ArchWork ArcPod 15Q User manual

USER MANUAL
REV.01-07/20 English version
ArcPod 15Q
Compact 15x10W RGBW/Fc
outdoor IP66 LED wash light
for exterior installations

Thank you for choosing ARCHWORK.
Please note that every ARCHWORK product has been designed in Italy to meet quality and performance require-
ments for professionals and designed and manufactured for the use and application as shown in this document.
Any other use, if not expressly indicated, could compromise the good condition/operation of the product and/or be
a source of danger.
This product is meant for professional use. Therefore, commercial use of this equipment is subject to the respec-
tively applicable national accident prevention rules and regulations.
Features, specications and appearance are subject to change without notice. Music & Lights S.r.l. and all afliated
companies disclaim liability for any injury, damage, direct or indirect loss, consequential or economic loss or any
other loss occasioned by the use of, inability to use or reliance on the information contained in this document.
Product user manual can be downloaded from the website www.musiclights.it , or can be inquired to the ofcial
ARCHWORK distributors of your territory (https://www.musiclights.it/sales_network.html).
Scanning the below QR Code, you will access the download area of the product page, where you can nd a broad
set of always updated technical documentation: specications, user manual, technical drawings, photometrics,
personalities, xture rmware updates.
The ARCHWORK Logo, ARCHWORK names and all other trademark in this document pertaining to ARCHWORK
services or ARCHWORK product are trademarks OWNED or licensed by Music & Lights S.r.l., its afliates, and
subsidiaries.
ARCHWORK is a registered trademark by Music & Lights S.r.l. All right reserved. Music & Lights – Via Appia km
136,200; Itri 04020, Italy.

1
ARCHWORK - ArcPod 15Q
INDEX
SAFETY INFORMATIONSAFETY INFORMATION 22
1 - PACKAGING 41 - PACKAGING 4
PACKAGE CONTENT 4PACKAGE CONTENT 4
OPTIONAL ACCESSORIES 4OPTIONAL ACCESSORIES 4
2 - TECHNICAL DRAWING 42 - TECHNICAL DRAWING 4
3 - INSTALLATION 53 - INSTALLATION 5
MOUNTING 5MOUNTING 5
4 - PRODUCT OVERVIEW 64 - PRODUCT OVERVIEW 6
5 - CONNECTION TO THE MAINS SUPPLY 75 - CONNECTION TO THE MAINS SUPPLY 7
6 - DMX CONNECTION 86 - DMX CONNECTION 8
CONNECTION OF THE CONTROL SIGNAL: DMX LINE 8CONNECTION OF THE CONTROL SIGNAL: DMX LINE 8
INSTRUCTIONS FOR A RELIABLE DMX CONNECTION 8INSTRUCTIONS FOR A RELIABLE DMX CONNECTION 8
CONNECTION DAISY CHAIN OF THE DMX LINE 8CONNECTION DAISY CHAIN OF THE DMX LINE 8
DMX ADDRESSING 9DMX ADDRESSING 9
7 - RDM FUNCTIONS 97 - RDM FUNCTIONS 9
8 - OPERATION VIA DATAMASTER 108 - OPERATION VIA DATAMASTER 10
RDM SETTING 10RDM SETTING 10
STAND ALONE FUNCTION 11STAND ALONE FUNCTION 11
9 - DMX CHARTS 129 - DMX CHARTS 12
10 - ACCESSORIES INSTALLATION 1410 - ACCESSORIES INSTALLATION 14
LENS (CODE S27QLENS10-15-25-45) 14LENS (CODE S27QLENS10-15-25-45) 14
BARNDOOR (CODE A15QBD) 15BARNDOOR (CODE A15QBD) 15
11 - MAINTENANCE 1611 - MAINTENANCE 16
MAINTENANCE AND CLEANING THE PRODUCT 16MAINTENANCE AND CLEANING THE PRODUCT 16
VISUAL CHECK OF PRODUCT HOUSING 16VISUAL CHECK OF PRODUCT HOUSING 16
TROUBLESHOOTING 17TROUBLESHOOTING 17

