arcelik beko B13 GOOD PLUS User manual

B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL
B13 GOOD PLUS
CONTROL SYSTEM
WASHING MACHINE
SERVICE MANUAL
SERVICE MANUAL NO:1

B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL
1. COVER PAGE ............................................................................................................................................ 2
2. CONTENTS ................................................................................................................................................. 2
3. SAFETY WARNINGS...........................................................................................................................5
3.1. GENERAL SAFETY ........................................................................................................................................... 5
3.2. INTENDED USE .............................................................................................................................................. 6
3.3. CHILD SAFETY ............................................................................................................................................... 6
3.4. COMPLIANCE WITH EEE DIRECTIVE..................................................................................................................... 6
3.5. PACKAGE INFO .............................................................................................................................................. 6
3.6. DISPOSAL OF WASTE PRODUCT .......................................................................................................................... 7
3.7. POINTS TO BE PAID ATTENTION TO DURING SERVICE ................................................................................................ 7
4. PRODUCT INSTALLATION / INSTALLATION RULES / SETTINGS....................................................9
4.1. CORRECT PLACE FOR INSTALLATION .................................................................................................................... 9
4.2. REMOVING THE PACKAGE SUPPORT .................................................................................................................. 10
4.3. REMOVING THE TRANSPORT SAFETY BOLTS ........................................................................................................ 10
4.4. CONNECTION TO THE SUPPLY WATER................................................................................................................ 11
4.5. CONNECTION TO THE WATER DRAIN .................................................................................................................. 12
4.6. ADJUSTMENT OF LEGS ................................................................................................................................... 13
4.7. ELECTRIC CONNECTION .................................................................................................................................. 14
4.8. TRANSPORTING THE PRODUCT ......................................................................................................................... 14
5. USE OF PRODUCT AND BYPRODUCTS..........................................................................................16
5.1. PREPARATION ............................................................................................................................................. 16
5.1.1 Sorting the Laundry................................................................................................................................. 16
5.1.2 Preparation of the garments to be washed .............................................................................................. 16
5.1.3 Things to do for energy saving................................................................................................................. 17
5.1.4 Correct load capacity............................................................................................................................... 18
5.1.5 Loading laundry ...................................................................................................................................... 18
5.1.6 Use of detergent and softener ................................................................................................................. 19
5.1.7. Initial operation .................................................................................................................................. 22
5.1.8. Tips for efficient washing .................................................................................................................... 23
5.2. CONTROL PANEL .......................................................................................................................................... 24
5.3. SCREEN SYMBOLS AND PANEL/BUTTON SERIGRAPHIES............................................................................................ 24
5.4. PREPARING THE MACHINE .............................................................................................................................. 25
5.5. PROGRAMME SELECTION................................................................................................................................ 25
5.6. MAIN PROGRAMMES .................................................................................................................................... 25
5.7. ADDITIONAL PROGRAMMES ............................................................................................................................ 26
5.8. SPECIAL PROGRAMS ...................................................................................................................................... 28
5.9. TEMPERATURE SELECTION .............................................................................................................................. 28
5.10. SPIN SPEED SELECTION................................................................................................................................... 29
5.11. AUXILIARY FUNCTION SELECTION ...................................................................................................................... 30
5.12. END TIME .................................................................................................................................................. 32
5.13. STARTING THE PROGRAMME........................................................................................................................... 33
5.14. LOADING DOOR LOCK .................................................................................................................................... 34
5.15. CHANGING SELECTIONS AFTER PROGRAMME IS STARTED......................................................................................... 34
5.16. CHILD LOCK ................................................................................................................................................ 35
5.17. CANCELING THE PROGRAMME......................................................................................................................... 36
5.18. PROGRAMME END........................................................................................................................................ 37
5.19. SETTING FAVORITE PROGRAMME ..................................................................................................................... 37
6. CLEANING AND CARE.....................................................................................................................38
6.1. CLEANING THE DETERGENT DISPENSER ............................................................................................................... 38
6.2. CLEANING THE LOADING DOOR AND THE DRUM .................................................................................................. 38
6.3. CLEANING THE BODY AND CONTROL PANEL ......................................................................................................... 39
6.4. CLEANING THE WATER INLET FILTERS ................................................................................................................. 39
6.5. DRAINING THE REMAINING WATER AND CLEANING THE PUMP FILTER ......................................................................... 40
7. GENERAL OPERATING PRINCIPLE ................................................................................................43

