Arris SURFboard SBX-1000P User manual

SURFboard SBX
-1000P
Network Extender
User Guide
STANDARD PN 365-095-28247 x.2
April 2016

SURFboard SBX-1000P Network Extender User Guide
STANDARD PN 365-095-28247 x.2
ARRIS Copyrights and Trademarks
©© ARRIS Enterprises, LLC, 2016. All Rights Reserved. No part of this publication may be
reproduced in any form or by any means or used to make any derivative work (such as
translation, transformation, or adaptation) without written permission from ARRIS
Enterprises, Inc. (“ARRIS”). ARRIS reserves the right to revise this publication and to make
changes in content from time to time without obligation on the part of ARRIS to provide
notification of such revision or change.
ARRIS and the ARRIS logo are all trademarks of ARRIS Enterprises, Inc. Other trademarks and
trade names may be used in this document to refer to either the entities claiming the marks
and the names of their products. ARRIS disclaims proprietary interest in the marks and
names of others.
ARRIS provides this guide without warranty of any kind, implied or expressed, including, but
not limited to, the implied warranties of merchantability and fitness for a particular purpose.
ARRIS may make improvements or changes in the product(s) described in this manual at any
time.
The capabilities, system requirements and/or compatibility with third-party products
described herein are subject to change without notice.
Patent Notice
Protected under one or more of the following U.S. patents: http://www.arris.com/legal
Other patents pending.

STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide
© ARRIS Enterprises, LLC, 2016. All Rights Reserved. 3
Table of Contents
1. Important Safety Instructions.................................................................................. 5
FCC STATEMENTS .............................................................................................................. 6
FCC Interference Statement ..................................................................................... 6
FCC DECLARATION OF CONFORMITY ................................................................................ 6
INDUSTRY CANADA (IC) STATEMENT ................................................................................ 6
CARING FOR THE ENVIRONMENT BY RECYCLING.............................................................. 7
2. Product Overview ................................................................................................... 8
Introduction....................................................................................................................... 8
About The Network Extender............................................................................................ 8
What is RipCurrent? .......................................................................................................... 9
What's in the Box?............................................................................................................. 9
System Requirements........................................................................................................ 9
About this Manual ........................................................................................................... 10
Contact Information ........................................................................................................ 10
3. Installing the Network Extender ............................................................................ 11
LED Indicators .................................................................................................................. 11
Indicator Lights for the SBX-1000P.................................................................................. 12
Connectors and Controls ................................................................................................. 13
Configuring and Installing the Network Extender ........................................................... 13
Creating a G.hn Network with a Non-G.hn Router.......................................................... 15
4. Managing Your Network Extender......................................................................... 16
Setting Up a Static IP Address.......................................................................................... 16
Setting Up a Static IP Address in Windows 7, Windows 8, or Windows 10 ........... 16
Setting Up a Static IP Address in Mac OS X............................................................. 17
Logging In to a Router After the Network Extender is Paired......................................... 17
Start the Network Extender Web Manager..................................................................... 17
View the Network Extender Product Information .......................................................... 18
View the Network Extender Network Settings................................................................ 18
Set Up Multicast Configuration ....................................................................................... 19
View the Advanced Configuration Settings ..................................................................... 19
Update Your Network Extender Firmware...................................................................... 20
Restart Your Network Extender....................................................................................... 21
Restart the Network Extender Using the Reset Button.......................................... 21
Restart the Network Extender Using the Network Extender Web Manager ......... 21
Reset Your Network Extender to Factory Settings .......................................................... 22

STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide
© ARRIS Enterprises, LLC, 2016. All Rights Reserved. 4
Reset the Network Extender Using the Reset Button ............................................ 22
Reset the Network Extender Using the Network Extender Web Manager............ 22
Exit the SBX-1000P Web Manager .................................................................................. 23
5. Protecting and Monitoring Your Network.............................................................. 24
Setting Up Custom Security............................................................................................. 24
Defining Custom Security Values ............................................................................ 24
Setting Up Unique IP Addresses ............................................................................. 26
Changing the Login Password.......................................................................................... 26
6. Installation Scenarios ............................................................................................ 28
Two SBX-1000P Extenders with a SURFboard G.hn-Enabled Router .............................. 28
Two SBX-1000P Extenders with a SURFboard Gateway and an SBX-AC1200P Wireless
Extender...................................................................................................................... 29
SBX-1000P Extender with a SURFboard Cable Modem and an SBX-AC1200P Wireless
Extender...................................................................................................................... 29
Two SBX-1000P Extenders with a SURFboard Wireless Router and an SBX-AC1200P
Wireless Extender....................................................................................................... 30
SBX-1000P Extender with a SURFboard Cable Modem and a SURFboard G.hn-Enabled
Router ......................................................................................................................... 30
SBX-1000P Extender with a SURFboard Cable Modem and Several G.hn-Enabled
Devices........................................................................................................................ 31

STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide
© ARRIS Enterprises, LLC, 2016. All Rights Reserved. 5
Chapter 1
Important Safety Instructions
Read This Before You Begin — When using your equipment, basic safety precautions should
always be followed to reduce the risk of fire, electric shock, and injury to persons, including
the following:
Read all of the instructions listed here and/or in the user manual before you operate this
device. Give particular attention to all safety precautions. Retain the instructions for
future reference.
This device must be installed and used in strict accordance with manufacturer’s
instructions, as described in the user documentation that is included with the device.
Comply with all warning and caution statements in the instructions. Observe all warning
and caution symbols that are affixed to this device.
To prevent fire or shock hazard, do not expose this device to rain or moisture. The device
must not be exposed to dripping or splashing. Do not place objects filled with liquids, such
as vases, on the device.
This device was qualified under test conditions that included the use of the supplied
cables between system components. To ensure regulatory and safety compliance, use
only the interface cables and install them properly.
Do not overload outlets or extension cords, as this can result in a risk of fire or electric
shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked
wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard.
Do not connect the plug into an extension cord, receptacle, or other outlet unless the plug
can be fully inserted with no part of the blades exposed.
Postpone installation until there is no risk of thunderstorm or lightning activity in the area.
Do not use this product near water: for example, near a bathtub, washbowl, kitchen sink
or laundry tub, in a wet basement, or near a swimming pool.
Do not cover the device or block the airflow to the device with any other objects. Keep the
device away from excessive heat and humidity and keep the device free from vibration
and dust.
Wipe the device with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do
not spray cleaners directly on the device or use forced air to remove dust.
For added protection, unplug the device from the wall outlet and disconnect the cables to
avoid damage to this device due to lightning and power surges.
Upon completion of any service or repairs to this device, ask the service technician to
perform safety checks to determine that the device is in safe operating condition.
Do not open the device. Do not perform any servicing other than that contained in the
installation and troubleshooting instructions. Refer all servicing to qualified service
personnel.
This device should not be used in an environment that exceeds 40º C (104º F).
SAVE THE ABOVE INSTRUCTIONS

Chapter 1: Important Safety Instructions
STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide
© ARRIS Enterprises, LLC, 2016. All Rights Reserved. 6
FCC STATEMENTS
FCC Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the device off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the device.
Increase the separation between the device and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) This device must
accept any interference received, including interference that may cause undesired operation.
FCC CAUTION: Any changes or modifications not expressly approved by ARRIS for compliance
could void the user’s authority to operate the equipment.
FCC DECLARATION OF CONFORMITY
ARRIS Enterprises, Inc. 3871 Lakefield Drive, Suwanee, GA 30024, 1-215-323-1000, declares
that the SURFboard SBX-1000P Network Extender complies with 47 CFR Parts 2 and 15 of the
FCC rules as a Class B digital device.
INDUSTRY CANADA (IC) STATEMENT
CAN ICES-3 (B)/NMB-3 (B)

Chapter 1: Important Safety Instructions
STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide
© ARRIS Enterprises, LLC, 2016. All Rights Reserved. 7
CARING FOR THE ENVIRONMENT BY RECYCLING
When you see this symbol on an ARRIS product, do not dispose of the
product with residential or commercial waste.
Recycling your ARRIS Equipment
Please do not dispose of this product with your residential or commercial
waste. Some countries or regions, such as the European Union, have set up
systems to collect and recycle electrical and electronic waste items. Contact
your local authorities for information about practices established for your
region.

STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide
© ARRIS Enterprises, LLC, 2016. All Rights Reserved. 8
Chapter 2
Product Overview
Introduction
The SURFboard SBX-1000P Network Extender lets you transmit and receive data over power
lines in your home. The SURFboard SBX-1000P Network Extender connects directly to any
outlet in your home to extend and enhance your network connectivity.
About The Network Extender
The SBX-1000P Network Extender has the following features:
RipCurrent™ Gigabit home networking (G.hn) transmits and receives data over your home
power lines.
Supports multiple extenders on the same network.
Easy plug-and-play installation.
Compatible with most routers, gateways, and cable modems.

Chapter 2: Product Overview
STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide
© ARRIS Enterprises, LLC, 2016. All Rights Reserved. 9
What is RipCurrent?
SURFboard RipCurrent is a technology that allows you to set up a high-speed home network
that uses existing AC wiring and outlets. There's no need to run additional cables; your
devices can communicate at data rates up to 1 Gbps using the network of power lines that
already exists in your home.
The SBX-1000P uses its power plug to connect to the power lines that already exist in your
home. RipCurrent is based on G.hn Power Line Communication (PLC), which is an ITU
Specification managed by the HomeGrid™ Forum. This technology allows the SBX-1000P to
distribute all data to each of the AC power outlets in the home. With a corresponding G.hn
router, your network can be extended to any room, including basements, garages, or far
reaching bedrooms. Connect entertainment devices, security cameras, gaming consoles,
managed appliance, anything that uses IP (Internet Protocol).
The G.hn technology is more robust than previous home power line communication
implementations to give you better ‘real world’ throughput and stability. G.hn proves much
more efficient in an environment with multiple power line networks (such as apartment
buildings or office buildings) with the capability of recognizing up to 250 other networks to
avoid interference. G.hn communications are encrypted using the advanced standard AES
128-bit encryption for secure transmissions.
In order to ensure the best performance of your G.hn network, we recommend that you only
use 3-prong grounded outlets. A 2-prong outlet will operate sufficiently, but with a lower
throughput speed.
What's in the Box?
Make sure you have the following items before proceeding:
SURFboard SBX-1000P Network Extender.
Quick Start Guide.
Ethernet cable.
Warranty card.
System Requirements
Two or more Ethernet-enabled computers, printers, smart TVs, or other devices that you
want to connect.
120VAC home wiring.
Two or more G.hn-capable devices, such as two SURFboard SBX-1000P Network
Extenders, or any SURFboard Router with G.hn capability with a SBX-1000P Network
Extender.

Chapter 2: Product Overview
STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide
© ARRIS Enterprises, LLC, 2016. All Rights Reserved. 10
About this Manual
This manual covers the SURFboard SBX-1000P Network Extender. The model number is on the
label affixed to the back of the Network Extender.
1. MAC address.
2. QR Code.
3. Serial number.
4. Model number.
Contact Information
Please visit the ARRIS Support website http://www.arris.com/consumers for self-help
technical support and product documentation. We can also provide technical assistance via
chat and email on the support website. ARRIS Support is available by phone at 877-466-8646.
Please be prepared to provide your product's model number and serial number, which can be
found on the Network Extender's label.
For information on additional SURFboard products, or to purchase SURFboard products
(including other RipCurrent-enabled devices), visit http://www.surfboard.com.
For informational videos and tutorials about this and other ARRIS products, visit the ARRIS
Everywhere YouTube channel at https://www.youtube.com/user/ARRISmarketing/featured.

STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide
© ARRIS Enterprises, LLC, 2016. All Rights Reserved. 11
Chapter 3
Installing the Network Extender
Caution: This product is for indoor use only. Do not route the Ethernet cable(s) outside of the
building. Exposure of the cables to lightning could create a safety hazard and damage the
product.
If you are installing a Gigabit home networking router (SURFboard or a third-party router) with
your SBX-1000P, please refer to the Installation and Configuration documentation for your
device for setup instructions.
LED Indicators
The Network Extender has the following indicators:
1. G.hn Link Quality LED: indicates the signal quality of the G.hn link.
2. G.hn Pairing LED: indicates the logical network connection status (not connected,
connecting/pairing, connected/paired) and status of data transmission.
3. 10/100 Mbps LED: indicates the status of the Ethernet 10/100 Mbps link.
4. 1 Gbps LED: indicates the status of the 1 Gbps link.

Chapter 3: Installing the Network Extender
STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide
© ARRIS Enterprises, LLC, 2016. All Rights Reserved. 12
Indicator Lights for the SBX-1000P
The Network Extender has several LED indicator lights to assist in troubleshooting.
LED Color/Behavior Description
G.hn Link Quality Solid green Excellent link.
Solid amber Fair link.
Solid red Poor link.
Flashing green Receiving/transmitting data, excellent link.
Flashing amber Receiving/transmitting data, fair link.
Flashing red Receiving/transmitting data, poor link.
Off No link.
G.hn Pairing Solid green Secure pairing complete. Connected to G.hn
network with encryption enabled.
Flashing green Secure pairing in progress. Trying to connect to
G.hn network.
Solid red Non-secure pairing complete. Connected to G.hn
network without encryption.
Flashing red Non-secure pairing in progress. Trying to connect
to G.hn network.
Off No link.
Ethernet
10/100 Mbps
link/activity
Solid amber 10/100 Mbps link activated, but no activity.
Flashing amber 10/100 Mbps activity.
Ethernet 1 Gbps
link/activity
Solid green 1 Gbps link activated, but no activity.
Flashing green 1 Gbps activity.

Chapter 3: Installing the Network Extender
STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide
© ARRIS Enterprises, LLC, 2016. All Rights Reserved. 13
Connectors and Controls
The Network Extender has the following connectors and controls:
1. Ethernet: Used to connect the Network Extender with a client device such as a computer,
printer, gaming console, router, and so on.
2. G.hn Secure Pairing button: Initiates secure pairing.
Note: If you hold the Pairing button for more than 10 seconds, the Network Extender
resets its pairing defaults (that is, it loses its connection to any securely paired devices).
3. Reset button: Can be used either to reset the Network Extender to its factory settings or
to restart the Network Extender. Use a pointed non-metallic object to press and hold this
button.
•Press and hold this button for three to five seconds to restart the Network Extender
as if you power cycled the device.
•Press and hold this button for more than 10 seconds if you want to reset the Network
Extender to its factory default settings and restart the device. Any customized settings
that you have set will be lost.
Configuring and Installing the Network Extender
In order to use Gigabit home networking (G.hn), you must have at least two G.hn devices
connected to your power grid. The devices will begin to communicate with each other as soon
as they detect each other over the power grid. You can add additional devices later to expand
your network.
You can use the RipCurrent network by just plugging in two or more G.hn-enabled devices into
the electrical outlets in your home. However, this network will not be secure. We recommend
pairing the devices to add security to the RipCurrent network.
Once you have paired the devices, you can move them to their permanent locations
throughout the house. The devices will not lose their network settings unless they are reset.