ARCHWORK - ArcPod 15Q2
SAFETY INFORMATION
WARNING!
Please read carefully the instruction reported in this section before installing, powering,
operating or servicing the product and observe the indications also for its future handling.
This unit is not for household use, only professional applications.
Installation
• Make sure that all visible parts of the product are in good visible condition before its
use or installation.
• Make sure the point of anchorage is stable before positioning the projector.
• When suspending the xture above ground level, secure it against failure of primary
attachments by attaching a safety cable that is approved as a safety attachment for the
weight of the xture to the attachment point on the main frame of the product. ln case
the safety cable, enter in action, it needs to be replaced with a new one.
• Install the product only in well ventilated places.
• For non temporary installations, ensure that the xture is securely fastened to a load-
bearing surface with suitable corrosionresistant hardware.
• For a temporary installation with clamps, ensure that the xing screws are turned fully,
and secured with a suitable safety cable.
Minimum distance of illuminated objects
• The projector needs to be positioned so that the objects hit by the beam of light are at
least 0,5 meters (1.64 ft) from the lens of the projector.
Max operating ambient temperature (Ta)
• Do not operate the xture if the ambient temperature (Ta) exceeds 45 °C (122 °F).
Protection from burns and re
• The exterior of the xture becomes hot during use. Avoid contact by persons and ma-
terials.
• Ensure that there is free and unobstructed airow around the xture.
• Keep ammable materials well away from the xture.
• Do not attempt to bypass thermostatic switches or fuses.
Permanent Outdoor use
• This product is rated with an IP (Ingress protection) for permanent outdoor use when
used and serviced according to the instruction contained in this document.
• Never use the xture in places subject to vibrations or bumps.
• Make certain that no inammable liquids, water or metal objects enter the xture.
• Excessive dust, smoke uid, and particle build up degrades performance, causes over-
heating and will damage the xture.
• Damages caused by inadequate cleaning or maintenance are not covered by the prod-
uct warranty.
Protection and Warning against electrical shock
• Do not remove any cover from the product and disconnect the product from AC power
before servicing.
• Ensure that the xture is electrically connected to ground (earth). And use only a source
of AC power that complies with local building and electrical codes and has both over-
load and ground-fault (earth-fault) protection.
• Before using the xture, check that all power distribution equipment and cables are in
perfect condition and rated for the current requirements of all connected devices.
• Isolate the xture from power immediately if the power plug or any seal, cover, cable,
T 45°C
a
0,5 m
IP66

3
ARCHWORK - ArcPod 15Q
or other component is damaged, defective, deformed or showing signs of overheating.
Do not reapply power until repairs have been completed.
• Refer any service operation not described in this manual to MUSIC & LIGHTS Service
team or an authorized MUSIC & LIGHTS service center.
Connection to mains supply
• The Connection to the mains supply must be carried out by a qualied electrical in-
staller.
• Use only AC supplies 100-240V 50-60Hz, the xture must be electrically connected to
ground (earth).
• Select the cable cross section in according with the maximum current draw of the prod-
uct and the possible number of products connected at the same power line.
• The AC mains power distribution circuit must be equipped with magnetic+residual cur-
rent circuit breaker protection.
• Do not connect it to a dimmer system; doing so may damage the product.
Temperature of the external surface
• The surface of the xture can reach up to 65 °C (158 °F) during operation. Avoid contact
with people and materials.
Maintenance
• Warning! Disconnect the xture from AC mains power and allow to cool for at least 10
minutes before handling.
• Only technicians who are authorized by MUSIC & LIGHTS or Authorised service partners
are permitted to open the xture.
• Users may carry out external cleaning, following the warnings and instructions provided,
but any service operation not described in this manual must be referred to a qualied
service technician.
• Important! Excessive dust, smoke uid, and particle build up degrades performance,
causes overheating and will damage the xture. Damages caused by inadequate clean-
ing or maintenance is not covered by the product warranty.
Photobiological safety
• This device emits potentially dangerous optical radiation and is identied in the cat-
egory of Risk Group 1 according to EN 62471.
Do not stare at the operating light source
• Do not look directly at the LED source during operation. It can be harmful to the eyes
and skin.
• During Installation, operation and maintenance, be prepared for the xture to light
when connected to power.
Disposal
• This product is supplied in compliance with European Directive 2012/19/EU - Waste
Electrical and Electronic Equipment (WEEE). To preserve the environment please dis-
pose/recycle this product at the end of its life according to the local regulation.
The products to which this manual refers comply with the European Directives pursuant
to:
• 2014/35/EU - Safety of electrical equipment supplied at low voltage (LVD).
• 2014/30/EU - Electromagnetic Compatibility (EMC).
• 2011/65/EU - Restriction of the use of certain hazardous substances (RoHS).
T
65°
C
c

