APW Wyott CW-2Ai User manual

WARNING: Improper installation, operation, service or maintenance can cause
property damage, injury or death. Read and understand these instructions thoroughly
before positioning, installing, maintaining or servicing this equipment.
APW Wyott Food Service Equipment Company
265 Hobson St. • Smithville, TN 37166
[phone] apwwyott.com
WARNING: California Residents Only. This product can expose you to chemicals including
chromium which is known to the State of California to cause cancer and birth defects or
other reproductive harm. For more information go to www.P65Warnings.ca.gov.
COUNTER TOP COOKER/WARMER
MODEL:
CW-2Ai
OWNERS MANUAL
2M-21873023 REV C (09-22)
is a registered trademark of APW Wyott®, A Middleby Company. All rights reserved.
This manual includes material related to installation, use , cleaning, and care. Exploded view[s], as well as any available
parts list[s] and wiring diagram[s] pertaining to the unit[s] covered by this manual are also included.
This manual must be read and understood by all persons using or installing this appliance. Contact your APW Wyott
dealer if you have any questions concerning installation, use, or maintenance of this equipment.
DO NOT DISCARD THIS MANUAL.
INSTALLATION AND OPERATING INSTRUCTIONS
DESIGNED SMART. BUILT SOLID.®

2
TABLE OF CONTENTS
ITEM PAGE
Owner’s Information ....................2
General Installation ...................2
General Operating Instructions ..........2
General Cleaning Instructions ...........2
General Troubleshooting .................2
ITEM PAGE
Specications .........................3
Installation, Elec .....................3
Operations, Cleaning..................3
Service Information .....................3
Warranty .............................8
OWNER’S INFORMATION
General Installation
1. Alwayscleanequipmentthoroughlybeforerstuse.(Seegeneralcleaninginstructions.)
2. Check rating label for our model designation & electrical rating.
3. Locate equipment on level counter and plug into a grounded outlet so that the plug is accessible.
(See individual description for electrical loads) On units bearing the CE marking, the appliance must
be connected by an earthing cable to all other unites in the complete installation and hence to an
independent earth connection.
General Operating Instructions
1. All foodservice equipment should be operated by trained personnel.
2. Do not allow your customers to come in contact with any surface labeled “CAUTION HOT”.
3. Where applicable, do not cook, warm or hold food directly in liner pans (well pans). Always use
steam table pans/insets, etc.
4. Never hold food below 150°F (66°C)
General Cleaning Instructions
1. NEVER clean any electrical unit by immersing it in water. Unplug unit before surface cleaning.
NEVER POUR COLD WATER INTO DRY HEATED UNITS.
2. Alwayscleanequipmentthoroughlybeforerstuse.Cleanunitdaily.Exceptwherenotedoncharts:
Use warm, soapy water. Mild cleansers & PLASTIC scouring pads may be used to remove baked-on
food and water scale.
3. Unplug all units before cleaning or servicing. All service should be performed by an APW authorized
service agency.
4. Donotusechloridesorchloride-basedproductsinthisunit.Alwayscleanequipmentbeforerst
use. Clean unit daily. Use warm, soapy water. Rinse thoroughly to remove all residue. Chlorides,
chloride-based products and improper cleaning may cause corrosion and pitting. FAILURE TO
COMPLY WITH THESE INSTRUCTIONS MAY VOID UNIT WARRANTY.
GENERAL TROUBLESHOOTING
Always ask & check:
1. Is the unit plugged in?
2. Check circuit breaker.
3. Is power switch on & pilot light glowing?
4. Check rating label. Are you operating unit on proper voltage?
If the supply cord is damaged, it should be replaced by an identical supply cord.
If the above checks out, and you still have problems, call an APW authorized service agency.

