Argox OS-2130D User manual

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OS-2130D & OS-2130DE User’s Manual
OS SERIE PRINTERS
OS-2130D
OS-2130DE
USER’S MANUAL
Website: http://www.argox.com
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OS-2130D & OS-2130DE User’s Manual
Table of Contents
Introduction....................................................................... 4
Proprietary Statement................................................... 4
Product Improvements ................................................. 4
FCC Compliance Statement ......................................... 4
Liability Disclaimer........................................................ 4
Safety ........................................................................... 5
Getting Started.................................................................. 6
Unpacking Printer......................................................... 6
Package Contents.................................................... 7
Printer Overview........................................................... 8
Front View: OS-2130D and OS-2130DE .................. 8
Rear View: OS-2130D.............................................. 9
Rear View: OS-2130DE ......................................... 10
Interior View I ......................................................... 11
Interior View II ........................................................ 12
Attaching Power ......................................................... 13
Loading Media.............................................................. 4
Preparing Media....................................................... 4
Placing Media Roll ................................................... 4
Printer Operations ............................................................ 8
Printing Media Calibration & Configuration................... 8
Steps to Start Media Calibration & Configuration ..... 8
Sample of Printer Configuration Label ..................... 9
Resetting Printer to Factory Defaults.......................... 11
Printer Controls and Indicators................................... 12
Troubleshooting by LED and Buzzer Indicators
Diagnosis ................................................................... 16
Miscellaneous............................................................. 20
Recovery .................................................................... 21

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OS-2130D & OS-2130DE User’s Manual
Communications .............................................................22
Interfaces and Requirements......................................22
USB Interface Requirements ..................................22
Serial (RS-232) Interface Requirements.................22
Ethernet 10/100 Internal Printer Server Option.......23
Ethernet Module Status Indicators..........................23
Communicating with the Printer ..................................25
Installing a Plug and Play printer driver (for USB only)
...........................................................................26
Installing a Printer Driver (for other interfaces except
USB)...................................................................32
Caring for Your Printer....................................................39
Print Head Maintenance Guide...................................39
Cleaning Interval.....................................................39
Cleaning Material....................................................39
Cleaning Direction ..................................................40
Product Specification .....................................................41
General Specification..................................................41
Fonts, Barcodes, and Graphics Specification .............45
Printer Programming Language PPLA....................45
Printer Programming Language PPLB....................46
Interface Specification.................................................48
Cash Drawer...........................................................48
USB Interface .........................................................49
Serial Interface........................................................49
Ethernet Interface ...................................................51
Appendix I-Thermal Print Head Replacement...............52
Appendix II-Cutter Installation .......................................54
Appendix III-Dispenser kit Installation ..........................58
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OS-2130D & OS-2130DE User’s Manual
Introduction
Proprietary Statement
This manual contains proprietary information of Argox Information Co., Ltd. It is
intended solely for the information and use of parties operating and maintaining the
equipment described herein. Such proprietary information may not be used,
reproduced, or disclosed to any other parties for any other purpose without the
expressed written permission of Argox Information Co., Ltd.
Product Improvements
Continuous improvement of products is a policy of Argox Information Co., Ltd. All
specifications and signs are subject to change without notice.
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that the
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by the following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and the receiver.
 Connect the equipment into a different outlet on a different circuit.
 Consult the dealer or an experience Radio/TV technician for help.
This unit was tested with shielded cables on the peripheral devices. Shielded cables
must be used with the unit to insure compliance. The user is cautioned that any
changes or modifications not expressly approved by Argox Information Co., Ltd.
could void the user’s authority to operate the equipment.
Liability Disclaimer
Argox Information Co., Ltd. takes steps to assure that the company’s published
engineering specifications and manuals are correct; however, errors do occur. Argox
Information Co., Ltd. reserves the right to correct any such errors and disclaims any
resulting liability. In no event shall Argox Information Co., Ltd. or anyone else
involved in the creation, production, or delivery of the accompanying product
(including hardware and software) be liable for any damages whatsoever (including,
without limitation, damages for loss of business profits, business interruption, loss of
business information, or other pecuniary loss) arising out of the use of or the results

