Asko D3251HDSS User manual

Page 1
Customer Care Center
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USE AND CARE GUIDE
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using it for the first time.using it for the first time.
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using it for the first time.
SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE
ASKO
D3251
CONTENTS
BEFOREUSINGYOURNEWDISHWASHER 2
IMPORTANTSAFETYINSTRUCTIONS 2
CHILD SAFETY TIPS 2
DISHWASHER FEATURES 3
LOADINGTHEBASKETS 4
DETERGENTDISPENSER 5
DISHWASHING DETERGENT 5
WATER SOFTENER CONTAINER (D3251FIWS ONLY) 6
RINSEAIDDISPENSER 7
OPERATINGINSTRUCTIONS 8
CAREANDCLEANING 10
OVERFILLPROTECTION 11
ENERGYSAVING TIPS 11
SOLUTIONS TO COMMON DISHWASHING PROBLEMS 11
TROUBLESHOOTING 12
WASHING SPECIAL ITEMS 14
ASKOPRODUCTWARRANTY 15
Do you need this Use&Care Guide in spanish? Log onto www.askousa.com/customercare to download.
¿ Necesita esta Instrucciones de uso y cuidado en español? Entre en www.askousa.com/customercare y
descárguesela.

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♦Dishwasher detergents and rinse aids are corrosive,
so always keep them out of reach of children.
♦Should a child swallow dishwasher detergent or
rinse aid, give plenty to drink immediately, i.e., one
or two glasses of milk or water. Do not try to induce
vomiting. Call the National Capital Center at 1-800-
222-1222.
♦Always close the door and start the dishwasher as
soon as you put in the detergent.
♦Always keep small children away from the machine
when it is open. There may be some detergent
CHILD SAFETY TIPSCHILD SAFETY TIPS
CHILD SAFETY TIPSCHILD SAFETY TIPS
CHILD SAFETY TIPS
residue left inside the machine.
♦If dishwasher detergent gets in someone’s eyes,
rinsethemwithplentyofwater for at least15 minutes.
♦Do not allow children to use or play in or on the
dishwasher.
♦Load all long and sharp items in the knife/utensil
basket. If this is not possible, load sharp objects
with the pointed end facing the back of the
dishwasher. Sharp items loaded in the silverware
basket should be loaded with pointed ends down.
BEFORE USINGBEFORE USING
BEFORE USINGBEFORE USING
BEFORE USING YY
YY
YOUR NEW DISHWOUR NEW DISHW
OUR NEW DISHWOUR NEW DISHW
OUR NEW DISHWASHERASHER
ASHERASHER
ASHER
♦Read through this guide before attempting to use
your new dishwasher.
♦Read the “Washing Special Items” section before
washing any porcelain or china that has “on-glaze”
decoration, crystal glassware, or items of wood or
plastic.
♦Make sure the door is properly balanced. To do this,
open it a little and release it. It should stay where you
released it. If it doesn’t, consult the Installation
Instructions or contact your installer.
♦Call your local water company to learn the water
hardness in your area. You’ll need to know this to
determine how much detergent and rinse aid to use.
This manual does not cover all possible conditions and
situations that may occur. Common sense and caution
should always be used when installing, operating, and
maintaining any appliance.
♦Read all instructions before using the dishwasher.
♦Dishwashers must be electrically grounded. Read
the Installation Instructions for details.
♦Use the dishwasher only for its intended purpose.
♦Do not run the dishwasher while you are out of the
home.
♦Use only automatic dishwasher detergents and
rinse agents.
♦To reduce the risk of injury, keep detergents and
rinse aids out of the reach of children.
♦Do not load sharp items near the door; you could
damage the door seal.
♦Place sharp knives in the silverware basket with the
sharp ends down to avoid the risk of cut-type injuries.
♦Do not wash plastic items unless they are marked
“dishwasher safe” or the equivalent. For items not
marked, check the manufacturer’s recommendations.
Items not dishwasher safe could become deformed
or melt and create a potential fire hazard.
♦Donot touch the heatingelement during or imediately
after use.
♦Do not operate the dishwasher unless all enclosure
IMPORIMPOR
IMPORIMPOR
IMPORTT
TT
TANT SAFETY INSTRANT SAFETY INSTR
ANT SAFETY INSTRANT SAFETY INSTR
ANT SAFETY INSTRUCTIONSUCTIONS
UCTIONSUCTIONS
UCTIONS
panels are properly in place (i.e., guard plate, access
panel, toe kick, etc.)
♦Donot tamper with controlsbyremoving or changing.
♦Do not abuse, sit on, or stand on the dishwasher
door or baskets .
♦To reduce the risk of injury, do not allow children to
play in or on a dishwasher.
♦Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been
used for two weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has not been
used for two weeks, before using the dishwasher
turn on all hot water faucets and let the water flow
from each for several minutes. This will release any
accumulated hydrogen gas.As the gas is flammable,
do not smoke or use an open flame during this time.
♦When removing an old dishwasher from service or
discarding it, remove the door to the washing
compartment.
♦Do not store or use combustible materials, gasoline,
or other flammable vapors and liquids in the vicinity
of this or any other appliance.
♦Disconnect electrical power to dishwasher before
servicing.
♦Repairs should be done by a qualified technician.