3
SPECIFICATIONS
Installation:
Follow General Instructions on previous page.
CWi-2Ai (22qt.) 120-volt outlet – 12.5-amp load or 208-277 volt – 7.2-5.4 amp.
Operation:
1. Follow General Operating Instructions on page 4.
2. Addhotwater120°-140°F(50°-60°C)towellpan:use4qts.(1gallon)(4liter)
3. Turn thermostat control to “10” setting and preheat for approximately 15 minutes.
4. Place:Coveredfullsizeorfractionalsteamtablepans.Coveredfractionalsteamtablepans(W-6,
W-12, W-9) with refrigerated or preheated product into well.
5a.Continueusing“10”dialsettingforrefrigeratedproduct:Stirfrequently.Turnto“4”or“5”setting
once serving temperature is reached, or
5b. Readjust control to “4” or “5” setting depending on the amount and/or thickness of product, if
preheated product is used.
6. Keep inset/steamtable pan(s) covered to maintain ideal serving temperature.
Cleaning:
Daily Cleaning
1. Refrigerate remaining product.
2. Follow General Cleaning Instructions on previous page.
SERVICE INFORMATION
IF A SHORTAGE OR A PROBLEM, CALL – in the USA: [phone]
PLEASEFOLLOWTHESEINSTRUCTIONS:
A. ON CALLS YOU WILL NEED TO GIVE THE FOLLOWING INFORMATION.
1. Name and title of person calling.
2. Phone number of person calling.
3. Business name.
4. Street address.
5. City, State, Zip.
6. Model Number (from serial plate).
7. Serial Number (from serial plate).
8. Date purchased (if serial number indicates date of manufacture is over 13 months old you will be
asked to supply proof of purchase)
9. Purchased from.
B. FOR SHORTAGE – SUPPLY THE ABOVE INFORMATION AND FULLY EXPLAIN WHAT IS
MISSING. It will be sent immediately – prepaid via UPS or equivalent. (Next Day Air or Priority
shipments available at customer’s expense).

4
C. FOR EQUIPMENT PROBLEM – IF WITHIN ONE YEAR FROM DATE OF PURCHASE, THIS UNIT
FAILS TO FUNCTION, YOU ARE ENTITLED TO – YOUR CHOICE OF 1, 2, OR 3.
1. APW Wyott will replace the unit.
When calling the factory, besides the above information you will need Electrical Characteristics,
voltage and phase; describe the problems the best you can. The factory will require a *Visa or
Master Card number and expiration date of same to assure return and/or validity of condition.
Upon validation of credit card information, factory will strive to ship a replacement unit the same
dayifcallisreceivedbefore3:00p.m.CentralTimeorthenextdayiflater.Thereplacement
unit will be shipped prepaid regular UPS or equivalent. If requested Next Day Air or Priority,
shipment will be made at customer’s expense. Upon receipt it is the customer’s responsibility
to unpack the new unit taking care to preserve the packaging. Repack the unit being replaced
in the same container using caution to pack properly and return this unit to the factory following
the instructions supplied. Factory will supply return label and UPS call tag, both must be used.
If original unit is returned within 30 days and is as represented the credit card validation will be
cancelled.
*IMPORTANT - If factory does not receive the unit to be returned within 30 days,
the unit will be billed to the credit card number supplied. If the returned unit is not
as represented - i.e. out of warranty, customer abuse, then it will be billed to the
credit card number supplied. In these cases, the person calling in the problem will
be contacted and if applicable the returned unit if charged for will be returned to the
original owner if requested.
2. You may take this unit to the APW Wyott Authorized Service Distributor. List of same is included
with each product. If the problem is covered under warranty the unit will be repaired at no cost to
you. If the Authorized Agency cannot repair same within a reasonable time while you wait, it will
be returned to you prepaid, via UPS.
3. You can request the Authorized Service Distributor to service the equipment on site. If problem
is covered under the warranty the parts and labor will be billed to the factory, the mileage and
travel time will be responsibility of the owner.
THIS REPLACEMENT WARRANTY IS ONLY AVAILABLE ON SELECTED PRODUCTS
SHIPPED WITHIN THE CONTINENTAL USA, ALASKA, HAWAII AND CANADA. AS WITH MOST
WARRANTIES - WARRANTY IS ONLY VALID TO THE ORIGINAL END-USER/OWNER.
INSTRUCTIONS AND PROCEDURES MUST BE FOLLOWED OR THE WARRANTY IS VOID.

