Atrust t170 User manual

Atrust t170 Thin Client
User’s Manual
Internal Draft 0.03
© 2012-14 Atrust Computer Corp.

UM-t170-EN-14060411

i
Copyright and Trademark Statements
© 2012-14 Atrust Computer Corp. All rights reserved.
This document contains proprietary information that is protected by copyright. No part of this document may be
photocopied, reproduced, or translated to another language without the prior written consent of Atrust Computer
Corp.
Limitation of Liability
While reasonable eorts have been made to ensure the accuracy of this manual, the manufacturer and distributor
assume no liability resulting from errors or omissions in this manual , or from the use of the information contained
herein.
Trademark Statements
Microsoft, Windows, Windows Server, RemoteFX, and MultiPoint are trademarks or registered trademarks of the
Microsoft group of companies.
Citrix, ICA, XenApp, XenDesktop, and VDI-in-a-Box are trademarks of Citrix Systems, Inc. and/or one or more of its
subsidiaries, and may be registered in the United States Patent and Trademark Oce and in other countries.
VMware, VMware View, and VMware Horizon View are trademarks or registered trademarks of the VMware, Inc.
PCoIP is a registered trademark of Teradici Corporation in the United States and/or other countries.
Other product names mentioned herein are used for identication purposes only and may be trademarks and/or
registered trademarks of their respective companies.

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About This User’s Manual
This manual provides detailed instructions on how to set up, use, manage, and maintain Atrust t170 thin clients.
Manual Structure and Subjects
Chapter Subject
1 Provides an overview of Atrust t170 thin clients.
2 Provides detailed instructions on how to set up Atrust t170 thin clients.
3 Provides the basics of how to use Atrust t170 thin clients.
4Provides instructions on how to congure client settings and customize Atrust t170 thin clients
with the Atrust Client Setup console.
Appendices Provides supplementary instructions on the maintenance of Atrust t170 thin clients.
Specications Provides detailed information on key components of Atrust t170 thin clients.
Notes, Tips, and Warnings
Throughout this manual, the notes, tips, and warnings in the following formats are used to provide important
information, useful advice, and prevent injuries to you, damage to your devices, or loss of data on your system.
NOTE
• A note provides important information for a specic situation.
TIP
• A tip gives a piece of useful advice to perform a task more eciently.
WARNING
• A warning provides crucial information that must be followed to prevent injuries to
you, damage to your devices, or loss of data on your system.

iii
Style Conventions
The following styles are used throughout this manual while referring to operational items on input devices,
hardware panels, or application interfaces.
Item Style Example
keys on the keyboard bold Ctrl + F2, Ctrl + Alt + F9, Alt + Tab
application windows or
entry lists
rst letter
capitalized ICA Connection list, RDP Connection list, View Connection list
buttons or tabs on a
window, toolbars, taskbar,
or menu
bold OK, Next, Save, Applications tab
options on a window,
screen, list, or menu bold Use Application Mode, Remote Desktop Services, Better Appearance (32-bit), Web Logon
selecting a series of options bold Applications > Citrix ICA, Applications > Remote Desktop,
Applications > VMware View, System > FBWF

iv
Safety and Regulatory Information
Regulatory Statement
Federal Communications Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment o and
on, the user is encouraged to try to correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modications not expressly approved by the party responsible for compliance could
void the user’s authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
IMPORTANT NOTE:
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance 20 cm between the radiator & your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

v
Regulatory Information
WEEE (Waste Electrical and Electronic Equipment) Directive
 In the European Union, this symbol indicates that this product should not be disposed of with
household waste. It should be deposited at an appropriate facility to enable recovery and recycling. For
proper disposal, please contact your local recycling or hazardous waste center.
Safety Information
WARNING
• Use only power supplies listed in the user instructions.
WARNING
• Risk of explosion if battery is replaced by an incorrect type. Dispose of used
batteries according to the instructions.
WARNING
• For safety, do not make mechanical or electrical modications to the equipment.
• Do not remove equipment covers and access any of the components inside the
equipment. Any access inside the equipment without an authorized or certied
technician may cause serious injuries and damage. For any problem, contact your
dealer for assistance.
• You should only make repairs as authorized by the product documentation.
Repairs, replacement, expansion, and upgrades not performed by a certied service
technician may cause injuries to you, damage your system, and void your warranty.

