Aqua comfort Heat pump pool heater User manual

TABLE OF CONTENTS

SAFETY CONSIDERATIONS...........................................3

INSPECTION........................................................................................3

GENERAL INFORMATION.................................................3

WATER FLOW & CONNECTIONS..............................4

ELECTRICAL CONNECTIONS........................................6

WIRING DIAGRAMS.................................................................7

ELECTRONIC CONTROL PANEL................................8

OPERATING YOUR HEAT PUMP...............................8

START-UP.................................................................................................9

MAINTENANCE.............................................................................10

TROUBLESHOOTING...........................................................11

CALLING FOR SERVICE....................................................13

WARRANTY.......................................................................................14

WARRANTY REGISTRATION......................................15

AquaComfort Heat Pump Installation, Operation, Maintenance & Service.

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OWNER’S MANUAL

Technical Support Center

520 Hwy. 17 South, Unit F

Surfside Beach, SC 29575

888-475-7443

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OWNER’S MANUAL

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OWNER’S MANUAL

SAFETY CONSIDERATIONS

 •Qualiedpersonnelshouldperforminstallation,maintenanceandservice.

 •Makesurealleldwiringconformstotheheaterspecicationsandallnationalandlocalcodes.

 •Disconnectallpowersourcesbeforeperforminganymaintenanceorservicetotheheater.

INSPECTION

Immediatelyuponreceipt,inspectcartonsandtheircontentsfordamageduetotransit.Damage,iffound,

shouldbenotedondeliverypapersandaclaimledwiththecarrier.Also,checkunitdataplatetomakesure

youhavethepropermodel,beforeinstalling.

GENERAL INFORMATION

The information in this manual was prepared to assist in the proper installation, operation, maintenance

andserviceof yournewheat pumppoolheater.Please readtheentire manualandfollow allinstructions.

Improperinstallationandusecanresultindamagetotheheater,unsatisfactoryoperation,andmayvoidthe

warranty.Retainthismanualforquickreference.

INSTALLATION

Whenselectingalocationconsiderthefollowing:

 •Heatermustbelocatedoutdoors.

 •Minimumof24”ofclearanceonaccess/servicesideofheater.

 •Minimumof18”ofclearanceonallthreeairintakesidesofheater.

 •Minimumof48”ofclearanceforairdischarge(topofunit).

 •Theheatershouldsitonasolidlevelsurfacesufcientabovegradetopreventwaterfromenteringit, 

 andallowingcondensatetodrainfrombase.

 •Thelengthofwaterpipingandelectricshouldbekepttoaminimumtoavoidcapacitylossand

 decreasedefciency.

WATER FLOW & CONNECTIONS

Waterconnectionsaremadeatthefrontorrearoftheheater.Waterinandoutislabeledattheconnections.

Unionsaresuppliedandaremadetoaccepteither2”or1½”rigidPVCpipe.Theminimumowrateis20

g.p.m.andthemaximumowrateis70g.p.m.

NOTE:Unionscanbeusedforquickdrainageofyourheaterandwinterizing.

 •Heatermustbepipeddownstreamfromlterinthepoolreturnline.

 •Whenalltheplumbingconnectionsarecomplete,andampledryingtimeisallowed,runthelterpump

 andchecktheentiresystemforwaterleaks.

 •Makesurelteriscleanandtherearenoobstructionsinthelteringsystem.

 •Properwaterowisessentialtotheperformanceofyourheatpump.

 •Theminimumowrateis20GPM.

WATER FLOW CONNECTIONS

A. Typical Installation

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OWNER’S MANUAL

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OWNER’S MANUAL

B. Installation with a Pool & Spa

WATER FLOW CONNECTIONS

ELECTRICAL CONNECTIONS

•Fieldconnectionsmustcomplywithnationalandlocalcodes.Theworkmustbedonebyaqualied 

  electrician.

 •Heatermustbepermanentlygroundedandbonded.Bondingwilldrasticallyreducethechancesof

electrolysis,“ElectricalCorrosion.”

