sash Height Dim. DIM. "A" DIM. "B"
C2 or 221/2" 915/16" N/A
C25or 225/8"-263/4" 121/8" N/A
C3 or 267/8"-343/8" 157/8" N/A
C35or 34-1/2"-391/4" 185/16" N/A
C4 or 393/8"-463/8" 91/2" 345/16"
C45or 461/2"-511/4" 117/8" 363/4"
C5 or 513/8"-581/4" 911/16" 46"
C55or 583/8"-631/4" 123/16" 487/16"
C6 or 633/8"-701/4" 1511/16" 52"
Straight Arm
October 2011 through Present
SashChannel
14" Straight Arm Operator
12" Straight Arm Operator
22"Hinge
Waterbar
Weatherstrip
(Located on
Top of Sash)
Keeper(s)
Component Identification SECTION
A
Parts Included
(1) Sash
(1) InstallationGuide
Installation Tools Needed:
•SafetyGlasses
•PhillipsScrewdriver
•Pliers
•Pencil
•ElectricDrill
•3/32"DrillBit
•PryBar
•UtilityKnife
CasementSash
Sash Replacement Guide
2

Straight Arm
September 1998 to September 2011
SashChannel
Straight Arm Operator 22"Hinge
CasementSash
Keeper(s)
Component Identification SECTION
C
Parts Included
(1) Sash (custom sizes will not be pre-marked
for hardware placement)
(1) InstallationGuide
Installation Tools Needed:
•SafetyGlasses
•PhillipsScrewdriver
•Pencil
•Drill/Driver
•3/32"DrillBit
•PryBar
•UtilityKnife
•Pliers
Waterbar
Weatherstrip
(Located on
Top of Sash)
Split Arm
May 1995 through September 1998
CasementSash
Component Identification
Split Arm Operator
Waterbar
Weatherstrip
(Located on
Top of Sash)
Keeper(s)
Sash Bracket Hinge
SECTION
D
Parts Included
(1) Sash
(1) InstallationGuide
Installation Tools Needed:
•SafetyGlasses
•PhillipsScrewdriver
•FlatBladeScrewdriver
•Pencil
•Drill/Driver
•3/32"DrillBit
Split Arm
September 1998 to Current
CasementSash
Component Identification
Split Arm Operator
Waterbar
Weatherstrip
(Located on
Top of Sash)
Keeper(s)
Sash Bracket Hinge
SECTION
B
Parts Included
(1) Sash (custom sizes will not be pre-marked
for hardware placement)
(1) InstallationGuide
Installation Tools Needed:
•SafetyGlasses
•PhillipsScrewdriver
•FlatBladeScrewdriver
•Pencil
•Drill/Driver
•3/32"DrillBit
For corrosion resistant sash channel, use Section A
3
Sash Replacement Guide

Straight Arm
1966 through May 1995
SECTION
G
Split Arm
1966 through May 1995
CasementSash
Waterbar
Weatherstrip
(Located on
Top of Sash)
Component Identification
Waterbar
Weatherstrip
(Located on
Top of Sash)
Component Identification
1974-82,1982-95(22"opg.)
Straight Arm Operator
Split Arm Operator
Sash Bracket
OperatorChannelType
Notched
Regular
Silver Satin
Hinge
Keeper(s)
1966-74SilverSatin
Straight Arm Operator
Parts Included
(1) Sash
(1) InstallationGuide
Installation Tools Needed:
•SafetyGlasses
•PhillipsScrewdriver
•Pencil
•Drill/Driver
•3/32"DrillBit
•PryBar
•UtilityKnife
Parts Included
(1) Sash
(1) InstallationGuide
Installation Tools Needed:
•SafetyGlasses
•PhillipsScrewdriver
•Pencil
•Drill/Driver
•3/32"DrillBit
CasementSash
Keeper(s)
Straight Arm
May 1995 through September 1998
SashChannel
Straight Arm Operator
22"Hinge
Waterbar
Weatherstrip
(Located on
Top of Sash)
Keeper(s)
Component Identification SECTION
E
SECTION
F
Parts Included
(1) Sash
(1) InstallationGuide
Installation Tools Needed:
•SafetyGlasses
•PhillipsScrewdriver
•Pliers
•Pencil
•Drill/Driver
•3/32"DrillBit
•PryBar
•UtilityKnife
CasementSash
4
Sash Replacement Guide

