APW Wyott CW-2Ai User manual

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DESIGNED SMART. BUILT SOLID.®
WARNING: Improper installation, operation, service or maintenance can cause
property damage, injury or death. Read and understand these instructions
thoroughly before positioning, installing, maintaining or servicing this equipment.
APW Wyott Food Service Equipment Company
1307 N. Watters Road, Suite 180 • Allen, TX 75013
APW Wyott Food Service Equipment Company is a wholly owned subsidiary of Standex International Corporation.
972.908.6100 Phone [phone]
214.565.0976 Fax www.apwwyott.com
INSTALLATION AND OPERATING INSTRUCTIONS
Counter Top Cooker / Server
Model: CW-2Ai
P/N 21873023 09/18
WARNING: California Residents Only. This product can expose you to chemicals including
chromium which is known to the State of California to cause cancer and birth defects or
other reproductive harm. For more information go to www.P65Warnings.ca.gov.

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TABLE OF CONTENTS
ITEM PAGE
Owner’s Information ....................2
General Installation ...................2
General Operating Instructions ..........2
General Cleaning Instructions ...........2
General Troubleshooting .................2
ITEM PAGE
Specications .........................3
Installation, Elec .....................3
Operations, Cleaning..................3
Service Information .....................3
Warranty .............................8
OWNER’S INFORMATION
General Installation
1. Always clean equipment thoroughly before rst use. (See general cleaning instructions.)
2. Check rating label for our model designation & electrical rating.
3. Locate equipment on level counter and plug into a grounded outlet so that the plug is accessible.
(See individual description for electrical loads) On units bearing the CE marking, the appliance must
be connected by an earthing cable to all other unites in the complete installation and hence to an
independent earth connection.
General Operating Instructions
1. All foodservice equipment should be operated by trained personnel.
2. Do not allow your customers to come in contact with any surface labeled “CAUTION HOT”.
3. Where applicable, do not cook, warm or hold food directly in liner pans (well pans). Always use
steam table pans/insets, etc.
4. Never hold food below 150°F (66°C)
General Cleaning Instructions
1. NEVER clean any electrical unit by immersing it in water. Unplug unit before surface cleaning.
NEVER POUR COLD WATER INTO DRY HEATED UNITS.
2. Always clean equipment thoroughly before rst use. Clean unit daily. Except where noted on charts:
Use warm, soapy water. Mild cleansers & PLASTIC scouring pads may be used to remove baked-
on food and water scale.
3. Unplug all units before cleaning or servicing. All service should be performed by an APW authorized
service agency.
4. Do not use chlorides or chloride-based products in this unit. Always clean equipment before rst
use. Clean unit daily. Use warm, soapy water. Rinse thoroughly to remove all residue. Chlorides,
chloride-based products and improper cleaning may cause corrosion and pitting. FAILURE TO
COMPLY WITH THESE INSTRUCTIONS MAY VOID UNIT WARRANTY.
GENERAL TROUBLESHOOTING
Always ask & check:
1. Is the unit plugged in?
2. Check circuit breaker.
3. Is power switch on & pilot light glowing?
4. Check rating label. Are you operating unit on proper voltage?
If the supply cord is damaged, it should be replaced by an identical supply cord.
If the above checks out, and you still have problems, call an APW authorized service agency.

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SPECIFICATIONS
Installation:
Follow General Instructions on previous page.
CWi-2Ai (22qt.) 120-volt outlet – 12.5-amp load or 208-277 volt – 7.2-5.4 amp.
Operation:
1. Follow General Operating Instructions on page 4.
2. Add hot water 120°-140°F (50°-60°C) to well pan: use 4 qts. (1 gallon) (4 liter)
3. Turn thermostat control to “10” setting and preheat for approximately 15 minutes.
4. Place: Covered full size or fractional steamtable pans. Covered fractional steamtable pans (W-6,
W-12, W-9) with refrigerated or preheated product into well.
5a. Continue using “10” dial setting for refrigerated product: Stir frequently. Turn to “4” or “5”
setting once serving temperature is reached, or
5b. Readjust control to “4” or “5” setting depending on the amount and/or thickness of product, if
preheated product is used.
6. Keep inset/steamtable pan(s) covered to maintain ideal serving temperature.
Cleaning:
Daily Cleaning
1. Refrigerate remaining product.
2. Follow General Cleaning Instructions on previous page.
SERVICE INFORMATION
IF A SHORTAGE OR A PROBLEM, CALL – in the USA: 1-888-279-7493
PLEASE FOLLOW THESE INSTRUCTIONS:
A. ON CALLS YOU WILL NEED TO GIVE THE FOLLOWING INFORMATION.
1. Name and title of person calling.
2. Phone number of person calling.
3. Business name.
4. Street address.
5. City, State, Zip.
6. Model Number (from serial plate).
7. Serial Number (from serial plate).
8. Date purchased (if serial number indicates date of manufacture is over 13 months old you will
be asked to supply proof of purchase)
9. Purchased from.
B. FOR SHORTAGE – SUPPLY THE ABOVE INFORMATION AND FULLY EXPLAIN WHAT IS MISSING.
It will be sent immediately – prepaid via UPS or equivalent. (Next Day Air or Priority shipments
available at customer’s expense).

