
Page 20
Troubleshooting Pump
—
Caution
- Always disconnect the pump from the electrical power source before handling.
- If the system fails to operate properly, carefully read instruction and perform
maintenance recommendations.
- If operating problems persist, the following chart may be of assistance in identifying and
correcting them.
Match cause number with correlating correction number.
Note: Not all problems and correction will apply to each pump model.
Problem Cause Correlation
Pump will not run 1. Poor electrical connection, blown fuse, tripped breaker or other
interruption of power, improper power supply.
2. Motor or switch inoperative (to isolate cause; go to manual
operation of pump).
2a. Float movement restricted.
2b. Switch will not activate pump or is defective.
3a. Insufficient liquid level.
3b. Switch is unable to activate.
1. Check all electrical connection for security. Have
electrician measure current in motor leads, if cur-
rent is within ±20% of locked rotor amps. Impeller
is probably locked. If current is 0, overload may be
tripped. Remove power, allow pump to cool, and
then recheck current.
2a. Reposition pump or clean basin as required to
provide adequate clearance for float.
2b. Disconnect level control. Set ohmmeter for a
low range, such as 100 ohms full scale and connect
to level control leads. Actuate level control manual-
ly and check to see that ohmeter shows zero ohms
for closed switch and full scale for open switch.
(Float Switch).
3a. Make sure liquid level is at least equal to sug-
gested turn on point.
3b. Rotate ESPS level control in horizontal position.
4. Recheck all sizing calculations to determine
proper pump size.
5. Check discharge line for restrictions including ice
if line passes through or into cold areas.
6. Remove and examine check valve for proper
installation and freedom of operation.
7. Open valve.
8. Check cutter for freedom of operation security
and condition. Clean cutter and inlet of any obstruction
9. Loosen union slightly to allow trapped air to
escape. Verify that turn-off level of switch is set so
that the suction is always flooded. Clean vent hole.
10. Remove and examine for damage. replace
pump stator
11. Repair fixtures as required to eliminate leakage.
12. Check pump temperature limits and fluid
temperature.
13. Replace portion of discharge pipe with flexible
connector.
14. Turn to automatic position.
15. Check for leaks around basin inlet and outlets.
Pump will not turn off 2a. Float movement restricted.
2b. Switch will not activate pump or is defective.
4. Excessive inflow or pump not properly sized for application.
9. Pump may be air locked.
14. M-O-A switch on panel is in “MANUAL” position.
Pump hums but does
not run
1. Incorrect voltage.
8. Cutter jammed or loose on sha, worn or damaged, inlet plugged.
Pump delivers insufficient
capacity
1. Incorrect voltage.
4. Excessive inflow or pump not properly sized.
5. Discharge restricted.
6. Check valve stuck closed or installed backwards.
7. Shut-off valve closed.
8. Cutter jammed or loose on sha, worn or damaged, inlet plugged.
9. Pump may be air locked.
10. Pump stator damaged/torn.
Pump cycles to frequently or
runs periodically when fixtures
are not in use.
6. Check valve stuck closed or installed backwards.
11. Fixtures are leaking.
15. Ground water entering basin.
Pump shuts off and
turns on independent
ofswitch, (trips thermal
overload protector).
Caution! Pump may start
unexpectedly.
Disconnect power supply.
1. Incorrect voltage.
4. Excessive inflow or pump not properly sized.
8. Cutter jammed, loose on sha, worn or damaged, inlet plugged.
12. Excessive water temperature.
Pump operates noisily
or vibrates excessively.
4. Operating at too high a pressure.
5. Discharge restricted.
8. Cutter broken.
13. Piping attachments to building structure too rigid or too loose.