Arris VIP2102 User manual

VIP2102
IPTV Receiver
Installation Guide
589961-004-b
04/2014

ii VIP2102 High-Definition IPTV Receiver Installation Manual
Graphical symbols and supplemental warning markings are located on the back and bottom
of the terminal.
WARNING
TO REDUCE THE RISK OF FIRE OR SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN
OR MOISTURE.
The lightning flash with arrowhead symbol within an equilateral triangle
is intended to alert the user to the presence of uninsulated dangerous
voltage within the product’s enclosure that may be of sufficient
magnitude to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert
the user to the presence of important operating and maintenance
(servicing) instructions in the literature accompanying the appliance.
Product identification and supply rating are provided on the label found
on the bottom of the unit.
IMPORTANT SAFETY INSTRUCTIONS
• Read these instructions.
• Keep these instructions.
• Heed all warnings.
• Follow all instructions.
• Do not use this apparatus near water.
• Clean only with a dry cloth.
• Do not block any ventilation openings. Install according to the manufacturer’s
instructions.
• Do not install near any heat sources, such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
• Protect the power cord from being walked on or pinched, particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
• Only use attachments/accessories specified by the manufacturer.
• Unplug this apparatus during lightning storms or when unused for long periods of
time.
• Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as the power supply cord or plug
is damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or has
been dropped.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
TO REDUCE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK). NO
USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL.

VIP2102 High-Definition IPTV Receiver Installation Manual iii
V E N T I LAT E
VIP2102
At least
2 inches/
5 cm
2 inches/
5 cm
2 inches/
5 cm
Follow these important safety guidelines when positioning and connecting your IPTV
Receiver:
• Do not block the slots and openings.
• Do not place anything on top of the IPTV Receiver.
• Do not position the IPTV Receiver in a confined space, such as an enclosed cabinet,
that does not provide adequate ventilation.
• Do not position the IPTV Receiver near any external heat source that could raise
the temperature around the unit. Do not place the terminal on top of another heat
producing electronic device.
• Allow for adequate ventilation around the IPTV Receiver to maintain normal operating
temperature. Do not place it in a sealed enclosure without providing for adequate
airflow.
• Do not plug the AC power adapter into a switched power outlet.
• A coaxial cable screen shield needs to be connected to the earth at the building
entrance per ANSI/NFPA 70, the National Electrical Code (NEC), in particular Section
820.93, Grounding of Outer Conductive Shield of a Coaxial Cable.
This manual includes the manufacturer’s recommended safeguards and all the information
needed to connect your receiver to both your in-home IP network and your entertainment
system.The safety and installation information was developed and provided primarily by
the receiver manufacturer, ARRIS Enterprises, Inc.

iv VIP2102 High-Definition IPTV Receiver Installation Manual
Contents
Introduction ..............................................1
Overview ................................................2
VIP2102 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
VIP2102 Rear Panel ........................................3
Connecting Your IPTV Receiver................................4
Connection Options ........................................4
HD Cabling Examples.......................................4
Connecting to an HDTV – Video Only...........................5
Connecting to an HDTV – Audio Only...........................6
Connecting to a Standard-Definition Stereo TV ...................7
Troubleshooting ...........................................8

VIP2102 High-Definition IPTV Receiver Installation Manual 1
Introduction
Congratulations on receiving your ENERGY STAR®qualified ARRIS VIP2102 High Definition
IPTV Receiver.
The VIP2102 provides these extraordinary home entertainment features:
• High Definition TV (HDTV), which provides up to twice the color resolution and up to
six times the sharpness of standard TV when connected to an HD-capable TV
• A direct digital connection to consumer audio and video devices through multiple
interfaces
• Video on Demand (VoD)
• Commercial free, CD quality music
This installation manual introduces the basic features, outlines important safeguards, and
provides options for integrating your IPTV Receiver into your entertainment system. Take a
few moments to read through this manual. Its configuration diagrams and troubleshooting
section will help you make the most of your home entertainment experience.
Included in the carton:
• VIP2102 High-Definition (HD) and Standard-Definition (SD) receiver
• Power adapter
For more information about your IPTV service, refer to the other documentation from your
service provider.
Dimensions:
VIP2102 -- 9.02” W. x 5.91” D., x 1.54” H.
Unit Weight:
1.06 lbs.
Top Assembly Weight (including carton and all inserts):
2.16 lbs.

2 VIP2102 High-Definition IPTV Receiver Installation Manual
Overview
VIP2102 Front Panel
The illustration below and the table following it describe the functions and features of the
VIP2102 front panel. The Menu and navigation controls use Capacitive Sensing to sense
and respond to your finger when you touch the corresponding symbol on the front-panel
lens.
Key Item Function
1 POWER
Switch
Turns your IPTV receiver on or off
To restart/reset the IPTV Receiver, press and hold the
POWER switch for ten (10) seconds or longer
2 POWER
LED
Lights green when the IPTV Receiver is on
3 USB USB 2.0 connector
4 LINK Lights green when receiving a video stream
5 HD Lights blue when receiving video resolution of 720p or 1080i
6 RECORD Lights red when a recording is in progress
7 MENU Displays the menu on yourTV screen
8 Up/Down
arrow keys
Left/Right
arrow keys
OK
center key
Touch to change the channel (channel up/channel down) and
to navigate through on-screen program guide and menu
Touch to navigate through on-screen program guide and
menu
Touch to select programs or menu options
8
VIP2102
12 345 6 7

