One-Year Limited Warranty
This warranty gives you specific legal rights. You may also have other rights that
vary from one jurisdiction to another.
THE WARRANTIES GIVEN HEREIN, TOGETHER WITH ANY IMPLIED
WARRANTIES COVERING THE HARDWARE, INCLUDING ANY
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF
DELIVERY TO PURCHASER.
Data Protection Solutions by ARCO (“DPS”) warrants to the Purchaser that DPS’
hardware is free from defects in workmanship or material under normal use and
service. This warranty commences on the date of delivery of the hardware to the
Purchaser. Any claim under the warranty must include a dated proof of purchase
or invoice. In any event, DPS’ liability for defective hardware is limited to
repairing or replacing the hardware.
During the warranty period, DPS agrees to repair or replace, at its sole option,
without charge to Purchaser, any defective component part of the hardware. To
obtain service, Purchaser must contact Technical Support to obtain a Return
Merchandise Authorization (RMA) number. Return the hardware to DPS or an
authorized DPS distributor in an adequate container for shipping. The postage,
shipping and insurance charges incurred in shipping to DPS will be paid by
Purchaser and all risk for the hardware shall remain with Purchaser until such
time as DPS takes receipt of the hardware. Upon receipt, DPS will promptly
repair or replace the defective unit and then return said unit to Purchaser,
postage, shipping, and insurance prepaid. DPS may use reconditioned or like
new parts or units, at its sole option, when repairing any hardware. Repaired
products shall carry the remaining warranty period pertaining to original
purchase. This warranty is contingent upon proper use of the hardware by
Purchaser and does not cover: hardware or software incompatibility (covered
under DPS’ 30 Days Money Back Guarantee Policy), damage due to accident,
unusual physical, electrical, or electromechanical stress, neglect, misuse, failure
of electric power, air conditioning, humidity control, transportation, operation with
media not approved by DPS, or tampering with or altering of the hardware.
DPS’ 30 Days Money Back Guarantee Policy
DPS GUARANTEES MONEY BACK WITHIN THE 30 DAYS AFTER
PURCHASE, FOR THE FOLLOWING REASONS: NOT SATISFIED WITH THE
PRODUCT OR ANY HARDWARE AND SOFTWARE INCOMPATIBILITY.
