artisan APC AP7722 User manual

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USER’S GUIDE AUTOMATIC TRANSFER SWITCH
Contents
I
Introduction--1
Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Internal Management Features . . . . . . . . . . . . . . . . . . . . . . . . . . 3
How to Recover from a Lost Password . . . . . . . . . . . . . . . . . . . . . 5
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Watchdog Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Internal Interface--11
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Internal Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Control Console--22
How To Log On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Control Console Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Web Interface--31
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
How to Log On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Summary Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Navigation Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Automatic Transfer Switch Menu--42
Options and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Event-Related Menus and Options--46
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Event Actions (Web Interface Only) . . . . . . . . . . . . . . . . . . . . . . 54
Event Recipients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
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USER’S GUIDE AUTOMATIC TRANSFER SWITCH
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E-mail Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
How to Configure Individual Events . . . . . . . . . . . . . . . . . . . . . . 64
Data Menu (Web Interface Only)--66
Log Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Configuration Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Network Menu--68
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Option Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
System Menu--97
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Option Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Boot Mode--109
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
DHCP Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Security--116
Security Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Creating and Installing Digital Certificates . . . . . . . . . . . . . . . . . 125
Firewalls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Using the APC Security Wizard--133
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Create a Root Certificate & Server Certificates . . . . . . . . . . . . . . 136
Create a Server Certificate and Signing Request . . . . . . . . . . . . . 142
Create an SSH Host Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
APC Device IP Configuration Wizard--150
Purpose and Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Install the Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
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USER’S GUIDE AUTOMATIC TRANSFER SWITCH
III
Use the Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
How to Export Configuration Settings--155
Retrieving and Exporting the .ini file . . . . . . . . . . . . . . . . . . . . 155
The Upload Event and its Error Messages . . . . . . . . . . . . . . . . . 160
Using the Device IP Configuration Wizard . . . . . . . . . . . . . . . . . 162
File Transfers--163
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Upgrading Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Verifying Upgrades and Updates . . . . . . . . . . . . . . . . . . . . . . . 174
Troubleshooting--175
Management Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Product Information--178
Warranty and Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Index--180
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USER’S GUIDE AUTOMATIC TRANSFER SWITCH
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Introduction
Product Description
Available interfaces
The Automatic Transfer Switch (ATS) can be managed locally with internal
menus accessed through a serial connection. This connection can also be
used to access the Management Card.
The Management Card has two internal interfaces (control console and
Web interface), which provide menus with options that enable you to
manage the Automatic Transfer Switch and the Management Card. The
Management Card’s SNMP interface enables you to use an SNMP browser
with the PowerNet®Management Information Base (MIB) to manage the
Automatic Transfer Switch.
To manage the unit remotely, use a Web browser for the Web interface, or
Telnet or Secure SHell (SSH) for the control console interface.
See Web Config for more information on accessing the
Management Card using the serial connection.
See also
For more information about the Management Card’s internal
user interfaces, see Control Console and Web Interface.
To use the PowerNet MIB with an SNMP browser, see the
PowerNet®SNMP Management Information Base (MIB)
Reference Guide (.\doc\en\Mibguide.pdf), which is provided
on the APC Automatic Transfer Switch Utility CD.
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USER’S GUIDE AUTOMATIC TRANSFER SWITCH
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Initial set-up
You must define three TCP/IP settings for the Network Management Card
before it can operate on the network:
• IP address of the Management Card
• Subnet mask
• IP address of the default gateway
See also
To configure the TCP/IP settings, see the Automatic Transfer
Switch Installation and Quick Start Manual, provided in printed
form, and provided on the APC Automatic Transfer Switch
Utility CD as a PDF file (.\doc\en\Insguide.pdf).
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USER’S GUIDE AUTOMATIC TRANSFER SWITCH
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Internal Management Features
Access priority for logging on
Only one user at a time can log onto the Management Card to use its
internal user interface features. The priority for access is as follows:
• Serial access has the highest priority.
• Telnet or SSH access to the control console from a remote computer
has priority over Web access.
• Web access either directly or through InfraStruXure Manager has the
lowest priority.
For information about how SNMP access to the
Management Card is controlled, see SNMP.
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Types of user accounts
The Management Card has three levels of access (Administrator, Device
Manager, and Read-Only), all of which are protected by Password and
User Name requirements.
• An Administrator can use all of the management menus available in
the control console and the Web interface. The Administrator’s default
User Name and Password are both apc.
• A Device Manager can use only the following menus:
– The Status option of the Automatic Transfer Switch menu.(The
Automatic Transfer Switch menu is an option of the Device
Manager menu in the control console.)
