Arris RUCKUS SmartZone 100 User manual

Ruckus SmartZone 100
Quick Setup Guide
This Quick Setup Guide provides basic instructions for setting up
the Ruckus SmartZone 100 (SZ100) on the network. For
information on advanced conguration and management
options, see the SmartZone 100 Getting Started Guide and
SmartZone 100 Administrator Guide, which are available for
download from the Ruckus Support website:
https://support.ruckuswireless.com/documents
This Guide in Other Languages
请从以下网站获得该指南的简体中文版 https://
support.ruckuswireless.com.
Vous trouverez la version française de ce guide à l'adresse
suivante https://support.ruckuswireless.com.
このガイドの日本語版は https://support.ruckuswireless.com でご
覧ください。
이 가이드의 한국어 버전은 웹 사이트 (https://
support.ruckuswireless.com) 에서 확인하시기 바랍니다.
Veja a versão em português (Brasil) deste guia em https://
support.ruckuswireless.com.
Puede ver la versión en español (América Latina) de esta guía en
https://support.ruckuswireless.com.
Licensing Information
The SZ100 comes pre-shipped with 1000 temporary AP Capacity
Licenses, which are valid for a period of 90 days from when the
SZ100 is congured via the initial setup conguration. For
operation beyond 90 days, you MUST buy permanent AP
Capacity licenses. The purchased Licenses MUST be activated for
them to become valid.
The management of the AP Capacity Licenses and the ability to
activate the permanent License will be through the Ruckus
Support Portal (https://support.ruckuswireless.com). An email
will be sent to the User that is identied on the Purchase Order
and full instructions as to how to activate the Licenses is included
in the email. As a guide, full instructions can be found at https://
support.ruckuswireless.com/activate.
Using the LiMAN (license management) portal on the Ruckus
Support website, you can assign licenses to or from a SZ100 or
move them to another SZ100 (see a summary of LiMAN features
in Table 1). To physically manage the distribution of licenses from
the Support website to the actual SZ100, do one of the following:
•Connect the SZ100 directly to the Internet.
•Deploy a Ruckus Local License Server (LLS) within your
network. The LLS must be able to communicate with your
SZ100 and it must be connected to the Internet.
–LLS should rst synchronize with the license server in the
cloud to get the required license (as per the SZ100 serial
number)
–Remove licenses from one SZ100 to add to another
NOTE: NOTE: In the event that the SZ100 is not connected to
the Internet and you have not deployed an LLS, you can
download the actual licenses from the Support Portal and
manually upload to the specic SZ100.
For step-by-step instructions on how to activate the SZ100’s
licenses, see Step 5: Activate the SZ100’s Licenses on page 2.
NOTE: The default temporary switch licenses is 100 per node,
and 90 days for the temporary switch license period.
TABLE 1 LiMAN features and how to activate them on the SZ100
LiMAN Features SZ100 Online
(Connected to
the Internet)
SZ100 Oine
(Disconnected
from the
Internet)
•Register SZ100
controllers,
licenses,
support
entitlement
•Add capacity
licenses to
SZ100
controllers
•Remove
licenses from
one SZ100 and
add to another
No action
required. The
SZ100 syncs with
LiMAN
automatically
within 24 hours
and applies the
appropriate
licenses.
Three steps
required:
1. Download the
license le
from LiMAN.
2. Log on to the
SZ100, and
then upload
the license
le from
LiMAN.
3. Download the
license
response le
from the
SZ100, and
then upload it
to LiMAN.
Before You Begin
Before deploying Ruckus Networks products, please check for
the latest software and the release documentation.
•Release Notes and other user documentation are available at
http://support.ruckuswireless.com/documents.
•Software upgrades are available at http://
support.ruckuswireless.com/software.
•Software license and limited warranty information are
available at http://support.ruckuswireless.com/warranty.