VIP2102 High-Definition IPTV Receiver Installation Manual 3
VIP2102 Rear Panel
The VIP2102 rear panel and its connectors are shown below and described in the table that
follows.
Key Item Function
1TO WALL
(VIDEO IN)
Coaxial input for digital signal from your service provider
2 NETWORK Ethernet 10/100Base-T RJ-45 port for IP video input
3 Y Pb Pr Analog HD component video outputs to an HDTV
4 VIDEO OUT Baseband (Standard Definition) video output for connection
to a TV, VCR, or other device
5 AUDIO OUT
R and L
Left and right stereo audio outputs
6 OPTICAL Toslink (S/PDIF) digital audio output to a compatible TV or
home theater receiver
7 HDMI™ Connects to a High Definition TV or home theater receiver
with an HDMI input (for a DVI input, use an HDMI-to-DVI
adapter)
8 POWER
+12 VDC
Connector for the DC power adapter
The VIP2102 power adapter is rated at 18-Watts
Overview
TO WALL
(VIDEO IN) AUDIO OUT
OPTICAL
POWER
+12VDC
NETWORK
12 3456 78

4 VIP2102 High-Definition IPTV Receiver Installation Manual
Connecting Your IPTV Receiver
This section describes connecting the VIP2102 to your home entertainment system.
Instructions and diagrams are included for connections to:
• High-Definition TV (HDTV)
• Home Theater Receiver–Audio
Connection Options
The VIP2102 offers the following video outputs:
HDTV HDMI or Component video
Standard Composite video
To determine the available inputs on yourTV, check the manual supplied with the TV or
on the TV itself. Use the following guidelines to determine the best connections for your
system. Use one of the following.
Connector Description
High-Definition
HDMI
HDMI
HDMI offers higher video quality than component video. If your
HDTV has an HDMI input, use the HDMI connector.
HDMI provides both digital video and digital audio. No other
connections are necessary.
Component
Video
TheY Pb Pr connectors provide component video, the most
widely supported HDTV connection.
Component video provides a High-Definition analog video signal.
If your equipment supports an optical S/PDIF audio connection,
use the OPTICAL connection. Otherwise, use the baseband
AUDIO L and R connections.
Standard-Definition
Composite
Video
For your standard-definition TV, use the composite VIDEO OUT
connector.
Composite video provides a Standard-Definition analog video
signal. If your equipment supports an optical S/PDIF audio
connection, use the OPTICAL connection. Otherwise, use the
baseband AUDIO L and R connections.
HD Cabling Examples
The following cabling diagrams illustrate the simplest, most direct connections for HDTV
reception using HDMI, and representative audio/video (A/V) connections. When connecting
other components to your IPTV Receiver, refer to the other component installation manuals
for additional connection information.
YPb Pr

VIP2102 High-Definition IPTV Receiver Installation Manual 5
Connecting to an HDTV – Video Only
Either / or
RF (75 Ohm)
connection
Component video
connection
HDMI
connection
RJ-45 (network)
connection
Sample HDTV
CABLE/
ANTENNA IN
Component
Video Input
Y
Pb
Pr
HDMI
Either / or
Video in
IP Network
• Connect an RF coaxial cable between the cable wall outlet and theTO WALL (VIDEO
IN) connector on the IPTV Receiver, OR connect a CAT5 Ethernet cable between the
network wall outlet and the NETWORK connector on the IPTV Receiver.
• If your HDTV has an HDMI input, connect an HDMI cable to the HDMI connector.
HDMI connection carries both video and audio signals.
• If your HDTV has component video, connect component video cables to theY, Pb, and
Pr connectors.
Component video carries video signals only. To connect the audio, refer to the following
page.

6 VIP2102 High-Definition IPTV Receiver Installation Manual
Connecting to an HDTV – Audio Only
RJ-45 (network)
connection
Video in
IP Network
Sample HDTV audio inputs
CABLE/
ANTENNA IN
OPTICAL
SPDIF
INPUT
AUDIO LEFT
AUDIO RIGHT
VIDEO
Either / or
RF (75 Ohm)
connection
Optical S/PDIF
connection
Baseband audio
connection
HDMI
Either / or
If your equipment supports it, use the OPTICAL S/PDIF output. Otherwise, use the AUDIO
OUT L and R connectors. In most cases, S/PDIF offers better audio quality, including
support for Dolby Digital 5.1 Surround Sound.
HDMI carries video and audio. If you connect your HDTV using HDMI, no additional audio
connections to the TV are necessary.