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NOTE: Deviations in features may occur, depending on the model.
DISHWDISHW
DISHWDISHW
DISHWASHER FEAASHER FEA
ASHER FEAASHER FEA
ASHER FEATURESTURES
TURESTURES
TURES
Stemware rack Knife stop
Cup shelf
Upper Basket
Spray Arms
Lower Basket
Cutlery Basket
Rinse Aid Dispenser
Detergent Dispenser Filter
BASKETSBASKETS
BASKETSBASKETS
BASKETS
There is no need to rinse
items before you load the
machine, although larger food
particles should be removed.
Upper Basket Lower Basket
Easy pull-out
handle
Cutlery Basket
Fold-down
tines
Small items
containment lid
Cutlery
compartments
Knife Basket

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The silverware basket is designed with eight
compartments to help keep the silverware separated.
Load silverware with the handles downwards and spread
it out as much as possible to avoid nesting. For safety,
load sharp knives with the handles up.
Avoid placing silverware made of different materials
(e.g., silver and stainless) in the same compartment
because of the risk of discoloration. (See page 14.)
Small Items Containment Lid
The silverware basket has a lid in the middle that snaps
down over the compartments to its left or right to contain
small, lightweight items that might slip through the rack
tines or get washed out of the basket. The small items
lid is slotted, so you also could use it to keep silverware
separated, such as teaspoons.
When loading silverware, try to
avoid nesting the spoons and forks.
Small items
containment
lid
LL
LL
LOO
OO
OADINGADING
ADINGADING
ADING THE SILTHE SIL
THE SILTHE SIL
THE SILVERVER
VERVER
VERWW
WW
WARE BARE B
ARE BARE B
ARE BASKETASKET
ASKETASKET
ASKET
LL
LL
LOO
OO
OADINGADING
ADINGADING
ADING THE BTHE B
THE BTHE B
THE BASKETSASKETS
ASKETSASKETS
ASKETS
Your new dishwasher features ASKO’s Self Cleaning
System™. This means that after prewash, mainwash
and intermediate rinse the water is drained out and the
cycle continues with clean water.
If you plan to start your dishwasher right away, it’s not
necessary to rinse the dishes. You do, however, need
toscrape offthe largeparticles offood before loading.
Load larger items in the lower basket, such as, dinner
plates, pots and pans, serving dishes, and casseroles.
Be sure to load dishware facing downward or toward
the center of the dishwasher.
LL
LL
LOO
OO
OADINGADING
ADINGADING
ADING THE LTHE L
THE LTHE L
THE LOO
OO
OWER BWER B
WER BWER B
WER BASKETASKET
ASKETASKET
ASKET
LL
LL
LOO
OO
OADINGADING
ADINGADING
ADING THE UPPERTHE UPPER
THE UPPERTHE UPPER
THE UPPER BB
BB
BASKETASKET
ASKETASKET
ASKET
After you have scraped off the large food particles, place
glasses, cups, saucers, bowls and small plates in the
upper basket, as illustrated.
Load stemware with the stem fitted inside one of the
grooved tines on the stemware rack.
The fold-down cup shelf on the right side of the basket
gives you an additional place to stack cups and small
bowls. You can also stack items on the stemware rack.
This model has a knife stop on the front of the upper
basket. This gives you a safe place to load long utensils
and knives that won’t fit in the silverware basket. The
knife stop prevents knives or utensils from damaging
the door when you open and close it.
NOTE: When loading sharp items, always be careful
not to cut the rack coating.

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ASKO dishwashers are designed to be energy efficient.
Because the machine uses less water than conventional
dishwashers, you also use less detergent and rinse
aid. Generally, only one tablespoon of detergent is
neededfor a normal wash load. Theamountof detergent
needed for your dishes, however, could be more,
depending on the hardness of the water in your area.
(See below.) Also, more heavily soiled items need more
detergent.
Measure and place detergent for the main wash into the
largedetergent compartment. The detergentforprewash
goes into the small compartment to the right of the main
wash compartment. You should use one-half the
amount of detergent for the prewash that you use for the
mainwash. The amount of detergent used for the main
wash and prewash combined should never be over
three tablespoons.
Always add the detergent just before starting the
dishwasher, otherwise it could get damp and won’t
dissolve properly.
DETERGENT DISPENSERDETERGENT DISPENSER
DETERGENT DISPENSERDETERGENT DISPENSER
DETERGENT DISPENSER
Dishwasher detergent is corrosive!
Take care to keep it out of reach of
children.
WARNING!
Rinse Aid
Compartment
Main Wash
Detergent
Compartment
Prewash Detergent
Compartment Rinse Aid
Level Indicator
(not all models)
Detergent
Compartment Lid
Dispenser Lid
Lever
We recommend that you use only unscented, granular
automatic dishwashing detergent. Using the wrong
detergent could cause flooding and/or damage your
dishwasher. Do not use detergent that has been wet
and is clumped. Also, check the expiration date on the
container.
The amount of detergent needed can vary due to
differences in water hardness. To determine the water
hardness in your area, contact your local water utility or
area water softening company. The harder the water,
the more detergent you may need. Refer to the chart
below for the recommended detergent amounts based
on water hardness. Remember, you should adjust the
amount of detergent you use by small amounts until
you find the correct amount.
NOTE:We recommend that you do not add
prewashdetergent for the Delicate or Quick
wash programs.
NOTE: If you use a dishwashing detergent with a
rinse aid additive, you should not fill the
rinse aid dispenser. This could cause a film
on your dishes.
DISHWASHING DETERGENTDISHWASHING DETERGENT
DISHWASHING DETERGENTDISHWASHING DETERGENT
DISHWASHING DETERGENT
NOTE:We recommend that you do not add
prewashdetergent for the Delicate or Quick
wash programs.
You may need to use a water softener to maximize the
performance of your dishwasher. (Model D3251FIWS is
equipped with an internal water softener. See page 6 for
details.)In areas with hard water (9+) you may need to
wash at lower temperatures to prevent hard water
deposits from forming in the tank and wash system.
Also, both the dishes and the machine can develop a
white or gray film after a while. This can be removed by
replacing the prewash detergent with two tablespoons
of citric acid. If the water is very hard, use a rinse aid that
contains citric acid.
Different brands of dishwasher detergent have different
amounts of phosphorous for softening water. If you have
hard water and use a detergent with less than 8.7%
phosphorous content, you may need to use more
detergent or use a detergent with more than 8.7%
phosphorous content.
Dishwasher tablets
Break the tablet in two if the dispenser lid is difficult to
close. The detergent may be incorrectly dispensed if
the lid fits too tightly and cannot be opened properly.
3-in-1/ Multi-purpose detergent
Note!
Read the directions for use for such products carefully.
If anything is unclear, contact the detergent
Twelve grains and higher is extremely hard water and
detergent alone may not be enough.
1 teaspoon
1 to 1-1/2 tablespoons
1 teaspoon
1 to 2 tablespoons
1 teaspoons
2 to 3 tablespoons
Soft
(0-3 grains per gallon)
Medium
(4-8 grains per gallon)
Hard
(9+ grains*)
Prewash
Main wash
Prewash
Main wash
Prewash
Main wash
DETERGENTAMOUNTS
WATER HARDNESS
* 12 grains and higher is extremely hard water.
RECOMMENDEDDETERGENTAMOUNTS
BASED ON WATER HARDNESS

