9
Using the System
• Ensure the microphone is positioned close to the member of sta
on the desk or counter
• Make sure the loop sign is in a prominent position so those with a
hearing device are clear as to where assistance is available
Things to Remember
• Face the microphone and speak normally from your seated/
standing position
• The speech is converted to an alternating magnetic eld and
transmitted via the loop aerial
• This is picked up by the telecoil in the customer’s hearing device
and converted back to speech
There’s nothing more you need to do!
If the hearing device wearer doesn’t pick up the signal:
• Draw their attention to the loop sign, checking their device is in the
“T” position
• Ask the hearing device wearer to check the volume setting on their
device
• Try moving closer to the microphone to achieve clearer voice pick-
up
• Ask the hearing device wearer to move close to the loop sign