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OS-2130D & OS-2130DE User’s Manual
of use of or inability to use such product, even if Argox Information Co., Ltd. has been
advised of the possibility of such damages.
CAUTION:
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
Safety
INDUSTRY CANADA NOTICE:
This device complies with Industry Canada ICES-003 class A requirements.
Cet equipement est conforme a ICES-003 classe A de la norm Industrielle Canadian.
Supplemental Information: This device complies with the requirement
of FCC Part 15 Rules. Operation is subject to the following two
Conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference
that may cause undesired operation.
Please only use adapters with the following electrical characteristics and
are certified by current legislation. Using other adapters may damage the
device and void the warranty also cause risks to the user.
Features Output: 24VDC, 2.4A
The manufacturer declares under sole responsibility that this product
conforms to the following standards or other normative documents:
EMC: EN 55022:2006+A1:2007, class A
EN 55024:1998+A1:2001+A2:2003
Argox Information Co., Ltd certifies that the following products and/or
components are compliant with the current requirements of the European
Union Restriction on the use of Hazardous Substances (RoHS) Directive,
2002/95/EC.
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OS-2130D & OS-2130DE User’s Manual
Getting Started
Congratulations on choosing OS-2130D and OS-2130DE printers,
made by Argox Information Co., a leader in the world-wide barcode
industry. OS-2130D and OS-2130DE are ideally designed to easily
bring more efficiency for your business. This manual will help you get
to know your new printer and provide sufficient information needed.
Unpacking Printer
After receiving your printer, please check for possible shipping
damage:
Inspect the outside of both the box and the printer for possible
damage.
1. Open the top cover of the printer to see if all parts are in order.
2. Check whether you have received the following accessories
together with the printer. If there is any item missing, please
contact your local dealer.
Note: If shipping damage has been discovered, contact your
shipping company immediately to file a claim.

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OS-2130D & OS-2130DE User’s Manual
Package Contents
 Quick Installation Guide
 CD ROM (Documentation & Software)
 Power Cord
 Media Hanger & Media Shields
 Printer
 Power Supply
 USB cable
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OS-2130D & OS-2130DE User’s Manual
Printer Overview
Front View: OS-2130D and OS-2130DE
Top Cover
Cover Lock
Power Switch
Feed Button
Power Indicator
Ready Indicator
Paper Outlet

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OS-2130D & OS-2130DE User’s Manual
Rear View: OS-2130D
Cash Drawer Port
Power Jack
USB
RS
-
232 Serial
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OS-2130D & OS-2130DE User’s Manual
Rear View: OS-2130DE
Cash Drawer Port
Power Jack
USB
RS
-
232 Serial
Ethernet

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OS-2130D & OS-2130DE User’s Manual
Interior View I
Media Hanger
Release Levers
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OS-2130D & OS-2130DE User’s Manual
Interior View II
Thermal Print Head
Media Guides

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OS-2130D & OS-2130DE User’s Manual
Attaching Power
1. Make sure the printer’s power switch is in the off position (down)
before conducting following actions.
2. Insert the AC power cord into the power supply.
3. Insert the power supply’s power connector into the printer’s power
jack.
4. Plug the other end of the power cord into an appropriate grounded
AC electrical outlet.
OS-2130D
Warning:
Do not operate the printer and power supply in an area where they
might get wet.
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OS-2130D & OS-2130DE User’s Manual
OS-2130DE

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OS-2130D & OS-2130DE User’s Manual
Loading Media
Preparing Media
In case media roll may become dirty or dusty during shipment,
handling, or storage, firstly remove the outside length of media, which
helps to avoid dragging adhesive or dirty media between the print
head and platen roller. When loading media, it must be placed onto
the media hangers.
Placing Media Roll
1. Open Top Cover of the printer.
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OS-2130D & OS-2130DE User’s Manual
2. Put the Media Hanger through media supply roll, and then
centrally align with the two Media Shields to closely lean against
the media supply roll.
Media Hanger
Media Roll

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OS-2130D & OS-2130DE User’s Manual
3. Locate the media supply roll into the Media Compartment of
printer.
4. Push the Release Levers to open the printer module.
Media Compartment
Release Levers
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OS-2130D & OS-2130DE User’s Manual
5. Pull a short length of media till it reaches the Platen Roll of printer.
Adjust the media guide at right margin, to make media
left-alignment.