B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL
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7.1. WATER INTAKE PROFILE ................................................................................................................................ 43
7.2. HEATING PROFILE ........................................................................................................................................ 45
7.3. ANTI-FOAMING PROFILE ................................................................................................................................ 46
7.4. FOAM DETECTING AND EXTINUISHING ALGORITHM .............................................................................................. 47
7.5. PROGRAMME FLOWS .................................................................................................................................... 48
8. COMPONENT WORKING PRINCIPLES............................................................................................58
8.1. ELECTRONIC CARD GROUP ............................................................................................................................. 58
8.2. WATER INLET VALVE..................................................................................................................................... 59
8.2.1. Single Water Inlet Valve ...................................................................................................................... 59
8.2.2. Double Water Inlet Valve with Flowmeter ........................................................................................... 59
8.3. WATER LEVEL SENSOR .................................................................................................................................. 60
8.4. PARASITE FILTER .......................................................................................................................................... 61
8.5. WASHING MOTOR ....................................................................................................................................... 61
8.5.1. Atlas Motor ........................................................................................................................................ 61
8.6. SAFETY SWITCH (DOOR LOCK) ......................................................................................................................... 62
8.7. HEATER ..................................................................................................................................................... 62
8.8. NTC......................................................................................................................................................... 63
8.9. DRAIN PUMP .............................................................................................................................................. 64
9. SERVICE FUNCTION TEST ..............................................................................................................65
10. FAILURE / ERROR CODES...............................................................................................................68
11. FAILURE FLOW / TROUBLESHOOTING DIAGRAMS ......................................................................69
11.1. ELECTRONIC CARD SOCKETS............................................................................................................................ 69
11.2. MACHINE DOES NOT WORK........................................................................................................................... 70
11.3. ERROR CODES AND POSSIBLE CUSTOMER COMPLAINTS .......................................................................................... 72
A.E1................................................................................................................................................................ 74
B.E2................................................................................................................................................................ 75
C.E3................................................................................................................................................................ 76
D.E4................................................................................................................................................................ 77
E.E5................................................................................................................................................................ 78
F.E7................................................................................................................................................................ 78
G.E8................................................................................................................................................................ 80
H.E9 -E10........................................................................................................................................................ 81
I.E11_1 .......................................................................................................................................................... 82
J.E17 .............................................................................................................................................................. 86
K.E18 .............................................................................................................................................................. 87
L.E27 .............................................................................................................................................................. 88
M.E28 .............................................................................................................................................................. 89
N.E29 .............................................................................................................................................................. 90
O.PROGRAM SELECTION SWITCH DOES NOT FUNCTION. ............................................................................................... 91
P.MACHINE IS BLOWING THE FUSE ........................................................................................................................... 92
Q.WATER TAKEN FROM THE WRONG COMPARTMENT.................................................................................................... 93
12. ELECTRIC CIRCUIT / CONNECTION / E-CARD DIAGRAMS............................................................94
13. COMPONENT ASSEMBLY / DISASSEMBLY....................................................................................95
13.1. UPPER TABLE ASSEMBLY /DISASSEMBLY ........................................................................................................... 95
13.1.1. Attachment.................................................................................................................................... 95
13.1.2. Detachment ................................................................................................................................... 96
13.2. PANEL ATTACHMENT /DETACHMENT ............................................................................................................... 98
13.2.1. Attachment.................................................................................................................................... 98
13.2.2. Detachment ................................................................................................................................... 98
13.3. DOOR GROUP ATTACHMENT/DETACHMENT .................................................................................................... 102
13.4. FRONT WALL ATTACHMENT /DETACHMENT..................................................................................................... 112
13.4.1. Attachment.................................................................................................................................. 112
13.5. DETERGENT BOX ATTACHMENT /DETACHMENT ................................................................................................ 113

