ANEP P4GU VoLTE Instruction Manual

P4GU VOLTE
4G MOBILE NETWORK GATEWAY4G MOBILE NETWORK GATEWAY
EQUIPMENT FOR ELEVATORSEQUIPMENT FOR ELEVATORS
NT_ANEP_P4GU_VoLTE_EN_12-05-2022
www.anepstore.com

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SUMMARY
SUMMARY ........................................................................................... 2
GENERAL WARNINGS ....................................................................... 5
General Remarks .......................................................................... 5
DESCRIPTION ..................................................................................... 6
Main Features ............................................................................... 7
LEDS ................................................................................................... 7
INSTALLING ........................................................................................ 9
Tips for installation ........................................................................ 9
Consumption table ........................................................................ 9
Fixation ......................................................................................... 10
Inserting the SIM card .................................................................. 11
Installating the antenna ................................................................. 12
Remote alarm ............................................................................... 13
Connecting the power supply / bettery ......................................... 14
STARTING ........................................................................................... 15
PROGRAMMING BY PHONE .................................................... 16
How to use .................................................................................... 17
Roaming conguration .................................................................. 17
Setting the country ........................................................................ 17
Adjusting the Transmit/Receive Gain ........................................... 17
Setting the call codec ................................................................... 18
Telephone number for administration ........................................... 18
Programming password ................................................................ 18
Dialed Telephone Number Converter ............................................ 18
2G, 3G, 4G signal level measurement .......................................... 19
Setting the network type ............................................................... 19
Telephone number for notication ................................................. 19
Battery Alert .................................................................................. 19
Telephone line voltage ................................................................... 20
External power supply fault check ................................................ 20
Reading battery status .................................................................. 20
Restarting (rebooting) ................................................................... 20
Factory Reset ................................................................................ 20
SUITE

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SUMMARY
PROGRAMMING BY SMS .................................................................. 21
Message format ............................................................................ 21
Mode / Reading mode of use ....................................................... 22
Conguration / Désactivation of roaming ...................................... 22
Reading the Roaming status ........................................................ 22
Read / Set country code ............................................................... 22
Reading / Adjusting the transmitter gain ....................................... 23
Reading / Adjusting the receiver gain ........................................... 23
Reading / Setting the call codec ................................................... 23
Denition / Deletion / Reading of the administrator number ......... 23
Programming password settings .................................................. 23
Dialed Telephone Number Converter ........................................... 24
Entering / Deleting a pre-recorded number .................................. 24
Deleting all pre-stored numbers ................................................... 24
Playing pre-recorded Nos ............................................................ 24
2G / 3G / 4G signal level measurement ....................................... 24
Reading / Setting the type of network ............................................. 25
Denition / Deletion / Reading of the notication number .............. 25
Denition / Reading of the Tel. ANEP protocol ............................... 25
Entering / Reading ANEP protocol identier ................................... 25
Enabling / Disabling the battery charge level check ....................... 26
Reading the battery charge level check ......................................... 26
Voltage / Reading Telephone Line Voltage ..................................... 26
Enabling / Disabling external power supply control ........................ 26
Reading the external power supply control .................................... 26
Identifying the type of gateway ....................................................... 27
Reading battery status .................................................................... 27
Remote update [DATA at rate required] ........................................ 27
Restarting (rebooting) .................................................................. 27
Factory Reset ............................................................................... 27
SUITE

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SUMMARY
ADJUSTING THE GAIN ..................................................................... 28
AUTOMATIC PHONE NUMBER CONVERTER ................................ 29
MEASURE THE SIGNAL LEVEL ...................................................... 31
BATTERY ALERT ............................................................................... 32
EXTERNAL POWER FAILURE MONITORING ................................. 33
READING ADVANCED GATEWAY PARAMETERS .......................... 34
BATTERY STATUS READING ........................................................... 35
REBOOT .............................................................................................. 36
FACTORY RESET ............................................................................... 36
SERVICE .............................................................................................. 37
SIGNALING ......................................................................................... 38
TONES ............................................................................................. 38
CALL SIGNALING .......................................................................... 39
LEDS ................................................................................................... 39
GREEN - 2G / 3G / 4G network strength ........................................ 39
RED - Device status ........................................................................ 40
WHITE - Line status ......................................................................... 40
BLUE - Power status ....................................................................... 40
PROBLEM RESOLUTION ................................................................. 42
WARRANTY ....................................................................................... 43
SUITE

