Asko WMC User manual

Dear Customer,
Thank you for choosing this quality product from ASKO.
We hope it will meet your expectations and fulfill your needs
for many years to come. Scandinavian design combines clean
lines, everyday functionality, and high quality. These are key
characteristics of all our products and the reason they are
greatly appreciated throughout the world.
To get the most out of your new machine, we recommend that
you read the operating instructions before using it. The
operating instructions also include information on how you
can help protect the environment.
Operating Instructions
Washing Machine
Save these instructions for future reference
ASKO Professional

4
Before using your machine for
the first time
5Transport protection
5Packing material
5Washer door
5Language selection
5Checking water hardness
6Important safety instructions
6Grounding instructions
7Installation
7Overflow guard function
7Transport/Winter storage
7Disposal
8Child safety
8Keep an eye on children!
8Child safety catch
9Parts of the washing machine
10Detergent compartment
11Advice and tips before washing
11Sorting your laundry
11Clothing
11Laundry labels
13Colored cotton
13Unbleached linen
13Wool
13Rayon fibers and synthetic fibers
13Detergents
13Liquid detergents
14
Recommended detergent
amounts based on water hardness
15Operating instructions
15Sort your laundry.
15Turn on the main power switch
15
Open the washer door and load
the laundry
15
Add detergent and fabric softener,
as required
16Select the program
19
Close the washer door and press
the Start/Stop button
19Once the program has finished
20Settings
20
You can change the following
settings:
20Door opening
20Language
20Temperature
20Child-safe Start
21
Care and maintenance
instructions
21
Cleaning the detergent
compartment
21
Cleaning the outside of the
machine
21
Cleaning the inside of the machine
to avoid unpleasant smells
22Rinse holes under the paddle
22If you have hard water
23Troubleshooting
23The washer door will not open
23The machine will not start
24Error messages
25Technical information
25Technical data
26Transport protection
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Contents

28Installation
28Connection to water supply
28Electrical installation
28Leveling the machine
29Water supply connection
29Drain outlet connection
29Electrical Connections
30Grounding instructions
30Freestanding installation
30Stacked installation
30Built-in installation
31Service
32Warranty
32
How to contact ASKO Appliances
Inc.
36Quick guide
3Customer Care Center
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Contents

Do you need this Use&Care Guide in Spanish? Log on to www.askousa.com/customer-care to download.
¿Necesita esta Instrucciones de uso y cuidado en español? Entre en www.askousa.com/customer-care
y descárguesela.
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Before using your machine for the first time

Transport protection
Remove any transport protection devices before
installing the machine. See the "Transport
protection" chapter.
Packing material
Please sort waste materials in accordance with
local guidelines.
Washer door
•The washer door cannot be opened until the
machine is connected to the electricity supply.
•To open the door manually, see "The washer
door will not open" in the "Troubleshooting"
chapter.
•The machine cannot be started when the door
is open.
•To open the washer door while a program is
running, see "Close the door and press the
Start/Stop button" in the "Operating
instructions" chapter.
Language selection
You will be prompted to select the display
language when you have connected your machine
and start it for the first time. Do as follows:
Turn the program selector to choose from: US
English, English, Svenska, Dansk, Norsk, Suomi,
Français, Deutsch, Italiano, Espanol, Русский,
Nederlands.
Press the Door Opening button or Start/Stop to
save and to continue to the clock and time display
settings.
Checking water hardness
The quantity of detergent needed depends,
among other things, on water hardness. See the
detergent pack for details. Phone your local water
company to check the water hardness in your
area.
NOTE!
Each machine is tested before leaving the
factory. A small amount of water may remain in
the drain pump, though this does not affect
quality or damage the machine.
See Quick guide on the last page
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Before using your machine for the first time