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Certication Information
Atrust t170 thin clients that earn the ENERGY STAR prevent
greenhouse gas emissions by meeting strict energy eciency
guidelines set by the U.S. Environmental Protection Agency and
the U.S. Department of Energy.
NOTE
• Display O Mode
Within 15 minutes of user inactivity, the display will be turned o to reduce
power consumption by the factory default. The display returns to the Display
Normal mode upon sensing a request from a user such as moving the mouse
or pressing a key.
(To adjust the setting, log in to the system with an administrative account,
click Start > Control Panel > System and Security > Power Options >
Choose when to turn o the display, select a desired option through the
drop-down menu, and then click Save Changes to apply.)
• System Sleep Mode
To switch to the System Sleep mode for your t170, please do the following:
1. Press Alt + F4 on the keyboard.
2. On the appeared window, click the drop-down menu to select Sleep.
(To return to the Normal mode, press the Power button. You may need to
provide user credentials.)
NOTE
• The default power management settings have been selected for compliance with
ENERGY STAR that are recommended by the ENERGY STAR program for optimal
energy savings.

vii
Table of Contents
Copyright and Trademark Statements i
Limitation of Liability i
Trademark Statements i
About This User’s Manual ii
Manual Structure and Subjects ii
Notes, Tips, and Warnings ii
Style Conventions iii
Safety and Regulatory Information iv
Regulatory Statement iv
Regulatory Information v
Safety Information v
Certication Information vi
1 Overview 1
1.1 Introduction 3
1.2 Features 3
1.3 Package Contents 4
1.4 Exterior Views 4
1.5 Panel Components 5
1.6 LED Indicators 7
1.7 Before Getting Started 7
1.8 Service Access with your t170 8
2 Setting Up Your t170 9
2.1 Positioning Your t170 11
2.2 Assembling the AC Adapter 14
2.3 Getting Connected 15
3 Getting Started 17
3.1 Standard Shortcuts 19
3.2 Accessing Citrix Services 20
3.3 Accessing Microsoft Remote Desktop Services 22
3.4 Accessing VMware View and Horizon View Services 23
4 Conguring Client Settings 25
4.1 Atrust Client Setup 27
4.1.1 Interface Overview 27
4.1.2 Client Settings at a Glance 28
4.2 Conguring System Settings 29
4.2.1 System Tab Overview 29

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4.2.2 Available Settings at a Glance 30
4.2.3 Conguring the Access Privileges and Password of Atrust Client Setup 31
4.2.4 Conguring Shadow Settings for Remote Assistance 33
4.2.5 Updating Firmware from the Management Computer 34
4.2.6 Taking Snapshots for Mass Deployment 37
4.2.7 Deploying a System Image with a Created Snapshot 39
4.2.8 Conguring FBWF (File-Based Write Filter) 42
4.3 Conguring External Device Settings 44
4.3.1 Devices Tab Overview 44
4.3.2 Available Settings at a Glance 44
4.3.3 Conguring Settings for USB Storage Devices 45
4.3.4 Disabling or Enabling Attached Audio Devices 46
4.4 Conguring User Interface Settings 47
4.4.1 User Interface Tab Overview 47
4.4.2 Available Settings at a Glance 47
4.4.3 Conguring the Display of Standard Desktop Shortcuts for Quick Access 48
4.5 Conguring Service Access Settings 49
4.5.1 Applications Tab Overview 49
4.5.2 Available Settings at a Glance 50
4.5.3 Conguring Basic RDP Connection Settings 50
4.5.4 Accessing Remote Desktop Services 52
4.5.5 Conguring Advanced RDP Connection Settings 52
4.5.6 Conguring Basic ICA Connection Settings 57
4.5.7 Accessing Citrix Services 64
4.5.8 Conguring Advanced ICA Connection Settings 70
4.5.9 Conguring VMware View Connection Settings 81
4.5.10 Accessing VMware View or Horizon View Services 83
4.5.11 Conguring Advanced View Connection Settings 85
4.5.12 Conguring Web Browser Settings 87
Appendices 91
A.1 Resetting Your t170 to the Unmanaged State 93
A.2 Restoring Your Operating System 94
Specications 97

Overview
1
This chapter provides an overview of your t170 thin clients.
1.1 Introduction
Desktop virtualization and simple endpoint devices 3
1.2 Features
Key features of Atrust t170 3
1.3 Package Contents
Check your package contents 4
1.4 Exterior Views
Overview of thin client outside elements 4
1.5 Panel Components
Descriptions of front and rear panel components 5
1.6 LED Indicators
Descriptions of signals for LED indicators 7
1.7 Before Getting Started
About FBWF (File-Based Write Filter)
About the default user accounts
About the behavior of the system startup
7
7
8
1.8 Service Access with your t170
Standard and customized desktop shortcuts 8

