ATEN KE6900ST User manual

KVM over IP Matrix System
KE6900 / KE6900ST / KE6910 / KE6912 / KE6940 / KE8900S / KE8950 /
KE8952 / KE9900ST / KE9950 / KE9952
CCKM KE Matrix Manager Software
User Manual
www.aten.com

KVM over IP Matrix System User Manual
ii
EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.
Warning: Operation of this equipment in a residential environment could
cause radio interference.
KCC Statement
RoHS
This product is RoHS compliant.

KVM over IP Matrix System User Manual
iii
User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
International http://eservice.aten.com
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111

KVM over IP Matrix System User Manual
iv
Package Contents
KE6900 / KE6940
The KE6900 / KE6940 package consists of:
1 KE6900T / KE6940T DVI Single/Dual Display KVM over IP Extender
(Transmitter)
1 KE6900R / KE6940R DVI Single/Dual Display KVM over IP Extender
(Receiver)
1 USB DVI-D KVM Cable (for KE6900T/KE6940T)
1 DVI-D Cable 1.8 m (for KE6940T)
1 Foot Pad Set
2 Power Adapters
1 Mounting Kit
1 User Instructions*
KE6900ST
The KE6900ST package consists of:
1 KE6900ST DVI KVM over IP Extender Lite
1 USB DVI-D KVM Cable
1 Foot Pad Set
1 Power Adapter
1 Mounting Kit
1 User Instructions*
KE6910 / KE6912
The KE6910 / KE6912 package consists of:
1 KE6910T / KE6912T DVI-D Dual Link KVM over IP Extender
(Transmitter)
1 KE6910R / KE6912R DVI-D Dual Link KVM over IP Extender (Receiver)

KVM over IP Matrix System User Manual
v
1 USB DVI-D KVM Cable (for KE6910T/KE6912T)
2 Power Adapters (for KE6910T / KE6910R)
2 Power Cords (for KE6910T / KE6910R)
1 Foot Pad Set
2 Power Adapters
1 Mounting Kit (for KE6910T / KE6912T)
1 User Instructions*
KE8900S
The KE8900S package consists of:
1 KE8900ST Slim HDMI KVM over IP Extender (Transmitter)
1 KE8900SR Slim HDMI KVM over IP Extender (Receiver)
1 USB HDMI KVM Cable
1 Foot Pad Set
2 Power Adapters
2 Mounting Kits
2 HDMI Lockpro
1 User Instructions*
KE8950 / KE8952
The KE8950 / KE8952 package consists of:
1 KE8950T / KE8952T 4K HDMI Single Display KVM over IP Extender
(Transmitter)
1 KE8950R / KE8952R 4K HDMI Single Display KVM over IP Extender
(Receiver)
1 USB HDMI KVM Cable
1 Foot Pad Set
2 Power Cords (for KE8950T/KE8950R)
2 Power Adapters (for KE8950T/KE8950R)

KVM over IP Matrix System User Manual
vi
1 Mounting Kit (for KE8950T or KE8952T)
2 HDMI Lockpro
1 User Instructions*
KE9900ST
The KE9900ST package consists of:
1 KE9900ST Slim DisplayPort KVM over IP Extender (Transmitter)
1 DisplayPort Cable
1 USB 2.0 Type-A to Type-B Cable
1 Power Adapter
1 Mounting Kit
1 User Instructions*
KE9950 / KE9952
The KE9950 / KE9952 package consists of:
1 KE9950T / KE9952T 4K DisplayPort KVM over IP Extender
(Transmitter)
1 KE9950R / KE9952R 4K DisplayPort KVM over IP Extender (Receiver)
1 DisplayPort Cable (for KE9950T / KE9952T)
1 USB 2.0 Type-A to Type-B Cable (for KE9950T / KE9952T)
1 Foot Pad Set (for KE9950T / KE9952T)
2 Power Cords (for KE9950T / KE9950R)
2 Power Adapters (for KE9950T / KE9950R)
1 Mounting Kit (for KE9950T / KE9952T)
1 User Instructions*
*Features may have been added to the KE6900 / KE6900ST / KE6910 /
KE6912 / KE6940 / KE8900S / KE8950 / KE8952 / KE9900ST / KE9950 /
KE9952 since this manual was published. Please visit our website to
download the most up-to-date version.