VIP2102 High-Definition IPTV Receiver Installation Manual 7
Connecting to a Standard-Definition Stereo TV
This diagram depicts a method for connecting composite video and two-channel audio to a
standard-definition TV. Note that this video connection method does not support HD video.
For more information, see Connection Options on page 4.
Video in
IP Network
Either / or
CABLE/
ANTENNA IN
INPUT
VIDEO
AUDIO LEFT
AUDIO RIGHT
Sample stereoTV
Baseband video
connection
Baseband audio
connection
RF (75 Ohm)
connection

8 VIP2102 High-Definition IPTV Receiver Installation Manual
Troubleshooting
Before calling your service provider, review this troubleshooting guide. If the suggestions
do not help you quickly solve a problem, contact your service provider.
Problem Possible Solution
The IPTV Receiver
will not power on.
Verify that the power adapter is connected to the IPTV
Receiver and an AC outlet. Unplug the IPTV Receiver from the
outlet, plug it back in, and press the POWER button.
If the IPTV Receiver is connected to a switched outlet on a wall
or another unit, verify that the switch or unit is powered on.
Unplug the IPTV Receiver from the AC outlet, plug it back in,
and press the POWER button.
Press the POWER button on the IPTV Receiver front panel
instead of the remote control. The batteries in the remote
control may be depleted.
The remote control
does not work.
Verify that the TV is on.
Verify that the remote control is set to IPTV Receiver (Set-top
Box) mode.
Verify that there are no obstructions between the remote
control and the IPTV Receiver. Aim the remote control directly
at the IPTV Receiver front panel, not the TV or VCR.
The angle between the remote control and the IPTV Receiver
may be too large. Stand in front of the IPTV Receiver and not
too far to either side.
Press and release operation keys one at a time, firmly and
deliberately.
Try changing channels using the buttons on the IPTV Receiver
front panel.
Check the batteries in the remote control. Install new batteries
if needed.
There is no audio
when viewing TV
channels.
Verify that the Mute button on the remote control has not been
pressed. Press Mute on the remote control to restore sound.
If the IPTV Receiver audio output is connected to the TV, verify
that the Mute button on the TV has not been pressed.
If the IPTV Receiver audio output is connected to a home
theater receiver, verify that the home theater receiver is set to
the appropriate input source and its Mute button has not been
pressed.
Verify that you have the correct cables for the audio ports.
Verify that the audio cables are firmly connected between the
IPTV Receiver and the audio playback device (TV, home theater
receiver, etc.).

VIP2102 High-Definition IPTV Receiver Installation Manual 9
Regulatory Information
Federal Communications Commission Radio and Television Interface Statement for a Class ‘B’ Device
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in the
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation.
If the equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following
measures:
• Reorient or relocate the device and/or the antenna receiving the interference.
• Increase the separation between the equipment and the affected receiver
• Connect the equipment on a circuit different from the one the receiver is on
• Contact your service provider for help.
Changes or modification not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
Declaration of Conformity
According to 47 CFR, Parts 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and
Power Supplies used with Class B Personal Computers, ARRIS Enterprises, Inc., 3871 Lakefield Drive, Suwanee,
Georgia 30024, USA, declares under sole responsibility that the product identifies with 47 CFR Part 2 and 15 of the
FCC Rules as a Class B digital device. Each product marketed is identical to the representative unit tested and
found to be compliant with the standards. Records maintained continue to reflect the equipment being produced
can be expected to be within the variation accepted, due to quantity production and testing on a statistical basis as
required by 47 CFR 2.909. Operation is subject to the following condition: This device must accept any interference
received, including interference that may cause undesired operation. The above named party is responsible for
ensuring that the equipment complies with the standards of 47 CFR, Paragraphs 15.101 to 15.109. The Class B digital
apparatus meets all requirements of the Canadian Interface Causing Equipment Regulations.
Canadian Compliance
This Class B digital device complies with Canadian ICES 003. Cet appareil numérique de la classe B est conforme à
la norme NMB 003 du Canada.
Software License
VIP2102 IPTV Set-top Box
ARRIS Enterprises, Inc. (“ARRIS”)
3871 Lakefield Drive
Suwanee, Georgia 30024, USA
IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (“LICENSE”) CAREFULLY BEFORE YOU USE ANY SOFTWARE,
FIRMWARE, AND RELATED DOCUMENTATION (“SOFTWARE”) PROVIDED WITH ANY ARRIS IP VIDEO RECEIVER
OR HOME THEATER SYSTEM (EACH SHALL BE REFERRED TO IN THIS LICENSE AS A “RECEIVER”). BY USING THE
RECEIVER AND/OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS
OF THIS LICENSE. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU
AND ARRIS. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY SUBSEQUENT USER OF THIS SOFTWARE.
IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE (I) DO NOT USE THE SOFTWARE AND (II)
RETURN THE RECEIVER AND THE SOFTWARE (COLLECTIVELY, “PRODUCT”), INCLUDING ALL COMPONENTS,
DOCUMENTATION, AND ANY OTHER MATERIALS PROVIDED WITH THE PRODUCT, TO YOUR POINT OF PURCHASE
OR SERVICE PROVIDER, AS THE CASE MAY BE, FOR A FULL REFUND.
The Software includes associated media, any printed materials, and any “on line” or electronic documentation.
Software provided by third parties may be subject to separate end user license agreements from the manufacturers
of such Software. The Software is never sold. ARRIS licenses the Software to the original customer and to any
subsequent licensee for personal use only on the terms of this License. ARRIS and its third party licensors retain the
ownership of the Software.
You may:
USE the Software only in connection with the operation of the Product.
TRANSFER the Software (including all component parts and printed materials) permanently to another person, but
only if the person agrees to accept all of the terms of this License. If you transfer the Software, you must at the
same time transfer the Product and all copies of the Software (if applicable) to the same person or destroy any
copies not transferred.
TERMINATE this License by destroying the original and all copies of the Software (if applicable) in whatever form.