SAVE THESE INSTRUCTIONS FOR FUTURE
REFERENCE
WARNING!
To reduce the risk of fire, electric shock, or injury
to persons when using your appliance, follow
basic precautions, including the following:
•Read all instructions before using the
appliance.
•Do not run appliance while you are out of the
home.
•Do not wash or dry articles that have been
previously cleaned in, washed in, soaked in,
or spotted with gasoline, dry-cleaning solvents,
cooking oils, or other flammable or explosive
substances because they give off vapors that
could ignite or explode.
•Do not allow children to play on or in the
appliance. Close supervision of children is
necessary when the appliance is used near
children.
•Before the appliance is removed from service
or discarded, remove the door to the washing
compartment.
•Do not reach into the appliance if the drum is
moving.
•Do not install or store this appliance where it
will be exposed to the weather.
•Do not tamper with controls.
•Do not repair or replace any part of the
appliance or attempt any servicing unless
specifically recommended in the user-repair
instructions or in published user-repair
instructions that you understand and have the
skills to carry out.
•Do not add gasoline, dry-cleaning solvents, or
other flammable or explosive substances to
the wash water. These substances give off
vapors that could ignite or explode.
•Under certain conditions, hydrogen gas may
be produced in a hot water system that has not
been used for 2 weeks or more. HYDROGEN
GAS IS EXPLOSIVE. If the hot water system
has not been used for such a period, before
using a washing machine or combination
washer-dryer, turn on all water faucets and let
the water flow from each for several minutes.
This will release any accumulated hydrogen
gas. As the gas is flammable, do not smoke or
use an open flame during this time.
WARNING!
This appliance must be properly grounded.
This manual does not cover every possible
condition and situation that may occur. Use
common sense and caution when installing,
operating, and maintaining any appliance.
Grounding instructions
A) Grounding instructions for a grounded,
cord-connected appliance:
In the event of malfunction or breakdown,
grounding will reduce the risk of electric shock by
providing a path of least resistance for electric
current. This appliance is equipped with a cord
having an equipment-grounding conductor and a
grounding plug. The plug must be plugged into
an appropriate outlet that is properly installed and
grounded in accordance with all local codes and
ordinances.
WARNING!
Improper connection of the equipment-grounding
conductor can result in a risk of electric shock.
Check with a qualified electrician or service
representative or personnel if you are in doubt
as to whether the appliance is properly grounded.
Do not modify the plug provided with the
appliance. If it will not fit the outlet, have a proper
outlet installed by a qualified electrician.
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Important safety instructions

B) Grounding instructions for a
permanently connected appliance:
This appliance must be connected to a grounded
metal, permanent wiring system, or an
equipment-grounding conductor must be run with
the circuit conductors and connected to the
equipment-grounding terminal or lead on the
appliance.
NOTE!
This manual does not cover every possible
condition and situation that may occur. Use
common sense and caution when installing,
operating, and maintaining any appliance.
Installation
See the "Installation" chapter.
Overflow guard function
If the machine’s water level rises above the normal
level, the overflow guard function begins to pump
water out and shuts off the water intake. If the
water level has not dropped within 60 seconds,
the program is terminated.
Transport/Winter storage
If the machine is to be transported or stored in
unheated premises where the temperature can
fall below freezing, do as follows:
•Shut off the water to the washing machine,
loosen the supply hose to the intake valve, and
let the water run out from the valve and hose.
Disposal
When the machine has reached the end of its
service life and is to be disposed of, it should
immediately be made unusable by removing the
door to the washing compartment. Contact your
local authorities for information about where your
machine should be disposed of and recycled in
the proper way. The machine is manufactured
and labeled for recycling.
SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE
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Important safety instructions

Keep an eye on children!
Be observant of children!
• Laundry detergents are corrosive, so always
keep them out of reach of children.
• Should a child swallow detergent, give plenty
to drink immediately, i.e., one or two glasses
of milk or water. Do not try to induce vomiting.
Seek medical advice immediately: The
National Poison center phone number is
1-800-222-1222.
• Always close the door and start the appliance
as soon as you put in the detergent.
• Always turn the power off to the machine when
it is not in use.
• Always keep small children away from the
machine when it is open. There may be some
detergent residue left inside the machine.
• If laundry detergent gets in someone’s eyes,
rinse them with plenty of water for at least 15
minutes.
Child safety catch
Do as follows to open the settings menu:
1. Turn off the machine using the main power
switch.
2. Press and hold the Door Opening button and
then press the main power switch. Then press
the Door Opening button 5 times within 10
seconds.
3. Select the setting you want to change by
turning the program selector.
4. Press the Door Opening button once.
5. Change and save the setting as described
below.
6. Press Start/Stop to return to the program
menu.
You can activate the Child-safe Start option to
prevent children from starting the machine.
1. Turn the program selector and select
"Child-safe On" or "Child-safe Off".
2. Press the Door Opening button once to save
the setting.
You can temporarily deactivate Child-safe Start
by pressing Start/Stop and the Door Open button
at the same time. Child-safe Start will be
deactivated for 3 minutes.
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Child safety