 •Usecopperconductorsonly.

 •Disconnectallpowersourcesbeforeperforminganyworkonunit.

 •StandardPowerSupply:208/230-60-1

 •Seeunitdataplateforspecicampacity.

WIRING MAIN POWER SUPPLY

 1.Removethescrewsfromlowerleftandrightsideoffrontcover(servicepanel).

 2.Removethescrewsonleftsideofhingedelectricalenclosure.

 3.Routeweathertight,exibleconduitthroughopeningatbaseofunit.

 4.Connectconduittobottomoftheelectricalenclosureusingaweathertighttting.Aknockoutis

 providednearthemaincontactortoaccepttheweathertighttting.Mountingconduitdirectlytothe 

 electricalenclosurewillensureamoisturetightseal,extendingthelifeoftheheater.

 5.Attachgroundingconductortothegroundlugprovidedinsidetheelectricalenclosure(labeled).

 6.InstallL1andL2inputconductorstothelinesideofthemaincontactor.(Seewiringdiagrams.)

 7.Connectbondwire(atleast#8solidcopperwire)tobondlugprovidedonrightorleftsideofcoil 

 headerplatetopoolpumpbondingterminalorothersuitablelocation.

Notes

 1.Usecopperconductorsonly.

 2.Connecteldwiringingroundedraintightconduit,perratingplate.

 3.Connectbondwiretopoolsteelusing#8solidcopperwireorlarger.

 4.AllwiringmustconformtoNational(N.E.C.)andlocalelectricalcodes.

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OWNER’S MANUAL

ELECTRICAL CONNECTIONS

Field connections must comply with national and local codes. The work must be done by

a qualified electrician.

Heater must be permanently grounded and bonded.

Bonding will drastically reduce the chances of electrolysis, “Electrical Corrosion.”

Use copper conductors only.

Disconnect all power sources before performing any work on unit.

Standard Power Supply: 208/230 - 60 - 1

See unit data plate for specific ampacity.

Wiring Main Powe r Supply

1. Remove the screws from lower left and right side of front cover (service panel).

2. Remove the screws on left side of hinged electrical enclosure.

3. Route weather tight, flexible conduit through opening at base of unit.

4. Connect conduit to bottom of the electrical enclosure using a weather tight fitting. A

knockout is provided near the main contactor to accept the weather tight fitting.

Mounting conduit directly to the electrical enclosure will ensure a moisture tight seal,

extending the life of the heater.

5. Attach grounding conductor to the ground lug provided inside the electrical enclosure

(labeled).

6. Install L1 and L2 input conductors to the line side of the main contactor. (See wiring

diagrams.)

7. Connect bond wire (at least #8 solid copper wire) to bond lug provided on right or left

side of coil header plate to pool pump bonding terminal or other suitable location.

Notes

1. Use copper conductors only

2. Connect field wiring in grounded rain tight conduit, per rating plate.

3. Connect bond wire to pool steel using # 8 solid copper wire or larger.

4. All wiring must conform to National (N.E.C.) and local electrical codes.

Field Wiring Diagram

WIRING DIAGRAM

REMOTE THERMOSTATS & CONTROLLERS

The information in this manual was prepared to assist in the proper installation, operation, maintenance

andserviceof yournewheat pumppoolheater.Please readtheentire manualandfollow allinstructions.

Improperinstallationandusecanresultindamagetotheheater,unsatisfactoryoperation,andmayvoidthe

warranty.Retainthismanualforquickreference.

To Change Between Pool & Spa Set Points Automatically

Thischangecanbedoneautomaticallyasthewaterowiseitherdirectedtothepoolorspa.Theuseofan

externalwaterpressureswitchinthespapipingISnecessary.Atwo-wirecontrolcircuitmustbeconnected

fromthewaterpressureswitchtoterminalslabeledPOOL/SPAontheelectroniccontrolboard.

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OWNER’S MANUAL

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Indicates Factory Wiring

Indicates Field Wiring

MODE SELECTION

Selecting the desired mode of operation is accomplished by pressing the SELECT KEY.