ARCHWORK - ArcPod 15Q4
1 - PACKAGING
PACKAGE CONTENT
• ARCPOD15Q;
• Power adaptor cable (Schuko plug-IP67 power connector, L=2 m);
• Signal adaptor cables (XLR 5 pin-IP67 signal connector male and female);
• User manual.
OPTIONAL ACCESSORIES
• S27QLENS10: 10° lens for SOLAR27Q, ARCPOD27Q, SOLAR48Q, ARCPOD48Q, ARCPOD15Q
and ARCPOD96Q;
• S27QLENS15: 15° lens for SOLAR27Q, ARCPOD27Q, SOLAR48Q, ARCPOD48Q, ARCPOD15Q
and ARCPOD96Q;
• S27QLENS25: 25° lens for SOLAR27Q, ARCPOD27Q, SOLAR48Q, ARCPOD48Q, ARCPOD15Q
and ARCPOD96Q;
• S27QLENS45: 45° lens for SOLAR27Q, ARCPOD27Q, SOLAR48Q, ARCPOD48Q, ARCPOD15Q
and ARCPOD96Q;
• A15QBD: Black barn door 4 directional aps to adjust the light beam, ARCPOD15Q;
• DATAMASTER: RDM/DMX tool,cable tester, 5p XLR connectors,pouch, charging cable, XLR adapt-
ers;
• AWEXAC1L03: IP67 power extension cable for ARCHWORK projectors, L.03 m;
• AWEXAC1L05: IP67 power extension cable for ARCHWORK projectors, L.05 m;
• AWEXAC1L10: IP67 power extension cable for ARCHWORK projectors, L.10 m;
• AWEXAC1L20: IP67 power extension cable for ARCHWORK projectors, L.20m;
• AWEXDC1L03: IP67 DMX extension cable for ARCHWORK projectors, L.03 m;
• AWEXDC1L05: IP67 DMX extension cable for ARCHWORK projectors, L.05 m;
• AWEXDC1L10: IP67 DMX extension cable for ARCHWORK projectors, L.10 m;
• AWEXDC1L20: IP67 DMX extension cable for ARCHWORK projectors, L.20 m;
• UPBOX1U: Firmware uploader kit, USB IN, 3p XLR DMX OUT.
Dimensions are in mm / in - Fig.1
2 - TECHNICAL DRAWING
Weight: 6.3 kg - 13.89 lbs

5
ARCHWORK - ArcPod 15Q
Fig.2
3 - INSTALLATION
MOUNTING
Check that the supporting structure can safely bear the weight of all installed xtures, clamps, cables,
auxiliary equipment, etc. and complies with locally applicable regulations.
For temporary installation when suspending the xture above ground level, secure it against failure of
primary attachments by attaching a safety wire that is approved as a safety attachment for the weight
of the xture to an anchor point on the product main frame.
For xed installation use M8 bolts.
Do not use removable parts or weak anchors for secondary attachment.
Warning! When clamping the xture to a truss or other structure at any angle, use clamps of half-cou-
pler type. Do not use any type of clamp that does not completely encircle the structure when fastened.
TILT movement: 130°.
Screws for unlock and lock
the TILT (on both sides).
Slots for fixing.
289 [11.4]
56 [2.2]
8 [0.3]
307 [12.1]
R4 [R0.2]
83 [3.3]
64 [2.5]