1 2 3 4
5
1. Main power switch
2. Detergent compartment
3. Program panel
4. Serial number plate (on inside of washer door)
5. Washer door
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Parts of the washing machine

1 2 3
1. Pre Wash
2. Main Wash
3. Fabric softener
The detergent drawer automatically dispenses the detergent and fabric softener at the appropriate times.
Simply pour the measured amounts of detergent and softener into the proper compartments (as illustrated)
and close the drawer.
NOTE!
To avoid oversudsing, do not put detergent in the prewash compartment unless you are using one of
the Heavy wash programs which has a prewash cycle.
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Detergent compartment

Here are some tips that may help you before
washing.
Sorting your laundry
Sort items according to:
•how soiled they are
•color
•material
Clothing
1. Close zippers and Velcro straps so they won’t
damage fabrics.
2. New colored items may contain excess dye
and should therefore be washed separately
the first few times.
3. Turn delicate items inside out. This reduces
the risk of burling and fading.
4. Empty pockets and wash them inside out if
possible.
Laundry labels
Look at the item’s laundry label. The table below
shows suitable wash programs for different
materials and wash loads. Using modern washing
machines and detergents, such as compact
detergents, you can usually wash at lower
temperatures. It is a good idea to use trial and
error to find out what produces the best results.
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Advice and tips before washing

Ironing instructions
Special drying instructions
Tumble dry heat setting
Tumble dry cycle
Dry clean symbol
Bleach instructions
Wash water temperature
Wash cycle
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Advice and tips before washing

Colored cotton
Colored cotton items labeled 140 °F (60 °C)
should be washed at 140 °F (60 °C) the first time
in order to remove any excess dye. If you do not
do so, there is a risk that the color will run. Use
detergent without bleach in order to preserve the
color of the fabric.
Unbleached linen
Unbleached linen fabrics should be washed at
140 °F (60 °C), using detergent containing no
bleach or optical whiteners. Heavily-soiled linen
can occasionally be washed at higher
temperatures, but not too often as the heat can
destroy the linen’s sheen and strength.
Wool
These fabrics are labeled either machine wash
or hand wash. The Wool/hand wash, 86 °F (30
°C) program is at least as gentle as washing by
hand.
Rayon fibers and synthetic fibers
Materials made of rayon fibers, such as viscose,
and some synthetic fibers are very delicate and
require much space to avoid wrinkling. Only half
fill the drum when washing and choose a spin
speed of 800 rpm or lower.
NOTE!
Viscose and acetates are fragile when wet.
Detergents
Eco-labeled detergents are less harmful to the
environment.
Detergent overdosing does not give better
washing results; it merely causes a greater impact
on the environment.
Try to use less detergent, and increase only if you
are not satisfied with the results.
NOTE!
Due to environmental concerns, we discourage
the use of strong chemicals.
When using agents for bleaching or stain
removal, there is a risk of rust (corrosion) and
discoloration of the machine.
Liquid detergents
We don’t recommend liquid detergents because
they tend to produce more suds than powder
detergents when used in water temperatures of
150° F or higher. If you should try a liquid
detergent, start with a very small amount, such
as 1 to 2 tablespoons. Also, liquid detergent can
be used for all programs without prewash, so add
it into the main wash compartment.
Detergents
Laundry detergents are available in low-, normal-
and high-sudsing formulas. A detergent´s ability
to clean is not relative to the amount of suds it
produces. Excess suds in a front-loading washer
actually interfere with the cleaning because they
cushion the tumbling action. Also, high-sudsing
detergents are more difficult to completely rinse
out.
The use of anything other than a low-sudsing
detergent can cause severe oversudsing, which
could cause suds to backup through the detergent
compartment and run down the front of the washer
onto the floor. If oversudsing occurs, run the wash
through one or more rinse programs until all items
are thoroughly rinsed. Remove the laundry then
run the washer through a Normal wash program
to get rid of any remaining detergent.
We recommend that you don’t use bleach in your
ASKO washer. The tumbling wash action,
temperature control options, extended wash times
and proper amount of detergent are sufficient to
remove most stains.
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Advice and tips before washing