Overview
Introduction
3
1.1 Introduction
Desktop virtualization provides a new perspective to reconsider the design and implementation of an IT
infrastructure. In a desktop virtualization infrastructure, a station is no longer a cumbersome desktop, but simply an
endpoint device for users to access delivery services from the server(s).
With the introduction of the desktop virtualization technologies, you can considerably benet from:
• On-demand access to applications / desktops
• Centralized management of work environments
• Drastically reduced endpoint software / hardware issues
• Simplied system maintenance
• Improved system security
• More scalability with low-cost endpoint devices
1.2 Features
The key features of Atrust t170 thin clients are:
• Support for a wide range of desktop virtualization solutions from industry-leading companies:
 Microsoft® Remote Desktop
 Citrix® XenApp™, XenDesktop®, and VDI-in-a-Box™
 VMware® View™ and VMware® Horizon View™
• Support for high-denition technologies:
 Microsoft® RemoteFX®
 Citrix® HDX™
 VMware® View™ PCoIP®
• Simple click-access to various applications/desktops
• Built-in Atrust Client Setup as the local client management console

Overview
Package Contents
4
1.3 Package Contents
Please check your package contents. Ensure that all of the items are present in your package. If any items are
missing or damaged, please contact your dealer immediately.
Atrust t170 AC Adapter Quick Start Guide
NOTE
• Your package may not contain a hard copy of the Quick Start Guide. In this
case, a soft copy in PDF format will be provided.
1.4 Exterior Views
Right Rear View Left Front View
Rear Panel Front Panel

Overview
Panel Components
5
1.5 Panel Components
Front Panel Components
No. Component Sign Name Description
1Power LED Indicates the status of power.
2Power button Press to turn on the thin client.
3Microphone port Connects to a microphone.
4Headphone port Connects to a set of headphones or a
speaker system.
5USB port Connects to a USB device.
1
2
3
4
5

Overview
Panel Components
6
Rear Panel Components
No. Panel Component Sign Component Name Description
6DVI-D port Connects to a monitor.
7USB port Connects to a keyboard or mouse.
8VGA port Connects to a monitor.
9LAN port Connects to a network.
10 DC IN Connects to an AC adapter.
6
7
8
9
10

Overview
LED Indicators
7
1.6 LED Indicators
Your t170 is equipped with a Power LED to indicate the state of power. The meanings of LED signals
are described as follows:
LED Signal Meaning
Power LED
Off The client is off.
Orange The client is in Sleep mode.
Blue The client is on.
The LAN port of your t170 has two LED indicators showing the state of networking. The meanings of
LED signals are described as follows:
Left LED
(transmission rate)
Right LED
(transmission activity) Meaning
LED Signal
Off Off The client is not connected to a LAN.
Off Amber blinking The client connects to a 10 Mbps LAN.
Orange Amber blinking The client connects to a 100 Mbps LAN.
Green Amber blinking The client connects to a 1000 Mbps LAN.
1.7 Before Getting Started
About FBWF (File-Based Write Filter)
Before getting started on client conguration through the Atrust Client Setup console or through the Windows
Embedded Standard operating system, please note that in a session any changes to the system will not be kept by
default after the system restart. This is due to a special feature called FBWF (File-Based Write Filter) in your Windows
Embedded-based system.
You can change the default via the Atrust Client Setup console. It’s strongly recommended that you read the related
section in this user’s manual rst before making any changes to your system.
WARNING
• Please read the following section FIRST before making any changes to your system:
“4.2.8 Conguring FBWF (File-Based Write Filter)” on page 42.
About Default User Accounts
There are two default user accounts for your Windows Embedded-based system: one is the standard, the other
administrative. The default credentials are shown as follows:
Type Account Name Password
Administrator Administrator Atrustadmin
Standard user User Atrustuser
NOTE
• The passwords are case sensitive.

Overview
Service Access with your t170
8
About the Behavior of System Startup
Every time when the system is started up, it will automatically log in to the Windows Embedded operating system
using the default standard user account as indicated in the preceding table about default user accounts.
1.8 Service Access with your t170
With Atrust t170, you can simply access desktop virtualization solutions from Microsoft, Citrix, and VMware, by
mouse-clicking. Two types of access shortcuts are available: standard and customized. The former is available on
the desktop of Windows Embedded by default; the latter can be created and customized through the Atrust Client
Setup console.
Standard Desktop Shortcuts
You can nd the instructions on how to use standard desktop shortcuts to access on-demand applications or
desktops in chapter 3“Getting Started” on page 17 or in the Quick Start Guide for t170.
Customized Desktop Shortcuts
You can nd the instructions on how to create and customize access shortcuts in chapter 4 “Conguring Client
Settings”on page 25.

Setting Up Your t170
2
This chapter provides detailed instructions on how to set up your
t170 thin clients.
2.1 Positioning Your t170
To mount your t170
Step 1: Remove the Stand from Your t170
Step 2: Understand Your Stand / VESA Mount Kit for t170
Step 3: Store Screws inside the Bracket
Step 4: Remove Screws from the Bracket
Step 5: Mount Your t170
11
12
13
13
14
2.2 Assembling the AC Adapter
How to assemble the AC adapter and its detached plug 14
2.3 Getting Connected
How to connect peripherals and power for t170 15