Asus VA27ECPSN Series User manual

VA27ECPSN Series
LCD Monitor
User Guide

ii
Copyright © 2021 ASUSTeK COMPUTER INC. All Rights Reserved.
No part of this manual, including the products and software described in it, may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any
means, except documentation kept by the purchaser for backup purposes, without the express written
permission of ASUSTeK COMPUTER INC. (“ASUS”).
Product warranty or service will not be extended if: (1) the product is repaired, modied or altered, unless
such repair, modication of alteration is authorized in writing by ASUS; or (2) the serial number of the
product is defaced or missing.
ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS
DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS,
LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE),
EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY
DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR
INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE,
AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO
RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS
MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.
Products and corporate names appearing in this manual may or may not be registered trademarks or
copyrights of their respective companies, and are used only for identication or explanation and to the
owners’ benet, without intent to infringe.
Table of contents
TCO certied ............................................................................................... iii
Notices......................................................................................................... iv
Care & Cleaning.......................................................................................... ix
Takeback Services....................................................................................... x
1.1 Welcome! ...................................................................................... 1-1
1.2 Package contents......................................................................... 1-1
1.3 Assembling the monitor.............................................................. 1-2
1.4 Connect cables............................................................................. 1-3
1.4.1 Rear of the LCD monitor.......................................................................1-3
Installaion.......................................................................................................................1-4
1.4.2 Six sides gure..........................................................................................1-6
1.5 Monitor introduction .................................................................... 1-7
1.5.1 Using the Controls button ..................................................................1-7
2.1 Detaching the arm/stand (for VESA wall mount) ...................... 2-1
2.2 Adjusting the monitor.................................................................. 2-2
3.1 OSD (On-Screen Display) menu ................................................. 3-1
3.1.1 How to recongure ................................................................................3-1
3.1.2 OSD Function Introduction.................................................................3-2
3.2 Specications............................................................................. 3-10
3.3 Troubleshooting (FAQ).............................................................. 3-12
3.4 Supported Timing List............................................................... 3-13

iii
TCO certied
A third-party certification according to ISO 14024
Say hello
to a more sustainable product
IT products are associated with a wide range of sustainability risks
throughout their life cycle. Human rights violations are common in the
factories. Harmful substances are used both in products and their
manufacture. Products can often have a short lifespan because of poor
ergonomics, low quality and when they are not able to be repaired or
upgraded.
This product is a better choice. It meets all the criteria in TCO Certified,
the world’s most comprehensive sustainability certification for IT
products. Thank you for making a responsible product choice, that help
drive progress towards a more sustainable future!
Criteria in TCO Certified have a life-cycle perspective and balance
environmental and social responsibility. Conformity is verified by
independent and approved verifiers that specialize in IT products, social
responsibility or other sustainability issues. Verification is done both
before and after the certificate is issued, covering the entire validity
period. The process also includes ensuring that corrective actions are
implemented in all cases of factory non-conformities. And last but not
least, to make sure that the certification and independent verification is
accurate, both TCO Certified and the verifiers are reviewed regularly.
Want to know more?
Read information about TCO Certified, full criteria documents, news and
updates at tcocertified.com. On the website you’ll also find our Product
Finder, which presents a complete, searchable listing of certified
products.
Toward sustainable IT products

iv
Notices
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
• This device may not cause harmful interference, and
• This device must accept any interference received including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance
with manufacturer’s instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment o and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
NOTE:ThismonitorisENERGYSTARcertied.
This product qualies for ENERGY STAR in the factory
default setting which can be restored by “Factory Reset”
function in the OSD menu. Changing the factory
default settings or enabling other features may increase
power consumption that could exceed the ENERGY STAR
specied limits.
Canadian Department of Communications Statement
This digital apparatus does not exceed the Class B limits for radio
noise emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications.
This class B digital apparatus complies with Canadian ICES-003.

v
Declaration of Conformity
This device complies with the requirements set out in the Council
Directive on the Approximation of the Laws of the Member States
relating to Electromagnetic Compatibility (2014/30/EU), Low-voltage
Directive (2014/35/EU), ErP Directive (2009/125/EC) and RoHS directive
(2011/65/EU). This product has been tested and found to comply with
the harmonized standards for Information Technology Equipment, these
harmonized standards published under Directives of Ocial Journal of the
European Union.
WEEE Symbol Statement
This symbol on the product or on its packaging indicates that this product
must not be disposed of with your other household waste. Instead, it is
your responsibility to dispose of your waste equipment by handing it over
to a designated collection point for the recycling of waste electrical and
electronic equipment. The separate collection and recycling of your waste
equipment at the time of disposal will help to conserve natural resources
and ensure that it is recycled in a manner that protects human health and
the environment. For more information about where you can drop o your
waste equipment for recycling, please contact your local city oce, your
household waste disposal service or the shop where you purchased the
product.
AEEE yönetmeliğine uygundur