Recommended powder detergents
ASKO washers use 50% to 75% less detergent
than most other washers. This is because of their
low water consumption and the fact that all the
wash water is repeatedly circulated through the
laundry, ensuring that all the detergent is fully
utilized. We recommend that you use powder
detergents made specifically for front-loading
washers. These are sometimes called HE
(High-Efficiency) detergents. Please visit our
homepage www.askousa.com to see the powder
detergents we recommend for ASKO washers.
We recommend that you do not use any powder
detergent that doesn’t wash completely out of the
detergent drawer.
Detergent Amounts Based on Water
Hardness
The amount of detergent needed can vary due to
differences in water hardness. To determine the
water hardness in your area, contact your local
water utility or area water softening company. The
harder the water, the more detergent you may
need. Refer to the chart below for the
recommended detergent amounts based on water
hardness. Remember, you should adjust the
amount of detergent you use by small amounts
until you find the correct amount.
Note that 12 grains and higher is extremely hard
water and detergent alone may not be enough.
You may need to use a water softener to maximize
the performance of your washer. Also, in areas
with hard water (9+) you may need to wash at
lower temperatures to prevent hard water deposits
from forming in the tank and wash system.
Amount of detergent to use
The amount of detergent needed varies among
the different brands, but for most detergents, you
need only one or two tablespoons. Using too
much detergent can result in detergent residue
being left in your clothes, which can cause them
to appear gray or dingy. You should start with a
small amount of detergent and increase it only if
the cleaning results are unsatisfactory.
Additionally, you should never put detergent in
the prewash compartment unless you are using
a wash program that has a prewash cycle. This
could cause excess foaming, which could damage
the machine.
The amount of detergent needed can also depend
on the hardness of the water in your area. See
the “Detergent Amounts Based on Water
Hardness” section on the next page for more
details.
Recommended detergent amounts based on water hardness
Detergent amounts
Main WashPre WashWater hardness
1 to 1-1/2 tablespoons1 teaspoonSoft (0-3 grains per gal.)
1 to 2 tablespoons1 teaspoonMedium (4-8 grains per gal.)
2 to 3 tablespoons1 teaspoonHard (9+ grains per gal.)
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Advice and tips before washing

WARNING!
To reduce the risk of fire, electric shock, or injury
to persons, read the IMPORTANT SAFETY
INSTRUCTIONS before operating this appliance.
1Sort your laundry.
See the "Advice and Tips before washing"
section.
Place underwired bras in a laundry net.
Empty pockets. Coins, nails, and the like can
cause damage to the machine and fabrics. See
the "Advice and Tips" section before washing.
2Turn on the main power switch
3Open the washer door and load
the laundry
If the washer door is closed, press the Door
Opening button (key symbol). The door opens
once all water has drained from the machine.
Load the laundry. The wash program chart shows
how much laundry can be washed with each
program.
4Add detergent and fabric
softener, as required
The detergent packaging will have
recommendations for how much detergent you
should use. The machine holds 18 lb (8 kg) of
laundry. If you only have a small amount of
laundry in the machine, you can reduce the
amount of detergent used.
Powder detergent
Pour the powder into the main wash compartment,
and pre-wash compartment as well if desired.
Liquid detergent
When using liquid detergent, follow the chart on
page 15 for recommended detergent amounts.
We recommend always using a wash ball with
very thick liquid detergent.
Wash ball or net
If you use a wash ball or net, place it directly in
the drum and select a program without pre-wash.
NOTE!
Detergent overdosing does not give better
washing results; it merely causes a greater
impact on the environment.
Try using less detergent, and increase only if
you are not satisfied with the results.
Fabric softener
Pour the fabric softener into the compartment with
the symbol. Follow the recommendations on
the fabric softener packaging.
NOTE!
Do not fill above the compartment’s maximum
fill level. Otherwise fabric softener will be
dispensed too early, which impairs the washing
effect.
WARNING!
To reduce the risk of fire, electric shock, or injury
to persons, read the IMPORTANT SAFETY
INSTRUCTIONS before operating this appliance.
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Operating instructions

5Select the program
Start/Stop
Centrifugeringsvartal
Program name
Door opening
Time remaining
Temperature
The display shows the program name, the water
temperature, and the spin speed.
The washing machine has a number of
preselected programs when delivered from the
factory. The preselected programs can be
replaced. Contact the Customer Care Center for
information on which programs are available and
how to alter the preselected programs.
Normal Hot, 140 °F (60 °C)
Program for normally to heavily soiled laundry,
whites and colors. Follow the washing instructions
for each garment. 140 °F (60 °C) is a good
temperature for garments worn next to the skin.
This program has five rinses.
Normal Warm, 104 °F (40 °C)
Program for normally to heavily soiled laundry,
whites and colors. Follow the washing instructions
for each garment. This program has five rinses.
Heavy Wash, 194 °F (90 °C)
Program for heavily soiled laundry, with dirt that
needs to be fully dissolved before the main wash.
A pre-wash is used to do this.
Heavy Wash, 140 °F (60 °C)
Program for heavily soiled laundry, with dirt that
needs to be fully dissolved before the main wash.
A pre-wash is used to do this.
Sani, 194 °F (90 °C)
Program for normally to heavily soiled laundry.
Follow the washing instructions for each garment.
194 °F (90 °C) is a good temperature for white
and light-colored cotton, such as bed linen.
White, 140 °F (60 °C)
Program for normally soiled laundry, whites and
colors. Follow the washing instructions for each
garment. 140 °F (60 °C) is a good temperature
for garments worn next to the skin.
Colour, 104 °F (40 °C)
Program for normally soiled laundry, whites and
colors. Follow the washing instructions for each
garment.
Quick wash, 140 °F (60 °C)
Fast program for laundry that just needs
freshening up. Follow the washing instructions for
each garment. Garments worn next to the skin
ought to be washed at 140 °F (60 °C).
Super quick wash, 104 °F (40 °C)
Fast program for laundry that just needs
freshening up. Follow the washing instructions for
each garment.
PermaPress, 104 °F (40 °C)
Program for synthetics, delicate blended
materials, and permanent press cotton. Suitable
for shirts and blouses. Follow the washing
instructions for each garment. Many synthetics
will come clean at 104 °F (40 °C).
Wool/hand wash, 86 °F (30 °C)
A gentle laundry program for wool, silk, and
garments that should be washed by hand. The
program has a short spin.
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Operating instructions

Rinse
This program performs one cold rinse cycle +
spin. Suitable for laundry that just needs to be
dampened.
MOP Wash, 194 °F (90 °C)
Program suitable for different types of mop. The
program has two rinses that use a large amount
of water.
MOP Wash, 140 °F (60 °C)
Program suitable for different types of mop. The
program has two rinses that use a large amount
of water.
Micro fibre wash, 140 °F (60 °C)
Program for laundry made of microfibers, such as
microfiber cloths. The program has three rinses,
and uses a large amount of water in the first rinse.
Micro fibre wash, 104 °F (40 °C)
Program for laundry made of microfibers, such as
microfiber cloths. The program has three rinses,
and uses a large amount of water in the first rinse.
Disinfection, 104 °F (40 °C)
Program where the temperature reached during
the main wash is maintained for 20 minutes.
Disinfection at this temperature requires special
detergent.
Disinfection, 140 °F (60 °C)
Program where the temperature reached during
the main wash is maintained for 20 minutes.
Disinfection at this temperature requires special
detergent.
Disinfection, 194 °F (90 °C)
Program where the temperature reached during
the main wash is maintained for 10 minutes. This
temperature is sufficient for disinfection without
special detergent.
Program A
No information available
Program B
No information available
Program C
No information available
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Operating instructions