10 VIP2102 High-Definition IPTV Receiver Installation Manual
You may not:
(1) Loan, distribute, rent, lease, give, sublicense, or otherwise transfer the Software, in whole or in part, to any other
person, except as permitted under the TRANSFER paragraph above. (2) Copy or translate the User Guide included
with the Software, other than for personal use. (3) Copy, alter, translate, decompile, disassemble, or reverse
engineer the Software, including but not limited to modifying the Software to make it operate on non compatible
hardware. (4) Remove, alter, or cause not to be displayed any copyright notices or startup message contained in the
Software programs or documentation. (5) Export the Software or the Product components in violation of any United
States export laws.
The Product is not designed or intended for use in on line control of aircraft, air traffic, aircraft navigation, or
aircraft communications; or in design, construction, operation, or maintenance of any nuclear facility. ARRIS AND
ITS THIRD PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR SUCH USES.
YOU REPRESENT AND WARRANT THAT YOU SHALL NOT USE THE PRODUCT FOR SUCH PURPOSES.
Title to this Software, including the ownership of all copyrights, mask work rights, patents, trademarks, and all other
intellectual property rights subsisting in the foregoing, and all adaptations to and modifications of the foregoing,
shall at all times remain with ARRIS and its third party licensors. ARRIS retains all rights not expressly licensed
under this License. The Software, including any images, graphics, photographs, animation, video, audio, music, and
text incorporated therein is owned by ARRIS or its third party licensors and is protected by United States copyright
laws and international treaty provisions. Except as otherwise expressly provided in this License, the copying,
reproduction, distribution, or preparation of derivative works of the Software, any portion of the Product, or the
documentation is strictly prohibited by such laws and treaty provisions. Nothing in this License constitutes a waiver
of ARRIS’ rights under United States copyright law.
This License and your rights regarding any matter it addresses are governed by the laws of the State of Georgia, without
reference to conflict of laws principles. THIS LICENSE SHALL TERMINATE AUTOMATICALLY if you fail to comply with the terms
of this License.
ARRIS is not responsible for any third party software that is provided as a bundled application, or otherwise, with
the Software or that is downloaded to, or otherwise installed on, the Product.
This product is protected by certain intellectual property rights of Ericsson Corporation. Use or distribution of
such technology outside of this product is prohibited without a license from Ericsson Corporation or an authorized
Ericsson Corporation subsidiary.
U.S. GOVERNMENT RESTRICTED RIGHTS
The Product and documentation is provided with RESTRICTED RIGHTS. The use, duplication, or disclosure by the Government
is subject to restrictions as set forth in subdivision (c)(1)(ii) of The Rights in Technical Data and Computer Software clause at
52.227 7013. The contractor/manufacturer is ARRIS Enterprises, Inc., 3871 Lakefield Drive, Suwanee, Georgia 30024, USA.
Open Source Attributions
ARRIS IPTV Set-top Model VIP2102
For instructions on how to obtain a copy of any source code being made publicly available by ARRIS related to
software used in this ARRIS product you may send your request in writing to:
ARRIS Enterprises, Inc.
Software Pedigree Operations
2450 Walsh Avenue, Santa Clara, CA 95051, USA
The ARRIS website http://opensource.arrisi.com also contains information regarding ARRIS’ use of open source.
ARRIS has created this website to serve as a portal for interaction with the software community at large.
This document contains additional information regarding licenses, acknowledgments and required copyright
notices for open source packages used in this ARRIS product.
Broadcom CFE
Copyright © 2000, 2001 Broadcom Corporation. All rights reserved.
License Text:
This software is furnished under license and may be used and copied only in accordance with the following terms
and conditions. Subject to these conditions, you may download, copy, install, use, modify and distribute modified or
unmodified copies of this software in source and/or binary form. No title or ownership is transferred hereby.
1) Any source code used, modified or distributed must reproduce and retain this copyright notice and list of
conditions as they appear in the source file.
2) No right is granted to use any trade name, trademark, or logo of Broadcom Corporation. Neither the “Broadcom
Corporation” name nor any trademark or logo of Broadcom Corporation may be used to endorse or promote
products derived from this software without the prior written permission of Broadcom Corporation.