ARCHWORK - ArcPod 15Q6
4 - PRODUCT OVERVIEW
1. POWER IN: for connection to a mains (100-240V~/50-60Hz). The max power consumption is 120W.
2. DMX IN (3-pole): 1 = GND, 2 = sign-, 3 = sign+.
3. DMX OUT (3-pole): 1 = GND, 2 = sign-, 3 = sign+.
4. POWER OUT: power output for connection of multiple units in series.
Fig.3
1 2 3 4

7
ARCHWORK - ArcPod 15Q
5 - CONNECTION TO THE MAINS SUPPLY
WARNING: For protection from electric shock, the xture must be earthed!
The product is equipped with auto-switching power supply that automatically adjusts to any 50-60Hz
AC power source from 100-240 Volts.
If you need to install a power plug on the power cable to allow connection to power outlets, install a
grounding-type (earthed) plug, following the plug manufacturer’s instructions. If you have any doubts
about proper installation, consult a qualied electrician.
You can link up tp 7 units at 120 V; 14 at 230 V. Never exceed this number. Power linking cords can be
purchased separately.
When connecting the unit to a local power, it may be necessary to use the Schuko to IP67 adapters
supplied with this product.
Core (EU) Core (US) Connection Plug terminal marking
Brown Black Live L
Blue White Neutral N
Yellow+green Green Earth E
Fig.4
MALE POWER
IP67 CONNECTOR
FEMALE POWER
IP67 CONNECTOR
Fig.5 - Example conguration (Output at 230 V)
Unit 1 Unit 2 Unit 3 Unit 13 Unit 14
POWER
IN
POWER
IN
MAINS 230V
POWER
IN
POWER
IN
POWER
IN
POWER
OUT
POWER
OUT
POWER
OUT
POWER
OUT
N L
E
L N
E
NOTE: when not using the Power output connectors, you must seal the cable ends with the
supplied caps.

ARCHWORK - ArcPod 15Q8
6 - DMX CONNECTION
CONNECTION OF THE CONTROL SIGNAL: DMX LINE
The product has connectors for DMX input and output.
The default pin-out on both connectors is as the following diagram:
Fig.6
Pin1 : GND - Shield
Pin2 : - Signal
Pin3 : + Signal
DMX - OUTPUT
IP67 CONNECTOR
DMX - INPUT
IP67 CONNECTOR
INSTRUCTIONS FOR A RELIABLE DMX CONNECTION
Use shielded twisted-pair cable designed for RS-485 devices: standard microphone cable cannot trans-
mit control data reliably over long runs. 24 AWG cable is suitable for runs up to 300 meters (1000 ft).
Heavier gauge cable and/or an amplier is recommended for longer runs.
To split the data link into branches, use splitter-ampliers in the connection line.
Do not overload the link. Up to 32 devices may be connected on a serial link.
NOTE: To connect the unit to your DMX network, it is necessary to use the adapters XLR 5 pin-
IP67 signal connector, supplied with this product.
CONNECTION DAISY CHAIN OF THE DMX LINE
Connect the DMX data output from the DMX source to the product DMX input (male connector).
Run the data link from the product DMX output (female connector) connector to the DMX input of the
next xture.
Terminate the data link by connecting a 120 Ohm signal termination.
The termination is prepared by 120Ω 1/4 W resistor between pins 2 and 3 of the male DMX connector.
Install a DMX termination plug on the last xture on the link. If a splitter is used, terminate each branch
of the link.
NOTE: when not using the DMX input or DMX output connectors, you must seal the cable ends
with the supplied caps.
The following diagram shows the DMX connection:
Fig.7 - Example 10 DMX channels conguration
. . . . . . . . . . . .
DMX Address: 33 DMX Address: 63DMX Address: 43 DMX Address: 53
. . . . . . . . . . . .
DMX512 Controller
DMX IN DMX IN DMX IN DMX INDMX OUT
DMX OUT
DMX OUT DMX OUT DMX OUT
1 2
3
2 1
3