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GENERAL WARNINGS
GENERAL REMARKS
Pay close attention to the warnings contained in this section as they provide
important guidelines for achieving a safe installation, for correct use and
maintenance of the product.
• The appliance must be intended EXCLUSIVELY for the use for which it was
been designed and ANEP cannot be held responsible for any damage resulting
from improper use.
• The product has been designed in compliance with the standards, the
installation must be carried out inside compliant installations meeting
appropriate standards.
• Before carrying out any intervention inside or outside the product (cleaning,
maintenance, etc.) disconnect the appliance from the main power supply and
the battery.
• For any repair work, please contact our service exclusively after-sales SAVTEL.
• Install the product in a ventilated room taking into account the ventilation which
does not must in no case be obstructed.
• Do not install the product in a potentially explosive environment.
• Ensure that the product is installed according to the prescribed indications.
• Do not introduce objects, liquids or dust, do not use a spray inside the product.
• The packaging elements must not be left within the reach of children, because
they can be potential sources of danger.
• In order to capture a better 4G GSM network, install the gateway at the highest
• possible in the building, ideally in high machinery, otherwise at the top of
elevator shaft.
WARNING
Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.
Electrical equipment must be compulsorily recycled
according to Directive n°2012/19/EU relating to waste
electrical equipment and Electronic (WEEE)

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DESCRIPTION
P4GU VoLTE is a device which is connected directly to a fixed telephone or a
remote alarm, makes it possible to make and receive calls via the mobile network.
For operation, a SIM card is required.
P4GU VoLTE has an internal backup battery (to be connected)
VoLTE
BATTERY
NI-MH 7,2V 800mAh
(To be connected)
LINE CORD
(Cord 2m)
ANTENNA
(cordon 2m)
GATEWAY
P4GU VoLTE
P4GU with
Power Supply Socket
réf : A-EA-022
P4GU with
2-WIRE Power Supply
réf : A-EA-023
OR
réf. ANEP
J-CA-049

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MAIN FEATURES
• Local programming via a telephone set [DTMF]
• Remote programming via SMS
• Roaming service management (roaming)
• Control of the absence of electrical network
• Remote firmware update (with data plan)
• Checking the battery charge level
• Power failure notification SMS
• Power restored notification SMS
• Battery exhausted notification SMS
• State of the power supply under ANEP protocol
• Fallback mode: connection to the 4G network, otherwise 3G, otherwise 2G
(voice only)
• Reading of 2G, 3G or 4G signal level
• Automatic converter of selected number
• Setting transmit and receive gains
• Remote reset
• Remote firmware update (internal software)
• Mobile network intensity signaling LED
• Device status LEDs
• Line status indicator LED
• Power status indicator LED
• Dual Band Module (European 4G Network)
• Transmit power 2W
• Input for direct 12Vdc power supply
• Input for transformer power supply. external 230Vac / 12Vdc
• External antenna (cable L = 2m) / (antenna with optional 10m cord)
• Plug-in or two-wire external adapter (input 230Vac 50 Hz, output 12Vdc 500mA)
• Dimensions: 140 x 96 x 28mm
• Weight: 220g
LEDS
The P4GU VoLTE device has 4 LEDs visible on the outside. For the meaning of
the flashing of each of the LEDs, consult the chapter "Signals"
(see pages 39 to 43).
Green LED: intensity of the mobile network in 2G, 3G or 4G
Red LED: device status
White LED: line status
Blue LED: power status

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A B
DEFG
H
LED green
GSM network intensity
LED red
device status
LED white
line status
LED blue
power supply status
C
> Remove the cover by acting on the upper side.
AANTENNA cable SMA connector
BSlot for the SIM card (standard SIM format 2FF)
C2G, 3G, 4G network reception level LED (green)
Device status LED (red)
Line status LED (white)
Power status LED (blue)
DRJ11 connector for connecting a fixed telephone or a remote alarm
EInput for transformer power supply. external 230Vac / 12Vdc
FTerminal for connecting a fixed telephone or a remote alarm
G Connection of the external 12V power supply
HConnecting the internal battery

