Asko W6324W User manual

Dear Customer,
Thank you for choosing this quality product from ASKO.
We hope it will meet your expectations and fulll your needs for many years to
come. Scandinavian design combines clean lines, everyday functionality, and
high quality. These are key characteristics of all our products and the reason they
are greatly appreciated throughout the world.
To ensure that you get the most out of your new machine, we recommend that
you read the operating instructions before using the machine. The operating
instructions also contain information on how to avoid damaging the environment.
Operating Instructions
Washing Machine
ASKO W6324W

Before using your machine
for the rst time 4
Transport protection 4
Packing material 4
Washer door 4
Checking water hardness 4
Important safety instructions 5
Grounding instructions 5
Installation 6
Overow guard function 6
Transport/Winter storage 6
Disposal 6
Child safety 7
Keep an eye on children! 7
Parts of the washing machine 8
Dispenser 9
Advice and tips before washing 10
Sorting your laundry 10
Clothing 10
Laundry labels 10
Advice and tips before washing 11
Coloured cotton 12
Unbleached linen 12
Wool 12
Rayon bers and synthetic bers 12
Reducing allergic reactions 12
Economy and eciency 12
Detergents 12
Dyeing fabrics 12
Liquid detergents 13
Detergents 13
Recommended powder detergents 13
Detergent Amounts Based on Water
Hardness 13
Amount of detergent to use 13
Operating instructions 15
Sort your laundry. 15
Turn on the main power switch 15
Open the washer door and load
the laundry 15
Add detergent and fabric softener,
as required 15
Select the program 16
Select options 18
Close the washer door and press the
Start/Stop button 18
Once the program has nished 19
You can change the following 19
settings: 19
Door opening 19
Care and maintenance instructions 20
Cleaning the trap and the drain pump 20
Cleaning the detergent compartment 20
Cleaning the outside of the machine 20
Cleaning the inside of the machine
to avoid unpleasant smells 20
Rinse holes under the paddle 21
If you have hard water 21
Troubleshooting 22
The washer door will not open 22
The machine will not start 22
After power failure 22
Wet laundry still in the machine 22
Error messages 23
Technical information 24
Technical data 24
Transport protection 25
Installation 26
Water supply connection 26
Installation 28
Service 29
Limited Warranty – Residential
Appliances 29
Quick guide 32
2Customer Care Center
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Contents

3
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Before using your machine for the rst time
Do you need this Use&Care Guide in Spanish? Log on to www.askona.com/customer-care to download.
¿Necesita esta Instrucciones de uso y cuidado en español? Entre en www.askona.com/customer-care
y descárguesela.
WARNING: Read the instructions before using the machine.

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Transport protection
Remove any transport protection devices before
installing the machine. See the "Transport
protection" chapter.
Packing material
Please sort waste materials in accordance with
local guidelines.
Washer door
• The washer door cannot be opened until the
machine is connected to the electricity supply.
• To open the door manually, see "The washer
door will not open" in the "Troubleshooting"
chapter.
• The machine cannot be started when the door
is open.
• To open the washer door while a program
is running, see "Close the door and press
the Start/Stop button" in the "Operating
instructions" chapter.
Checking water hardness
The quantity of detergent needed depends,
among other things, on water hardness. See
the detergent pack for details. Phone your local
water company to check the water hardness in
your area.
NOTE!
Each machine is tested before leaving the
factory.
A small amount of water may remain in the drain
pump, though this does not aect quality or
damage the machine.
Before using your machine for the rst time
See Quick guide on the last page

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SAVE THESE INSTRUCTIONS FOR
FUTURE REFERENCE
WARNING!
To reduce the risk of re, electric shock, or injury
to persons when using your appliance, follow
basic precautions, including the following:
• Read all instructions before using the
appliance.
• Do not run appliance while you are out of the
home.
• Do not wash or dry articles that have been
previously cleaned in, washed in, soaked in, or
spotted with gasoline, dry-cleaning solvents,
cooking oils, or other ammable or explosive
substances because they give o vapors that
could ignite or explode.
• Do not allow children to play on or in the
appliance. Close supervision of children is
necessary when the appliance is used near
children.
• Before the appliance is removed from service
or discarded, remove the door to the washing
compartment.
• Do not reach into the appliance if the drum is
moving.
• Do not install or store this appliance where it
will be exposed to the weather.
• Do not tamper with controls.
• Do not repair or replace any part of the
appliance or attempt any servicing unless
specically recommended in the user-repair
instructions or in published user-repair
instructions that you understand and have the
skills to carry out.
• Do not add gasoline, dry-cleaning solvents,
or other ammable or explosive substances
to the wash water. These substances give o
vapors that could ignite or explode.
• Under certain conditions, hydrogen gas may
be produced in a hot water system that has not
been used for 2 weeks or more. HYDROGEN
GAS IS EXPLOSIVE. If the hot water system
has not been used for such a period, before
using a washing machine or combination
washer-dryer, turn on all water faucets and let
the water ow from each for several minutes.
This will release any accumulated hydrogen
gas. As the gas is ammable, do not smoke or
use an open ame during this time.
WARNING!
This appliance must be properly grounded.
This manual does not cover every possible
condition and situation that may occur. Use
common sense and caution when installing,
operating, and maintaining any appliance.
Grounding instructions
A) Grounding instructions for a
grounded, cord-connected appliance:
In the event of malfunction or breakdown,
grounding will reduce the risk of electric shock
by providing a path of least resistance for electric
current. This appliance is equipped with a cord
having an equipment-grounding conductor and a
grounding plug. The plug must be plugged into
an appropriate outlet that is properly installed
and grounded in accordance with all local codes
and ordinances.
WARNING!
Improper connection of the equipment-grounding
conductor can result in a risk of electric shock.
Check with a qualied electrician or service
representative or personnel if you are in doubt as
to whether the appliance is properly grounded.
Do not modify the plug provided with the
appliance.
If it will not t the outlet, have a proper outlet
installed by a qualied electrician.
Important safety instructions

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Important safety instructions
B) Grounding instructions for a
permanently connected appliance:
This appliance must be connected to a grounded
metal, permanent wiring system, or an
equipment-grounding conductor must be run
with the circuit conductors and connected to the
equipment-grounding terminal or lead on the
appliance.
NOTE!
This manual does not cover every possible
condition and situation that may occur. Use
common sense and caution when installing,
operating, and maintaining any appliance.
Installation
See the "Installation" chapter.
Overow guard function
If the machine’s water level rises above the
normal level, the overow guard function begins
to pump water out and shuts o the water intake.
If the water level has not dropped within 60
seconds, the program is terminated.
Transport/Winter storage
If the machine is to be transported or stored in
unheated premises where the temperature can
fall below freezing, do as follows:
• Empty the lter and the drain pump. See the
"Care and maintenance instructions" chapter.
• Shut o the water to the washing machine,
loosen the supply hose to the intake valve,
and let the water run out from the valve and
hose.
• After emptying the pump, a small amount of
water may remain in the machine. This does
not aect quality or damage the machine.
Disposal
When the machine has reached the end of its
service life and is to be disposed of, it should
immediately be made unusable by removing the
door to the washing compartment. Contact your
local authorities for information about where your
machine should be disposed of and recycled in
the proper way. The machine is manufactured
and labeled for recycling.
SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE

7
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Keep an eye on children!
WARNING!
• Laundry detergents are corrosive, so always
keep them out of reach of children.
• Should a child swallow detergent, give
plenty to drink immediately, i.e., one or two
glasses of milk or water. Do not try to induce
vomiting. Seek medical advice immediately:
The National Poison center phone number is
1-800-222-1222.
• Always close the door and start the appliance
as soon as you put in the detergent.
• Always turn the power o to the machine
when it is not in use.
• Always keep small children away from the
machine when it is open. There may be some
detergent residue left inside the machine.
• If laundry detergent gets in someone’s eyes,
rinse them with plenty of water for at least 15
minutes.
Activate child safety catch (for
detergent compartment)
On the inside of the detergent compartment is a
child safety catch.
Activated child safety
catch
Inactivated child safety
catch
When the child safety catch is activated, you
must press the release button to pull out the
detergent compartment.
Child safety

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Parts of the washing machine
1. Main power switch
2. Dispenser
3. Program panel
4. Serial number plate (on inside of washer door)
5. Drain pump cover
6. Drain pump (behind cover)
7. Washer door
1
5,6 7
2 3 4

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Dispenser
14
5
6
2 3
1. Pre Wash
2. Main wash with liquid detergent.
Use the separator (A).
3. Main wash with powder detergent.
Do not use the separator.
4. Fabric softener
5. Release button
6. Child safety catch
The detergent drawer automatically dispenses the detergent and fabric softener at the appropriate times.
Simply pour the measured amounts of detergent and softener into the proper compartments (as
illustrated) and close the drawer.
NOTE!
To avoid oversudsing, do not put detergent in the prewash compartment unless you are using one of the
Heavy wash programs which has a prewash cycle.
A
B
C

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Advice and tips before washing
Here are some tips that may help you before
washing.
Sorting your laundry
Sorting your laundry
• how soiled they are
• color
• material
Clothing
1. Close zippers and Velcro straps so they won’t
damage fabrics.
2. New colored items may contain excess dye
and should therefore be washed separately
the rst few times.
3. Turn delicate items inside out. This reduces
the risk of burling and fading.
4. Empty pockets and wash them inside out if
possible.
Laundry labels
Look at the item’s laundry label. The table below
shows suitable wash programs for dierent
materials and wash loads.Using modern washing
machines and detergents, such as compact
detergents, you can usually wash at lower
temperatures. It is a good idea to use trial and
error to nd out what produces the best results.

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Advice and tips before washing
Wash cycle
Normal wash cycle
Permanent Press or Wrinkle
Resistant setting
Gentle/Delicate setting
Hand wash only
Do not wash
Do not wring. Hang dry,
drip dry, or dry at
Wash water temperature
Maximum water temp
200° F/95° C
Maximum water temp
160° F/70° C
Maximum water temp
140° F/60° C
Maximum water temp
120° F/50° C
Maximum water temp
105° F/40° C
Maximum water temp
85° F/30° C
Bleach instructions
Any bleach when needed
Only non-chlorine bleach
Do not bleach
Dry clean symbol
Dry clean only
Tumble dry cycle
Machine dry
Normal setting
Permanent Press or Wrinkle
Resistant setting
Gentle or Delicate setting
Do not tumble dry
Tumble dry heat setting
Any heat
High heat
Medium heat
Low heat
No heat/Air u
Special drying instructions
Line dry or hang to dry
Drip dry (do not spin or wring)
Dry at
Dry in shade
Ironing instructions
Ironing is necessary
High temperature setting
Medium temperature setting
Low temperature setting
Do not iron or press with heat
Iron without steam

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Coloured cotton
Colored cotton items labeled 140 °F (60 °C)
should be washed at 140 °F (60 °C) the rst time
in order to remove any excess dye. If you do not
do so, there is a risk that the color will run. Use
detergent without bleach in order to preserve the
color of the fabric.
Unbleached linen
Unbleached linen fabrics should be washed at 140
°F (60 °C), using detergent containing no bleach
or optical whiteners. Heavily-soiled linen can
occasionally be washed at higher temperatures,
but not too often as the heat can destroy the linen’s
sheen and strength.
Wool
These fabrics are labeled either machine wash or
hand wash. The Wool/Hand Wash program is at
least as gentle as washing by hand.
Wool is especially sensitive to processes such as
washing.
If you do not wish to spin dry, you can squeeze
out the water using terrycloth towels. In this case
select No spin.
To nd out how to choose this setting, see the
"Operating instructions" chapter. However, most
garments can withstand a short spin. Choose a
short spin by selecting a spin speed of 800 rpm
or less.
Rayon bers and synthetic bers
Materials made of rayon bers, such as viscose,
and some synthetic bers are very delicate and
require much space to avoid wrinkling. Only half ll
the drum when washing and choose a spin speed
of 800 rpm or lower.
NOTE!
Viscose and acetates are fragile when wet.
Reducing allergic reactions
The washing machine has a Super Rinse option.
Use this for people with sensitive skin, such as
those with allergies and small children.
Economy and eciency
You can save a lot of energy by not using higher
temperature programs than necessary.
• Select Quick if you just need to freshen up
shirts or exercise clothes, for example.This will
save both water and energy.
• If you select a fast spin speed, this reduces
energy consumption when drying in a tumble
dryer or drying cabinet.
• Always wash with a full load when using the
Sani, White, and White programs.
• Avoid pre-washing. Modern machines and
detergents clean eectively without pre-
washing. Pre-washing is only necessary for
heavily soiled laundry.
Detergents
Eco-labeled detergents are less harmful to the
environment.
Detergent overdosing does not give better
washing results; it merely causes a greater impact
on the environment.
Try to use less detergent, and increase only if you
are not satised with the results.
Dyeing fabrics
If you want to dye fabrics in the machine, select
the White program with the Super Rinse option.
Select the temperature according to the dye
manufacturer’s recommendations.
Choose a low spin speed if the fabric to be dyed is
a blended material, such as polyester/cotton.
NOTE!
Add the dye directly to the washing drum – not
to the detergent compartment. After dyeing, you
should run the machine empty using the same
program. Use the normal amount of detergent.
Advice and tips before washing

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NOTE!
Due to environmental concerns, we discourage
the use of strong chemicals.
When using agents for bleaching or stain removal,
there is a risk of rust (corrosion) and discoloration
of the machine.
Liquid detergents
We don’t recommend liquid detergents because
they tend to produce more suds than powder
detergents when used in water temperatures of
150° F or higher.
If you should try a liquid detergent, start with a
very small amount, such as 1 to 2 tablespoons.
Also, liquid detergent can be used for all programs
without prewash, so add it into the main wash
compartment.
Detergents
Laundry detergents are available in low-, normal-
and high-sudsing formulas. A detergent´s ability
to clean is not relative to the amount of suds it
produces. Excess suds in a front-loading washer
actually interfere with the cleaning because they
cushion the tumbling action. Also, high-sudsing
detergents are more dicult to completely rinse
out. The use of anything other than a low-sudsing
detergent can cause severe oversudsing, which
could cause suds to backup through the detergent
compartment and run down the front of the washer
onto the oor. If oversudsing occurs, run the wash
through one or more rinse programs until all items
are thoroughly rinsed. Remove the laundry then
run the washer through a Normal wash program
to get rid of any remaining detergent.
We recommend that you don’t use bleach in
your ASKO washer. The tumbling wash action,
temperature control options, extended wash times
and proper amount of detergent are sucient to
remove most stains.
Recommended powder detergents
ASKO washers use 50% to 75% less detergent
than most other washers. This is because of their
low water consumption and the fact that all the
wash water is repeatedly circulated through the
laundry, ensuring that all the detergent is fully
utilized. We recommend that you use powder
detergents made specically for front-loading
washers. These are sometimes called HE (High-
Eciency) detergents. Please visit our homepage
www.askona.com to see the powder detergents
we recommend for ASKO washers.
We recommend that you do not use any powder
detergent that doesn’t wash completely out of the
detergent drawer.
Detergent Amounts Based on
Water Hardness
The amount of detergent needed can vary due to
dierences in water hardness. To determine the
water hardness in your area, contact your local
water utility or area water softening company. The
harderthe water,the more detergentyoumayneed.
Refer to the chart below for the recommended
detergent amounts based on water hardness.
Remember, you should adjust the amount of
detergent you use by small amounts until you nd
the correct amount.
Note that 12 grains and higher is extremely hard
water and detergent alone may not be enough.You
may need to use a water softener to maximize the
performance of your washer. Also, in areas with
hard water (9+) you may need to wash at lower
temperatures to prevent hard water deposits from
forming in the tank and wash system.
Amount of detergent to use
The amount of detergent needed varies among
the dierent brands, but for most detergents, you
need only one or two tablespoons. Using too much
detergent can result in detergent residue being left
in your clothes, which can cause them to appear
gray or dingy.You should start with a small amount
of detergent and increase it only if the cleaning
results are unsatisfactory.
Additionally, you should never put detergent in
the prewash compartment unless you are using a
Advice and tips before washing

14 Customer Care Center
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wash program that has a prewash cycle.This could
cause excess foaming, which could damage the
machine.
The amount of detergent needed can also depend
on the hardness of the water in your area. See the
“Detergent Amounts Based on Water Hardness”
section on the next page for more details.
Advice and tips before washing
Recommended detergent amounts based on water hardness
Detergent amounts
Water hardness Pre Wash Main Wash
Soft (0-3 grains per gal.) 1 teaspoon 1 to 1-1/2 tablespoons
Medium (4-8 grains per gal.) 1 teaspoon 1 to 2 tablespoons
Hard (9+ grains per gal.) 1 teaspoon 2 to 3 tablespoons

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Operating instructions
WARNING!
To reduce the risk of re, electric shock, or injury
to persons, read the IMPORTANT SAFETY
INSTRUCTIONS before operating this appliance.
1Sort your laundry.
See the "Advice and tips before washing"
chapter.
Place underwired bras in a laundry net.
Empty pockets. Coins, nails, and the like can
cause damage to the machine and fabrics. See
the "Advice and Tips" section before washing.
2Turn on the main power
switch
NOTE:
Power on
Press the on/o button for min. 1 sec and max.
5 sec.
Power o
Press the on/o button for min. 5 sec.
If the ON/OFF command is not correctly accepted
by the machine, wait min. 8 sec before any further
press.
3Open the washer door and
load the laundry
If the washer door is closed, press the
Door Opening button (key symbol). The door
opens once all water has drained from the
machine. Load the laundry. The wash program
chart shows how much laundry can be washed
with each program.
4Add detergent and fabric
softener, as required
The detergent packaging will have
recommendations for how much detergent
you should use. The machine holds 18 lb (8
kg) of laundry. If you only have a small amount
of laundry in the machine, you can reduce the
amount of detergent used.
Powder detergent
Pour the powder into the main wash compartment,
and pre-wash compartment as well if desired.
Liquid detergent
When using a liquid detergent, observe the
detergent manufacturer's recommendations.
We recommend using a laundry ball with thick
detergents. In the main detergent compartment,
use the section wall (A) – see gure in the section
Dispenser. Add the detergent into the front
compartment of the detergent dispenser.
Wash ball or net
If you use a wash ball or net, place it directly in
the drum and select a program without pre-wash.
NOTE!
Detergent overdosing does not give better
washing results; it merely causes a greater
impact on the environment.
Try using less detergent, and increase only if you
are not satised with the results.
Fabric softener
Pour the fabric softener into the compartment
with the symbol. Follow the recommendations
on the fabric softener packaging.
NOTE!
Do not ll above the compartment’s maximum ll
level. Otherwise fabric softener will be dispensed
too early, which impairs the washing eect.
WARNING!
To reduce the risk of re, electric shock, or injury
to persons, read the IMPORTANT SAFETY
INSTRUCTIONS before operating this appliance.

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5
Select the program
You select a program by turning the
program selector. An LED lights up
beside the selected
program. Use the option buttons to select any
options.
Sani
White
Quick
Perma Press
Wool/Hand Wash
Color
1. Sani
Program for heavily soiled laundry, with dirt that
needs to be fully dissolved before the main wash.
A pre-wash is used to do this.The machine adapts
the program time and water consumption to the
load size.
2. White
A standard program for lightly to moderately soiled
laundry. Garments worn next to the skin ought to
be washed at 140 °F (60 °C). Follow the washing
instructions for each garment. The machine
adapts the program time and water consumption
to the load size.
3. Color
A standard program for lightly soiled laundry that
usually comes clean at 104 °F (40 °C). Follow
the washing instructions for each garment. The
machine adapts the program time and water
consumption to the load size.
4. Quick
Program for normally soiled cotton and/or
linen clothes for daily use. Follow the washing
instructions for each garment.
5. Perma Press
Program for synthetics, blended materials, and
permanent press cotton. Suitable for shirts and
blouses. Follow the washing instructions for each
garment. Many synthetics will come clean at 104
°F (40 °C). The spin speed is 800 rpm.
6. Wool/Hand Wash
A gentle laundry program for wool, silk, and
garments that should be washed by hand. The
temperature is 86 °F (30 °C). The spin speed is
800 rpm.
Operating instructions