– the Log option in the Events menu. (A Device Manager can also
access the Event Log in the control console by pressing )
– The Logout menu in both interfaces.
– The Help menu in the Web interface and the help screens in the
control console.
– The Links menu in the Web interface.
A Device Manager cannot access the Network menu or the System
menu that are in the navigation panel in the Web interface and are sub-
menus under the Device Manager menu in the control console.
The Device Manager’s default User Name is device, and the default
Password is apc.
• A Read-Only user can only access menus using the Web interface and
does not have permission to make changes to any menu.
The Read-Only User’s default User Name is readonly, and the default
password is apc.
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USER’S GUIDE AUTOMATIC TRANSFER SWITCH
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How to Recover from a Lost Password
You can use a local computer, a computer that connects to the
Management Card or other device through the serial port, to access the
control console.
1. Select a serial port at the local computer, and disable any service that
uses that port.
2. Connect the serial cable (APC part number 940-0024 or 940-1524) to
the selected port on the computer and to the configuration port at the
Management Card.
3. Run a terminal program (such as HyperTerminal®) and configure the
selected port as follows:
– 2400 bps
– 8 data bits
– no parity
– 1 stop bit
– no flow control
4. Press ENTER, repeatedly if necessary, to display the User Name
prompt. If you are unable to display the User Name prompt, verify the
following:
– The serial port is not in use by another application.
– The terminal settings are correct as specified in step 3.
– The correct cable is being used as specified in step 2.
5. Press the Reset button. The Status LED will flash alternately orange
and green. Press the Reset button a second time immediately while
the LED is flashing to reset the user name and password to their
defaults temporarily.
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6. Press ENTER as many times as necessary to redisplay the User Name
prompt, then use the default, apc, for the user name and password. (If
you take longer than 30 seconds to log on after the User Name prompt
is redisplayed, you must repeat step 5 and log on again.)
7. From the Control Console menu, select System, then User
Manager.
8. Select Administrator, and change the User Name and Password
settings, both of which are now defined as apc.
9. Press CTRL-C, log off, reconnect any serial cable you disconnected,
and restart any service you disabled.
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USER’S GUIDE AUTOMATIC TRANSFER SWITCH
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Front Panel
Introduction
The front-panel features of the Network Management Card (AP9617)
include Status LEDs, a Reset button, and a 10/100Base-T connector.
m
Features
10
Link - RX/TX Status
10/100Base-T
Reset
A
P9617 Network Management Card EX
Smart Slot
/100
Feature Description
Reset button Resets the Management Card while power remains on.
10/100 Base-T connector Connects the Management Card to the Ethernet network.
Link-RX/TX (10/100) LED See Link-RX/TX (10/100) LED.
Status LEDs See Status LEDs.
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USER’S GUIDE AUTOMATIC TRANSFER SWITCH
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Link-RX/TX ( 10 / 100 ) LED
This LED indicates the network status.
Condition Description
Off One or more of the following situations exist:
• The Management Card is not receiving input power.
• The cable that connects the Management Card to the network is
disconnected or defective.
• The device that connects the Management Card to the network
is turned off or not operating correctly.
• The Management Card itself is not operating properly. It may
need to be repaired or replaced. Contact APC Worldwide
Customer Support.
Solid Green The Management Card has valid TCP/IP settings.
Solid Orange A hardware failure has been detected in the Management Card.
Contact APC Worldwide Customer Support.
Flashing Green The Management Card is receiving or transferring data packets at
10 Megabits per second (Mbps).
Flashing Orange The Management Card is receiving or transferring data packets at
100 Megabits per second (Mbps).
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Status LEDs
These LEDs indicate the Management Card’s status.
Condition Description
Off One of the following situations exists:
• The Management Card is not receiving input power.
• The Management Card is starting up.
• The Management Card is not operating properly. It may need to
be repaired or replaced. Contact APC Worldwide Customer
Support.
Solid Green The Management Card has valid TCP/IP settings.1
Flashing Green The Management Card does not have valid TCP/IP settings.
Solid Orange A hardware failure has been detected in the Management Card.
Contact APC Worldwide Customer Support.
Flashing Orange The Management Card is making BOOTP2 requests.
Alternately
flashing Green
and Orange
If the LED is alternately flashing slowly, the Management Card is
making DHCP requests.
If the LED is alternately flashing rapidly, the Management Card is
starting up.
1 If you do not use a BOOTP or DHCP server, see the Network Management Card
Installation and Quick Start Manual provided in printed format and on the APC
Automatic Transfer Switch Utility CD (.\doc\en\Insguide.pdf) to configure the
Management Card’s TCP/IP settings.