VIP2102 High-Definition IPTV Receiver Installation Manual 11
This device is ENERGY STAR®qualified when connected to a digital video service.
Copyright © 2014 ARRIS Enterprises, Inc. All rights reserved. No part of this publication may be
reproduced in any form or by any means or used to make any derivative work (such as translation,
transformation, or adaptation) without written permission from ARRIS Enterprises, Inc.
ARRIS reserves the right to revise this publication and to make changes in content from time to time
without obligation on the part of ARRIS to provide notification of such revision or change. ARRIS
provides this guide without warranty of any kind, either implied or expressed, including but not limited
to the implied warranties of merchantability and fitness for a particular purpose. ARRIS may make
improvements or changes in the product(s) described in this manual at any time.
ARRIS and the ARRIS Logo are registered trademarks of ARRIS Enterprises,Inc. Dolby Digital
manufactured under license from Dolby Laboratories. Dolby and the double D symbol are registered
trademarks of Dolby Laboratories. Energy Star and the Energy Star logo are registered trademarks
owned by the U.S. Government. This product incorporates copyright protection technology that is
protected by U.S. patents and other intellectual property rights. Use of this copyright protection
technology must be authorized by Rovi Corporation, and is intended for home and other limited viewing
uses only unless otherwise authorized by Rovi Corporation. Reverse engineering or disassembly is
prohibited. Rovi is a protected trademark of Rovi Corporation. HDMI, the HDMI logo and High Definition
Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. All other product
or service names are the property of their respective owners.
3) THIS SOFTWARE IS PROVIDED “AS-IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT
NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
OR NON-INFRINGEMENT ARE DISCLAIMED. IN NO EVENT SHALL BROADCOM BE LIABLE FOR ANY DAMAGES
WHATSOEVER, AND IN PARTICULAR, BROADCOM SHALL NOT BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE), EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
IETF - Sha1
License Text:
Copyright © The Internet Society (2003). All Rights Reserved.
This document and translations of it may be copied and furnished to others, and derivative works that comment on
or otherwise explain it or assist in its implementation may be prepared, copied, published and distributed, in whole
or in part, without restriction of any kind, provided that the above copyright notice and this paragraph are included
on all such copies and derivative works. However, this document itself may not be modified in any way, such as
by removing the copyright notice or references to the Internet Society or other Internet organizations, except as
needed for the purpose of developing Internet standards in which case the procedures for copyrights defined in the
Internet Standards process must be followed, or as required to translate it into languages other than English.
The limited permissions granted above are perpetual and will not be revoked by the Internet Society or its
successors or assigns. This document and the information contained herein is provided on an “AS IS” basis and
THE INTERNET SOCIETY AND THE INTERNET ENGINEERING TASK FORCE DISCLAIMS ALL WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY THAT THE USE OF THE INFORMATION HEREIN
WILL NOT INFRINGE ANY RIGHTS OR ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
MEMTEST
Description: General-purpose memory testing functions.
Notes: Some of the constants in this file are specific to Arcom’s Target188EB hardware. This software can be easily
ported to systems with different data bus widths by redefining ‘;datum’;.
Copyright © 1998 by Michael Barr. This software is placed into the public domain and may be used for any purpose.
However, this notice must not be changed or removed and no warranty is either expressed or implied by its
publication or distribution.

ENERGY STAR®Notice
ARRIS has tested and confirmed that the VIP2102 set-top meets Version 2.0 and Version 3.0 Energy
Star and Power Management Criteria specified in the ENERGY STAR®Program Requirements for
Set-top Boxes.
589961-004-b
04/2014
Visit our website at:
www.arrisi.com

Aviso de ENERGY STAR®
ARRIS ha probado y confirmado que el sistema VIP2102 cumple la versión 2.0 y la versión 3.0
de Energy Star y los criterios de administración de alimentación especificados en los criterios
del programa ENERGY STAR®para sistemas.
589961-004-b
04/2014
Visite nuestro sitio en:
www.arrisi.com