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OS-2130D & OS-2130DE User’s Manual
6. Close the printer module and then press firmly at the both sides to
properly latch until you hear a click.
7. Close the top cover and turn on the printer.
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8. Press the FEED button to feed labels out of the printer.

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OS-2130D & OS-2130DE User’s Manual
Printer Operations
Printing Media Calibration & Configuration
Before connecting the printer to your computer, to make sure that
the printer works properly, conduct media calibration and print a
self-test/ configuration label.
Steps to Start Media Calibration & Configuration
1. Make sure the media is properly loaded and the top cover of
the printer is closed.
2. Turn off the printer power.
3. Press and hold the FEED button while turning on the power,
until printer motor is activated.
4. Media Calibration will be performed while the printer
automatically feeds the label stock for a certain length; then
the printer motor suspends for one second and then prints out
a configuration profile. Release the FEED button as soon as
printer starts to print.
Note:
If printer is with Argox PPLB printer language, printer will enter
Dump mode after printing configuration. In Dump mode, all
characters will be printed in 2 columns: the right shows characters
received from your system, and the left are the corresponding
hexadecimal values of the characters. It allows users or engineers
to verify and debug the program.
To return to normal operation mode from Dump mode, press the
FEED button again. Another way is to turn off printer power, and
then restart printer.
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OS-2130D & OS-2130DE User’s Manual
Sample of Printer Configuration Label
Print head test pattern

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Main board DIP switch settings
Firmware version & date code
Memory capacity
Print method
Real Time Clock (RTC) setup
Internal fonts
Printed label length
Serial port settings
Print speed and darkness
Media type setting
Cutter setting
Peeler setting
Backfeed setting
Cutter/Peeler setting offset
Calibration Type
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OS-2130D & OS-2130DE User’s Manual
Resetting Printer to Factory Defaults
Follow the steps below to reset printer to default settings:
1. Turn on the printer and wait for 5 or more seconds.
2. Press the "FEED" button for 10 seconds, and the "Ready"
indicator and "Power" indicator will go off in order.
3. Once "Power" indicator becomes lit again, release the FEED
button.
4. "Ready" indicator will then become lit, too. At this moment,
the printer has resumed its factory default settings.
Note:
The printer factory default settings are stored in printer’s flash;
these settings remain stored, without being erased even the printer
power is disconnected.

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OS-2130D & OS-2130DE User’s Manual
Printer Controls and Indicators
Feed Button
Ready Indicator
Power Switch
Power Indicator
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OS-2130D & OS-2130DE User’s Manual
The following table explains printer controls and indicators’
functions to help understanding LED indications and printer
status:
Control /
Indicator Function
Power
Switch
 On: turns on normal operation (at “I” position)
 Off: turns off power ( at “O” position)
Note: Turn power off before connecting or
disconnecting cables
Power LED
 Off: Printer power off
 Green: Printer power on
 It will start blinking while “Media Out”, “Media
Gap Not Found” has been detected.
 Once printer cutter mode has been enabled,
when Cutter is jammed with paper or Cutter is
not installed, POWER indicator will blink.
 When RS-232 communication error is
detected, POWER indicator will blink.