Chapter 3: Installing the Network Extender
STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide
© ARRIS Enterprises, LLC, 2016. All Rights Reserved. 14
In order to create a secure network, you must securely pair the devices with each other.
Secure pairing creates a secure connection between two or more G.hn devices on a power
grid. It also allows you to help secure your local area network (LAN) by randomizing your
domain name and password. Once your devices are securely paired, then devices that have
not been securely paired will not be able to connect to your network. We recommend that
you securely pair your devices to secure your network.
Important: If your Network Extender is not securely paired to another device, then the G.hn
Pairing LED will appear red to indicate that the device is not securely paired.
Follow these steps to securely pair and install your first G.hn devices:
1. Plug in both devices in a location where you can see and easily access both devices.
Power up both devices and wait for two minutes for the devices to fully boot before
proceeding.
2. Press the Pairing button on your SBX-1000P to initiate pairing on your SBX-1000P. Hold
the button for two to three seconds. The Pairing LED (2in the illustration shown below)
begins to flash green.
3. Go to the second device and follow the steps required to initiate pairing on that device.
(These steps may be different, depending on the model number and manufacturer of the
second device.)
•When the devices begin communicating with each other, the Pairing LED 2on the
SBX-1000P begins to flash green.
•When the Pairing LED stops flashing and becomes solid green (in secure mode) or solid
red (if paired without encryption), the pairing process is complete. It may take up to
60 seconds for the pairing process to complete.
4. Once the pairing process is complete, you can unplug the devices from the wall and move
them to their permanent locations throughout the house. Use the enclosed Ethernet cable
to connect to the client device, such as a computer, TV, or game console.
Repeat these steps to add additional devices to an existing G.hn network.
Note: The Link Quality LED 1indicates the signal quality of the G.hn link. Green indicates an
excellent link, amber indicates a fair link, and red indicates a poor link. If the Link Quality LED
is red, you may want to move your SBX-1000P to a new location to see if you can improve the
quality of your G.hn link.

Chapter 3: Installing the Network Extender
STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide
© ARRIS Enterprises, LLC, 2016. All Rights Reserved. 15
Note: If your pairing is not successful, you can return the Network Extender to the non-secure
state by pressing and holding the pairing button for at least 10 seconds. Then, test your
connection in non-secure mode before trying to pair again.
Creating a G.hn Network with a Non-G.hn Router
If your router is not G.hn-capable, you can still create a G.hn network in your home using your
SBX-1000P and another Network Extender. Use the enclosed Ethernet cable to attach your
SBX-1000P to a LAN port on your router. The SBX-1000P will transmit data from your router
over your home's electrical wiring.
You will need a second Network Extender to complete your G.hn network. Follow the
instructions in Configuring and Installing the Network Extender SBX-1000P (page 13) to pair
the devices securely and complete your G.hn network.

STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide
© ARRIS Enterprises, LLC, 2016. All Rights Reserved. 16
Chapter 4
Managing Your Network Extender
Use the Network Extender Web Manager to view and monitor the configuration settings and
operational status of your SBX-1000P. You can also configure your network connections and
security settings. See Protecting and Monitoring Your Network (page 24) for more
information.
Note: To be sure that you access the Web Manager on the correct device, please unplug all
other Network Extenders on the network. Attach each unit directly and configure each one
individually. See Setting Up Unique IP Addresses (page 26) for more information.
Setting Up a Static IP Address
In order to use the Ethernet port on your SBX-1000P to view the Network Extender Web
Manager, you must set up a static IP address on the computer that you will use to access the
Network Extender Web Manager. Use the following procedures to set up a static address of
192.168.100.253 to the computer that you will use to access the configuration screens.
Important: When you have finished configuring your Network Extenders, you must also follow
these procedures to return your computer to its original IP and subnet settings.
Setting Up a Static IP Address in Windows 7, Windows 8, or
Windows 10
1. Click the Start menu and type network and sharing into the Search box.
2. Select Network and Sharing Center when it appears.
3. Click Change adapter settings from the left-side menu.
4. Right-click on your local area connection icon and select Properties.
Note: You may have more than one Internet connection listed here. If so, you will need to
determine which adapter is your connection to the Internet.
5. Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.
6. Click Use the following IP address and enter the following values:
•In the IP address field, enter 192.168.100.253.
•In the Subnet mask field, enter 255.255.255.0.
7. Click OK, and then click OK to close the Local Area Connection Properties window.