Package Contents
•One SmartZone 100 appliance with one AC/DC power supply
unit and power cord
•One console cable
•One rack mount kit
•Service Level Agreement/Limited Warranty Statement sheet
•Regulatory Statement sheet
•This Quick Setup Guide
What You Will Need
•An administrative computer (admin PC) with a connection to
the local area network
•A web browser, such as Internet Explorer, Mozilla Firefox,
Google Chrome or Apple Safari
•The IP address, netmask, gateway and DNS server addresses
assigned to the SZ100 —if it has a static network address
(recommended)
Step 1: Connect the SZ100 to the Network
1. Connect the SZ100 to a convenient power source, and then
press the power switch on the rear panel. The Alarm LED
shows a ashing red light as the SZ100 starts up. When the
SZ100 has started up successfully, the Alarm LED turns to a
solid green light.
2. Obtain an Ethernet cable. Connect one end of the Ethernet
cable to one of the LAN ports (port 1 or 2 recommended) on
the SZ100, and then connect the other end to your network’s
switch or router. DHCP server should be available in the
connected LAN environment for SZ100 to get the IP address.
NOTE: The SZ100 is a Universal Plug and Play (UPnP)
device. Once you connect it to the network, it will
automatically congure itself, obtain an IP address, and
make its presence known to other devices on the network.
3. Go to the admin PC and verify that the SZ100 is now
discoverable on the network. On Windows 7 and Windows 8,
go to Control Panel > Network and Internet > View
network computers and devices, and then locate the
Network Infrastructure section. The SZ100 should appear
there. In such scenarios, SZ100 and a system (laptop or a PC)
should have cross-over connection and the system should
have an IP address in the same subnet as SZ100. Congure
SZ100 MGMT and CONTROL interface and add it to the new
LAN connection. Use the new IP address to access SZ100.
NOTE: If you prefer not to use UPnP, you can type the IP
address of the SZ100 into a web browser instead. In case
there is no DHCP server on the network, the default IP
address and URL of the SZ100 is https://192.168.2.2:8443
with a network mask of 255.255.255.0. Otherwise, an IP
address is assigned automatically from your existing
DHCP service.
Copyright © 2019 CommScope, Inc. All rights reserved. Page 1 of 4
Published October 2019, Part Number 800-72271-001 Rev E

FIGURE 1 The SZ100 appears in the Network
Infrastructure section
4. Double-click the SZ100 that appears in the Network
Infrastructure section to start the SZ100’s Setup Wizard.
A web browser loads and the SZ100’s Setup Wizard appears,
displaying the Port Conguration screen.
FIGURE 2 The Port Conguration screen of the Setup
Wizard
Step 2: Complete the Setup Wizard
1. When the Setup Wizard appears, complete the following
screens:
• Port Conguration: If you want to combine the
management, AP control, and AP tunnel trac on a single
interface (recommended for simple setup), click One Port
Group. If you want to separate the management and AP
control trac from the AP tunnel trac, click Two Port
Group.
NOTE: If you clicked Two Port Group, verify that the
admin PC is connected to either port 1 or port 2 of the
SZ100.
• IP Setting: Congure the IP address settings of the SZ100
interface or interfaces either by assigning addresses
automatically (if a DHCP server exists on the network) or
manually:
–If you clicked One Port Group on the previous screen,
congure the SZ100’s IP address settings on the IP
Setting screen.
–If you clicked Two Port Group, congure the IP address
of the management and AP control interface on the
Port 1 screen, and then congure the IP address of the
AP tunnel data interface on the Port 2 screen.
• Cluster Information: Select whether you want to create a
new cluster with this SZ100 or to join an existing cluster on
the network. If you want this SZ100 to join an existing
cluster, you must type the cluster IP address and admin
password in the boxes provided.
2. When the Conrmation screen appears, verify that all the
settings displayed on the screen are correct.
If you need to make a correction, click Back until the
appropriate setup screen appears, then make the changes.
3. If they are all correct, click Finish to apply the settings and
activate the SZ100 on the network.
A progress bar appears and displays the progress of applying
the settings, starting the SZ100 services, and activating the
SZ100 on the network.