TEMPERATURE SETPOINT

 • TemperaturesetpointmaximumforPOOLmodeis95°F(35°C).

 • TemperaturesetpointmaximumforSPAmodeis104°F(40°C).

 •Disconnectallpowersourcesbeforeperforminganymaintenanceorservicetotheheater.

Tochangethetemperaturesetpoint,presstheSELECTKEYuntilyoureacheitherPOOLorSPA.Presseither

theUPorDOWNkeytoscrolltoyourdesiredtemperaturesetpoint.Onceyournewtemperaturesetpointhas

beenreached,releasetheUPorDOWNkey.Yournewsetpointwillbedisplayedforveseconds,thenrevert

backtotheactualpoolorspawatertemperature.

SELECTING POOL OR SPA MODE

HEAT & COOL MODELS ONLY:

Selecting Heat or Cool

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DIGITAL DISPLAY

DisplaysactualPool/Spa

temperature.Inselectmode

displaysotherparameters.

SELECT/SERVICE KEY

Usedtoselectmodeof

operationandenterservice

mode.

POOL LED IndicatesPoolMode

ON LED IndicatesCompressorisOn

SPA LEDIndicatesSpaMode

INCREASE KEY

DECREASE KEY

ELECTRONIC CONTROL PANEL

PresstheSELECTKEYuntilyoureachP_S.PressingtheUPorDOWNkeywillallowyoutoentereither

POOLorSPAmode.LEDindicatorlightswillverifythemodeselected.

PresstheSELECTKEYuntilyoureachPHC.PressingtheUPorDOWNkeywillallowyoutochooseP_Hfor

PoolHeatorP_CforPoolCool.NOTE:UNITWILLONLYCOOLINTHEPOOLMODE.

Beforeproceedingwiththissectionmakecertainallplumbingconnectionsareairtightandleakfree.Flow

ratesshouldnotexceed70GPMmaximum.Useofanexternalbypassisnecessaryat70GPMandabove.

Minimumowrateis20GPM.

 • TurnlterpumptimeclocktotheONpositionandsetlterpumphours.Forinitialheating,thepool 

  heaterandlterpumpmayneedtoruncontinuouslyuntilyourdesiredtemperatureisreached.After 

  initialheatingisachieved,theheaterwillrunonlytomaintainyourdesiredtemperature.

 •TurnpowersupplytoheaterON.

 •ThecontrolpanelwilllightupanddisplayeitherOFFortheactualpoolwatertemperature.

 •SelectPOOL-HEATorSPA-HEATandsetyourdesiredwatertemperaturebyscrollingeitherupordown.

 •Ifyourprogrammedwatertemperatureisabovetheactualwatertemperature,thefanandcompressor

  willstartoncethetimedelayissatised.

NOTE: Each time the compressor turns off; it is protected by a 5 minute anti-cycling delay.

INITIAL HEATING

Initialheatingmayrequireyoutorunyourheaterandlterpumpcontinuouslyforatleast24hours,ormore,

dependingonthefollowingfactors:

 •Temperaturedifferencebetweenactualwatertemperatureanddesiredwatertemperature.

 •Sizeofpool.

 •Ambientairtemperature,thecoolertheairtemperaturethelongertheheatingtime.

 • Heatloss(evaporative,convective,radiativeandconductive).

 •Apoolcover/solarblanketmayreduceinitialheatingtimebyupto50percent.

REDUCING HEAT LOSS - POOL COVER / SOLAR BLANKET

Wehighlyrecommendtheuseofapoolcover/solarblanket.Coveringyourpoolisthesinglemostcost

effectivemeansofreducingheatcostsfrom50to70percent.Heatingapoolwithoutacoverislikeheat-

inga housewithout aroof. Theyalsoreduce theamount ofmaintenance costs.By reducingevaporation,

coversreducethequantityofchemicalsneeded.

Evaporation accounts for about 70 percent of pool heat loss, the beneﬁcial effect of using a pool

cover or solar blanket can be dramatic.