5
15
1
14
1
18
19
22
16
23
15
20
17
13
1
19
4
12
4
5
1
3
1
6
2
1
1
11
1
8
1
9
1
16
1
10
1
2
1
4
1
7
4
33
1
EXPLODED VIEW – CW-2Ai
PARTS LIST– CW-2Ai
Item P/N Description Qty
1 21874020 Wrap, 12x20 Warmer 1
2 21872019 Well, 12x20 Warmer Formed 1
3 21872014 Cover, Element 1
4 55441 Element, Heating, Hot Food Wells 1
5 21872013 Holder, Element 1
6 21872016 Cover, Mount 2
7 21872017 Side Mount 4
8 60320 Thermostat, Model K-396-12 M-83 1
9 56505 Knob, Black, Plain (1 to 10) 1
10 56536 S/A Pilot Light 1
11 21874021 Bottom Cover 12x20 Warmer 1
12 55768 Foot, Rubber 4
13 89111 Bushing, Strain Relief, SR-7W-2 1

6
R
HEATING ELEMENT
INDICATOR
LIGHT
THERMOSTAT
C
2E-Z24800
2E-Z24800
NOTES:
DEBURR SHARP EDGES THAT USER MAY CONTACT DURING 1.
INSTALLATION, USE, CLEANING, OR MAINTENANCE.
ALL DIMENSIONS TO THE OUTSIDE OF PART AS SHOWN UNLESS
2.
OTHERWISE SPECIFIED.
ALL DIMENSIONS ARE IN INCH UNLESS OTHERWISE SPECIFIED. 3.
UNLESS OTHERWISE SPECIFIED, ALL HOLE AND/OR SLOT 4.
DIMENSIONS ARE TO THE FEATURE CENTERS.
C
REV. DATE/ECO DESCRIPTION OF CHANGE DR
A
03/13/17
ECR# 10269 ROUTING CHANGE
SC
B
05/05/20
ECR# 15840
ADDED THE REAL COMPONENT
THERMOSTAT (VISUAL REFERENCE)
MT
C
8/30/2022
ECN# 19919
ADDED 2E-Z24800 TO WIRE DWG; WAS
TERMINAL BLOCKS
DLH
Solidworks- File Location
STAR MANUFACTURING
INTERNATIONAL INC.
265 HOBSON STREET
SMITHVILLE, TN.37166, USA
SHEET 1 OF 1
NRG
09/20/2021
WIRE DIAGRAM FOR CW-2A
D8-55616
DATE:
CK.
DR
:
FINISH
MATERIAL
DESCRIPTION
MODEL NO. PART NO.
T
OLERANCE: UNLESS NOTED: .xx .03 .xxx ± .015
ANGLES 1
THIS DRAWING CONTAINS INFORMATION CONFIDENTIAL
TO STAR MFG. INT'L INC. NO REPRODUCTION OR
DISCLOSURE OF ITS CONTENTS IS PERMITTED
WITHOUT APPROVAL OF STAR MFG.
INT'L INC. ENGINEERING DEPARTMENT
WIRING DIAGRAM– CW-2Ai
PARTS LIST– CW-2Ai
Item P/N Description Qty
14 55945 Cord w/Leads 1
15 54817 Insulation, 14x22x1/2 1
16 21873022 Decal, CWi-3v, APW Wyott w/Hole 1
17 55905 Sleeving, Fiberglass, 1/2” 18.00 (not shown) 1
18 88933 Rivet, 1/8x1/4, Aluminum 19
19 89175 Rivet, Pop, 66D 4
20 89073 Screw, #8 x 1/2 Hex, Tapit Sheet Metal Type AB 19
22 89010 Stud Weld 10-24 x 1/2 SS 16
23 89025 Nut, Speed, 10-24 Pal Zinc 15
24 89120 Clip, Jiffy (not shown) 2
25 89582 Pad, Block, Polystyrene (not shown) 8
26 Stud Tool WCi-3 Stud Tool (not shown) 1
27 88961 Nut, Hex, 10-24 Green (not shown) 1
28 89415 Sleeving, Thermo-Flex, 1/4 (not shown) 1
29 21872018 Clamp, Bulb (not shown) 1
30 60320 Thermostat; K-396-12 M-83 (not shown) 1
32 54845 Insulation for warmer control (not shown) 1
33 54801 Knob, Guard 1

7
IMPORTANT FOR FUTURE REFERENCE
Please complete this information and retain this manual for the life of the equipment.
For Warranty Service and/or Parts, this information is required.
Model Number Serial Number Date Purchased
Notes