Page 6 Customer Care Center
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WW
WW
WAA
AA
ATER SOFTENER CONTTER SOFTENER CONT
TER SOFTENER CONTTER SOFTENER CONT
TER SOFTENER CONTAINERAINER
AINERAINER
AINER (MODEL D3251FIWS ONL(MODEL D3251FIWS ONL
(MODEL D3251FIWS ONL(MODEL D3251FIWS ONL
(MODEL D3251FIWS ONLY)Y)
Y)Y)
Y)
To determine the water hardness in your area, contact
your local water utility or area water softening company.
Twelve grains and higher is extremely hard water and
you may need to use a water softener to maximize the
performance of your dishwasher.
FILLING THE SOFTENERFILLING THE SOFTENER
FILLING THE SOFTENERFILLING THE SOFTENER
FILLING THE SOFTENER
CONTCONT
CONTCONT
CONTAINERAINER
AINERAINER
AINER
If you decide you need a water softener, fill the softener
container with salt as follows:
1. Unscrew and remove the container cover.
2. Place the funnel supplied with the dishwasher into
the fill hole.
3. Pour in approximately 4 cups (1 litre) of water.
4. Pour in about 3 pounds (1.5 kg) of coarse salt or
special dishwasher salt.
5. Wipe away excess salt so the cover can be properly
screwed into place.
6. Run a Normal wash program so that any salt in the
machine is rinsed out.
WARNING!
Never pour dishwasher detergent into the softener
container. It will ruin the water softener.
REFILLINGREFILLING
REFILLINGREFILLING
REFILLING THE CONTTHE CONT
THE CONTTHE CONT
THE CONTAINERAINER
AINERAINER
AINER
Whenthe salt container needs to berefilled,the softener
refill indicator light on the control panel will come on
(see page 8). Follow the instructions above (“Filling the
Softener Container”), except for adding water. That only
needs to be done the first time you add salt.
After you have refilled the container, there may be a
slight delay before the indicator light goes off.
Water
softener
container

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ADJUSTING THE AMOUNT OF RINSE AID DISPENSEDADJUSTING THE AMOUNT OF RINSE AID DISPENSED
ADJUSTING THE AMOUNT OF RINSE AID DISPENSEDADJUSTING THE AMOUNT OF RINSE AID DISPENSED
ADJUSTING THE AMOUNT OF RINSE AID DISPENSED
This model has an indicator on the control panel that
displays when the rinse aid dispenser is nearly empty
(see page 8).After you refill the dispenser, there may be
some delay before this indicator light goes out.
A measured amount of rinse aid is released during the
final rinse. As with detergent, the amount of rinse aid
needed for your dishes depends on the hardness of the
water in your area. (See page 5.) Too much rinse aid
can result in lather or foaming and cause cloudiness or
streaks on your dishes. If the water in your area is very
soft, you may not need rinse aid. If you do, you can dilute
the rinse aid with an equal amount of water.
The rinse aid dispenser has six settings. Always start
with the dispenser set on “1.” If spots and poor drying
are problems, increase the amount of rinse aid
dispensed by removing the dispenser lid and rotating
the dial to ”2.” If the dishes still aren’t drying properly or
are spotted, adjust the dial to the next higher number
until your dishes are spot-free.
To increase the amount of rinse aid released
in the final rinse, turn the adjustment dial to
the next higher number.
Rinse aid
adjustment dial
NOTE
: Only adjust the dial one number at a time.
The rinse aid is released during the final rinse to prevent
water from forming droplets on your dishes that can
leave spots and streaks. It also improves drying by
allowing water to “sheet” off the dishes.
ASKO dishwashers are designed to use liquid rinse
aids. The rinse aid dispenser is located inside the door
next to the detergent dispenser. (See illustration on page
3.) To fill the dispenser, open the cap and pour the rinse
aid into the dispenser up to the knob for dosage setting.
The dispenser holds about four ounces of liquid rinse
aid.
Be careful not to overfill the dispenser, because this
could cause oversudsing. Wipe away any spills with a
damp cloth. Don’t forget to replace the cap before you
close the dishwasher door.
If you have soft water, rinse aid may cause a white film to
develop on your dishes. You may not need rinse aid.
NOTE: If you use a dishwashing detergent with a
rinse aid additive, you should not fill the
rinse aid dispenser. This could cause a film
on your dishes.
RINSE AID DISPENSERRINSE AID DISPENSER
RINSE AID DISPENSERRINSE AID DISPENSER
RINSE AID DISPENSER
Replace the cap by inserting it aligned with “open”
arrow and turning it to the closed (right) arrow.
3.
Pour the rinse aid into the dispenser, being careful
not to overfill.
2.
To open the dispenser, turn the cap to the “open”
(left) arrow and lift it out.
1.
Open Closed
Dispenser
Cap
RINSERINSE
RINSERINSE
RINSE AID INDICAAID INDICA
AID INDICAAID INDICA
AID INDICATT
TT
TOR LIGHTOR LIGHT
OR LIGHTOR LIGHT
OR LIGHT