vi
Safety information
• Before setting up the monitor, carefully read all the documentation that
came with the package.
• To prevent fire or shock hazard, never expose the monitor to rain or
moisture.
• Never try to open the monitor cabinet. The dangerous high voltages
inside the monitor may result in serious physical injury.
• If the power supply is broken, do not try to fix it by yourself. Contact a
qualified service technician or your retailer.
• Before using the product, make sure all cables are correctly connected
and the power cables are not damaged. If you detect any damage,
contact your dealer immediately.
• Slots and openings on the back or top of the cabinet are provided for
ventilation. Do not block these slots. Never place this product near or
over a radiator or heat source unless proper ventilation is provided.
• The monitor should be operated only from the type of power source
indicated on the label. If you are not sure of the type of power supply to
your home, consult your dealer or local power company.
• Use the appropriate power plug which complies with your local power
standard.
• Do not overload power strips and extension cords. Overloading can
result in fire or electric shock.
• Avoid dust, humidity, and temperature extremes. Do not place the
monitor in any area where it may become wet. Place the monitor on a
stable surface.
• Unplug the unit during a lightning storm or if it will not be used for a
long period of time. This will protect the monitor from damage due to
power surges.
• Never push objects or spill liquid of any kind into the slots on the
monitor cabinet.
• To ensure satisfactory operation, use the monitor only with UL listed
computers which have appropriate configured receptacles marked
between 100 ~ 240V AC.
• The socket-outlet shall be installed near the equipment and shall be
easily accessible
• If you encounter technical problems with the monitor, contact a
qualified servic er.
• Provide an earthing connection before the mains plug is connected to
the mains. And, when disconnecting the earthing connection, be sure
to disconnect after pulling out the mains plug from the mains.

vii
WARNING
Usage of other than specied head- or earphones can result in hearing
loss due to excessive sound pressures.
Please conrm the distribution system in building installation shall provide
the circuit breaker rated 120/240V, 20A (maximum).
If provided with a 3-pin attachment plug on the power cord, plug the cord
into a grounded (earthed) 3-pin outlet. Do not disable the power cord
grounding pin, for example, by attaching a 2-pin adapter. The grounding
pin is an important safety feature.
Stability Hazard.
The product may fall, causing serious personal injury or death. To
prevent injury, this product must be securely attached to the oor/wall in
accordance with the installation instructions.
A product may fall, causing serious personal injury or death. Many injuries,
particularly to children, can be avoided by taking simple precautions such
as:
ALWAYS use cabinets or stands or installation methods recommended by
the manufacturer of the product set.
ALWAYS use furniture that can safely support the product.
ALWAYS ensure the product is not overhanging the edge of the supporting
furniture.
ALWAYS educate children about the dangers of climbing on furniture to
reach the product or its controls.
ALWAYS route cords and cables connected to your product so they cannot
be tripped over, pulled or grabbed.
NEVER place a product in an unstable location.
NEVER place the product on tall furniture (for example, cupboards or
bookcases) without anchoring both the furniture and the product to a
suitable support.
NEVER place the product on cloth or other materials that may be located
between the product and supporting furniture.
NEVER place items that might tempt children to climb, such as toys and
remote controls, on the top of the product or furniture on which the product
is placed.
If the existing product is going to be retained and relocated, the same
considerations as above should be applied.

viii
Excessive sound pressure from earphones and headphones can cause
hearing loss. Adjustment of the equalizer to maximum increases the
earphones and headphones output voltage and therefore the sound
pressure level.
Restriction on Hazardous Substances statement (India) This product
complies with the“India E-Waste (Management) Rules, 2016”and
prohibits use of Lead, Mercury, Hexavalent Chromium, polybrominated
biphenyls(PBBs) and polybrominated diphenyl ethers(PBDEs) in
concentration exceeding 0.1% by weight in homogenous materials
and 0.01% by weight in homogenous materials for cadmium, except of
exemptions listed in Schedule 2 of the Rule.