KVM over IP Matrix System User Manual
vii
Check to make sure that all of the components are present and in good order. If anything
is missing, or was damaged in shipping, contact your dealer. Read this manual
thoroughly and follow the installation and operation procedures carefully to prevent any
damage to the KE6900 / KE6900ST / KE6910 / KE6912 / KE6940 / KE8900S / KE8950
/ KE8952 / KE9900ST / KE9950 / KE9952 or to any other devices on the installation.
Copyright © 2019 ATEN® International Co., Ltd.
Manual Date: 2019-06-05
Altusen and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All
other brand names and trademarks are the registered property of their respective owners.

KVM over IP Matrix System User Manual
viii
Contents
EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
KE6900 / KE6940 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
KE6900ST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
KE6910 / KE6912 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
KE8900S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
KE8950 / KE8952 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
KE9900ST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi
KE9950 / KE9952 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Chapter 1.Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Supported Video Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
KE6900T (Transmitter) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
KE6900T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
KE6900R (Receiver) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
KE6900R (Receiver) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
KE6910T / KE6912T (Transmitter) Front View . . . . . . . . . . . . . . . . . 16
KE6910T / KE6912T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . 17
KE6910R / KE6912R (Receiver) Front View . . . . . . . . . . . . . . . . . . . 19
KE6910R / KE6912R (Receiver) Rear View . . . . . . . . . . . . . . . . . . . . 20
KE6940T (Transmitter) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . 22
KE6940T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
KE6940R (Receiver) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
KE6940R (Receiver) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
KE6900ST (Transmitter) Front, Rear and Top View . . . . . . . . . . . . . 29
KE8950T / KE8952T (Transmitter) Front View . . . . . . . . . . . . . . . . . 31
KE8950T / KE8952T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . 32

KVM over IP Matrix System User Manual
ix
KE8950R / KE8952R (Receiver) Front View . . . . . . . . . . . . . . . . . . . 34
KE8950R / KE8952R (Receiver) Rear View . . . . . . . . . . . . . . . . . . . 36
KE8900ST (Transmitter) Front, Rear and Side View . . . . . . . . . . . . . 38
KE8900SR (Receiver) Front, Rear and Side View . . . . . . . . . . . . . . . 40
KE9900ST (Transmitter) Front, Rear and Side View . . . . . . . . . . . . . 42
KE9950T / KE9952T (Transmitter) Front View . . . . . . . . . . . . . . . . . . 44
KE9950T / KE9952T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . 45
KE9950R / KE9952R (Receiver) Front View . . . . . . . . . . . . . . . . . . . 47
KE9950R / KE9952R (Receiver) Rear View . . . . . . . . . . . . . . . . . . . . 48
Chapter 2.Hardware Setup
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
KE6900T/KE6940T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
KE6900ST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
KE6910 / KE6912 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
KE8900ST / KE9900ST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
KE8950T / KE8952T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
KE9950 / KE9952 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Wall Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
KE6900T/KE6940T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
KE6900ST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
KE6910 / KE6912 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
KE8900ST / KE9900ST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
KE8950T / KE8952T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
KE9950 / KE9952 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
KE6900 Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
KE6900 Point-to-Point Installation 1 of 2. . . . . . . . . . . . . . . . . . . . . . . 67
KE6900 Point-to-Point Installation 2 of 2 . . . . . . . . . . . . . . . . . . . . 68
KE6910 Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
KE6910 Point-to-Point Installation 1 of 2. . . . . . . . . . . . . . . . . . . . . . . 70
KE6910 Point-to-Point Installation 1 of 2 . . . . . . . . . . . . . . . . . . . . . . 71
KE8950 Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
KE8950 Point-to-Point Installation 1 of 2. . . . . . . . . . . . . . . . . . . . . . . 73
KE8950 Point-to-Point Installation 2 of 2 . . . . . . . . . . . . . . . . . . . . 74
KE6900ST Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Setting up a LAN Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
KE8900S Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Setting up a LAN Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
KE9900ST Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Setting up a LAN Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
KE9950 Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
KE9950 Point-to-Point Installation 1 of 2. . . . . . . . . . . . . . . . . . . . . . . 82
KE9950 Point-to-Point Installation 2 of 2 . . . . . . . . . . . . . . . . . . . . 83
KE6900 LAN Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
KE6900 Network Installation Diagram 1 of 2 . . . . . . . . . . . . . . . . . . . 86
KE6900 Network Installation Diagram 2 of 2 . . . . . . . . . . . . . . . . . 87

KVM over IP Matrix System User Manual
x
KE6910 LAN Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
KE6910 Network Installation Diagram 1 of 2 . . . . . . . . . . . . . . . . . . . 89
KE6910 Network Installation Diagram 2 of 2. . . . . . . . . . . . . . . . . 90
KE8950 LAN Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
KE8950 Network Installation Diagram 1 of 2 . . . . . . . . . . . . . . . . . . . 93
KE8950 Network Installation Diagram 2 of 2. . . . . . . . . . . . . . . . . 94
KE9950 LAN Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
KE9950 Network Installation Diagram 1 of 2 . . . . . . . . . . . . . . . . . . . 96
KE9950 Network Installation Diagram 2 of 2. . . . . . . . . . . . . . . . . 97
Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Exit OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Default IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
KE I/O Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
LED Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Authentication Lock (KE6910 / KE6912 only). . . . . . . . . . . . . . . . . . . . . 101
Chapter 3.OSD Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Invoking the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Touch Screen Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
OSD Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Microphone Hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
OSD Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Receiver Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Regular Version. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Slim Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Transmitter Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Connections Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
List Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Profile Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Push Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Pull Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Chapter 4.Software Installation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Download - Trial Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
KE Matrix Manager Software Install . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Upgrading Trial Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

KVM over IP Matrix System User Manual
xi
Linux Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Chapter 5.Browser / Telnet Operation
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
The KE Matrix Manager Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Web Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Installation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Instant Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
RS-232 / Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
RS-232 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
1. Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
2. Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
3. System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Chapter 6.System Status
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
System Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Transmitter Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Copy & Paste . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Virtual Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Intelligent Dual Video Output Management . . . . . . . . . . . . . . . . 169
Transmitter Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Transmitter Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Receiver Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Copy & Paste . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Receiver Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Video Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Receiver Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185
Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Adding Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Modifying Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Deleting Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189
Adding Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Modifying Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Deleting Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Assigning Device Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Adding a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

KVM over IP Matrix System User Manual
xii
Adding a Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Chapter 7.System Settings
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Connection Redundancy (KE6910 / 6912 only) . . . . . . . . . . . . . . . . 202
ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Event Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Authentication & Authorization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
FW Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Backup / Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Certificate Signing Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Chapter 8.Connections
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Chapter 9.Scheduled Profile
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Chapter 10.Sessions
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Chapter 11.Firmware Upgrade Utility
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Starting the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Chapter 12.CLI Commands
Serial Control Protocol Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Configuring the Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Device/Profile Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Switch Port Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Mute Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Profile Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
EDID Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Reset Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

KVM over IP Matrix System User Manual
xiii
RS-232 Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
OSD Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
List Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Read Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Set Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Appendix
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
KE6900T / KE6940T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
KE6900R / KE6940R . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
KE6900ST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
KE6910 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
KE6912 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
KE8900S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
KE8950T / KE8952T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
KE8950R / KE8952R . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
KE9900ST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
KE9950 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
KE9952 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Optional Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Dual Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Transmitter Dual Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . 287
Receiver Dual Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Single Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Trusted Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Importing the Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
RS-232 Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Transmitter Front RS-232 Port . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Multicast IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
KE Multicast Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Multicast IP Formula . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
If X is between 0 ~ 127 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
If X is between 128 ~ 192 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
If X is 192 or higher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
Keys to Network Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Build a Network Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299

KVM over IP Matrix System User Manual
xiv
Other Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Choose a High Performance Switch . . . . . . . . . . . . . . . . . . . . . . . . 301
Layer 2 or Layer 3 Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Number of ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Stackable verse Standalone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
What Stackable Switches Can do: . . . . . . . . . . . . . . . . . . . . . . . 302
Switch Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Configuring Switches and KE Devices . . . . . . . . . . . . . . . . . . . . . . . 303
KE transmitter Settings:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Recommended Network Switches . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Setup CCKM Server IP address on Windows . . . . . . . . . . . . . . . . . . . . 305
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

KVM over IP Matrix System User Manual
xv
About This Manual
This User Manual is provided to help you get the most from your KVM over
IP Matrix System. It covers all aspects of installation, configuration and
operation. An overview of the information found in the manual is provided
below.
Chapter 1, Introduction, introduces you to the KVM over IP Matrix
System. Its purpose, features and benefits are presented, and its front and back
panel components are described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up your installation, and explains some basic operation procedures.
Chapter 3, OSD Operation, explains the fundamental concepts involved in
operating the KE6900 / KE6900ST / KE6910 / KE6912 / KE6940 / KE8900S
/ KE8950 / KE8952 / KE9900ST / KE9950 / KE9952, and provides a complete
description of the On Screen Displays (OSDs) and how to work with them.
Chapter 4, Software Installation, explains the administrative procedures
that are required to download and install the KE Matrix Manager software on
Windows and Linux computers.
Chapter 5, Browser / Telnet Operation, explains how to log in to the KE
Matrix Manager with a web browser, and describes the features, functions, and
how to work with the browser's main interface.
Chapter 6, System Status, explains how to use the KE Matrix Manager’s
System Status panel to manage Transmitters, Receivers, Users, Profiles and
Logs.
Chapter 7, System Settings, explains the KE Matrix Manager’s system
settings, which include the General, ANMS, LDAP/AD, RADIUS, TACACS+
authentication, F/W Upgrade, Redundancy, Backup/Restore, Certificates, and
Sessions tabs.
Chapter 8, Connections, describes how to use the KE Matrix Manager ‘s
Connections panel to view and disconnect Transmitter and Receiver
connections.
Chapter 9, Scheduled Profile, describes how to use the KE Matrix
Manager’s Scheduled Profile panel to view active profile schedules.
Chapter 10, Sessions, describes how to use the KE Matrix Manager’s
Sessions panel to view and disconnect user sessions.
Chapter 11, Firmware Upgrade Utility, explains how to download and
use the Firmware Upgrade Utility to install new firmware on the devices.

KVM over IP Matrix System User Manual
xvi
Chapter 12, CLI Commands, provides a complete list of the serial
protocol and TCP/IP commands used when utilizing the RS-232 Serial Port or
a network connection to configure the KE devices.
An Appendix, at the end of the manual provides technical and
troubleshooting information.

KVM over IP Matrix System User Manual
xvii
Conventions
This manual uses the following conventions:
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means
to press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential
steps.
→Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start →Run means
to open the Start menu, and then select Run.
Indicates critical information.
International http://www.aten.com
North America http://www.aten-usa.com

KVM over IP Matrix System User Manual
xviii
This Page Intentionally Left Blank

1
Chapter 1
Introduction
Overview
The KVM over IP Matrix System is a solution that combines KE Series
Extenders (KE6900, KE6940, KE6900ST, KE6910, KE6912, KE8900S,
KE8950, KE8952, KE9900ST, KE9950, KE9952), with the KE Matrix
Manager Software (CCKM) to extend, control and monitor access to
computers, across a network, in a multitude of ways. The system lets you setup
a matrix of remote KVM consoles that access computers across a network, with
the flexibility to control and configure each connection.
The KE Extenders consist of transmitters that connects to the computer and
receivers that provide console access from a separate location. The computer
is accessed from the remote console via a standard TCP/IP network or direct
Ethernet cable connection. This is perfect for any installation where you need
to place the console where it is convenient, but you want the computer to reside
in a secure location - away from the keyboard, mouse and display.
KE6900 is a single view extender that supports one DVI display at each end.
The KE6940 is a dual view extender that supports two DVI displays at each
end, allowing the video output to display across two monitors.
KE8950 and KE8952 are single view 4K HDMI extenders that support HDCP
1.4 and HDMI 1.4a. The KE89 Series connect unit-to-unit or over a TCP/IP
network via a Gigabit Ethernet or SFP port. Additionally, the KE8952’s
Gigabit LAN port supports Power over Ethernet (PoE) which provides a
network connection and powers the unit from a network switch over Cat 5e
cable.
KE6910 and KE6912 support one DVI display at each end, providing video
resolutions up to 2560 x 2048 @ 50Hz and flawless and lossless video
compression quality with minimal latency. The extenders also support 2K x 2K
video resolution (2048 x 2048 @ 60Hz), which is used widely in the Air Traffic
Control (ATC) industry. KE6910 provides dual power supplies for redundancy
while KE6912 features Power over Ethernet (PoE) function
The KE9950 / KE9952 is a 4K DisplayPort Single Display KVM over IP
Extender that supports one DisplayPort display at each end, providing video
resolutions up to 3840 x 2160 @30Hz (4:4:4) as well as flawless and lossless
video compression quality with minimal latency.

KVM over IP Matrix System User Manual
2
KE6910, KE6912, KE8950, KE8952, KE9950 and KE9952 support Fiber
Channel over Ethernet via SFP fiber modules* which connect to a network
switch at speeds up to 1 Gbps.
The KE Extenders have a local On Screen Display (OSD) on the receiver end
to configure both units - for easy setup and operation. Both the transmitter and
receiver have RS-232 ports to connect to a serial terminal for configuration or
serial devices such as touchscreens and barcode scanners.
Slimmer versions of KE Extenders are also available. These are KE6900ST,
KE8900S or KE9900ST, and are cost and space saving alternatives for
installations with extenders that don't need a local console or audio
transmission, but want the connectivity features of advanced KE models.
KE6900ST is a slim KVM over IP Transmitter that supports DVI input.
KE8900S offers a slim KVM over IP Transmitter (KE8900ST) and a slim
KVM over IP Receiver (KE8900SR) to respectively support HDMI video
input from the computer and one HDMI monitor output. KE9900ST is a slim
KVM over IP Transmitter that supports DisplayPort input. In addition to a DC
power jack, both the KE8900ST and KE9900ST transmitters have an extra DC
terminal block each for convenient installation.
As KVM over IP Matrix Extenders, they can make console-to-computer
connections in several ways: one-to-one (Extender mode), one-to-many
(Splitter mode), many-to-one (Switch mode), or many-to-many (Matrix mode).
The KE Matrix Manager Software (CCKM) allows you to define matrix
connections and manage KE Extenders with features such as auto-detection of
KE Extenders, username/password authentication, switching and sharing of
connections, scheduling, permissions and more. Whether you're extending
computer access for Monitoring, Broadcasting, Editing or Workstation setup,
the KVM over IP Matrix System gives you the flexibility and control to
manage one or hundreds of extended connections.
Note: The SFP module is sold separately. You can choose the 2A-136G, a
multi-mode SFP module that provides 1 GbE connectivity up to 550 meters; or
the 2A-137G, a single-mode SFP module that provides 1 GbE connectivity up
to 10 kilometers. Visit ATEN's website or contact your ATEN dealer for more
information.