8
LIMITED EQUIPMENT WARRANTY
APW warrants to the original purchaser of new APW's products to be
free from defects in material or workmanship,undernormal and proper
use and maintenance service as specified by APW and upon proper
installation and start-up in accordance with the instructions
supplied with each APW unit. APWs’ obligation under this warranty is
limited to a period of one [1] year from the date of original installation, or
eighteen [18] months from original invoice date, whichever occurs first.
Defects that occur as a result of normal use,within the time period and
limitations defined in this warranty, will at APWs’ discretion have the parts
replaced or repaired by APW or a APWs-authorized service agency.
THIS WARRANTY IS SUBJECT TO ALL LISTED CONDITIONS
Repairs performed under this warranty are to be performed by an
APW authorized service agency. APW will not be responsible for
charges incurred or service performed by non-authorized repair
agencies. In all cases, the nearest APW-authorized service agency must be
used. APW will be responsible for normal labor charges incurred in
the repair or replacement of a warrantied product within 50 miles
(80.5 km) of an authorized service agency. Time and expense charges
for anything beyond that distance will be the responsibility of the owner.
All labor will need to be performed during regular service hours. Any
overtime premium will be charged to the owner. For all shipments
outside the U.S.A. and Canada, please see the International Warranty
for specific details. It is the responsibility of the owner to inspect
and report any shipping damage claims, hidden or otherwise, promptly
following delivery. No mileage or travel charges will be honored on any
equipment that is deemed portable. In general, equipment with a cord
and plug weighing less than 50 lb. (22.7 kg) is considered portable and
should be taken or shipped to the closest authorized service agency,
transportation prepaid.
CONTACT
Should you require any assistance regarding the operation or maintenance
of any APW Manufacturing; phone or email our service department. In all
correspondence provide the model number and serial number of the unit
needing service;include the voltage or gas type.
Normal Business Hours: 8:00 a.m. to 4:30 p.m. Central
Telephone: [phone] Tech Service Option 2
Email: [email protected]
www.apwwyott.com
WARRANTY EXCLUSIONS
THE FOLLOWING WILL NOT BE COVERED UNDER WARRANTY.
APWs’ sole obligation under this warranty is limited to either repair
or replacement parts, subject to the additional limitations
detailed below. This warranty neither assumes nor authorizes any
person to assume obligations other than those expressly
covered by this warranty.
• Any product which has not been used, maintained, or installed in
accordance with the directions published in the appropriate
installation sheet and/or owner’s manual, including incorrect gas or
electrical connection. APW is not liable for any unitwhich has been
mishandled, abused, misapplied, subjected to harsh chemicals,
modified by unauthorized personnel, damaged by flood, fire, or other
acts of nature [or God], or which have an altered or missing serial
number.
• Installation, labor, and job checkouts, calibration of heat controls,
air and gas burner/bypass/pilot adjustments, gas or electrical system
checks, voltage and phase conversions, cleaning of equipment, or
seasoning of griddle surface.
•Replacement of fuses or resetting of circuit breakers, safety
controls, or reset buttons.
•Replacement of broken or damaged glass components, quartz
heating elements, and light bulbs.
•Labor charges for all removable and consumable parts in gas
charbroilers and hotplates, including but notlimited to burners,
grates, and radiants.
•Any labor charges incurred by delays, waiting time, or operating
restrictions that hinder a service technician’s ability to perform
service.
•Replacement of parts that fail or are damaged due to normal wear
or labor for replacement of parts that can be replaced during a daily
cleaning routine, such as but notlimited to silicone belts, PTFE non-
stick sheets, control labels, knobs, bulbs, fuses, quartz heating
elements, baskets, racks, and grease drawers.
•Any economic loss of business or profits.
•Non-OEM parts. Use of non-OEM parts without APWs’ approval
will void the warranty.
•Units exceeding one [1] yearfrom original installation date, or more
than eighteen [18] months from original invoice date, whichever
comes first.
ADDITIONAL WARRANTIES
• Specific/chain-specific equipment may have additional and/or
extended warranties.
The foregoing warranty is in lieu of any and all other warran�es
expressed or implied and cons�tutes the en�re warranty.

APW Wyott • www.apwwyott.com/
265 Hobson St. • Smithville, TN 37166
Telephone:(800)527-2100
Printed in the U.S.A. • 2M-21873023• REV C (09-22)
Specicationsaresubjecttochangewithoutnotice.
is a registered trademark of APW Wyott®, A Middleby Company. All rights reserved.