WIND SPEED REDUCTION

Reducing wind velocity at the water surface reduces convective and evaporative losses. Fences, trees,

hills,ortallhedgesclosetothepoolperimeterareeffectivewindbreaks.Locatetheobstructionstotakethe

maximum advantage of their effectiveness as windbreaks, without shading the pool surface from the sun.

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OWNER’S MANUAL

START-UP

Theheatpumppoolheaterhasautomaticdefrost.Whentheoutdoortemperaturedropsbelow40°F,frost

maystarttoformontheevaporatorcoil.Frostbuildupwillbeheaviestonhumiddayswhenthetemperatureis

between35and40°F.Duringthedefrostcycle,thedisplaywillshow“DEF”indicatingtheunitisdefrosting.

Duringthistimethecompressorisinactive.

INTERNAL PROTECTION ANALYZERS

Theheaterisequippedwithinternaldevicestomonitorandprotecttheintegrityoftheunit.Ifanabnormal

conditionoccurs,thedevicewillinterrupttheoperationoftheunitandmaydisplaytheappropriatecodeon

thecontrolpanel.

 •LOWWATERFLOW:Indicatedby“HP”or“HP3”onthecontrolpanel.Theheaterisdesignedtorun 

  efcientlyabovetwenty(20)GPM.Ifthereisinsufcientwaterow,theunitwillshutdown,protecting

  thecompressor.Theusualcausesfortheseconditionsareadirtypoolwaterlter,arestrictioninthe 

  returnline(i.e.skimmer),orimpropervalvepositioning.

 •NOWATERFLOW:Indicatedby“FLO”onthecontrolpanel.Whenthelterpumpisoff,orifthewater

  owtotheheaterisinterruptedduringtheheatingmode,theinternalwaterpressureswitchwillshut 

  downtheunit.Whennormalwaterowresumes,theheaterwillautomaticallyrestartitself.

 •Otheranalyzercodesinclude:“LP”,“tSO”,“tSS”and“ESO”and“ESS”.

TheTROUBLESHOOTINGCHECKLISTonpage9goesintofurtherdetailontheseanalyzercodes.

MAINTENANCE

WARNING:DISCONNECTELECTRICALPOWERTOUNITBEFORESTARTINGANYMAINTENANCE

TOPREVENTSERIOUSINJURYFROMSHOCK.

Protecting your Heater

 •Keepyourpoolltersystemcleanandfreeofrestrictionstoensureproperwaterow.

 •Checkwaterchemistryregularly.Misuseofchemicalswillcausepermanentdamagetoyourheaterand

  otherpoolequipment.Manufacturerscanvoidwarrantiesfordamageasaresultofpoorwaterquality.

 •Freeairowisessential.Keeptheevaporatorcoilcleanandfreeofweeds,leaves,glassclippings,dirt 

  andotherdebristhatwilldecreasetheairow.Keepfencesandshrubsawayfromairinlets(sidesand

  backofheater).

 •Frequentrinsingoftheevaporatorwithfreshwaterwillremovebuildupfromitssurface.Alwaysspray 

  thecoilgentlywitharegulargardenhosebeingcarefulnottobendaluminumns.

 •Regularcleaningofthecabinetwillimproveitsappearanceandextendthelifeofthenish.

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OWNER’S MANUAL

DEFROST CYCLE

Whentheheaterisexposedtofreezingtemperatures,itisessentialthatallwaterwithintheunitbeproperly

drained.Whenwaterfreezes,itexpands,damagingpiping.

 • TurnthermostatsettingstoOFF.TurnlterpumptoOFF.

 • TurnpowertounitOFF(i.e.pulldisconnectorturncircuitbreakerOFF).

 • Disconnectwaterinletandoutletunionsatthebackoftheunit.Becarefulnottoloserubbero-rings.

 • Flushtheheaterpipingoutwithfreshwatertoremoveanyresidualchemicals.

 • Uselow-pressureairorvacuumtoremovewaterthathasaccumulatedinsidethepipingoftheheater.