9
ARCHWORK - ArcPod 15Q
DMX ADDRESSING
In order to start controlling the product via DMX, the rst step is to select a DMX address, also known
as the start channel, this is the rst channel used to receive instructions from a DMX controller. If you
wish to control the product individually, it is necessary to assign a different starting address channel to
each xture.
The number of channels occupied from the product depends on the DMX mode selected, so always
verify the DMX Mode before start addressing.
If you assign two xtures the same address, they will be executing the same behaviour. Selecting the
same address to multiple xtures can be useful for diagnostic purposes and symmetrical control.
DMX addressing is limited to make it impossible to set the DMX address so high that you are left with-
out enough control channels for the product.
Set the xture’s DMX address by RDM with the DATAMASTER.
Parameter PID GET SET
DMX_PERSONALITY 0x00e0 X X
DMX_PERSONALITY_DESCRIPTION 0x00e1 X X
CURVE 0x0343 X X
MODULATION_FREQUENCY 0x0347 X X
IDENTIFY_DEVICE 0x1000 X
FACTORY_DEFAULTS 0x0090 X X
WBANLANCE_R 0x8200 X X
WBANLANCE_G 0x8201 X X
WBANLANCE_B 0x8202 X X
WBANLANCE_W 0x8203 X X
FULL ON_Mode(Full On 0:HB, 1:Studio) 0x8217 X X
7 - RDM FUNCTIONS
The product can communicate using RDM (Remote Device Management) protocol over a DMX512
Networks.
RDM is a bi-directional communications protocol for use in DMX512 control systems, it is the open
standard for DMX512 device conguration and status monitoring.
The RDM protocol allows data packets to be inserted into a DMX512 data stream without affecting
existing non-RDM equipment. It allows a console or dedicated RDM controller to send commands to
and receive messages from specic xtures.
The PIDs in the following tables are supported in the product.

ARCHWORK - ArcPod 15Q10
8 - OPERATION VIA DATAMASTER
The unit uses a DATAMASTER for conguration purposes. The diagram below sows how to connect the
DATAMASTER to this product. This connection will control multiple products at the same time.
To set different Stand Alone mode on different product, you must connect the DATAMASTER to each
product, individually.
However, by using the DATAMASTER, you may address each product in the daisy chain to a different
DMX address by using the RDM function without the need connect to each individual product.
Important: The DATAMASTER must be used to congure this product.
MUSIC & LIGHTS suggests that you connect no more than 20 units in this mode and keep the total
distance to less than 60 m (197 ft). Otherwise, you might need to use an RDM optically isolated signal
amplier.
RDM SETTING
To set the RDM functions with the DATAMASTER follow these steps:
• Turn on the DATAMASTER;
• Select the "RDM" function;
• Wait the discovering of all units;
• Select the desired unit and press ENTER button;
• Change the value of the desired function.
•
The following chart describes the RDM menu tree of the product, the terms shown in BOLD indicates
the default settings.
MENU
1START ADDRESS 001-512
2PERSONALITY 5 Ch
7 Ch
10 Ch
3DIMMER MODE Off
Dimmer1
Dimmer2
Dimmer3
4PWM
MODULATION
600Hz
1200Hz
2000Hz
4000Hz
6000Hz
25kHz
Select PWM frequency.
5FACTORY
DEFAULT
To reset the unit to
factory default settings.
6SPECIFIC PIDS 8200 White Balance-Red 125 ÷ 255
8201 White Balance-Green 125 ÷ 255
8202 White Balance- Blue 125 ÷ 255
8203 White Balance- White 125 ÷ 255
8206 Clean Device Hours 0-1 0: No
1: Yes
8217 Full On mode 0-1 0: HB Mode
1: Studio Mode

11
ARCHWORK - ArcPod 15Q
STAND ALONE FUNCTION
To set the STAND ALONE you must follow the below steps with DATAMASTER:
DMX OUT
DATAMASTER
Fig.8
• Connect only one projector to the DATAMASTER;
• Select the second function "STAND ALONE";
• Select "Manual Color" or "Effect" function;
• Select "Head 1";
• Select the desired color or effect with speed.
The projector where is setted the STAND ALONE values is a "MASTER" projector.
If there isn't the DMX controller or the DMX missing this projector will send his STAND ALONE value
on the DMX line.
On others units that will be connected to the same DMX line must NOT be setted the STAND ALONE,
they will be "SLAVE" and they will follow the DMX of the MASTER.