B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL
13.5.1. Attachment.................................................................................................................................. 113
13.5.2. Detachment ................................................................................................................................. 114
13.6. SINGLE VALVE ATTACHMENT /DETACHMENT.................................................................................................... 115
13.7. DOUBLE VALVE ATTACHMENT /DETACHMENT .................................................................................................. 115
13.8. WATER LEVEL SENSOR ATTACHMENT /DETACHMENT ......................................................................................... 116
13.9. PARASITE FILTER ATTACHMENT /DETACHMENT................................................................................................. 116
13.10. POWER CABLE ATTACHMENT /DETACHMENT............................................................................................... 116
13.11. MOTOR .............................................................................................................................................. 117
13.11.1. Atlas motor .................................................................................................................................. 117
13.12. POLY VBELT ATTACHMENT...................................................................................................................... 117
13.13. SHOCK ABSORBER AND SHOCK ABSORBER PIN ATTACHMENT /DETACHMENT....................................................... 118
13.14. UPPER COUNTERWEIGHT ATTACHMENT /DETACHMENT ................................................................................. 119
13.15. LOWER COUNTERWEIGHT ATTACHMENT /DETACHMENT ................................................................................ 119
13.16. DRAIN PUMP ATTACHMENT /DETACHMENT ................................................................................................ 119
13.17. WATER INLET HOSE ATTACHMENT /DETACHMENT ........................................................................................ 120
13.18. DRAIN HOSE ATTACHMENT /DETACHMENT ................................................................................................. 120
14. LIST OF COMPONENTS.................................................................................................................121
15. FIGURE AND PICTURE LIST..........................................................................................................121
16. TABLE LIST ....................................................................................................................................122

B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL
3. SAFETY WARNİNGS
This section contains safety instructions that will help protect from risk of personal injury or
property damage. Failure to follow these instructions shall void any warranty.
3.1. General Safety
This product can be used by the children who are at the age of 8 and over and the
people whose physical, sensory or mental skills are not fully developed or who do not
have necessary required experience and knowledge as long as they are supervised or
trained about the safe use of the product and its risks. Children should not play with the
device. Cleaning and maintenance works should not be performed by children unless
they are supervised by someone.
Do not place the machine onto a floor covered with a carpet. Otherwise, lack of airflow
beneath the machine will cause electrical parts to overheat. This will cause problems
with your product.
If the product is faulty, it should not be operated before it is repaired by the authorized
service! There is the risk of electric shock!
This product is designed to resume operation when power is on again after a power
cut. If you wish to cancel the programme, see "Cancelling the programme" section.
Plug the product into a grounded outlet protected by a 16-ampere fuse. Be sure to
make a qualified electrician arrange the grounding installation. Our company shall not
be liable for any damages that will arise when the product is used without grounding in
accordance with the local regulations.
Water mains and drain hose should be fixed securely and undamaged. Otherwise,
there is the risk of water leakage.
While there is still water inside the product, never open the loading door or remove the
filter. Otherwise, risk of flooding and injury from hot water will occur.
Do not force open the locked loading door. Door can be opened a few minutes after the
washing cycle ends. In case of forcing the loading door to open, the door and the lock
mechanism may get damaged.
Unplug the product if it is not in use.
Do not wash the product by spraying or pouring water onto it! There is the risk of
electric shock!
Never touch the plug with wet hands! Do not grab the power cord to unplug the
machine, always unplug it by holding its plug.
Use only the detergents, softeners and additives intended for washing machines.
Observe the instructions on the label of textiles and the detergent package.
Product should be unplugged during installation, maintenance, cleaning and repair
procedures.
Always have the installation and repairing procedures carried out by the
Authorized Service Agent. Manufacturer shall not be held liable for damages that may

B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL
arise from procedures carried out by unauthorized persons.
If the power cord is damaged, it should be replaced by the manufacturer, aftersales
service or a similarly qualified, certified person (preferably electrician) or a person to be
designated by the importer, in order to prevent the risk.
3.2. Intended Use
This product is for domestic use only. It is not suitable for commercial use and it must
not be used out of its intended use.
Product should only be used to wash and rinse the textile products having the
appropriate labels.
Manufacturer does not accept any responsibility for any damages arising out of
incorrect use or transport.
Service life of the product you purchased is 10 years. During this period, original spare
parts will be available to operate the appliance properly.
3.3. Child Safety
Packaging materials are dangerous for the children. Keep the packaging materials out
of the reach of the children.
Electric products are dangerous for children. Keep children away from the product
when it is in use. Do not allow them to play with the product. Activate child lock to
prevent the children to tamper with it.
Do not forget to close the loading door when leaving the room where the product it
located.
Keep all detergents and additives in a safe place out of the reach of the children with
their lids or packages are closed.
3.4. Compliance with EEE Directive
This product does not contain the harmful and prohibited substances which are
specified in Directive * “Restriction on Use of Some Hazardous Substances in
Electrical and Electronic Equipments” (EEE) * issued by the Ministry of Environment
and Forestry of Republic of Turkey.
It complies with EEE * Directive
3.5. Package info
Packaging materials of the product are manufactured from recyclable materials in
accordance with our National Environment Regulations. Do not dispose of the packaging
materials together with the domestic or other wastes. Take them to the packaging material
collection points designated by the local authorities.