TROUBLESHOOTING CHECKLIST

 • Checktoseethattheelectricalpowerison.Resetbreakers,orreplacefusesifnecessary.

 • Checktobesuretheelectriccontrolpanelissetproperly.Thedesiredtemperaturemustbesetabove

  theactualpoolorspatemperaturefortheheatertorun.

 • Checktomakesuretheevaporatorcoilhasenoughclearanceandthattherearenorestrictionstoitsairow.

 • Certainambientairconditionsmaycausetheheatertogointodefrostmode,displayedonthecontrol 

  panelas“DEF”.

NOTE: IT IS NORMAL FOR WATER TO DRIP FROM THE DRAIN HOLES AT THE BASE OF THE

HEATER. THE UNIT PRODUCES CONDENSATION WHEN IT OPERATES.

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OWNER’S MANUAL

WINTERIZING

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OWNER’S MANUAL

ANALYZER CODES

FAILURELOCK-OUT:Thisfeatureisfortheprotectionoftheheater.Ifthesamefailureoccursthree(3)times

withinanhour,thecontrolwillnotallowtheunittorestart,andshalldisplaytheappropriatecode(i.e.“LP3”,

“HP3”).Theresettonormalconditionscanbeaccomplishedbypressinganybuttononthecontroltouchpad

onetime.

“FLO”(LittleorNoWaterFlow)

 • Thepumpisnotrunning.

 •Thelterisdirtyorclogged.

 • Shortageofwatertopump-airleak.

 • Undersizedpump.

 • Valvesnotincorrectposition.

 • Filterinbackwashmode.

 • Waterpressureswitchneedsadjustment,orisdefective.

“HPS”(CompressorHighPressure)

 • Lowwaterowtoheater.

 • Defectivehigh-pressureswitch.

“LPS” (Compressor Low Pressure)

 •Qualiedpersonnelshouldperforminstallation,maintenanceandservice.

 •Makesurealleldwiringconformstotheheaterspecicationsandallnationalandlocalcodes.

 •Disconnectallpowersourcesbeforeperforminganymaintenanceorservicetotheheater.

“ESO”

 •Evaporatortemperaturesensorconnectionopened.Checkforcutorloosesensorwiringordefectivesensor.

“tSO”

 • Watertemperaturesensorconnectionopened.Checkforcutorloosesensorwiringordefectivesensor.

“ESS”

•Evaporatortemperaturesensorconnectionshorted.Checkforashortinsensorwiringordefectivesensor.

“tSS”

•Watertemperaturesensorconnectionshorted.Checkforashortinsensorwiringordefectivesensor.

“DEF”

 • Heatpumpindefrostcycle.

CALLING FOR SERVICE

 • Pleaseeliminateanywaterowproblemsbeforecallingforservice.

 • Ifyouareunabletocontacttheinstallingagent,pleasecontact:

 AQUACOMFORTTECHNOLOGIESINC.Afactoryrepresentativewillassistyouoryourserviceman 

 overthephone.

SERVICE PERFORMED WITHIN THE WARRANTY PERIOD MUST BE APPROVED BY

AQUACOMFORT TECHNOLOGIES INC. PRIOR TO SERVICE BEING PERFORMED AND ONLY

BY A AQUACOMFORT TECHNOLOGIES INC. AUTHORIZED TECHNICIAN. SEE WARRANTY FOR

DETAILS.

Pleasehavethefollowingreadybeforecalling:

MODEL #:

SERIAL #:

DATE OF INSTALLATION:

NAME OF OWNER:

ADDRESS:

CONTACT #:

NATURE OF PROBLEM:

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OWNER’S MANUAL

LIMITED WARRANTY - HEAT PUMP POOL HEATERS

AQUA COMFORT TECHNOLOGIES INC. (ACT) warrants only to the original owner, the HEAT PUMP

POOLHEATERtobefreeofdefectsinmaterialsandworkmanshipforalimitedten(10)yeartermasfollows:

One(1)yearfullpartsandlabor,yearstwo(2)throughten(10)thecompressorandheatexchanger(partonly).