Chapter 4: Managing Your Network Extender
STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide
© ARRIS Enterprises, LLC, 2016. All Rights Reserved. 17
Important: When you have finished configuring your Network Extenders, you must also follow
these procedures to return your computer to its original IP and subnet settings.
Setting Up a Static IP Address in Mac OS X
1. From the Apple menu, click System Preferences, and then click Network.
2. Click Advanced.
3. Click TCP/IP.
4. In the Configure IPv4 field, select Manually.
5. In the IPv4 Address field, enter 192.168.100.253.
6. In the Subnet Mask field, enter 255.255.255.0.
7. Click OK, and then click Apply.
Important: When you have finished configuring your Network Extenders, you must also follow
these procedures to return your computer to its original IP and subnet settings.
Logging In to a Router After the Network Extender is
Paired
Once your Network Extender has been paired (securely or unsecurely) with a G.hn router, you
can check the router Web Manager screens to see the address that has been assigned to your
Network Extender.
On a SURFboard RipCurrent router, go to the DHCP screen to view the IP address, name, MAC
address, and type of connection for your Network Extender.
Start the Network Extender Web Manager
Important: Before you can start the Network Extender Web Manager, you must set up a static
IP address on the computer that you want to use to access the Network Extender Web
Manager. See Setting Up a Static IP Address (page 16) for more information.
Important: If you access the Web Manager through the default IP address (192.168.100.254),
you should unplug all of your SBX-1000P devices except for the one you are trying to manage.
This will help to ensure that you are communicating with the correct device.
1. Use the enclosed Ethernet cable to connect to the Ethernet port on the bottom of the
Network Extender. Insert the other end of the Ethernet cable into your computer's
Ethernet port.

Chapter 4: Managing Your Network Extender
STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide
© ARRIS Enterprises, LLC, 2016. All Rights Reserved. 18
2. Open a browser window on your computer and navigate to http://192.168.100.254. The
login screen appears.
3. Type the default password and click Apply. The entry is case-sensitive.
Note: Your default password is password, and it is case-sensitive. We strongly recommend
that you change the login password to prevent unauthorized access. See Changing the Login
Password (page 26) for more information.
View the Network Extender Product Information
The Status - Device screen provides product information, including the serial number, MAC
address, and firmware version.
To open the Status Device screen, click Status from the configuration screen.
View the Network Extender Network Settings
You can use the Basic - IP screen to view and change the IP address assigned to this device.

Chapter 4: Managing Your Network Extender
STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide
© ARRIS Enterprises, LLC, 2016. All Rights Reserved. 19
To open the Basic - IP screen, click Basic from the configuration screen and select IP from the
drop-down menu.
Set Up Multicast Configuration
You can use the Advanced - Multicast screen to view and change the multicast settings for
your SBX-1000P Network Extender.
To open the Advanced - Multicast screen, click Advanced from the configuration screen and
select Multicast from the drop-down menu.
View the Advanced Configuration Settings
Use the Advanced - Configuration screen to view and change configuration information such
as the language of the configuration screens and the login password for your network.

Chapter 4: Managing Your Network Extender
STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide
© ARRIS Enterprises, LLC, 2016. All Rights Reserved. 20
To open the Advanced - Configuration screen, click Advanced from the configuration screen
and select Configuration.
Update Your Network Extender Firmware
You can update the firmware on your SBX-1000P Network Extender when ARRIS releases new
firmware versions. The new firmware releases may contain updates for operational
improvements or resolutions to problems. These updates will not delete or overwrite your
personal user settings such as your password.
You can download the latest firmware release from http://www.arris.com/consumers. To load
the new firmware release onto your SBX-1000P Network Extender:
1. Download the latest firmware release and save the firmware file to your hard drive.