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OS-2130D & OS-2130DE User’s Manual
Ready LED
 When printer is started, the READY indicator
will blink. In Ethernet model, the READY
indicator will blink for several seconds to wait
till and stop blinking when Ethernet Card is
ready.
 When printer receives data from host PC,
READY indicator will start blinking.
 READY indicator will blink when printing is
paused.
 It will start blinking while “Media Out”, “Media
Gap Not Found” has been detected.
 It will blink as soon as the printer module is
opened.
Note:
When the print head is over-heated, printer’s
thermal protection function will be activated and
make READY LED blink to indicate printer is in
PAUSE status to wait till print head has been
cooled down. The printing tasks sent previously
will be resumed automatically later.
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OS-2130D & OS-2130DE User’s Manual
Feed Button
 Press to advance the label media to the first
printing position.
 Press during printing to make printer "pause".
 Press and hold while switching on the power to
conduct media calibration and print out a
configuration profile.
 To resume printing after “Media Out “ errors
have been resolved.

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Troubleshooting by LED and Buzzer Indicators
Diagnosis
Normally, when the printer is in not working properly, the "Power"
LED blinks continuously, and printing and communication
between the host and printer stops. Refer to LED indications
listed below to understand possible solutions to resolve the
problems printer may run into.
LED Indicators: Power and Ready LEDs blink at the same tempo
Power LED Ready LED
ON ON
OFF OFF
Possible Problems
Solutions Remarks
Media sensor cannot
index label gaps
Check the label path
Check the label sensor
If a continuous label roll
is in use, set
“continuous media”
printing in driver
settings or commands.
Media out Install a new label roll
Paper jam Recover the jam
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OS-2130D & OS-2130DE User’s Manual
LED Indicators: Only the Power LED blinks
Power LED Ready LED
ON ON
OFF ON
Possible Problems
Solutions Remarks
Serial IO error Check serial baud rate at
both of your system and
the printer.
For serial interface only
Cutter has failed, or
there is paper jam
inside the cutter.
Check the cutter or
recover paper jam.
Only applicable when
cutter mode to cutter
mode.
Other possible
hardware errors.
Contact the reseller for
further service.
LED Indicators: Only the Ready LED blinks
Power LED Ready LED
ON ON
ON OFF
Possible Problems Solutions
Print head needs to
cool down
Printing will stop until the print head cools to
normal printing temperature.
Once it completes, the printer will
automatically resume the printing tasks sent
previously.

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OS-2130D & OS-2130DE User’s Manual
Printer is in
PAUSE status
Press FEED button to resume printing.
Printer is receiving data As soon as all the data has been received,
Ready LED will stay solid green and
automatically resume normal operation.
The printer has built-in monitors for the status. The status and
error indications will be displayed via the front panel LED
indicators and the alert buzzer. Generally, when a malfunction or
an abnormal condition is detected, the alert buzzer will beep for
three times, and the ERROR LED will also blink. Below list shows
the buzzer and LED indications corresponding to various errors.
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OS-2130D & OS-2130DE User’s Manual
Situation Buzzer
Alert
Blinking
LED Description
MEDIA
OUT YES READY
POWER
Both LEDs blink
synchronously.
The media is not installed or
used up.
Printer fails to detect the
media gap.
CUTTER
FAILURE YES POWER
Cutter failed or jammed at
cutter.
MEMORY
FULL YES POWER
The full printer buffer is
caused by the loaded soft
fonts, graphics or forms.
Check the format of these
data. Call for service
Note:
The alert buzzer can be disabled by Printer Utility.

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OS-2130D & OS-2130DE User’s Manual
Miscellaneous
If the host shows "Printer Time out":
1. Check if the communication cable (serial) is connected
securely to your serial port on the PC and to the connector
on the printer at the other end.
2. Check if the printer power is turned on.
If the data has been sent, but there is no output from the printer.
Check the active printer driver, and see if Seagull driver for your
Windows system and the label printer has been selected.
Vertical streaks in the printout usually indicate a dirty or faulty
print head. (Refer to the following examples.)
Clean the print head. If the problem persists, replace the print
head.
Poor printout quality:
 The media may not be qualified.
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OS-2130D & OS-2130DE User’s Manual
 Adjust the Darkness (heat temperature).
 Slow down the print speed.
 Refer to the next chapter and clean the related spare parts.
Recovery
After correcting problems, simply press the panel button or restart
the printer to continue your print jobs. Make sure the LEDs are not
blinking and remember to resend your files.