Thiswarrantydoesnotincludetransportationchargesforequipmentorcomponentpartstoorfromthefactory.

ThiswarrantyisvalidonlyintheContinentalU.S.Thelaborforrepairorreplacementofdefectivepartswillbe

providedbyACTsubjecttotheconditionsofthislimitedwarranty.

THEEFFECTIVEDATEOFWARRANTYisthedateofinstallation,ifproperlydocumented,otherwisethedate

ofmanufactureplusthree(3)months.

THISWARRANTYWILLNOTAPPLYTO:A)Malfunctionordamageresultingfrominstallation,operation,

maintenance, voltage conditions, or service not in accordance with ACT specications. B) Malfunction or

damageduetothefailuretoperformnormalmaintenanceasoutlinedintheOwner’sManual.C)Malfunc-

tionordamageduetoconditionsnotintendedfororiginaluseoftheunit.D)Malfunctionordamagedueto

negligence,abuse,freezingconditions,accident,oractsofGod.E)Malfunctionordamagefromplantsor

animals.F)MalfunctionordamagefromtheattachmentofaccessoriesnotauthorizedbyACT.G)Unnecessary

servicecallsduetoerroneousoperationalreports,maintenanceandelectricalservice.H)Unitssoldoutside

thecontinentalUnitedStates.

SERVICE PERFORMED WITHIN THE WARRANTY PERIOD must be approved by ACT PRIOR to

servicebeingperformed,andmustbeperformedbyanauthorizedtechnician.Thewarrantyisvoidiftheunitis

repairedbyanyoneunauthorizedbyACT.Reimbursementforreplacementpartsorrepairservicesthatarenot

authorizedorperformedbyACTarenotcoveredunderthislimitedwarranty.

WARRANTYPARTSwillbereplacedorrepairedatthediscretionofACT.Shippingofwarrantypartsisnot

included.DefectivepartsmustbereturnedtoACTwithinthewarrantyperiodforvalidation.ACTisnotliable

forthelaborinvolvedintheunauthorizedrepair,orreplacementcostsincludingpartsandlabor.Thiswarranty

isinlieuofallotherwarranties,expressedorimplied,writtenororal.TheliabilityofACTshallnotexceedthe

costoftherepairorreplacementofdefectiveparts;ACTisnotliablefordamagesofanysortwhatsoever,

includingincidentalandconsequential.Therearenoimpliedwarrantiesoftnessforaparticularpurposethat

applytothisproduct.

Owner________________________________

Address_______________________________

City/St/Zip_____________________________

InstallationDate_________________________

Contractor_____________________________

KEEP FOR YOUR RECORDS. DO NOT MAIL CERTIFICATE.

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OWNER’S MANUAL

Address_______________________________

City/St/Zip_____________________________

In-GroundModel#______________________

Serial#________________________________

WARRANTY REGISTRATION

TheWarrantyRegistrationFormmustbelledoutinfullandmailedtoAQUACOMFORTTECHNOLOGIESINC.

withinsixtydaysfromthedateofinstallation.DonotmailWarrantyCerticate.

MAIL TO:

AQUACOMFORTTECHNOLOGIESINC.

520Hwy.17South,UnitF

SurfsideBeach,SC29575

NameofOwner____________________________________Phone_______________________

Address_______________________________________________________________________

City,State_________________________________________Zip+4_____________________

InstallationDate________________Dealer_________________________________________

In-GroundModel#____________________________(Location:LabelonFrontPanelofUnit)

Serial#______________________________(Location–LabelonFrontLeftTopofUnit)

PoolSurfaceArea__________ftx__________ft

IsPoolCovered?YesNo(CircleOne)

IsPoolScreenedIn?YesNo(CircleOne)

IsanIn-LineChlorinatorUsed?YesNoCircleOne)

Questions/Comments

Signature_________________________________________Date_______________________

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OWNER’S MANUAL