Channel 5 Ch 7 Ch 10 Ch
1 RED DIMMER DIMMER
2 GREEN RED RED
3BLUE GREEN GREEN
4 WHITE BLUE BLUE
5 DIMMER SPEED MODE WHITE WHITE
6STROBE STROBE
7 DIMMER SPEED MODE COLOR MACRO
8 EFFECTS
9 EFFECTS SPEED
10 DIMMER SPEED MODE
ARCHWORK - ArcPod 15Q12
9 - DMX CHARTS

5 Ch 7 Ch 10 Ch FUNCTION DMX Value Default
1 1 DIMMER
0~100% 000 - 255 000
122RED
0~100% 000 - 255
255
000 (for 5 Ch)
233GREEN
0~100% 000 - 255
255
000 (for 5 Ch)
344BLUE
0~100% 000 - 255
255
000 (for 5 Ch)
45 5 WHITE
0~100% 000 - 255
255
000 (for 5 Ch)
6 6
STROBE
No function
Strobe Slow to Fast
000 - 010
011 - 255 000
7
COLOR MACRO
No Function
R 100%, G 0~100%, B 0%
R 100%~0%, G 100%, B 0%
R 0%, G 100%, B 0~100%
R 0% G 100%~0% B 100%
R 0%~100% G 0% B 100%
R 100% G 0% B 100%~0%
R 100% G 0%~100% B 0%~100%
R 100%~0% G 100%~0% B 100%
R 100% G 100% B 100% W100%
2800k
3000k
3200k
4000k
5600k
6000k
6500k
7000k
8000k
9000k
10000k
000 - 010
011 - 030
031 - 050
051 - 070
071 - 090
091 - 110
111 - 130
131 - 150
151 - 170
171 - 200
201 - 205
206 - 210
211 - 215
216 - 220
221 - 225
226 - 230
231 - 235
236 - 240
241 - 245
246 - 250
251 - 255
000
5 7
DIMMER SPEED MODE
Preset dimmer speed from display menu
Dimmer speed mode off
Dimmer speed mode1 (fast speed)
Dimmer speed mode2 (middle speed)
Dimmer speed mode3 (slow speed)
000 - 051
052 - 101
102 - 152
153 - 203
204 - 255
000
8
EFFECTS
No Function
Effect 1
Effect 2
Effect 3
Effect4
Effect5 (Effects1- 4)
Effect 6
Effect 7
Effect 8
Effect 9 (Effects6- 8)
000 - 010
011 - 037
038 - 064
065 - 091
092 - 118
119 - 145
146 - 172
173 - 199
200 - 226
227 - 255
000
9EFFECTS SPEED
Effects speed slow to fast 000 - 255 000
10
DIMMER SPEED MODE
Preset dimmer speed from display menu
Dimmer speed mode off
Dimmer speed mode 1 (fast speed)
Dimmer speed mode 2 (middle speed)
Dimmer speed mode 3 (slow speed)
000 - 051
052 - 101
102 - 152
153 - 203
204 - 255
000
13
ARCHWORK - ArcPod 15Q

10 - ACCESSORIES INSTALLATION
LENS (CODE S27QLENS10-15-25-45)
The lens are available as accessory and can be mounted from the users, see the following drawing
which shows the process for lens replacement.
WARNING: never touch the LEDs.
ARCHWORK - ArcPod 15Q14
1
2
3
4
5
1. Remove the front cover (1) by loosing the screws. Then remove the front glass (2), rubber seal (3),
lens holder (4) and the lens (5)
2. Replace the lenses by inserting the two pins on the back of the lens with the holes provided on
the PCB LED.
NOTE: to reassemble the lenses, the reverse procedure.
NOTE: it is recommended to tighten the front cover screws carefully so as to guarantee the correct
IP degree.
Fig.9

BARNDOOR (CODE A15QBD)
The Black barn door with 4 directional leafs to adjust the light beam is available as optional accessory.
15
ARCHWORK - ArcPod 15Q
Insert the three to positioning and the spring pin on the hardware into the holes provided on the top
and down side edge of the product.
NOTE: To remove the accessory, reverse the procedure.
Fig.10