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PROGRAMSPROGRAMS
PROGRAMSPROGRAMS
PROGRAMS
To select a program, simply press the program button until the indicator light for the desired program comes on. The
programs are described below:
Auto Wash
The dishwasher has sensors that detect the level of soil on the dishes and adjust the water
consumption and temperature accordingly. You cannot adjust the temperature or drying time with
this program.
Heavy Wash (160° F or 130° F)
For heavily soiled loads, such as pots, pans, casseroles, etc.
Normal Wash (150° F or 130° F)
For normally soiled loads, such as plates, glasses, bowls, and lightly soiled pans, use the
Normal wash program with normal temperature and normal drying .
To save more water and energy use economy temperature and economy drying.
Delicate Wash (105° F or 120° F)
For delicate items, such as fine china and crystal, that are washed immediately after use. When
using this program, you should set the temperature to low and dry the dishes without heat.
Quick Wash (85° F or 120° F)
For lightly soiled loads that are washed immediately after use. This program can also be used for
delicate items, but you should set the temperature to low and dry the dishes without heat.
Rinseand Hold
To rinse dishes that you plan to wash later that day.
Upper or Lower Basket Only
This option lets you choose to wash in either the upper basket, lower basket, or both. The upper
basket indicator light will glow when the upper basket only wash is activated. The lower basket
indicator light will glow when the lower basket only wash is activated. Both upper and lower basket
indicator lights will glow when the top and bottom basket wash is activated.
Temperature
The dishwasher has two temperature options for each wash program, as shown above. When this button is
set on the normal temperature, the main wash is heated to the higher temperature for the selected program.
If it is set to low (economy temperature), the main wash is heated to the lower temperature. The indicator light
will glow only when the normal temperature is selected.
Delayed Start
This button allows you to delay starting the dishwasher for five hours. Press this button then press Start. The
button will glow when Delay Start is selected. To cancel Delay Start, hold down the Start/Stop button for three
seconds.
Drying
The dishwasher has two drying levels Economy and Normal. When you want to have the maximum drying
result you activate the Normal option. That will increase the last rinse temperature to 160°F to heat the dishes
and tank before the drying cycle starts. The indicator light will glow only when this option is activated.
Express
This option reduces the wash time and lowers the wash temperature by 18° or 20° F. Express is not available
with the Quick Wash and Rinse and Hold Programs.
THE CONTRTHE CONTR
THE CONTRTHE CONTR
THE CONTROL POL P
OL POL P
OL PANELANEL
ANELANEL
ANEL
Your ASKO dishwasher has a button-operated control panel, as illustrated below. To select a wash program or option,
simply press the appropriate button. After you have selected the desired wash program and options, press Start/Stop.
OPTIONSOPTIONS
OPTIONSOPTIONS
OPTIONS
To select an option, simply press the appropriate option button. The options are described below.
OPERAOPERA
OPERAOPERA
OPERATING INSTRTING INSTR
TING INSTRTING INSTR
TING INSTRUCTIONSUCTIONS
UCTIONSUCTIONS
UCTIONS
AUTAUT
Start/Stop
button
Program
button
Program indicator
lights
Power
button Option buttons
Rinse aid
indicator light
(see page 7)
Softener
indicator light
(see page 6)
Auto

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POPO
POPO
POWER BUTTWER BUTT
WER BUTTWER BUTT
WER BUTTONON
ONON
ON
Use this button to turn the main power to the unit on
and off. The location of the power button is illustrated
on page 8.
STST
STST
STARAR
ARAR
ART/STT/ST
T/STT/ST
T/STOP BUTTOP BUTT
OP BUTTOP BUTT
OP BUTTONON
ONON
ON
Once you have selected the wash program and
temperature and drying options, press this button then
close the door to start the dishwasher. (Make sure the
door is securely closed.)
INTERRUPTING A PROGRAMINTERRUPTING A PROGRAM
INTERRUPTING A PROGRAMINTERRUPTING A PROGRAM
INTERRUPTING A PROGRAM
TT
TT
TOO
OO
O ADDADD
ADDADD
ADD AN ITEMAN ITEM
AN ITEMAN ITEM
AN ITEM
If you want to interrupt a program to add an item, open
the door slightly until the spray arms stop turning. You
can then open the door fully and place the item into the
dishwasher. Close the door securely. The program will
continue from where it was interrupted.
WARNING!
Be extremely careful when opening the door during
a program. The water is hot and you could get
scalded.
CHANGING OR STCHANGING OR ST
CHANGING OR STCHANGING OR ST
CHANGING OR STOPPINGOPPING
OPPINGOPPING
OPPING AA
AA
A
PROGRAMPROGRAM
PROGRAMPROGRAM
PROGRAM
Ifyoudecide tochangetheprogramafter youhavestarted
the machine, press the Start/Stop button for three
seconds. You will have to select the program and
optionsagain when you areready to restart theprogram.
(Note:Ifthe program has alreadygone through the wash
cycle, you will have to add detergent.)
PROGRAM TIMESPROGRAM TIMES
PROGRAM TIMESPROGRAM TIMES
PROGRAM TIMES
The program times may not always be the same
because of variations in the household hot water
temperature. The dishwasher heats the water to the
proper temperature for the program selected; so if the
temperature of the water entering the dishwasher is
too low, the dishwasher will run longer because it takes
longer to heat the water. Raising your water heater
setting could help to shorten the cycle times.
CHILD-SAFE BCHILD-SAFE B
CHILD-SAFE BCHILD-SAFE B
CHILD-SAFE BUTTUTT
UTTUTT
UTTONON
ONON
ON
FEAFEA
FEAFEA
FEATURETURE
TURETURE
TURE
As a safety measure, Model D3251 can be programmed
not to start unless the Temperature and Drying buttons
are held down simultaneously. To program this feature,
follow the steps below:
1. Turn off the power to the machine.
2. Simultaneously press and hold down the
Temperature and Drying buttons as you turn on the
power to the machine. The Temperature, Drying and
Start buttons will flash.
3. Release the buttons.
4. Press the Program button. The Pots and Pans
buttonwill glowto indicate thebutton lockisactivated.
5. Press Start to confirm your selection and return to
main menu.
Once the child-safe feature is active, the Temperature
and Dry buttons will flash whenever you press any of
the buttons. To deactivate the button lock, press the
Temperature and Dry buttons simultaneously . You can
then select the program and options and press Start to
start the unit. The lock will reactivate automatically in
three minutes.
To permanently deactivate the button lock, repeat the
steps above. The Pots and Pans button will go out to
indicate the button lock is off.
END-OF-PROGRAM SIGNALEND-OF-PROGRAM SIGNAL
END-OF-PROGRAM SIGNALEND-OF-PROGRAM SIGNAL
END-OF-PROGRAM SIGNAL
Model D3251 can be programmed to emit a short signal
when the program is finished. To program this feature,
follow the steps below:
1. Turn off the power to the machine.
2. Press and hold down the Delay Start button as you
turn on the power to the machine. The Delay Start
button will flash.
3. Release the button.
4. Press the Program button. The Pots and Pans
button will glow to indicate the end-of-program
signal is activated.
5. Press Start to confirm your selection and return to
main menu.
To deactivate the signal, repeat these steps. The Pots
and Pans button will go out to indicate the signal is off.
FF
FF
FAA
AA
AULUL
ULUL
ULT MESSAT MESSA
T MESSAT MESSA
T MESSAGESGES
GESGES
GES
In the event that the machine should fail during a
program, the control panel lights will flash to indicate an
operation fault has occurred. The table below defines
these signals and gives possible causes and solutions.
See also “Troubleshooting” on page 12.
FlashingIndicator Light(s)
Heavy Wash
Delicate Wash
Quick Wash
Auto Wash and Heavy Wash
Pots and Pans and Normal Wash
Water inlet fault. Make sure the water supply is open.
Too much water has entered the dishwasher. Call a service technician.
Valve leakage. Shut off the water supply and contact a service technician.
The drain is blocked. See “Troubleshooting” on page 12.
The filter is clogged. See “Cleaning the Filters” on page 9.
TypeofFault andRecommendedAction
If you have corrected the fault, turn the main power off
then back on to remove the fault indication. If it still
displays, try again to correct the problem or call a service
technician.