2 To use a DHCP server, see Boot Mode.
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Watchdog Features
Overview
To detect internal problems and recover from unanticipated inputs, the
Management Card uses internal, system-wide watchdog mechanisms.
When it reboots itself to recover from an internal problem, a System:
Warmstart event is recorded in the Event Log.
Network interface watchdog mechanism
The Management Card implements internal watchdog mechanisms to
protect itself from becoming inaccessible over the network. For example, if
the Management Card does not receive any network traffic for 9.5 minutes
(either direct traffic, such as SNMP, or broadcast traffic, such as an Address
Resolution Protocol [ARP] request), it assumes that there is a problem with
its network interface and reboots itself.
Resetting the network timer
To ensure that the Management Card does not reboot if the network is quiet
for 9.5 minutes, the Management Card attempts to contact the Default
Gateway every 4.5 minutes. If the gateway is present, it responds to the
Management Card, and that response restarts the 9.5-minute timer. If your
application does not require or have a gateway, specify the IP address of a
computer that is running on the network most of the time and is on the same
subnet. The network traffic of that computer will restart the 9.5-minute timer
frequently enough to prevent the Management Card from rebooting.
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Internal Interface
Introduction
Purpose
The Automatic Transfer Switch has a set of simple internal menus, which
you can access locally through a serial connection, to perform basic
management and configuration tasks.
Note
You can communicate with the Network Management Card
through the local serial port connection. See Web Config for
details.
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Access the internal interface
To access the Automatic Transfer Switch internal menus, use a terminal
emulation program such as HyperTerminal:
1. Select a serial port on your computer, and disable any service that
uses that port.
2. Connect your computer to the Automatic Transfer Switch configuration
port, using the communication cable (included).
3. Start a terminal session and configure the selected port for 19200 bps,
8 data bits, no parity, 1 stop bit, and no flow control. Save the changes.
4. Log on to the Automatic Transfer Switch using the user name and
password for the appropriate access level:
User access is as follows:
• When you log on as User, you can view information but you cannot
configure settings or enter data.
• When you log on as Administrator, you can view information, configure
settings, and enter data.
Note
Some terminal emulation programs require that a device be
disconnected and then reconnected for the new serial port
settings to take effect.
Access Level Default User Password
Administrator Press ENTER.Type apc (in lowercase).
User Press ENTER.Press ESC.
You can access the Network Management Card through the
serial connection. See Web Config for instructions on how to
configure your terminal program to connect to the card.
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How to use the menus
• Enter the number corresponding to a menu selection.
• To refresh the current menu, press ENTER.
• To go to the previous menu, press ESC.
• On data entry screens an arrow (->) next to a value indicates the
current selection.
• Navigation controls specific to each screen are displayed below the
data or menu options, under the heading Menu Selections.
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Internal Menus
Main menu
The main internal menu has the following options that allow you to view
information, configure settings, and enter data, depending on your access
level:
1 - Status
2 - Measurements
3 - Switch Configuration
4 - Alarms
5 - Event Counts
6 - Event Log
7 - Device Data
8 - Factory Data
9 - Log Out
10 - System Admin (Admin Only)
11 - Web Config (Admin Only)
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Status menu
Item Definition
Selected Source Source currently supplying power to the load.
Preferred Source Power source to use when both sources are acceptable.
Switch Status Indicates whether the alternate power source is acceptable. The
load will switch to this source if the selected power source fails.
Front Panel Select Indicates if the front panel button can be used to change sources
(LOCKED or UNLOCKED).
Source A Reports the condition of power source A (OK or FAIL).
Source B Reports the condition of power source B (OK or FAIL).
Phase Sync Reports if Source A and B are in phase (for 3-phase units
only).The preference indicator on the front panel will flash if
sources are not in phase.
24V PS Reports the condition of the 24V power supply (OK or FAIL).
+12V PS Reports the condition of the +12V power supply (OK or FAIL).
–12V PS Reports the condition of the –12V power supply (OK or FAIL).
5V PS Reports the condition of the 5V power supply (OK or FAIL).
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Measurements menu
Item Definition
Source A VRMS Frequency and voltage of input power source A.
Source B VRMS Frequency and voltage of input power source B.
Output Amps Load current reading.
24VDC PS Voltage of the 24VDC power supply.
+12 VDC PS Voltage of the +12 VDC power supply.
–12VDC PS Voltage of the –12VDC power supply.
5VDC PS Voltage of the 5VDC power supply.
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