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INSTALLATION
Tips for Installation
• The P4GU VoLTE gateway must be installed in a place where the radio
signal is sufficient for its correct use. In case that it is impossible to have of the
network with the 2m antenna, ANEP can optionally provide a 10 m antenna (ref.
A-EA-030), or a 5 m extension (ref : A-EA-025)
• It is important to have sufficient space around the device to optimized
maintenance operations.
• The P4GU VoLTE device cannot be installed outdoors because there is no
protection against atmospheric agents (rain, humidity, etc.) which could damage
it.
• Do not install the P4GU VoLTE device near other electronics devices (radio
or TV equipment, computers, television broadcasting systems, etc.) or magnetic
(credit card, tickets, etc.) which may be subject to Radiofrequences interference
from the device: the recommended minimum distance is 2.5 m.
• The P4GU VoLTE device should not be installed near medical devices .Its use
may harm hearing aids or pacemakers.
• Make sure that the use of the device at the place of installation is authorised.
Should not normally be installed in hospitals, aircraft, etc.
Consumption table
Power supply
10Vdc 12Vdc 13,8Vdc 10Vdc 12Vdc 13,8Vdc
(internal battery disconnected) (internal battery connected)
Handset on hook 30mA 30mA 25mA 40mA 60mA 50mA
Off-hook 90mA 80mA 70mA 100mA 105mA 90mA
Talk 130mA 115mA 110mA 140mA 135mA 130mA
SMS transmission 75mA 60mA 55mA 85mA 80mA 75mA

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5mm
INSTALLATION
ATTACHMENT
Check the mobile network strength by the green network strength LED
(see chapter “Signals”, page 39)
Locate an area where the GSM signal is sufficient, ANEP recommends 3 fla
shes of the green LED.
Note: The network may vary depending on the telephone company.
• Make two holes of ø5 mm in diameter on the wall spaced between them by 50 mm.
• Insert the 2 dowels and tighten the screw up to 5 mm away from the wall.
• Insert the P4GU VoLTE device, through the two posterior eyelets, on the 2
screws from the wall.
50mm
ø5
ø5

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OPEN
LOCK
INSTALLATION
SIM CARD
(STANDARD SIZE 2FF)
Before inserting the SIM card, make sure you are electrostatically discharged
and that the device is switched off to avoid damaging it.
Use all precautions to avoid electrostatic discharge.
Gently push the front
part of the SIM card
slot down (until it
releases) and lift it up.
Slide the SIM card
into the slot on the
front panel.
Lower the front
part and push it up
until it locks.
FORMAT
mini-SIM
2FF
ATTENTION
The SIM card must have the PIN CODE DEACTIVATED.
If the SIM card has the PIN CODE activated, it must be
deactivated using a cell phone

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INSTALLATION (continued)
ANTENNA
Screw the cable (2m) of the supplied antenna
into the SMA connector
(Ain picture page 8)
To ensure proper operation of the
correct operation of the P4GU VoLTE,
place the magnetic base antenna
so that there are no metal structures that
structures that may mask the signal.
WARNING
Do not install the product near other electrical appliances or
electronic devices that were not designed to be associated with it
and which could be a source of disruption or interference.
WARNING
To avoid damage to the device.
NEVER power the P4GU
without first installing the antenna
YES NO
METAL
SURFACE
METAL
SURFACE
METAL
SURFACE
METAL
SURFACE
METAL
SURFACE
METAL
SURFACE
METAL
SURFACE

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INSTALLATION (continued)
TELEALARM
Plug throughof the RJ11 connector
(Dsee photo page 8)
the P4GU VoLTE device
to a landline phone
or a remote alarm.
or
Connect via the TEL terminal
(Fsee photo page 8)
the P4GU VoLTE
to a landline telephone
or a remote alarm.
Scheme
of
connection
range
ANEP
BOX
White (Ring)
-52V
Red (Tip)
0V White (Ring)
-52V
RJ11
OU
Red (Tip)
0V
S-BOX
White (Ring)
-52V
Red (Tip)
0V
White (Ring)
-52V
Red (Tip)
0V
BOX-C
PHONIE
TA
TX
Versions :
*
,1,2,3
E1 E2 E3 E4
BP AL.
White (Ring)
-52V
Red (Tip)
0V
BOX-TA
or BOX-TA+
or BOX-TX
or BOX-TX+
or E-BOX
or BOX-PARK