When the process is complete, the progress bar shows the
message “100% Done.” The page also shows the IP address
through which you can access the SmartZone web interface
to manage the appliance.
NOTE: Take note of this IP address. You will need this later
to log on to the SZ100’s web interface.
FIGURE 3 Take note of the IP address of the web
interface
Step 3: Connect the SZ100 to the Network
1. Connect Port 1 to the router or switch.
2. Connect Port 2 to another router or switch to which other
SmartZone appliances (if present) are connected.
NOTE: Depending on your network setup, you may also
connect Port 2 to the same router or switch to which Port
1 is connected.
Step 4: Connect the APs to the Network
1. Distribute the APs around your worksite.
2. Record each AP’s Ethernet MAC address (printed on the
bottom of every AP), and note each device’s exact worksite
location.
3. Connect the APs to a local power source.
4. Using an Ethernet cable, connect the APs to the switch or
router on the same network as the SZ100.
NOTE: Some APs are PoE-capable. If connected to a Power
over Ethernet switch, the APs can draw power through the
Ethernet cables.
When the APs are powered on, they will automatically
discover the SZ100 on the network.
NOTE: If an AP is already running a SZ image then auto-
discovery on same LAN/IP subnet will not work. It only
works if the AP is running a SZ/universal LWAPP based
image.
FIGURE 4 Connecting the admin PC, SZ100, and APs to
the network
Step 5: Activate the SZ100’s Licenses
After you set up the SZ100 and verify that wireless clients are
able to associate with managed APs successfully, you need to
activate and assign the AP and Tunnel Licenses using the LiMAN
(license management) portal on the Ruckus Networks Support
site.
Before You Begin
You must have a Ruckus Support portal account (including user
name and password). You can use this account to access general
Support site content including software upgrades, knowledge
base articles and technical documents.
If you do not have a Support portal account, you will be required
to register one before continuing with your product and license
activation.
Every capacity and support license that you have purchased will
have its own unique activation code and each must be activated
for the license to become valid. You will receive the activation
code in a separate Support Purchase Acknowledgment (SPA)
email for each license/support license.
Depending on the product, you may receive up to three (3)
dierent SPA emails for all of your licenses. The rst three
characters of the activation code indicate the license type to
which the code is applicable.
• LIC: AP Capacity License
• LIC: AP Tunnel License
• SUP: Support License
Copyright © 2019 CommScope, Inc. All rights reserved. Page 2 of 4
Published October 2019, Part Number 800-72271-001 Rev E

Activating a SZ100’s License/Support License
1. Open the SPA email that you received from Ruckus
Networks.
FIGURE 5 The SPA email from Ruckus
2. Log on to https://support.ruckuswireless.com.
FIGURE 6 Ruckus Support portal logon page
3. Have the serial number of your SZ100 device ready.
4. Click the link in the SPA email.
5. Follow the onscreen instructions to activate the licenses
purchased. When required, you will be prompted for your
SZ100 serial number.
6. It is important that you repeat steps #1 to #5 above for all
licenses that you have purchased as this will simplify the
“+License” workow in Step 7 below.
7. After you nish activating all of your licenses, you need to
assign them to your LiMAN account. Click the LiMAN button,
which appears after a license has been successfully activated
(see Figure 7).
•If your device is listed, click its serial number and proceed
to Step 8.
•If your device is NOT listed, click the Register Smart
Device button (see Figure 8), enter your device's serial
number, and then click the Register Smart Device button
(see Figure 9).
FIGURE 7 Click the LiMAN button
FIGURE 8 Click the serial number of your device or click
Register Smart Device
FIGURE 9 Enter your device’s serial number and click
Register Smart Device
8. Click the + License button (see Figure 10), enter the number
of licenses to add in Qty to Add, and then click the Add
License button (see Figure 11). Repeat for all licenses.
FIGURE 10 Click + License
FIGURE 11 Enter the number of licenses to add in Qty to
Add and click Add License
You have completed activating a SZ100’s licenses.