ix
Care & Cleaning
• Before you lift or reposition your monitor, it is better to disconnect the
cables and power cord. Follow the correct lifting techniques when
positioning the monitor. When lifting or carrying the monitor, grasp the
edges of the monitor. Do not lift the display by the stand or the cord.
• Cleaning. Turn your monitor off and unplug the power cord. Clean the
monitor surface with a lint-free, non-abrasive cloth. Stubborn stains
may be removed with a cloth dampened with mild cleaner.
• Avoid using a cleaner containing alcohol or acetone. Use a cleaner
intended for use with the LCD. Never spray cleaner directly on the
screen, as it may drip inside the monitor and cause an electric shock.
The following symptoms are normal with the monitor:
• The screen may flicker during the initial use due to the nature of the
fluorescent light. Turn off the Power Switch and turn it on again to
make sure that the flicker disappears.
• You may find slightly uneven brightness on the screen depending on
the desktop pattern you use.
• When the same image is displayed for hours, an afterimage of the
previous screen may remain after switching the image. The screen will
recover slowly or you can turn off the Power Switch for hours.
• When the screen becomes black or flashes, or cannot work anymore,
contact your dealer or service center to fix it. Do not repair the screen
by yourself!
Conventions used in this guide
WARNING: Information to prevent injury to yourself when trying to
complete a task.
CAUTION: Information to prevent damage to the components
when trying to complete a task.
IMPORTANT: Information that you MUST follow to complete a
task.
NOTE: Tips and additional information to aid in completing a task.

x
Wheretondmoreinformation
Refer to the following sources for additional information and for product
and software updates.
1. ASUS websites
The ASUS websites worldwide provide updated information on ASUS
hardware and software products. Refer to http://www.asus.com
2. Optional documentation
Your product package may include optional documentation that may
have been added by your dealer. These documents are not part of
the standard package.
Takeback Services
ASUS recycling and takeback programs come from our commitment to the
highest standards for protecting our environment. We believe in providing
solutions for our customers to be able to responsibly recycle our products,
batteries and other components as well as the packaging materials.
Please go to http://csr.asus.com/english/Takeback.htm for detail recycling
information in dierent region.
Product information for EU energy label

1-1
ASUS LCD Monitor VA27ECPSN Series
1.1 Welcome!
Thank you for purchasing the ASUS®LCD monitor!
The latest widescreen LCD monitor from ASUS provides a crisper,
broader, and brighter display, plus a host of features that enhance your
viewing experience.
With these features, you can enjoy the convenience and delightful visual
experience that the monitor brings you!
1.2 Package contents
Check your package for the following items:
LCD Monitor
Monitor Base
Monitor Column
Quick Start Guide
Warranty Card
1x Power Cord *
1x HDMI Cable (optional) *
1x DisplayPort Cable (optional)
1xUSB Type-C Cable (optional) *
4x Screws
1x L-shaped Screwdriver (optional)
• If any of the above items is damaged or missing, contact your retailer
immediately.
• * Also the Replaceable parts required by the TCO Certified.

1-2 Chapter 1: Product Introduction
1.3 Assembling the monitor
To assemble the monitor
1. Place the display on a cloth on the table, Then attach the base to the
arm and x with the screw to join them tightly. You can easily tighten
the screw by ngers.
2. Adjust the monitor to the angle that is most comfortable for you.
2
1
*Base screw size: M6 x 13.7mm

1-3
ASUS LCD Monitor VA27ECPSN Series
1.4 Connect cables
1.4.1 Rear of the LCD monitor
HDMI
5 6 7
8
9
2 4
3
1
65
5V 0.9A
5V 0.9A 5V 0.9A
1. AC-IN Port
2. DisplayPort Port
3. HDMI Port
4. USB3.2 Gen1 Type-C Port
5. USB3.2 Gen1 Type-A Port
6. RJ45 Port
7. Earphone - out
8. Kensington Lock
9. USB3.2 Gen1 Type-A Port
This monitor is Super-Speed USB 3.2 Gen 1 compatible (5 Gbps). The port oers
Max. 65W power delivery with output voltage 5V/3A, 9V/3A, 12V/3A, 15V/3A
and 20V/3.25A. Connecting the USB Type-C cable can input the DisplayPort
source, output power and enable the USB Type-A ports (downstream) on the
monitor. Connecting the USB Type-C to Type-A cable only enables the USB
Type-A ports (downstream) on the monitor.