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12Vcc
(10 à 17Vcc)
INSTALLATION (continued)
POWER SUPPLY
by TRANSFO
230Vac / 12Vcc
Power supply by external adapter
230Vac / 12Vcc on terminal E
Connect the external adapter
to the E input (see photo on page 8)
Nota : It is recommended to
provide upstream of the product
an appropriate electrical protection
appropriate electrical protection,
in order to to cut off the power supply
in the event of a fault.
OR POWER SUPPLY
by direct 12Vcc
Power supply by direct 12Vdc
(Terminal G) (see photo page 8)
Connect the power wire to Terminal G
(see photo page 8) in respecting the polarities
Nota : The maximum supply voltage
that can be supplied is 17 Vdc.
The minimum supply voltage
that can be supplied is 10 Vdc.
A-EA-023
A-EA-022
OR
Block
Sector
Socket
Block
Sector
2 wires

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INSTALLATION (continued)
BATTERY
• Connect the battery
as shown opposite
• Close the cover of the device,
paying attention to the power cord.
STARTING
• Power up the P4GU VoLTE device (see page 14)
• Wait at least 30 seconds to 3 minutes and more for proper registration of the
device by the 2G, 3G or 4G mobile network
• Make sure that the device status LED (RED) blinks rapidly once every 3
seconds as once every 3 seconds as described in the chapter "Signals" (see
page 42)
• If the red device status LED flashes faster and stays on longer (see page 42),
the device is not properly connected to the 2G, 3G or 4G network
• Unplug the P4GU VoLTE and check if the SIM card is correctly inserted or not
blocked by the PIN code.
• See also the chapter "PROBLEM RESOLUTION" (see page 43)
réf. ANEP
J-CA-049
WARNING
The backup battery
must be connected
after the power supply
of the P4GU VoLTE.

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PROGRAMMING BY PHONE
Allows the customization of the device according to your own needs.
Programming can be done manually using a multi-frequency telephone
equipped with a keyboard.
It is possible to program :
• The configuration of the roaming service
• The number for SMS warning
• The number of the administrator
• The programming password
• Control of the battery charge level
• Control of the absence of the electrical network
• Automatic converter of the selected number
• Receiver gain setting
• Transmitter gain setting
• Front-end call number
• Gateway ID number
Nota : During programming, no more than 5 seconds must pass between one
digit and the next. At the end of the 5 seconds without digits there will be
a deterrent tone and it will be necessary to hang up.
Nota : At the end of each setting, if it is correct, there will be a confirmation
tone If it is incorrect, there will be an error tone. In any case, the tone of
invitation to selection will follow and it will be possible to proceed with
proceed with the programming and make a call.
Nota : It is possible to carry out the settings even without a network.
After the confirmation or error tone there will be a tone indicating
that there is no network. It is possible to continue programming or
to hang up.
= (pick up the phone)

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PROGRAMMING BY PHONE
Code
Function format Descriptions / Informations
Note: In the "Programming by telephone" table
the value programmed at the factory is shown in bold type.
2X HOW TO USE **2X#
X : option from 1 to 2
1 = mobile network line tones
2 = line tones generated by 4G VoLTE
(recommended mode for remote alarms or other
other devices that perform line tone monitoring)
line tones)
5ITINERANCE
(roaming)
**5*1# Activated
**5*0*
XXXY...Y#
Disabled
XXX: MCC of your telephone operator
Y...Y: MNC of your telephone operator
(When roaming is disabled,
in case the gateway registers with
from a supplier other than the one who is
programmed, it is not possible
make or receive calls)
Roaming enabled by default
9
SETTING
FROM THE
COUNTRY
**09*
X...X#
X...X: the telephone country code
where the gateway is installed
Default: automatic country setting
10
SETTING
TRANSMISSION
GAIN
(1) **10*X# X: choice of 1 (min) to 7 (max)
4 = default
(do not modify unless strictly necessary)
Page 29
11
SETTING
RECEPTION GAIN
(2) **11*X# X: choice from 1 (min) to 5 (max)
3 = default
(do not modify unless strictly necessary)