Stationary
1966 through Present
1966throughApril1995,
December1998toPresent
SashClip
May1995through
December1998
SashClip
11/16"Flat
HeadNails
1/2"x#6
Screws
Waterbar
Weatherstrip
(Located on
Top of Sash)
Component Identification
Additional Parts Required
(AvailableatyourAndersenDealer)
(1) Package11/16"FlatHeadNails
(1) PackageSashClips
(1) Package1/2"x#6Screws
Parts Included
(1) Sash
(1) InstallationGuide
Installation Tools Needed:
•SafetyGlasses
•Hammer
•Drill/Driver
•3/32"DrillBit
•SmallPryBar
•ThinBladePuttyKnife
•GlassClamps
•ViseGrips
•Pliers
•4dFinishNails
SECTION
H
PartNumber
1359408
PartNumber
1359410
CasementSash
Sash Replacement Guide
5

WhenHingeScrewsareremovedSashisfreeto
comeout.Toavoidinjury,product,and/orproperty
damage, use a reasonable number of people to
support the Sash during the replacement process.
Useextremecarewhenworkingaroundwindow
opening.Neverleaveawindowopeningunattended,
especially when children are present. Falling from
windowopeningmayresultinsevereinjuryordeath.
Sash Replacement Guide
6
1. Remove Sill Stop PryBar
Utility
Knife
Sill Stop
Extension
Jamb
SECTION
A
2. Remove Operator
• Breakvarnishorpaintsealbyscoringbetween
Sill Stop and Extension Jamb with a utility knife.
• PryunderSill Stopfromtheexteriortoremove
Sill Stop.UsecaretoavoiddamagingSill Stop.
• RemovenishnailsinSill Stop by pulling
through back side with pliers.
3. Remove Hinge Plate Screws
• OpenSashsufcientlytoaccessscrewinTop and
Bottom Hinge Plate. Top and Bottom Hinge remain
attachedtoSash.ItmaybenecessarytomoveSashfor
access to all screw locations. Keep screws for reuse.
4. Remove Sash Hardware
• RemoveTop and Bottom Hinges from Sash.
• RemoveOperator Channel from bottom of Sash.
• RemoveKeeper(s) from Sash.
• RemoveSnugger Screw(s) from Sash if present.
Top View
Exterior
Interior
Operator
Arm Shoe
Operator
Channel
Operator
• RemovescrewsfromOperatorbase.Onlythree(3)ofthe
ve(5)screwsshownareuseddependingonleftorright
hand operation. Keep screws for reuse.
• SlideOperator Arm Shoe off Operator Channel on bottom of Sash.
RemovingOperatorallowsSashtoswingfreely.
Duringwindyconditions,Sashmaysuddenlyswing
outandbreakfreecausinginjury,product,and/or
property damage. Support Sash during the entire
replacement process.
Top View
Exterior
Interior
HingePlate
Screws
Sash
Top View
Exterior
Interior