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C. FOR EQUIPMENT PROBLEM – IF WITHIN ONE YEAR FROM DATE OF PURCHASE, THIS UNIT
FAILS TO FUNCTION, YOU ARE ENTITLED TO – YOUR CHOICE OF 1, 2, OR 3.
1. APW Wyott will replace the unit.
When calling the factory, besides the above information you will need Electrical Characteristics,
voltage and phase; describe the problems the best you can. The factory will require a *Visa
or Master Card number and expiration date of same to assure return and/or validity of
condition. Upon validation of credit card information, factory will strive to ship a replacement
unit the same day if call is received before 3:00 p.m. Central Time or the next day if later. The
replacement unit will be shipped prepaid regular UPS or equivalent. If requested Next Day Air
or Priority, shipment will be made at customer’s expense. Upon receipt it is the customer’s
responsibility to unpack the new unit taking care to preserve the packaging. Repack the unit
being replaced in the same container using caution to pack properly and return this unit to the
factory following the instructions supplied. Factory will supply return label and UPS call tag,
both must be used. If original unit is returned within 30 days and is as represented the credit
card validation will be cancelled.
*IMPORTANT - If factory does not receive the unit to be returned within 30 days,
the unit will be billed to the credit card number supplied. If the returned unit is not
as represented - i.e. out of warranty, customer abuse, then it will be billed to the
credit card number supplied. In these cases, the person calling in the problem will
be contacted and if applicable the returned unit if charged for will be returned to the
original owner if requested.
2. You may take this unit to the APW Wyott Authorized Service Distributor. List of same is included
with each product. If the problem is covered under warranty the unit will be repaired at no cost
to you. If the Authorized Agency cannot repair same within a reasonable time while you wait, it
will be returned to you prepaid, via UPS.
3. You can request the Authorized Service Distributor to service the equipment on site. If problem
is covered under the warranty the parts and labor will be billed to the factory, the mileage and
travel time will be responsibility of the owner.
THIS REPLACEMENT WARRANTY IS ONLY AVAILABLE ON SELECTED PRODUCTS
SHIPPED WITHIN THE CONTINENTAL USA, ALASKA, HAWAII AND CANADA. AS WITH MOST
WARRANTIES - WARRANTY IS ONLY VALID TO THE ORIGINAL END-USER/OWNER.
INSTRUCTIONS AND PROCEDURES MUST BE FOLLOWED OR THE WARRANTY IS VOID.

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EXPLODED VIEW – CW-2Ai
PARTS LIST– CW-2Ai
Item P/N Description Qty
1 21874020 Wrap, 12x20 Warmer 1
2 21872019 Well, 12x20 Warmer Formed 1
3 21872014 Cover, Element 1
4 56322 Element, Heating, Hot Food Wells 1
5 21872013 Holder, Element 1
6 21872016 Cover, Mount 2
7 21872017 Side Mount 4
8 60320 Thermostat, Model K-396-12 M-83 1
9 56505 Knob, Black, Plain (1 to 10) 1
10 63012 S/A Pilot Light 1
11 21874021 Bottom Cover 12x20 Warmer 1
12 55768 Foot, Rubber 4
13 89111 Bushing, Strain Relief, SR-7W-2 1

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WIRING DIAGRAM– CW-2Ai
PARTS LIST– CW-2Ai
Item P/N Description Qty
14 55945 Cord w/Leads 1
15 54817 Insulation, 14x22x1/2 1
16 54818 Paper, Fish, 2.25”x5.75” 1
17 55905 Sleeving, Fiberglass, 1/2” 18.00 1
18 88933 Rivet, 1/8x1/4, Aluminum 19
19 89175 Rivet, Pop, 66D 4
20 89073 Screw, #8 x 1/2 Hex, Tapit Sheet Metal Type AB 19
21 87441 Washer, .250 ID x 47/64 OD x .065Thk 4
22 89010 Stud Weld 10-24 x 1/2 SS 16
23 89025 Nit, Speed, 10-24 Pal Zinc 15
24 89120 Clip, Jiffy 2
25 89582 Pad, Block, Polystyrene 8
26 Stud Tool WCi-3 Stud Tool 1
27 88961 Nut, Hex, 10-24 Green 1
28 89415 Sleeving, Thermo-Flex, 1/4 1
29 21872018 Clamp, Bulb 1
30 56527 550 Deg Thermostat - 36” 1
31 21873022 Decal, CWi-3v, APW Wyott w/Hole 1
32 54845 Insulation for warmer control 1
33 54801 Knob, Guard 1