Page 10 Customer Care Center
1-800-898-1879
www. askousa.com
On occasion something may get through the filters and
into the drain pump. The drain pumps on ASKO
dishwashers are designed to automatically reverse if
anything should get caught in the propellers, thus
ejecting the item back into the sump area or down the
drain. Should you need to remove an obstacle from the
drain, first turn the power off then remove the filters (as
explained on page 9). Next, lift out the adaptor piece on
the left side of the sump area. (You might want to remove
anystanding water first.)Youcan then look into thesump
area for the item causing the obstruction. You may need
to use your finger to move the pump blade and loosen
the object. Should you find something, simply scoop it
out then replace the adaptor piece and the filters.
To reach an item caught in the drain
pump, remove the
filters then the
small insert in the
sump area.
CLEANING THE DRAIN PUMPCLEANING THE DRAIN PUMP
CLEANING THE DRAIN PUMPCLEANING THE DRAIN PUMP
CLEANING THE DRAIN PUMP
WARNING!
Be sure to replace the adaptor piece before you put
the filters back in.
WARNING!
Never run the dishwasher without the filters in
place.
CARE AND CLEANINGCARE AND CLEANING
CARE AND CLEANINGCARE AND CLEANING
CARE AND CLEANING
The interior of your ASKO dishwasher is made of
surgical quality stainless steel that has been electro-
polished to make it the smoothest surface available.
The smooth surface prohibits the accumulation of dirt
and bacteria inside the unit. If the water in your area is
especially hard, however, lime deposits could form
CLEANINGCLEANING
CLEANINGCLEANING
CLEANING THE FILTHE FIL
THE FILTHE FIL
THE FILTERSTERS
TERSTERS
TERS
Coarse filter
Larger items, such as pieces of bone or glass, that
could clog the drain are trapped in the coarse filter.
To remove an item caught in this filter, gently
squeeze the tabs on top of this filter and lift it out.
Main filter
Food and soil particles trapped by this filter are
pulverized by a special jet on the lower spray arm
and washed down the drain.
Fine filter
This filter holds soil and food residue in the sump
area and prevents it from being redeposited on the
dishes during a cycle.
For your convenience, we have placed the drain pump
and filtering system within easy reach inside the tub.
There are three components of the filtering system: the
main filter, the coarse filter, and the fine filter.
In hard water areas, it may be necessary to clean
chemical buildup from the filters every 12 to 18 months.
inside the machine. If this happens, you can remove
them by putting two tablespoons of citric acid in the
detergent compartment and running a Normal
program. In extremely hard water areas you may need
to repeat this process a few times to remove hard water
deposits.
To do this, remove the coarse filter by squeezing the
tabs and lifting it out. Next, unscrew the fine filter and lift
it and the main filter out. Wash all three filters gently in
hot, soapy water and rinse them thoroughly.
WARNING!
Never run the dishwasher without the filters in place.
To clean the edge around the door, use only a soft warm,
damp rag. To prevent penetration of water into the door
lock and electrical components, do not use a spray
cleaner of any kind.
Also, never use abrasive cleaners or scouring pads on
the outer surfaces because they will scratch the finish.
Some papers towels can also scratch or leave marks
on the surface.
Never use a spray cleaner of any
kind on the door panel. You could
damage the door lock and
electrical components. Never use
abrasive cleaners or scouring
pads on the outer
surfaces because they
will scratch the finish.
Also, some paper
towels can scratch or
leave marks on the
stainless steel surface.
WARNING!
CLEANING THE DOORCLEANING THE DOOR
CLEANING THE DOORCLEANING THE DOOR
CLEANING THE DOOR