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OS-2130D & OS-2130DE User’s Manual
Communications
Interfaces and Requirements
Argox OS-2130D and OS-2130DE printers come with a nine-pin
Electronics Industries Association (EIA) RS-232 serial data
interface, a USB interface, Cash drawer interface and Ethernet. A
variety of interface options are suitable for versatile applications:
OS-2130D: Cash drawer, USB, and Serial interfaces
OS-2130DE: Ethernet, Cash drawer, USB, and Serial interfaces
USB Interface Requirements
The Universal Serial Bus (USB) interface is version 2.0 and 1.1
compliant and provides a full-speed (12Mb/s) interface that is
compatible with your existing PC hardware. The USB’s “plug and
play” design makes installation easy. Multiple printers can share a
single USB port/hub.
Serial (RS-232) Interface Requirements
Note:
1. You must insert the power supply’s barrel connector into the
power jack on the back of the printer before connecting
communication cables.
2. This printer complies with FCC Rules and Regulations, Part 15,
for Class A Equipment, for use with fully shielded six-foot data
cables. Use of longer cables or unshielded cables may increase
radiated emissions above Class A limits.
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OS-2130D & OS-2130DE User’s Manual
The required cable must have a nine-pin "D" type male
connector on one end, which is plugged into the mating serial
port located on the back of the printer. The other end of the
signal interface cable connects to a serial port on the host
computer.
Ethernet 10/100 Internal Printer Server Option
This connector is for Ethernet application; it is convenient to use
several printers by Ethernet connector at the same time.
Ethernet Module Status Indicators
LED Status
Description
Both Off No Ethernet link detected.
Blinking The printer waits for printer ready.
It will take about 20 seconds to be ready.
Green Speed LED
On: 100 Mbps link
Off: 10 Mbps link
Amber Link/Activity LED
On: link up
Off: link down
Flash: activity
OS-2130DE Ethernet LED Indicators:
Note:
When using Ethernet model printer, please wait till the Ready
Indicator to stop blinking, before starting printer operations.

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OS-2130D & OS-2130DE User’s Manual
Green LED
Amber LED
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OS-2130D & OS-2130DE User’s Manual
Communicating with the Printer
The bundled printer driver can be applied to all applications under
Windows 2003/ XP/ Vista/ Windows 7, supporting 32-bit/ 64-bit
operation systems. With this driver you can operate any popular
Windows software applications including Argox Bartender UL
label editing software or MS Word, etc., to print to this printer.
The following installation steps are based on OS-2130D as an
example. The screens included for these steps are taken from
Windows XP; steps in other versions of operation systems are
similar.

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OS-2130D & OS-2130DE User’s Manual
Installing a Plug and Play printer driver (for USB only)
1. Turn off the printer. Plug the power cable into the power
socket on the wall, and then connect the other end of the
cable to printer's power socket. Connect the USB cable to the
USB port on the printer and on the PC.
2. Turn on the printer. If the printer supports Plug-and-Play, and
you have successfully connected it using a USB cable, then
the Windows Add Hardware Wizard will automatically detect
the printer and display a dialog that allows you to install a
driver. Click Cancel and do not install the driver using this
wizard.
3. Prepare the documentation and software CD-Rom from
printer package and then install to CD-Rom drive of your
Note:
We strongly recommend that you use the Seagull Driver Wizard
instead of the Microsoft Windows Add Printer Wizard when
installing and updating your Drivers by Seagull.
(Even though the "Add Printer Wizard" is from Microsoft, it too
easily performs a number of tasks incorrectly when updating
existing drivers. It also badly handles the situation where a printer
driver is already in use by a Windows application.)
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OS-2130D & OS-2130DE User’s Manual
computer. The CD-Rom will bring out the following prompt.
Click “Go”:
4. Under OS-2130D/ OS-2130DE product selection prompt,
choose Seagull Driver version and then start installation: