Making Calls
DIALING BASICS
s with most telephones, you can dial the telephone number
after hearing a dial tone.
Pickup the handset:
zPress any assigned line key,
zor press the New Call softkey,
zor press the speakerphone button,
zor press the headset button; then
When you hear the dial tone, enter the number of the
person you want to call, and press the Dial softkey.
Or, wait a few seconds and your call will be dialed.
Unlike standard telephones, you need not hear a dial tone
to complete a call. So, you can also: Pickup the handset and
press the Dial softkey,
zor press the speakerphone button
zor press the headset button; then
Enter the telephone number of the person you want to call
and press the Dial softkey.
INTERNAL CALLS
If you are calling an employee of your company and they
are on your AT&T Voice DNA service, you can dial their
extension or 10 digit telephone number.
Your AT&T Voice Administrator can tell you whether
extensions for other AT&T Voice DNA users in your
company are the last 3, 4, or 5 digits of their 10 digit
telephone numbers.
Internal Calls.
Step Description
1Enter the extension of the employee you want
to call.
2Press the Dial softkey or wait a few seconds
and the call will be dialed automatically.
INTRA-COMPANY CALLS
If you are calling an employee of your company, they are on
your AT&T Voice DNA service, but are not at your location,
you can dial their extension or their 7 or 10 digit telephone
number.
Your AT&T Voice Administrator can tell you the On-Net
Prefix for dialing other employees. Then enter only those 4,
5, 6 or 7 digits. These will be the final digits of their 10 digit
telephone numbers.
OUTSIDE CALLS
If the person you are calling is not within your company, the
T&T Voice DNA service complete the call like other
telephone systems.
You will need to dial an Off-Net Prefix (e.g., 9) for outside
numbers. The rules for dialing these numbers are the same
as for any other telephones in your area:
a. Local Calls may be dialed with either their 7 or 10
digit telephone number, depending on the dial plan
of your local telephone company.
b. Long Distance Calls within the US, Canada and
selected other countries, are dialed with 10 digits.
You may, but need not, enter a 1 in front of dialed
numbers for these calls.
c. International Calls must be preceded with 011 as
well.
Intra-Company Calls.
Step Description
1Enter the On-Net Prefix
2Enter the abbreviated number of the person you
want to speak with.
3Press the Dial softkey, or wait a few seconds
and the call will be dialed automatically.
AT&T Voice DNA Quick Reference Guide — Pol
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