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IMPORTANT FOR FUTURE REFERENCE
Please complete this information and retain this manual for the life of the equipment.
For Warranty Service and/or Parts, this information is required.
Model Number Serial Number Date Purchased
Notes

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APW WYOTT EQUIPMENT LIMITED WARRANTY
APW Wyott Foodservice Equipment Company warrants its equipment against defects in materials and workmanship, subject to the
following conditions:
This warranty applies to the original owner only and is not assignable.
Should any product fail to function in its intended manner under normal use within the limits dened in this warranty, at the option of APW
Wyott such product will be repaired or replaced by APW Wyott or its Authorized Service Agency. APW Wyott will only be responsible for
charges incurred or service performed by its Authorized Service Agencies. The use of other than APW Wyott Authorized Service Agencies
will void this warranty and APW Wyott will not be responsible for such work or any charges associated with same. The closest APW Wyott
Authorized Service Agent must be used.
This warranty covers products shipped into the 48 contiguous United States, Hawaii, metropolitan areas of Alaska and Canada. There will be
no labor coverage for equipment located on any island not connected by roadway to the mainland.
Warranty coverage on products used outside the 48 contiguous United States, Hawaii, and metropolitan areas of Alaska and Canada may
vary. Contact the international APW Wyott distributor, dealer, or service agency for details.
Time Period
One year for parts and one year for labor, effective from the date of purchase by the original owner. The Authorized Service Agency may, at
their option, require proof of purchase. Parts replaced under this warranty are warranted for the un-expired portion of the original product
warranty only.
Exceptions
* Gas/Electric Cookline: Models GCB, GCRB, GF, GGM, GGT, CHP-H, EF, EG, EHP. Three (3) Year Warranty on all component parts,
except switches and thermostats. (2 additional years on parts only. No labor on second or third year.)
* Broiler Briquettes, Rock Grates, Cooking Grates, Burner Shields, Fireboxes: 90 Day Material Only. No Labor.
* Heat Strips: Models FD, FDL, FDD, FDDL. Two (2) Year Warranty on element only. No labor second year.
* Glass Windows, Doors, Seals, Rubber Seals, Light Bulbs: 90 Day Material Only. No Labor.
In all cases, parts covered by extended warranty will be shipped FOB the factory after the rst year.
Portable Carry In Products
Equipment weighing over 70 pounds or permanently installed will be serviced on-site as per the terms of this warranty. Equipment weighing
70 pounds or under, and which is not permanently installed, i.e. with cord and plug, is considered portable and is subject to the following
warranty handling limitations. If portable equipment fails to operate in its intended manner on the rst day of connection, or use, at APW
Wyott’s option or its Authorized Service Agency, it will be serviced on site or replaced.
From day two through the conclusion of this warranty period, portable units must be taken to or sent prepaid to the APW Wyott Authorized
Service Agency for in-warranty repairs. No mileage or travel charges are allowed on portable units after the rst day of use. If the customer
wants on-site service, they may receive same by paying the travel and mileage charges. Exceptions to this rule: (1) countertop warmers and
cookers, which are covered under the Enhanced Warranty Program, and (2) toasters or rollergrills which have in store service.
Exclusions
The following conditions are not covered by warranty:
* Equipment failure relating to improper installation, improper utility connection or supply and problems due to ventilation.
* Equipment that has not been properly maintained, calibration of controls, adjustments, damage from improper cleaning and water damage
to controls.
* Equipment that has not been used in an appropriate manner, or has been subject to misuse or misapplication, neglect, abuse, accident,
alteration, negligence, damage during transit, delivery or installation, re, ood, riot or act of god.
* Equi pment that has the model number or serial number removed or altered.
If the equipment has been changed, altered, modied or repaired by other than an Authorized Service Agency during or after the
warranty period, then the manufacturer shall not be liable for any damages to any person or to any property, which may result
from the use of the equipment thereafter.
This warranty does not cover services performed at overtime or premium labor rates. Should service be required at times which
normally involve overtime or premium labor rates, the owner shall be charged for the difference between normal service rates
and such premium rates. APW Wyott does not assume any liability for extended delays in replacing or repairing any items
beyond its control.
In all cases, the use of other than APW Wyott Authorized OEM Replacement Parts will void this warranty.
This equipment is intended for commercial use only. Warranty is void if equipment is installed in other than commercial
application.
Water Quality Requirements
Water supply intended for a unit that has in excess of 3.0 grains of hardness per gallon (GPG) must be treated or softened before
being used. Water containing over 3.0 GPG will decrease the efciency and reduce the operation life of the unit.
Note: Product failure caused by liming or sediment buildup is not covered under warranty.
“THE FOREGOING WARRANTY IS IN LIEU OF ANY AND ALL OTHER WARRANTIES EXPRESSED OR
IMPLIED INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR
PURPOSES AND CONSTITUTES THE ENTIRE LIABILITY OF APW WYOTT. IN NO EVENT DOES THE
LIMITED WARRANTY EXTEND BEYOND THE TERMS STATED HEREIN.”
9/05