5. Attach Operator Channel
OperatorChannel
SECTION
A
DIM."A"
7. Attach Keepers
• PositionReplacement Sash, interior side up, with top
of Sash facing away. Apply Operator Channel to
bottomofSashusingmeasurement"A"foundintable.
Dimension"A"ismeasuredfromtheoppositesideof
Keeper(s) location.
8. Install New Sash
• InstallnewSash in frame opening reversing
Steps 1, 2, and 3.
• FastenTop and Bottom Hinge Plate to frame using
hinge screws removed in Step 3.
6. Attach Hinges
Drillonly1/8"deeptoavoidsashorglassdamage.
Dash(I)andCircular( ) marks on the Sash are
predrilllocationsforstandardsizesash.
Useonlythemarkindicatedineachinstruction.
These marks are NOT used in Step 5 for Operator
Channellocation.
LowerHole
to Mark (
I
)
Waterbar Weatherstrip
(Located on Top of Sash)
• Drill3/32"holes1/8"deepusingOperator Channel as a
template. Fasten using previously removed screws.
• FastenOperator using screws removed in Step 2.
• FastenSill Stop using finish nails.
Casement Sash with Channel Positioned on Right Hand Unit
Interior Side Up
First Mark (
I
)
FirstHingeHole
Interior Side Up
Interior
Side Up
Overall Sash Width Dim. DIM. "A"
C or 23" (12"Track) 25/8"
CW or 231/2-271/4"(12"Track) 5-3/4"
CX or 271/8-30-3/8"(14"Track) 7-3/4"
CXWor 301/2"-34-3/4"(14"Track) 7-3/4"
Dimension"A"isthedistancefromtheedgeofthesash
(hingeside)toedgeofSashChannel.Dimensionvaries
dependingonsashsize.
1-3/4"
(for custom
sizesonly)
Snugger location
(ifequipped)
• PositionBottom Hinge with first screw hole over the (I)
markonthenewSashforstandardsizesoratmeasured
locationforcustomsizes.
• Predrillthrough(I)markormeasuredlocation,1/8"deep
witha3/32"drillbitandsecurewithpreviouslyremoved
5/8"atheadstainlesssteelhingescrew.Repeatfor
remaining hinge holes.
• RepeatprocedureforTop Hinge.
• InstallSnugger Screw, using old Sash for location,
measuring from end of Sash.
• Positionkeeper(s)accordingtolocationonoldsash.
 -Forstandardsizes,positionlowerholeat(
I
) mark.
-Forcustomsizes,measureaccordingtoTable-1onpage2.
• Predrillthrough(
I
) mark(s) or measured location(s)
1/8"deepwitha3/32"drillbit,usingKeeper(s) as a template.
 NotetheopenpartoftheKeeper faces away from the glass.
• Fastenusingpreviouslyremovedscrews.
Bottom
Hinge
Keeper
Sash Replacement Guide
7

Stopper
Screw
3. Release Hinge Arm
• LiftHinge Arm off Stud being careful
tokeepAdjustmentInsertattachedto
arm.
• IfLimited Vent Control Plate is
present, remove screw and slide it off
HingePlate.
2. Release Operator Arm
• ReleasetheOperator Arm Clip from the Sash Bracket
usingaatbladescrewdriver.
• CrankOperator open to clear Sash.
• LiftOperator Arm and swing out under Sash.
1. Remove Stopper Screws
• OpentheSashtoabout30°andremovetheStopper
Screws from the Top and Bottom Hinge Channel.
• Keep screw for reuse.
4. Remove Sash
• HoldSashrmlyandslideTop and Bottom Hinge Shoes off
ends of hinge channels and remove Sash.
• PlaceSashonaatworkingsurfacewithinteriorfacingup.
5. Remove Sash Hardware
• RemoveTop and Bottom Hinges from Sash.
• RemoveSash Bracket from bottom of Sash.
• RemoveKeeper(s) from Sash.
ReleasingOperatorArmallowsSashtoswingfreely.
Duringwindyconditions,Sashmaysuddenlyswingout
andbreakfreecausinginjuryand/orproductdamage.
Support Sash during entire replacement process.
SECTION
B
OperatorArmClip
BottomHingeShoe
HingeArm
Sash Bracket
30°
LimitedVent
ControlPlate
Top View
Exterior
Interior
Top View
Exterior
Interior
Top View
Exterior
Stud
Adjustment
Insert
Clip
Interior
HingePlate
Top View
Exterior
Interior
Useextremecarewhenworkingaroundwindowopening.
Neverleaveawindowopeningunattended,especially
when children are present. Falling from window opening
mayresultinsevereinjuryordeath.
• RemoveSnugger Screw(s) from Sash if present.
• Keepscrewsforreuse.
8
Sash Replacement Guide