Page 11
Customer Care Center
1-800-898-1879
www. askousa.com
YourASKO dishwasher has an overfill protection device
that automatically shuts off the inlet valve and circulation
pump and starts the drain pump if the water level in the
unit should rise above the normal level. If this happens,
turn the water off at the main supply and call for service.
OO
OO
OVERFILL PRVERFILL PR
VERFILL PRVERFILL PR
VERFILL PROO
OO
OTECTIONTECTION
TECTIONTECTION
TECTION
If there is water in the base pan due to an overfill or
small leak, the water must be removed before the
dishwasher will start.
When an overfill is detected, the Heavy wash light will
flash. (See Fault Messages on page 8.)
ENERENER
ENERENER
ENERGY SAGY SA
GY SAGY SA
GY SAVINGVING
VINGVING
VING TIPSTIPS
TIPSTIPS
TIPS
♦If you plan to wash the dishes right away, there’s no
need to pre-rinse. Simply scrape off large particles
and load the dishes.
♦Wash only full loads.
♦Use the Pots & Pans and Heavy wash programs
only for heavily soiled dishes.
♦Don’t use the high temperature for lightly soiled
dishes.
♦Avoid using the heated dry option. (You can speed
up the drying process by opening the door slightly to
release the moist air.)
SOLSOL
SOLSOL
SOLUTIONSUTIONS
UTIONSUTIONS
UTIONS TT
TT
TO COMMON DISHWO COMMON DISHW
O COMMON DISHWO COMMON DISHW
O COMMON DISHWASHING PRASHING PR
ASHING PRASHING PR
ASHING PROBLEMSOBLEMS
OBLEMSOBLEMS
OBLEMS
As with any new appliance, it sometimes takes using it a
few times to learn to operate it properly. If you are having
minor performance problems with your dishwasher, read
this section before calling for service. It may save you
time and unnecessary expense.
NOTE: ASKO has no control over what is put in our
appliances once installed in a customer’s home. You
aresolelyresponsible for whatyou wash in yourASKO
dishwasher.
Poor washing performance
♦The dishes may not be loaded properly. Make sure
that soiled surfaces are facing downward or toward
the center of the dishwasher. Also, make sure that
the bowls, pots, etc., are not stacked so closely that
water can’t reach the soiled surfaces.
♦Make sure you are using the appropriate program
settings for the dirtiness of your dishes.
♦Choose a stronger program and/ or a higher
temperature.
♦An item may be obstructing the spray arm rotation.
With the baskets loaded and in place, manually turn
the spray arms to make sure they move freely.
♦Your dishwasher detergent should be fresh and
stored tightlyclosed in a cool,dry place. Old orcaked
detergent will not dissolve properly. Wait until you
are ready to start the dishwasher to add the
detergent. If you are using the Delay program, make
sure the dispenser is dry before adding the
detergent.
♦Your dishwasher detergent may be inferior. Try a
different brand.
♦Make sure the rinse aid dispenser is filled. (See
page 7.)
♦If you have hard water in your area, try adding more
detergent and increasing the amount of rinse aid
dispensed. (See page 7.)
♦Check that the spray arm jets are not clogged.
♦Do not overload the dishes and be careful to avoid
nesting.
Poor drying performance
♦Select the Normal drying option.
♦If you don’t want to use Normal drying, you can
decrease the drying time by opening the door slightly
to let out the warm, humid air.
♦Make sure the rinse aid dispenser is filled. (See
page 7.)
♦Make sure you use the proper amount of rinse aid.
(See page 7.)
♦Load items with concave bottoms tilted so as much
water as possible will run off.
♦Unload the bottom basket first to avoid spilling water
onto the dishes when unloading the top basket.
♦Certain plastics may need to be towel dried.
♦Load the machine full (1/2 load doesn´t give as good
drying result).
Plastic items
♦Always check the manufacturer’s suggested care
instructions before washing plastic in your
dishwasher.
♦Some high-acid foods can discolor plastic. You
should rinse these items if you do not plan to run the
dishwasher right away.
♦Plastic items dry poorly and may need to be towel
dried.
Chipped or Broken Dishes
♦When you load the dishes, be sure they’re securely
in place and will not fall over or strike against each
other during the wash.
♦Load glasses between the tines, not straddling them.
♦Move the baskets in and out slowly to avoid
slamming the dishes together.
♦Make sure not to load dishes so high that the spray
arms could strike them.
♦Make sure tall glasses and stemware will clear the
top of the tub when you push the basket in.
♦Always load delicate items in the top basket.
♦Do not overload the dishwasher.
♦Do not jam the glasses together when loading.
Stains and discolorations
Stains or discoloration on dishes could be caused by a
number of things. Listed below are some of the most
common causes. See also “Washing Special Items” on
page 14.
♦Too much iron or manganese in the water can cause
yellow or brown marks on your dishes. As a
Continued on nex page.

Page 12 Customer Care Center
1-800-898-1879
www. askousa.com
ASKOAdvisory Center Phone Number:
972-238-0794 or 800-898-1879
TROUBLESHOOTINGTROUBLESHOOTING
TROUBLESHOOTINGTROUBLESHOOTING
TROUBLESHOOTING
Ifyou should experienceaproblem with yourdishwasher,
you should review the list of frequently encountered
situations on page 13. It could save you the cost and
inconvenience of a service call.
Eventhough the product isunderwarranty,if the problem
is not caused by defective product workmanship or
materials, you will be charged for a service call. Refer to
page 16 to determine what is and is not covered under
your warranty. If you’re still not sure, contact the ASKO
Advisory Center before you call a service technician.
BEFOREBEFORE
BEFOREBEFORE
BEFORE YY
YY
YOU CALLOU CALL
OU CALLOU CALL
OU CALL
Before calling for service or contactingASKO regarding
a warranty issue, make a note of the model name, type
number and serial number. The model is on the front of
the dishwasher. The type plate with the type name and
serial number is located on the inside edge of the door.
(See illustration at right.)
Type plate
(see below)
Type: DW20.x
000000000000
12345678901234567
1
234567890123456
7
1
234567890123456
7
12345678901234567
Type Name
12-digit
Serial
Number
REMOREMO
REMOREMO
REMOVING HARDVING HARD
VING HARDVING HARD
VING HARD WAWA
WAWA
WATERTER
TERTER
TER
SPOTS FROM DISHESSPOTS FROM DISHES
SPOTS FROM DISHESSPOTS FROM DISHES
SPOTS FROM DISHES
To remove hard water spots, try the following:
1. Run dishes through a normal wash program.
2. Remove all metal dishware, such as cutlery, pans,
etc., from the dishwasher.
3. Do not add detergent.
4. Pour two cups of vinegar into a bowl and set the
bowl face up on the bottom rack of the dishwasher.
5. Run the dishes through a Normal wash program.
If this doesn’t work, try the same process with 1/4 cup of
citric acid crystals (available at most drug stores) instead
of vinegar.
temporary solution, in place of the prewash
detergent, use one teaspoon to one tablespoon of
citric acid crystals. If your model does not have a
softener container, you should consider installing a
water filtering system.
♦If you have a model with a softener container, make
sure the container has salt and is set correctly (See
page 6.)
♦Coffee and tea stains usually have to be removed by
handwashing in a solution of 1/2 cup bleach and
one quart of water. (Do not use on sterling silver or
silver plate.) Be sure to rinse these items thoroughly
before putting them in the dishwasher so there is no
bleach residue on the dishware.
Etching
If you have a cloudy film on your dishes that can’t be
removed, it could be etching. To prevent etching, try the
following:
♦Use a good quality dishwasher detergent.
♦Use less detergent. You may be using too much for
the water hardness in your area. (See page 5.)
♦If you have a model with a softener container, make
sure the container has salt and is set correctly (See
page 6.)
♦Do not overload the machine. Water should circulate
freely to ensure adequate rinsing and draining.
♦Fill the rinse aid dispenser (unless you have soft
water in your area; in which case you may not need
a rinse aid.) (See page 7.)
♦Use a lower water temperature setting.
♦Do not use the Normal drying option.
♦Do not pre-rinse the dishes; just scrape off large
food particles and bones.