Manual de instalación del receptor IPTV de alta definición VIP2102 11
Este dispositivo cuenta con calificación ENERGY STAR®cuando se conecta a un servicio de video
digital.
Copyright © 2014ARRIS Enterprises, Inc. Todos los derechos reservados. Ninguna parte de esta
publicación deberá reproducirse de manera alguna ni por ningún medio, ni deberá utilizarse para elaborar
ningún trabajo derivado (como traducción, transformación o adaptación) sin el correspondiente permiso
escrito por ARRIS Enterprises, Inc.
ARRIS se reserva el derecho de revisar esta publicación y de realizar ocasionalmente cambios de
contenido sin la obligación de notificar dicha revisión o cambio. ARRIS entrega esta guía sin garantía
de ningún tipo, ya sea implícita o expresa, lo que incluye, pero no se limita a las garantías implícitas de
comercialización y adecuación para un propósito específico. ARRIS puede realizar mejoras o cambios en
los productos descritos en este manual en cualquier momento.
ARRIS y el logotipo de ARRIS son marcas comerciales registradas de ARRIS Enterprises, Inc.
DolbyDigital está fabricado bajo la licencia de Dolby Laboratories. Dolby y el símbolo de la doble D son
marcas comerciales registradas de Dolby Laboratories. Energy Star y el logotipo de Energy Star logo
son marcas comerciales registradas propiedad del Gobierno de los Estados Unidos. Este producto
incorpora tecnología de protección de derechos de autor que está protegida por patentes de EE.UU.
yotros derechos de propiedad intelectual. El uso de esta tecnología de protección de derechos de autor
debe ser autorizado por Rovi Corporation y está destinado sólo al uso de visualización doméstica y otras
visualizaciones limitadas, salvo que Rovi Corporation autorice otra cosa. Se prohíbe la ingeniería inversa
o el desmontaje. Rovi es una marca comercial protegida de Rovi Corporation. HDMI, el logotipo de
HDMI y High-Definition Multimedia Interface son marcas comerciales o marcas comerciales registradas
de HDMI Licensing LLC. Todos los demás nombres de productos o de servicios pertenecen a sus
respectivos dueños.
2) No se entrega ningún derecho para usar cualquier nombre comercial, marca registrada o logotipo de Broadcom
Corporation. No se puede utilizar el nombre “Broadcom Corporation” ni ninguna marca comercial o logotipo de
Broadcom Corporation para avalar o promover productos derivados de este software sin el permiso previo por
escrito de Broadcom Corporation.
3) ESTE SOFTWARE ES PROPORCIONADO “TAL COMO ESTÁ” Y SE EXCLUYE CUALQUIER GARANTÍA EXPRESA
O IMPLÍCITA, LO QUE INCLUYE, PERO NO SE LIMITA A LAS GARANTÍAS IMPLÍCITAS DE COMERCIALIZACIÓN
Y ADECUACIÓN PARA UN PROPÓSITO ESPECÍFICO O NO CONTRAVENCIÓN. EN NINGÚN CASO BROADCOM
TENDRÁ RESPONSABILIDAD POR NINGÚN TIPO DE DAÑOS Y EN ESPECIAL BROADCOM NO SERÁ RESPONSABLE
DE CUALQUIER DAÑO DIRECTO, INDIRECTO, IMPREVISTO, ESPECIAL, EJEMPLAR O RESULTANTE (LO QUE
INCLUYE PERO NO SE LIMITA A LA PROCURACIÓN DE BIENES SUSTITUTOS O SERVICIOS; PÉRDIDA DE USO,
DATOS O GANANCIAS; O INTERRUPCIÓN COMERCIAL) AUNQUE FUEREN CAUSADOS NI BAJO CUALQUIER
TEORÍA DE RESPONSABILIDAD CONTRACTUAL, ESTRICTA O EXTRACONTRACTUAL (INCLUIDA NEGLIGENCIA
OELCASO CONTRARIO), AUN CUANDO FUERE ADVERTIDA LA POSIBILIDAD DE TAL DAÑO.
IETF - Sha1
Texto de la licencia:
Copyright © The Internet Society (2003). Todos los derechos reservados.
Este documento y sus traducciones se pueden copiar y proporcionar a otros y se pueden preparar, copiar y
distribuir trabajos derivados que lo comenten o expliquen o que asistan en su implementación, de forma parcial
o total, sin ningún tipo de restricción, siempre y cuando se incluyan el aviso de derechos de autor y este párrafo
en tales copias y trabajos derivados. Sin embargo, este documento en sí no se puede modificar de ninguna
forma, como eliminar el aviso de derechos de autor o referencias a Internet Society u otras organizaciones de
Internet, excepto cuando sea necesario para desarrollar estándares de Internet, en cuyo caso se deben seguir los
procedimientos para derechos de autor definidos en el proceso de los estándares de Internet, o si es necesario
para traducirlo a idiomas distintos del inglés.
Los permisos limitados otorgados anteriormente son perpetuos e Internet Society o sus sucesores o delegados no
los podrán revocar. Este documento y la información contenida en él se proporcionan “COMO ESTÁN” e INTERNET
SOCIETY Y LA FUERZA DE TRABAJO DE INGENIERÍA PARA INTERNET, NO SON RESPONSABLES DE NINGUNA
GARANTÍA, EXPRESA O IMPLÍCITA, INCLUIDAS, ENTRE OTRAS, CUALQUIER GARANTÍA QUE EL USO DE LA
INFORMACIÓN AQUÍ CONTENIDA NO INFRINGIRÁ NINGÚN DERECHO O CUALQUIER GARANTÍA IMPLÍCITA DE
COMERCIALIZACIÓN O IDONEIDAD PARA UN PROPÓSITO ESPECÍFICO.
MEMTEST
Descripción: Funciones de pruebas de memoria para propósitos generales.
Notas: Algunas de las constantes en este archivo son específicas del hardware Target188EB de Arcom. Este
software se puede portar fácilmente a sistemas con anchos de bus de datos diferentes al redefinir ';datum';.
Copyright © 1998 by Michael Barr. Este software se proporciona al dominio público y se puede usar para cualquier
propósito. Sin embargo, este aviso no se debe cambiar o eliminar y no existen garantías expresas o implícitas para
su publicación o distribución.