1-4 Chapter 1: Product Introduction
Installaion
1. Turn o your computer and unplug your computer's power cord.
2. Connect the signal cable to the HDMI (optional) and /or Type C (optional)
and /or DP (optional) input socket of the monitor, and the HDMI (optional)
and /or Type C (optional) and /or DP (optional) output socket of the
graphics card on the computer. Then tighten the thumbscrews on the
signal cable connector.
3. To use the RJ45 port: After USB upstream connection is established
between the computer and the monitor, use a RJ45 cable to connect the
monitor with an AP/ router. You can now access the Internet.
4. Insert the monitor power cable into the power port at the back of the
monitor.
5. Plug the power cords of your computer and your monitor into a nearby
electrical outlet.
6. To use the USB upstream/downstream function:
• Upstream: Use an USB Type-C cable and plug on end of the Type-c connector
to the monitor's USB 3.2 Gen1 Type-C port as upstream and the other
end to your computer's USB Type-C jack. Or use an USB Type-C to
Type-A cable and plug the Type-C connector to the the monitor's USB
3.2 Gen1 Type-C port as upstream and the Type-A connector to your
computer's USB Type-A jack. Make sure your computer is installed with
the latest Windows10/Windows11 operating system.
• Downstream: Use an USB cable to connect your device with the monitor's USB
Type A jack.

1-5
ASUS LCD Monitor VA27ECPSN Series
A
B
C
or
HDMI
DisplayPort
USB
Type-C
USB
Type-A RJ45
Earphone
• For the installation of replaceable parts, please refer to the above installation
instructions.
• Users may go to the local service network to replace /purchase the qualified
replaceable parts.
• For local service centers and service contacts, please refer to
https://www.asus.com/support

1-6 Chapter 1: Product Introduction
1.4.2 Sixsidesgure
ASUS VA27ECPSN
UNIT:mm

1-7
ASUS LCD Monitor VA27ECPSN Series
1.5 Monitor introduction
1.5.1 Using the Controls button
Use the control button on the back of the monitor to adjust the image settings.
1
2
3
4
5
1. Menu Button/Exit OSD:
• Press this Button enter the OSD menu.
• Exit the OSD menu .
• Return to previous menu.
• Key Locked Hot key
2. Enter/Close/Return Button:
• Exit the OSD menu .
• Enter/select the icon (function) highlighted while the OSD is activated.
3. Input source hot key/Increase value:
• Add or Increase value
• Input source hot key
4. Brightness hot key/Decrease value:
• Next Item or Decrease value
• Brightness hot key
5. Power Button:
• Power on/off monitor when monitor is power off/on.

2-1
ASUS LCD Monitor VA27ECPSN Series
2.1 Detaching the arm/stand (for VESA wall
mount)
The detachable stand of this monitor is specially designed for VESA wall
mount.
To detach the arm/stand
1. Disconnect power and signal cables. Carefully put the front of the
monitor face down on a clean table.
2. Remove the four (4) screws securing the arm to the rear of the
monitor.
3. Detach the stand (arm and base) from the monitor.
• We recommend that you cover the table surface with soft cloth to prevent
damage to the monitor.
2
1
• The VESA wall mount kit ( 100 x 100 mm) is purchased separately.
• Use only the UL Listed Wall Mount Bracket with minimum weight/load 12 kg (Screw
size: M4 x 8.0 mm).

2-2 Chapter 2: Setup
2.2 Adjusting the monitor
• For optimal viewing, we recommend that you look at the full face of the
monitor, then adjust the monitor to the angle that is most comfortable
for you.
• Hold the stand to prevent the monitor from falling when you change its
angle.
• You can adjust the monitor’s angle from +35˚ to -5˚ and You can also adjust
the monitor’s height within +/- 15cm.Before rotating the display,lift it to the
top position and then push it back to the utmost degree. Rotate clockwise
or counter-clockwise until the monitor stops at ±90°.
180° 180°
0°
(Tilt) (Swivel) (Height adjustment)
0°
-90°
90°
0°
-5° ~ +35°
-5° ~ +35°
±15cm
It is normal that the monitor slightly shakes while you adjust the viewing
angle.

3-1
ASUS LCD Monitor VA27ECPSN Series
3.1 OSD (On-Screen Display) menu
3.1.1 Howtorecongure
Reading Mode
Darkroom Mode
Splendid
Standard Mode
Night View Mode
Theater Mode
Game Mode
Scenery Mode
sRGB Mode
Standard Mode DisplayPort 1920 x 1080 @ 75Hz
ASUS VA27E
1. Press the MENU button to activate the OSD menu.
2. Press the and buttons to toggle between options in the
Menu. As you move from one icon to another, the option name is
highlighted.
3. To select the highlighted item on the menu press the key.
4. Press the and buttons to select the desired parameter.
5. Press the key to enter the slide bar and then use the or 
buttons, according to the indicators on the menu, to make your
changes.