Page 13
Customer Care Center
1-800-898-1879
www. askousa.com
Detergent left in compartment
♦Be careful not to load items so close to the dispenser
that the cover will not open to release the detergent.
♦The dispenser is not supposed to open when you
use the Rinse program.
♦Your dishwasher detergent should be fresh and
stored tightlyclosed in a cool,dry place. Old orcaked
detergent should be thrown away because it will not
dissolve properly and will leave a gritty residue on
the dishware.
♦Wait until you are ready to start the dishwasher to
add the detergent.
♦If you are using the Delay program, make sure the
dispenser is dry before adding the detergent.
♦The detergent compartment only opens in the main
wash programs, not the Rinse program.
Dishwasher makes unusual noises
♦This usually means that something is not loaded
properly. Make sure the dishes are securely in place
and that nothing has fallen between the basket tines.
Also, place small items in the small items
compartment and close the lid. (See page 4.)
Dishwasher leaks
♦Use only unscented, granular automatic dishwasher
detergent. Using a liquid detergent could cause
oversudsing and leakage.
♦You should always use fresh detergent.
♦The amount of detergent needed for your dishes
depends on the hardness of the water in your area.
Contact your local utility company to learn the water
hardness in your area then refer to the chart on page
5 to determine the amount of detergent you should
use.
♦Be careful not to overfill the rinse aid dispenser.
Spilled rinse aid could cause oversudsing and lead
to overflowing. Wipe away any spills with a damp
cloth.
♦Make sure the dishwasher is level. (See the
installation instructions.)
Dishwasher runs too long
♦Ifthetemperatureofthewaterenteringyourdishwasher
is below 120°, the dishwasher runs longer because it
heats the water to the proper temperature for the
program selected. Raising your water heater setting
may help to shorten the cycle times. If this doesn’t
resolve the problem, call the ASKOAdvisory Center.
Dishwasher does not drain properly
♦Make sure that the cycle was complete before you
opened the dishwasher. If not, allow it to complete
and check again.
♦Some water left in the sump area near the drain is
normal.
♦If the plumbing code in your area requires an air
gap, make sure that the air gap isn’t blocked or
plugged.
♦If the unit is connected to a garbage disposer, make
sure the disposer is empty.
♦If water backs up into the sink, check the garbage
disposer and trap for blockage.
♦Check the dishwasher filters and drain area for
blockage. (See page 10.)
♦Check for a kink in the drain hose.
Dishwasher does not fill properly
♦Make sure the water supply is turned on.
♦Make sure the dishwasher is turned on and the door
is closed securely.
♦Check for crimps in the water feed line.
♦The system is designed to detect an overflow. When
itdoes, it shutsoffthe inlet valveand circulation pump
and turns on the drain pump. (See “Overfill
Protection” on page 11.)
Dishwasher will not start
♦Make sure the dishwasher is turned on and the door
is closed securely.
♦Make sure the Delay option is not turned on.
♦Check that the water supply is connected properly
and the water is turned on.
♦Make sure the power cord is properly plugged into
the wall socket.
♦Checkyour fuse box forablown fuse or trippedcircuit
breaker.
FREQFREQ
FREQFREQ
FREQUENTLUENTL
UENTLUENTL
UENTLY ENCOUNTERED SITUY ENCOUNTERED SITU
Y ENCOUNTERED SITUY ENCOUNTERED SITU
Y ENCOUNTERED SITUAA
AA
ATIONSTIONS
TIONSTIONS
TIONS
Bad odour in the machine
♦The low temperature programs have been selected
over a longer period of time.
♦Run a program at Normal temperature about once
per month.