10 Manual de instalación del receptor IPTV de alta definición VIP2102
Usted no puede:
(1) Prestar, distribuir, alquilar, entregar, otorgar en sublicencia, o bien transferir el Software, en su totalidad o en
parte, a cualquier otra persona, excepto según los permitido en el párrafo de TRANSFERENCIA anterior. (2) Copiar
o traducir la Guía del usuario incluida con el Software, a menos que sea para uso personal. (3) Copiar, alterar,
traducir, descompilar, desarmar o hacer ingeniería inversa en el Software, lo que incluye, pero no se limita a la
modificación del Software para utilizarlo en hardware no compatible. (4) Eliminar, alterar o provocar que no se
muestren avisos de copyright o mensajes de inicio contenidos en los programas o documentación del Software.
(5)Exportar el Software o los componentes del Producto en oposición a las leyes de exportación de Estados
Unidos.
El Producto no está diseñado para usarse en control en línea de aeronaves, tráfico aéreo, navegación aérea
o comunicaciones aéreas, o en el diseño, la construcción, el funcionamiento o el mantenimiento de cualquier
instalación nuclear. ARRIS Y LOS TERCEROS CEDENTES NO SE RESPONSABILIZAN POR NINGUNA GARANTÍA
DE IDONEIDAD EXPRESA O IMPLÍCITA DE DICHOS USOS. REPRESENTAS Y GARANTIZAS QUE NO USARÁS EL
PRODUCTO PARA TALES PROPÓSITOS.
El título de este Software, incluidos la propiedad de todos los derechos de copyright, derechos de trabajo
confidencial, patentes, marcas comerciales y todos los derechos de propiedad intelectual presentes en lo
anteriormente expuesto, y todas las adaptaciones y modificaciones que se mencionaron, deberán siempre
permanecer con ARRIS y los terceros cedentes. ARRIS mantiene todos los derechos que no están expresamente
cedidos en esta Licencia. El Software, incluida la totalidad de imágenes, gráficos, fotografías, animaciones,
video, audio, música y texto ahí incorporados, es propiedad de ARRIS o los terceros cedentes, y está protegido
por las leyes de copyright de Estados Unidos y las disposiciones de tratados internacionales. Excepto si se ha
expresado lo contrario en esta Licencia, la copia, reproducción, distribución o preparación de trabajos derivados
del Software, de cualquier parte del Producto o la documentación están estrictamente prohibidas por dichas leyes
y disposiciones de tratado. Ninguna parte de esta Licencia constituye una renuncia de los derechos de ARRIS de
acuerdo con las leyes de copyright de Estados Unidos.
Esta Licencia y sus derechos con respecto a cualquier aspecto que aborde están regulados por las leyes del estado de Georgia,
sin referirse al conflicto de los principios de leyes. ESTA LICENCIA TERMINARÁ AUTOMÁTICAMENTE si no cumple con los
términos de esta Licencia.
ARRIS no es responsable de ningún software de terceros proporcionado como una aplicación conjunta, o de otro
tipo, con el Software o que se descargue o, de lo contrario, se instale en el producto.
Este producto está protegido por ciertos derechos de propiedad intelectual de Ericsson Corporation. El uso o
distribución de dicha tecnología fuera de este producto está prohibida sin una licencia de Ericsson Corporation
oun subsidiario autorizado por Ericsson Corporation.
DERECHOS RESTRINGIDOS DEL GOBIERNO DE ESTADOS UNIDOS
El Producto y la documentación se proporcionan con DERECHOS RESTRINGIDOS. El uso, la duplicación o la divulgación por
parte del Gobierno está sujeta a restricciones como se estableció en la subdivisión (c)(1)(ii) de la cláusula Derechos en software
de computación y datos técnicos en 52.227 7013. El contratista/fabricante es ARRIS Enterprises, Inc., 3871 Lakefield Drive,
Suwanee, Georgia 30024, EE. UU.
Atribuciones de código abierto
Sistema IPTV ARRIS modelo VIP2102
Para obtener instrucciones acerca de cómo conseguir una copia de cualquier código fuente que ARRIS haya
dejado disponible al público y que se relacione con el software utilizado en este producto ARRIS, puedes enviar tu
solicitud a:
ARRIS Enterprises, Inc.
Operaciones de pedigrí del software
2450 Walsh Avenue, Santa Clara, CA 95051, EE. UU.
El sitio web de ARRIS http://opensource.arrisi.com también contiene información acerca del uso de código abierto
por parte de ARRIS. ARRIS creó este sitio web como un portal para la interacción con la comunidad de software
engeneral.
Este documento contiene información adicional acerca de licencias, reconocimientos y avisos de derechos de
autor necesarios para paquetes de código abierto usados en este producto ARRIS.
Broadcom CFE
Copyright © 2000, 2001 Broadcom Corporation. Todos los derechos reservados.
Texto de la licencia:
Este software se suministra mediante una licencia y solo se puede usar y copiar de acuerdo con los siguientes
términos y condiciones. Sujeto a estas condiciones, puedes descargar, copiar, instalar, usar, modificar y distribuir
copias modificadas o no modificadas de este software en la forma de código fuente o binaria. Por el presente,
nose transfiere la propiedad o derechos de propiedad.
1) Cualquier código fuente usado, modificado o distribuido debe reproducir y retener este aviso de derechos de
autor y la lista de condiciones, tal como aparecen en el archivo original.