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Operating instructions
Program chart
Program Pre
Wash
Temp. °F Number of
rinses
Spin
Speed
rpm
Max. load
(lb)
Water
consumption
(approx. gallon)
Energy
consumption
(approx. kWh)
Program time
(approx. hrs and
min.)
1. Sani 140 5 1200 18 20,3 1.10 2:40
2. White 140 3 1200 18 15,9 1.2 1:40
3. Color 104 3 1200 18 15,9 1.2 1:40
4. Quick - 2 1200 96,6 0.1 0:40
5. Perma Press 104 3 800 6 7,9 0.4 1:20
6. Wool/Hand Wash 86 3 800 6 18,5 0.5 0:50

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Operating instructions
6Select options
You can select options to adjust the wash
program to suit your own specic
requirements. The available options depend on
the selected program. If the option is available
for the selected program, the symbols lights up
when you press the button.
The machine will remember the options you
select for each program (with one exception –
Delayed Start). You can still change the selected
options the next time you select a particular
program.
Super Wash
Super Wash can be selected to better dissolve
dicult stains and heavy soiling on clothing. This
option adds a cold pre-wash and the wash time
in cold water is extended by approximately six
minutes.The main wash time is also extended.
• Select Super Wash by pressing the button by
the symbol.
• An LED next to the button lights when this
option is activated.
Super Rinse
Use the Super Rinse option if you want to
increase the number of rinses. The maximum
number of rinses is seven and varies depending
on the selected program. Recommended for
persons with extremely sensitive skin and/or in
areas with very soft water. This option cannot be
selected with Quick, Rinse, or Spin & Drain.
• Select Super Rinse by pressing the button
under the symbol.
• An LED next to the button lights when this
option is activated.
7
Close the washer door and
press the Start/Stop button
Stopping or changing a program
You can stop a program by pressing the Start/
Stop button for three seconds. To restart the
machine, select a new program, add any extra
detergent needed, and press the Start/Stop
button.
NOTE!
Do not open the detergent compartment while
the machine is running.

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Operating instructions
8Once the program has
nished
Once the program has nished, all six
LEDs around Start/Stop and the Door Opening
button light up for 2 minutes. The machine then
turns o.
The washer door opens automatically once the
program has nished. If you want to deactivate
the Automatic Door Opening function, see the
"Selecting settings" section.
• Remove the laundry.
If you have small children or pets at home, close
the washer door once you have removed the
laundry.
You can change the following
settings:
Automatic Door Opening.
Door opening
If you choose Automatic Door Opening, the washer
door will open once the program has nished.
1. Turn o the machine using the main power
switch.
2. Press and hold the Super Rinse button and
then switch on the main power switch.
3. If the LEDs around the Door Opening button
light, automatic door opening is activated.If the
LEDs do not light, the setting is not activated.
4. Press the Super Rinse button to change the
setting.
5. Press the Door Opening button to save the
setting.

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Cleaning the trap and the drain
pump
The washing machine has a trap where small
items such as coins, buttons, and hairpins can
collect. To clean the trap and the drain pump, do
as follows:
1. Make sure that the main power switch is o.
2. Open the door.
3. Unhook the drain hose from the connector
inside the door and drain the water into a
suitable container, such as a shallow bowl.
4. Turn the cover counter-clockwise to open the
pump. Remove the cover.
5. Remove any items and debris from the pump
housing and cover. Also check that the pump
impellers at the back rotate.
6. Screw on the cover, replace the drainage
hose on the hatch pin, and close the hatch.
Cleaning the detergent
compartment
Pull out the detergent compartment using the
release button.
Rinse the compartment and scrub it clean. The
cover in the fabric softener compartment can be
removed.
NOTE!
Do not run the detergent compartment through a
dishwasher!
Cleaning the outside of the
machine
Clean the outside of the machine and the
program panel with a mild cleaner. Do not use
any solvents, as these can damage the machine.
NOTE!
Do not hose down the machine with water!
Cleaning the inside of the machine
to avoid unpleasant smells
Modern detergents often allow laundry to be
washed at low temperatures. This means that
small deposits can build up in the machine.
These, in turn, may lead to unpleasant odors
developing.
To avoid this, we recommend running a 203 °F
(95 °C) wash program once a month. When you
do this, use a small quantity of detergent. It is not
necessary to put any laundry in the machine.
Care and maintenance instructions