Step 6: Sync the SZ100 with LiMAN
After you have activated the SZ100’s licenses on the Ruckus
Networks Support Portal, the SZ100 must be synced with the
Smart License server. This will enable the User’s ability to assign
licenses to and back from a SZ100 or assign them to another
SZ100.
To physically manage the distribution of licenses from the
Support Portal to the actual SZ100, do one of the following:
•Connect the SZ100 directly to the Internet. On the SmartZone
web interface, go to the Administration > License Servers
tab, and then click the Sync Now button to sync the SZ100
with the SmartLicense server.
Copyright © 2019 CommScope, Inc. All rights reserved. Page 3 of 4
Published October 2019, Part Number 800-72271-001 Rev E

FIGURE 12 Sync the SZ100 with the SmartLicense server
•Deploy a Ruckus Local License Server (LLS) within your
network. The LLS must be able to communicate with your
SZ100 and it must be connected to the Internet. Contact
Ruckus Wireless Support for information on how to setup an
LLS.
View the synced license details by navigating the controller's
web interface to Administration > License page > Installed
Licenses.
FIGURE 13 Installed Licenses
•In the event that the SZ100 is disconnected from the Internet
and you have not deployed an LLS, you can download the
actual licenses from the Support Portal and manually upload
them to the specic SZ100. See Syncing Licenses on an Oine
SZ100 on page 4.
You have completed activating the capacity or support license for
the SZ100 device.
Syncing Licenses on an Oine SZ100
1. On the Add License page of LiMAN, click the SZ100’s serial
number. The View Device page appears (see Figure 14).
FIGURE 14 The View Device page
2. Click Download License File. The license le is saved to the
client.
3. On the SZ100 web interface, go to Administration >
License . In the Upload License section (see Figure 12 on
page 4), click the Browse button, and then select the license
le from your client to upload it to the SZ100
4. On the SZ100 web interface, go to Administration >
License. In the Download License section, click the
Download button to download the license le from the
SZ100 to your client.
5. Go back to the LiMAN portal on the Ruckus Networks
Support website, and then do the following:
a) Go to the View Device page (see Figure 14).
b) Click Upload License File.
c) Click the Choose File button (see Figure 15), and then
select the license le from your client.
d) Click Send to complete the oine License
synchronization.
You have completed activating licenses on an oine SZ100.
FIGURE 15 Click the Choose File button
Related Documentation
If you need more information about the SmartZone 100 or the
SmartLicense platform, refer to the following documents, which
are available for download on the https://
support.ruckuswireless.com Support website:
•For information on how to mount and install the SZ100 and
how to complete the essential conguration tasks, refer to the
SmartZone 100 Getting Started Guide.
•For information on how to perform advanced conguration
tasks and AP management and monitoring, refer to the
SmartZone 100 Administrator Guide.
•For a complete list of documentation on the SmartZone 100,
refer to the release notes.
•For more information on how to manage your SmartZone 100
licenses, refer to the SmartLicense User Guide.
Ruckus Wireless, Inc. is a wholly owned subsidiary of
CommScope, Inc.
© 2019 CommScope, Inc. All rights reserved.
ARRIS, the ARRIS logo, CommScope, Ruckus, Ruckus Wireless, the
Ruckus logo, and the Big Dog design are trademarks of CommScope,
Inc. and/or its aliates. Wi-Fi Alliance, Wi-Fi, the Wi-Fi logo, Wi-Fi
Certied, the Wi-Fi CERTIFIED logo, Wi-Fi Protected Access, the Wi-Fi
Protected Setup logo, Wi-Fi Protected Setup, Wi-Fi Multimedia and
WPA2 and WMM are trademarks or registered trademarks of Wi-Fi
Alliance. All other trademarks are the property of their respective
owners.
Copyright © 2019 CommScope, Inc. All rights reserved. Page 4 of 4
Published October 2019, Part Number 800-72271-001 Rev E