Manual de instalación del receptor IPTV de alta definición VIP2102 9
Información reglamentaria
Declaración de interfaz de radio y television de la Comisión Federal de Comunicaciones para un dispositivo clase ‘B’
Este equipo ha sido probado y se comprobó que cumple con los límites para un dispositivo digital Clase B, en
aplicación de lo dispuesto en la parte 15 de las Normas de la FCC. Estos límites están diseñados para proporcionar
protección razonable contra interferencia dañina en la instalación residencial. Este equipo genera, usa y puede
irradiar energía de radiofrecuencia y, si no se instala y usa de acuerdo con las instrucciones, puede causar
interferencia dañina a las comunicaciones por radio. Sin embargo, no se garantiza que no ocurra interferencia
enuna instalación en particular.
Si el equipo causa interferencia dañina en la recepción de radio o televisión, lo que se puede descubrir
encendiendo y apagando el equipo, se aconseja al usuario que intente corregir la interferencia siguiendo
unodelos procedimientos indicados a continuación:
• Reorienta o reubica el dispositivo o la antena que recibe la interferencia.
• Aumente la separación entre el equipo y el receptor afectado.
• Conecte el equipo a un circuito distinto al cual está conectado el receptor.
• Comunícate con el proveedor de servicios para obtener ayuda.
Las alteraciones o modificaciones no aprobadas expresamente por la parte responsable por el cumplimiento
podrían anular la autoridad del usuario para operar el equipo.
Declaración de conformidad
De acuerdo con 47 CFR, Partes 2 y 15 para computadores personales y dispositivos periféricos Clase B; y/o
placas de CPU y fuentes de alimentación usadas con computadoras personales Clase B, ARRIS Enterprises, Inc.,
3871Lakefield Drive, Suwanee, Georgia 30024, EE. UU., declara bajo su exclusive responsabilidad que el producto
se identifica con 47 CFR Parte 2 y 15 de las Normas de la FCC como un dispositivo digital Clase B. Cada producto
comercializado es idéntico a la unidad representativa probada y en cumplimiento con las normas. Los registros
mantenidos continúan reflejando que se puede esperar variaciones aceptadas en el equipo, debido a la producción
de cantidad y las pruebas en una base estadística según lo requiere 47 CFR 2.909. SU FUNCIONAMIENTO ESTÁ
SUJETO A LA SIGUIENTE CONDICIÓN: Este dispositivo debe aceptar cualquier interferencia que reciba, incluso la
interferencia que pueda provocar un funcionamiento no deseado. La parte nombrada anteriormente es responsable
de garantizar que el equipo cumple las normas de 47 CFR, Párrafos 15.101 a 15.109. El aparato digital Clase B cumple
todos los requisitos de los reglamentos de equipos que causan interfaz de Canadá.
Cumplimiento con normas canadienses
Este dispositivo digital Clase B cumple con ICES-003 canadiense. Cet appareil numérique de la classe B est
conforme à la norme NMB 003 du Canada.
Licencia de software
Sistema IPTV VIP2102
ARRIS Enterprises, Inc. (“ARRIS”)
3871 Lakefield Drive
Suwanee, Georgia 30024, EE. UU.
IMPORTANTE: LEE ATENTAMENTE ESTA LICENCIA DE SOFTWARE (“LICENCIA”) ANTES DE USAR CUALQUIER
SOFTWARE, FIRMWARE Y DOCUMENTACIÓN RELACIONADA (“SOFTWARE”) QUE SE INCLUYE CON CUALQUIER
RECEPTOR DE VIDEO IP O SISTEMA HOME THEATER DE ARRIS (A AMBOS SE LES HARÁ REFERENCIA EN ESTA
LICENCIA COMO “RECEPTOR”). AL USAR EL RECEPTOR Y/O USAR ALGUNO DE ESTOS SOFTWARE, INDICA SU
CONFORMIDAD CON CADA UNO DE LOS TÉRMINOS DE ESTA LICENCIA. LUEGO DE LA ACEPTACIÓN, ESTA
LICENCIA SERÁ UN ACUERDO CON EFECTOS LEGALES ENTRE TÚ Y ARRIS. LOS TÉRMINOS DE ESTA LICENCIA
SEAPLICAN A TI Y A CUALQUIER USUARIO POSTERIOR DE ESTE SOFTWARE.
SI NO ACEPTAS TODOS LOS TÉRMINOS DE ESTA LICENCIA (I) NO UTILICES ESTE SOFTWARE Y (II) DEVUELVE
EL RECEPTOR Y EL SOFTWARE (COLECTIVAMENTE, “PRODUCTO”), INCLUIDOS TODOS LOS COMPONENTES,
LADOCUMENTACIÓN Y CUALQUIER OTRO MATERIAL PROPORCIONADO CON EL PRODUCTO, AL PUNTO DE
COMPRA O PROVEEDOR DE SERVICIOS, SEGÚN SEA EL CASO, PARA UN REEMBOLSO COMPLETO.
El software incluye medios asociados, todos los materiales impresos y toda la documentación “en línea”
oelectrónica. El software proporcionado por terceros puede estar sujeto a acuerdos de licencia de usuario final
adicionales de los fabricantes de dicho Software. Este Software nunca se vende. ARRIS entrega licencias de
Software al cliente original y a cualquier titular de licencia posterior para uso personal solo de acuerdo con los
términos de esta Licencia. ARRIS y los terceros cedentes retienen la propiedad del Software.
Usted puede:
USAR el Software sólo para el funcionamiento del Producto.
TRANSFERIR el Software (incluidos todos los componentes y materiales impresos) permanentemente a otra
persona, pero sólo si la persona acepta todos los términos de esta Licencia. Si transfiere el Software, debe a la vez
transferir el Producto y todas las copias del Software (si corresponde) a la misma persona o destruir las copias no
transferidas.
TERMINAR esta Licencia destruyendo el Software original y todas las copias correspondientes (si corresponde) de
cualquier manera.