SECTION
B
Casement Sash with Bracket
Positioned on Right Hand Unit
Sash
Bracket
Hingemustbetight
against Sash Lip
8. Attach Keepers
9. Install New Sash
7. Attach Hinges
LowerHole
To (
I
)Mark
• PositionBottom Hinge(blackorbrownHingeShoe)withrst
screw hole over the (I)markonthenewSashforstandardsizes
oratmeasuredlocationforcustomsizes.
• Predrillthrough(I)markormeasuredlocation,1/8"deepwitha
3/32"drillbitandsecurewithpreviouslyremoved5/8"athead
stainlesssteelhingescrew.Repeatforremaininghingeholes.
• RepeatprocedureforTop Hinge
(whiteoralmondHingeShoe).
Drillonly1/8"deeptoavoidsashorglassdamage.
• Predrillthrough(I)markormeasuredlocation,1/8"deep
witha3/32"drillbit.UsingSash Bracket as a template, drill
remaining holes and secure with previously removed screws.
Sash
HingeShoe
HingeChannel
Sash Bracket
Stopper
Screw
Operator Arm
HingeArm
Stud
Adjustment
Insert
Clip Top View
Exterior
Interior
• InstallnewSash in frame opening reversing
Steps 1, 2, 3, and 4.
• SlideTop and Bottom Hinge Shoes onto Hinge
Channelstowardframe'ssidejamb.
• InsertandsecurepreviouslyremovedStopper
Screws in Top and Bottom Hinge Channel.
• AttachTop and Bottom Hinge Arms to frame
using Adjustment Insert and Clip.
• AttachOperator Arm to Sash Bracket using
screwdriver to snap Stud Fastener in place.
Interior Side Up
Interior
Side Up
Interior
Side Up
3-9/16"
(for custom
sizesonly)
1-3/4"
(for custom
sizesonly)
BottomHinge
(Brown or Black Shoe)
• Positionkeeper(s)accordingtolocationonoldsash.
-Forstandardsizes,positionlowerholeat(
I
) mark(s).
-Forcustomsizes,measureaccordingtoTable-1onpage2.
• Predrillthrough(
I
)mark(s)ormeasuredlocation(s)1/8"deep
witha3/32"drillbit,usingKeeper(s)asatemplate.Notethe
open part of the Keeper faces away from the glass.
• Fastenusingpreviouslyremovedscrews.
Dash(I)andCircular( ) marks on the Sash are
predrilllocationsforstandardsizesash.
Forcustom-sizesash,usemeasurementsshown.
Useonlythemarkindicatedineachinstruction.
• PositionreplacementSash,interiorsideup,withtopof
Sashfacingaway.PositionSash Bracket to bottom of
Sashatthepre-markeddash(I)forstandardsizesorat
measuredlocationforcustomsizes.
Keeper
6. Attach Sash Bracket Waterbar Weatherstrip
(Located on Top of Sash)
9
Sash Replacement Guide

1. Remove Sill Stop PryBar
Utility
Knife
Sill Stop
ExtensionJamb
SECTION
C
2. Remove Operator
• Breakvarnishorpaintsealbyscoringbetween
Sill Stop and Extension Jamb with a utility knife.
• PryunderSill Stopfromtheexteriortoremove
Sill Stop.UsecaretoavoiddamagingSill Stop.
• RemovenishnailsinSill Stop by pulling
through back side with pliers.
• OpenSashsufcientlytoaccessscrewinTop and
Bottom Hinge Plate. Upper and Lower Hinge remain
attachedtoSash.ItmaybenecessarytomoveSashfor
access to all screw locations. Keep screws for reuse.
4. Remove Sash Hardware
• RemoveTop and Bottom Hinges from Sash.
• RemoveOperator Channel from bottom of Sash.
• RemoveKeeper(s) from Sash.
• RemoveSnugger Screw(s) from Sash if present.
3. Remove Hinge Plate Screws
WhenHingeScrewsareremovedSashisfreeto
comeout.Toavoidinjury,product,and/orproperty
damage, use a reasonable number of people to
support the Sash during the replacement process.
Top View
Exterior
Interior
Operator
Arm Shoe
Operator
Channel
Operator
• RemovescrewsfromOperatorbase.Onlythree(3)of
theve(5)screwsshownareuseddependingonleftor
right hand operation. Keep screws for reuse.
• SlideOperator Arm Shoe off Operator Channel on
bottom of Sash.
RemovingOperatorallowsSashtoswingfreely.
Duringwindyconditions,Sashmaysuddenlyswing
outandbreakfreecausinginjury,product,and/or
property damage. Support Sash during the entire
replacement process.
Top View
Exterior
Interior
HingePlate
Screws
Sash
Top View
Exterior
Interior
Useextremecarewhenworkingaroundwindow
opening.Neverleaveawindowopeningunattended,
especially when children are present. Falling from
windowopeningmayresultinsevereinjuryordeath.
Sash Replacement Guide
10