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PROGRAMMING BY PHONE
Code
Function format Descriptions / Informations
15
SETTING
CALLS CODEC
(VOICE) **15*X#
X: option, from 0 to 128
0 = all codecs enabled
1 = RF enabled
2 = EFR enabled
4 = RH enabled
8 = AMR-FR enabled
16 = AMR-HR enabled
32 = GSM-AMR-WB enabled
64 = UMTS-AMR-NB enabled
128 = UMTS-AMR-WB enabled
18
Phone Number
FOR
ADMINISTRATION
**18*X...X
*X...X#
Phone number with country code
(if programmed, this is the only number from
which SMS programming is allowed)
**18# Erasure
19
PROGRAMMING
OF
PASSWORD
**19*X...X
*Y..Y*Y..Y#
X...X: old password (max. 3 digits)
Y...Y: new password (max. 3 digits)
0 by default
25
26
AUTOMATIC
DIALED PHONE
NUMBER
CONVERTER
(3)
**25*
X...X*Y*
Z...Z*
Z...Z#
ENTERING THE COUPLING CALL NUMBER
X...X: programming password
Y: table position, from 1 to 6
Z...Z: telephone number
Page 30
**25*
X...X*Y#
DELETING THE PAIRING CALL NUMBER
X...X: programming password
Y: table position, from 1 to 6
**25*
X...X*#
ERASING ALL PAIRING CALL NUMBERS
X...X: programming password
**26*
X...X*Y*
Z...Z*
Z...Z#
ENTERING THE ROUTING CALL NUMBER
X...X: programming password
Y: table position, from 1 to 6
Z...Z: telephone number
**26*
X...X*Y#
ERASING THE ROUTING CALL NUMBER
X...X: programming password
Y: table position, from 1 to 6
**26*
X...X*#
ERASING ALL ROUTING CALL NUMBERS
X...X: programming password

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PROGRAMMING BY PHONE
Code
Function format Descriptions / Informations
30
LEVEL
MEASUREMENT
SIGNAL
2G / 3G / 4G
(4) **30#
tone. no network = no network
1 tone = Weak Signal
2 tones = Medium Signal
3 tones = Signal Good
4 tones = High Signal
Page 32
33 SETTING
NETWORK TYPE **33*X#
X: choice from 0 to 6
0: 2G GSM
1: 2G GSM / 3G UMTS
2: 3G UMTS
3: 4G LTE
4: 3G UMTS / 4G LTE
5: 2G GSM / 4G LTE
6: 2G GSM / 3G UMTS / 4G LTE
40
Phone Number
FOR
NOTIFICATION
**40*X...X
*X...X#
X...X: Designated phone number for SMS
notication of battery status, failure/restoration
of external power supply, mobile network and for
SMS reading of SIM card expiration.
**40# Erasure
42
DEFINITION OF
THE TEL NUMBER.
ANEP PROTOCOL **42*X...X
*X...X#
X...X: telephone number designated to receive
the ANEP protocol
44
CAPTURE
IDENTIFIER
ANEP PROTOCOL **44*X...X
*X...X#
X...X: identication number of the BOX
(8 digits), or other ANEP product
52
THRESHOLD
BATTERY
(5)
**5X# X: Choice of 0 to 1
0 = Alert enabled (default)
1 = Alert disabled
Page 33
**52*X#
X: Choice of 0 to 7
0 = 7 hour
1 = 6:30 a.m.
2 = 6:00 a.m.
3 = 5:30 a.m.
4 = 4 hour (default)
5 = 2.5 hours
6 = 1.5 hours
7 = 1:00 a.m.
(Minimum number of operating hours, in backed
up mode, guaranteed by the battery charge)
Below this threshold, a notication SMS is sent.

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PROGRAMMING BY PHONE
Code
Function format Descriptions / Informations
61 LINE VOLTAGE
TELEPHONE **61*X# X: choice from 0 to 1
0 = 36 VDC
1 = 52 VDC
81
CONTROL
BREAKDOWN
FOOD
EXTERNAL
(6)
**81*
XXYY#
XX: minutes of external power failure, from 01 to 99
YY: External power recovery minutes, from 01 to 99
Page 34
**81*0# Deactivation
Control disabled by default
91
READING
STATE OF THE
BATTERY
(8)
**91#
Tones:
0 tone = Battery absent, not connected,
damaged
1 tone = 1 hour
2 tones = 2 hours
3 tones = up to 7 hours
4 tones = more than 7 hours
Page 3§
98
RESTART
(REBOOT)
(9) **98# Resetting the gateway does not modify its
programming
Page 37
99
RESET
CONFIGURATION
FACTORY
(10)
**99#
Restoring factory settings does not change the
programming password and settings entered
for the "Automatic Dialed Phone Number
Converter"
Page 37
0002
WRITING
MIN SE
End of SESSION
**0002*
XY#
X=0 <se_expire> 1800 secondes
X=1 <se_expire> 900 secondes
Y=0 <min_se> 1800 secondes
Y=1 <min_se> 900 secondes
0087 WRITING
URI MODE **0087*
X#
X=1 SIP URI
X=2 TEL URI
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