Page 14 Customer Care Center
1-800-898-1879
www. askousa.com
WASHING SPECIAL ITEMSWASHING SPECIAL ITEMS
WASHING SPECIAL ITEMSWASHING SPECIAL ITEMS
WASHING SPECIAL ITEMS
Dishwasher
Material Safe Information and Recommendations
Aluminum Yes, with Anodized aluminum may fade or darken. Patches and discoloration may appear,
caution but they can be removed with steel wool. Load aluminum utensils (such as a pie
tin or roasting pan) where they do not touch other dishes because this can cause
gray or black marks. You can remove these spots with a nonabrasive cleaner.
Cast Iron No The seasoning is lost and the iron rusts. Hand wash and dry immediately.
China Yes, with China without decoration or with decoration protected by glaze is dishwasher
caution safe. However, you should arrange the objects so they do not touch each other or
they could be damaged.
China with a pattern on top of the glaze or with gold leaf decoration may fade. If
possible, check with the manufacturer. If that isn’t possible, wash one item over
an extended period then compare it with the colors and patterns of the rest of the
set. Wash in the Quick program on a low temperature setting.
Copper Yes, with Do not wash copper in the same load as silver or silver plate. It could discolor the
caution silver items. Do not let copper items come in contact with stainless steel.
Crystal No Antiques and very delicate china should not be washed in the dishwasher. Certain
types of lead crystal may etch if machine washed. Check with the manufacturer.
Yes Wash at a low temperature setting. Be sure to load crystal dishware so that it is
secure and will not fall over or knock against other dishware while being washed.
Dirilyte No Gold-colored flatware can become discolored.
Disposable No Cannot withstand machine washing.
plastic items
Flatware with No Certain types of adhesives may loosen when machine washed.
bonded handles
Glass Yes Exception: Milk glass may turn yellow.
Knives No Sharp kitchen knives may become dull if washed in very hot water and allowed to
contact other items during the wash. Wood handles may also warp, crack, or
loosen. Plastic handles may discolor. Check manufacturer’s washing instructions.
Lead crystal No Certain types of lead crystal may etch if machine washed.
Non-dishware No Never wash items such as electronic air cleaners, air filters of any kind, paint
items brushes, etc. You could damage the dishwasher.
Non-stick Yes If marked “Dishwasher Safe.” After washing, wipe the non-stick coating area with
coatings vegetable oil to maintain its non-stick quality.
Pewter No Pewter will tarnish when machine washed.
Plastic Yes If the item is labeled “Dishwasher Safe.” Do no use heated dry. Do not wash
disposalbe plastic items.
Silver and Yes, with Rinse these items if you’re not going to wash them immediately; salty or acidic
Silver plate caution foods can stain if left on. Dry dishwasher detergent can produce black marks
whichare difficult toremove.Do not putsilverand silver platein the same silverware
basket with stainless steel. Contact between these metals can damage silver.
Do not wash copper utensils in the same load. This could cause a brown film on
the silver. Also, adhesives used to attach some hollow-handled knives can loosen.
Stainless Yes, with Rinse these items if you’re not going to wash them immediately; salty or acidic
Steel caution foods can stain if left on. Dry dishwasher detergent can produce black marks
which are difficult to remove. Do not mix different types of stainless steel in the
same load.
Tin No Tin will rust.
Wood No Unless marked “Dishwasher Safe” by the manufacturer. Wood can warp, crack or
lose shape with any kind of washing.
Most common dishware items can be safely washed in
an automatic dishwasher. If you have any doubts about
a particular item, check with the manufacturer to see if it
is dishwasher safe. If that isn’t possible, you might wash
one item of a set a few times and compare it to the rest
of the set to determine if washing it in the dishwasher
had any affect on it.
NOTE: ASKO has no control over what is put in our
dishwashers once installed in a customer’s home. You
aresolelyresponsible for whatyou wash in yourASKO
dishwasher.

Page 15
Customer Care Center
1-800-898-1879
www. askousa.com
INDEXINDEX
INDEXINDEX
INDEX
ASKASK
ASKASK
ASKO PRO PR
O PRO PR
O PRODUCTODUCT
ODUCTODUCT
ODUCT WW
WW
WARRANTYARRANTY
ARRANTYARRANTY
ARRANTY
It is important to register your product warranty by logging onto www.askousa.com/customercare/registration
and filling out all required fields within 90 days from the date of purchase. After doing so, you will be e-mailed a
certificate that will extend the original warranty for one additional year. If you do not have access to the internet,
complete the warranty card included with the product and mail it to the address on the warranty card within 90
days of the date of purchase. Cosmetic damage must be reported to your dealer within five days from the date of
purchase. After unpacking the washer, thoroughly check the unit for cosmetic damage.
ASKO Appliance Inc. will not pay for:
1.Service calls to:
• Correct the installation of the appliance.
• Repair damage due to shipment, delivery, installation, misuse or abuse.
• Instruct how to use the appliance.
• Replace house fuses or correct house wiring.
• Correct house plumbing, including drainage problems related to improper installation.
• Clean or service air device in drain line.
2. Repair and/or replacement parts for failure of product if appliance is used for other than home/residential use.
3. Damage resulting from accident, fire, floods, acts of God, alteration, misuse, abuse, improper installation, or
installation not in accordance with local electrical or plumbing codes.
4. Any shipping costs for parts during the limited warranty period.
5. Replacement parts or repair labor costs for units operated outside the continental United States.
6. Pickup and delivery. ASKO washers are designed to be repaired in the home.
In no event shall ASKO Appliance Inc. be responsible for any incidental or consequential damages.
Some states will not allow the exclusion or limitation of incidental or consequential damages, so this exclusion
or limitation may not apply to you. This warranty gives you specific legal rights and you may also have other
rights which vary from state to state.

Page 16 Customer Care Center
1-800-898-1879
www. askousa.com
Art No. 8080550. Rev 02
FORRESIDENTIALINSTALLATIONSONLY ASKOAPPLIANCE INC. WILLPAY FOR
Length of warranty Two-Year Full From date of
purchase.
ASKO replacement parts and/or repair labor to correct
defect in materials or workmanship. Service must be
provided by an authorized ASKO service agent.
Third year full Complete your product warranty
registration online at www.askousa.com/
customercare/registration within 90 days from the
date of purchase to extend the original warranty one
additional year. If you do not have access to the
internet, complete the warranty card included with the
product and mail it to the address on the warranty
card within 90 days of the date of purchase.
ASKO replacement parts and/or repair labor to correct
defect in materials or workmanship. Service must be
performed by an authorized ASKO service agent.
Lifetime ASKO replacement parts (labor cost not included) for
the stainless steel tank if it exhibits a manufacturing
defect such as cracking or rusting through. Service
must be provided by an authorized ASKO service agent.
For non-residential installations One-year Full
Warranty from date of purchase.
ASKO replacement parts and/or repair labor to correct
defect in materials or workmanship. Service must be
provided by an authorized ASKO service agent.
For warranty service, contact our Customer Care Center at the number listed below.
Before calling for service or contacting ASKO Appliance Inc. regarding a warranty issue, make a note of the
model, type name, and serial number.
Write to us at:
ASKOAppliance Inc.
P. O. Box 851805
Richardson, Texas 75085-1805
www.askousa.com
Or contact our
Customer Care Center at
1-800-898-1879
www.askousa.com