Program chart
Program time
(approx. hrs
and min.)
Energy con-
sumption
(approx. kWh)
Water consump-
tion
(approx. gallon)
Max. load
( lb)
Spin speed
rpm
Number
of rinsesTemp. °F
Pre
WashProgram
3:051.221,11814005140Normal Hot, 140 °F (60 °C)
2:550.721,11814005104Normal Warm, 104 °F (40 °C)
1:352.319,81814003194XHeavy Wash, 194 °F (90 °C)
1:151.117,21814003140XHeavy Wash, 140 °F (60 °C)
0:601.313,21814003194Sani, 194 °F (90 °C)
0:500.311,91814003140White, 140 °F (60 °C)
0:500.313,21814003104Colour, 104 °F (40 °C)
0:300.69,298003140Quick wash, 140 °F (60 °C)
0:250.39,298003104Super quick wash, 104 °F (40 °C)
0:250.310,698003104PermaPress, 104 °F (40 °C)
0:300.315,96800386Wool/hand wash, 86 °F (30 °C)
0:150.15,3914001Rinse
1:001.29,21814002194XMOP Wash, 194 °F (90 °C)
0:400.37,91814002194XMOP Wash, 140 °F (60 °C)
0:500.39,21814003140Micro fibre wash, 140 °F (60 °C)
0:500.310,61814003104Micro fibre wash, 104 °F (40 °C)
1:150.718,51814003104XDisinfection, 104 °F (40 °C)
1:251.518,51814003140XDisinfection, 140 °F (60 °C)
1:452.621,11814003194XDisinfection, 194 °F (90 °C)
Program A
Program B
Program C
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Operating instructions

6Close the washer door and
press the Start/Stop button
Time remaining
"Program Started" is shown on the display.
When the program starts, an estimated program
time, in hours and minutes, is displayed. The
remaining time is updated three times during the
program, based on the actual load and the
incoming water temperature. The first update
takes place after about 15 minutes. The remaining
time is last updated just before the final rinse.
To add or remove laundry after the
program starts
If you want to add or remove items after the
program has started, you can stop the program
by pressing and holding the Door Opening button
(key symbol) for three seconds. When you restart
the machine, add any extra detergent needed and
close the washer door. The machine continues
automatically from the point where the program
was interrupted.
Stopping or changing a program
You can stop a program by pressing the
Start/Stop button for three seconds. "Stop"
appears on the display. To restart the machine,
select a new program, add any extra detergent
needed, and press the Start/Stop button.
NOTE!
Do not open the detergent compartment while
the machine is running.
7Once the program has finished
Once a program has finished, "End"
appears on the display.
The washer door opens automatically once the
program has finished. If you want to deactivate
the Automatic Door Opening function, see the
"Selecting settings" section.
•Remove the laundry.
•Turn off the main power switch as this will save
energy.
If you have small children or pets at home, close
the washer door once you have removed the
laundry.
Backlighting
Two minutes after the wash program finishes the
display backlighting enters energy saving mode.
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Operating instructions

You can change the following settings:
•Language
•Child-safe Start
•Door opening
•Temperature °C/°F
Do as follows to open the settings menu:
1. Turn off the machine using the main power switch.
2. Press and hold the Door Opening button and then press the main power switch. Then press the Door
Opening button 5 times within 10 seconds.
3. Select the setting you want to change by turning the program selector.
4. Press the Door Opening button once.
5. Change and save the setting as described below.
6. Press Start/Stop to return to the program menu.
Door opening
If you do not want the washer door to open automatically when the program is finished, you can deactivate
this function.
1. Turn the program selector and choose "Automatic Door Opening On" or "Automatic Door Opening
Off".
2. Press the Door Opening button once to save the setting.
Language
1. Turn the program selector to choose from: US English, English, Svenska, Dansk, Norsk, Suomi,
Français, Deutsch, Italiano, Espanol, Русский, Nederlands.
2. Press the Door Opening button once to save the setting.
Temperature
1. Turn the program selector to choose between: °C and °F.
2. Press the Door Opening button once to save the setting.
Child-safe Start
You can activate the Child-safe Start option to prevent children from starting the machine.
1. Turn the program selector and select "Child-safe On" or "Child-safe Off".
2. Press the Door Opening button once to save the setting.
You can temporarily deactivate Child-safe Start by pressing Start/Stop and the Door Open button at the
same time. Child-safe Start will be deactivated for 3 minutes.
Customer Care Center
1-800-898-1879
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