11 - MAINTENANCE
MAINTENANCE AND CLEANING THE PRODUCT
WARNING: Disconnect from the mains before starting any maintenance work
It is recommended to clean the front at regular intervals, from impurities caused by dust, smoke, or
other particles to ensure that the light is radiated at maximum brightness.
• For cleaning, disconnect the main plug from the socket. Use a soft, clean cloth moistened with a
mild detergent. Then carefully wipe the part dry. For cleaning other housing parts use only a soft,
clean cloth. Never use a liquid, it might penetrate the unit and cause damage to it.
• The user must clean the product periodically to maintain optimum performance and cooling. The
user may also upload rmware (product software) to the xture via the DMX signal input port using
rmware and instructions from MUSIC & LIGHTS.
• The frequency of such maintenance operations is to be performed according to various factors, such
as the amount of the use and the condition of the installation environment. It is recommended that
the product is subject to annual service by a qualied technician for special maintenance involving
at least the following procedures:
• General cleaning of internal parts.
• All other service operations on the product must be carried out by MUSIC & LIGHTS, its approved
service agents or trained and qualied personnel.
• Use only accessories approved by MUSIC & LIGHTS.
VISUAL CHECK OF PRODUCT HOUSING
• The parts of the product cover/housing and glass must be checked for eventual damages and
breaking, do not use the product until the damaged part will be replaced.
• Cracks or another damages of the cover/housing parts can be caused by the product transportation
or manipulation and also ageing process may inuence materials.
• This checking is necessary for both xed installations and preparing product for renting. Any free
moving parts inside of the product, cracked cover/housing or any part of front glass not sitting
properly in place need to be immediately replaced.
ARCHWORK - ArcPod 15Q16

Problems Possible causes Checks and remedies
Product doesn’t power ON • No power to the prod-
uct
• Check that power is switched ON and cables are
plugged in.
• Fuse blown or internal
fault
• Check if the Fuse is intact and eventually replace it if
necessary.
• Contact the MUSIC & LIGHTS Service or authorized
service partner. Do not remove parts and/or covers, or
carry out any repairs or service that are not described
in this Safety and User Manual unless you have both
authorization from MUSIC & LIGHTS and the service
documentation.
Product reset correctly but
does not
respond correctly to the
contoller.
• Bad signal connection • Inspect connections and cables. Fix eventual bad
connections. Repair or replace damaged cables.
• Signal connection not
terminated
• Insert DMX termination plug in signal output socket of
the last product on the signal line.
• Incorrect addressing of
the product
• Check the product address and control settings
• One of the product is
defective and is corrupt-
ing the signal transmis-
sion on the signal line
• Unplug the XLR in and out connectors and connect
them directly together to bypass one product at a
time until normal operation is regained. Once found
the error, have that xture serviced by a qualied
technician.
Timeout error after xture
reset.
• One or more hardware
• components requires
• mechanical adjustments
• Check product stored error messages for more
information. Contact MUSIC & LIGHTS Service or an
authorized service partner.
Mechanical effect loses
position
• Mechanical hardware
require cleaning, adjust-
ment or lubrication
• Check product stored error messages
• for more information. Contact
• MUSIC & LIGHTS Service or an authorized
• service partner.
Light output turn OFF
Intermittently
• Fixture is too hot • Check product stored error messages.
• Allow product to cool.
• Clean the product and airow lters.
• Reduce ambient temperature.
• Hardware failure (tem-
perature
• sensor, fans, Light
source...)
• Check product stored error messages for more
information. Contact.
• MUSIC & LIGHTS Service or an authorized service
partner.
General low light intensity • Dirty lens assembly
• Dirty or damaged lters
• Clean the xture regularly
• Install lens assembly properly
Contact an authorized service center in case of technical problems or not reported in the table can not
be resolved by the procedure given in the table.
TROUBLESHOOTING
17
ARCHWORK - ArcPod 15Q

MUSIC & LIGHTS S.r.l. - Phone [phone] - www.musiclights.it