B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL
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3.6. Disposal of waste product
This product has been manufactured with high quality parts and materials which can be
reused and are suitable for recycling.
Therefore, do not dispose the product with normal domestic waste at the end of its service
life. Take it to a collection point for the recycling of electrical and electronic equipment.
Please consult your local authorities to learn the nearest collection point. Help protect the
environment and natural resources by recycling used products. For children's safety, cut
the power cable and break the locking mechanism of the loading door so that it will be
non-functional before disposing of the product.
3.7. Points to be paid attention to during service
During panel installation, make sure that the cables to be mounted onto the electronic
card are not pinched between the bracket sheets. It should be ensured that all the
sockets on the electronic card are seated well.
Is should be ensured that cable in the installation of cable group is not damaged.
Stripped or damaged cables should not be installed.
Cable route should be taken into account during installation; cable’s coming into
contact with sharp surfaces should be avoided and it should not be pinched.
It should be ensured that the sockets of all components which are serviced are seated
well. Arc may occur in case of inadequate contact.
It should be checked that the serviced product is connected to a grounded outlet which
is protected by a fuse with suitable current. Connection should not be made with
extension cable or multiple outlet. Moreover, no extension should be made to the
power cord or internal cables.
Put the serviced product onto a sound ground; do not put it on a carpet with high pile or
other similar grounds. Electrical parts may get overheated since air cannot circulate
from under the device.
Do not put the serviced product onto its power cord or another cable.
If you have to unplug the serviced product from the mains, never grab it from its power
cord, always unplug it by holding its plug only.
Check the power cord and plug of the serviced product. If its power cord or plug is
faulty, replace the power cord group completely with a new group. Please make sure
that the cables are not shortened, snapped, stripped, hardened and plug ends are not
broken, cracked, oxidized or loosened.
Check the outlet which the serviced product is plugged in. Product should not be
plugged in the outlets which are loosened, dislocated from its housing, broken, in
contact with water, dusty, dirty, oiled.
Along the route of the power cord from the outlet to the machine, make sure that the
cord does not come under heating sources, cupboards, devices, etc. which may
damage the product.
During service, do not perform hot works on the machine, such as soldering, welding,
etc. Do not leave these devices on the machine.
During service, do not wipe the machine with flammable and combustible substances
such as thinner, alcohol, etc.

B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL
After the machine is serviced, do not forget any paper-based materials inside the
machine such as service slip, brochure, etc.
IMPORTANT:
When the machine is required to be serviced by being tilted to the front, its transport safety
bolts should be installed.
This is required for the front components of the machine not to be damaged.

B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL
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4. PRODUCT INSTALLATION / INSTALLATION RULES / SETTINGS
Apply to the nearest Authorized Service agent for the installation of your product. In order
to make your machine ready for use, before calling the authorized service, make sure that
electrical installation, clean water installation and water drain are appropriate by checking
the user manual. If this is not the case, call for a qualified electrician and technician and
take necessary actions.
Customer is liable to prepare the place of installation for the product, electricity, clean
water and waste water installations.
Installation and electrical connections of the product should be performed by Authorized
Service. Manufacturer shall not be held liable for damages that may arise from
procedures carried out by unauthorized persons.
CAUTION: Before use, check whether there is any damage on the product. If so, do not
have it installed. Damaged products cause risks for your safety.
Make sure that the water inlet and drain hoses and the power cord of the machine are not
folded, pinched or broken during when the product is pushed into its place after the
installation or cleaning works.
4.1. Correct Place for Installation
Place the product on a solid and level floor. Do not place it onto a carpet with high pile
or other similar surfaces.
On a graduated floor, do not place the product next to the edge or on a platform.
When the washing machine and drier are placed on top of each other, their total weight
–when loaded–amounts to 180 kilograms. Place the product on a solid and flat floor
that has sufficient load carrying capacity!
Do not place the product on the power cable.
Do not install the product in the environments where the temperature falls below 0 ºC.
Leave a minimum space of 1 cm between the machine and the furniture.

B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL
4.2. Removing the Package Support
Figure 4.1
4.3. Removing the Transport Safety Bolts
CAUTION: Do not remove the transport safety bolts before removing the packaging
support.
CAUTION: Before operating the washing machine, remove the transport safety
bolts! Otherwise, the product will get damaged.
Figure 4.2
Figure 4.3
Tilt the machine backwards in order
to remove the package support.
Remove the packaging
reinforcement by pulling the ribbon.
1. Loose all bolts with an
appropriate key until they
turn freely (C).
2. Remove the transport safety
bolts by turning them slightly.