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Frequently asked questions
Why does water come out of the air inlet when I stop showering?
How do I know microbubblesare being generated?
Why does water come out of the air inlet when I’m showering?
A. There is no need for concern. When you stop showering, Purebble drains
anyremaining water from the air inlet. Draining also cleans the air inlet.
A. When you turn on the shower underwater, you will be able to see bubbles.
However, the bubbles should not cloud the water. As the microbubbles
are formed, you will also hear the air inlet takingin air.
A. This issuecouldbecausedby either of followingreasons: A foreign
substance may have gotten in the inlet, lowering the water flow rate and
pressure. Alternatively, limebuildup could have clogged the shower jet
panel. Please referto page 3.
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Guarantee and After-Purchase
WARRANTY LIMITATIONS
CLAIM PROCEDURES:
STANDARD ONE YEAR MANUFACTURER WARRANTY:
The manufacturer warrants this product to be free from defects in workman-
ship and materials,under normal residential use and conditions, for a period
of one (1) year for the original invoice date.
Shipping and handling fees are to be paid for by the customer.
The manufacturer agrees, at its option during the warranty period, to repair
any defect in material or workmanship or to furnish a repaired or refurbished
product of equal value in exchange without charge (except for a fee for
shipping, handling, packing, return postage, and insurance which will be
incurred by the customer). Such repair or replacement is subject to
verification of the defect or malfunction and proof of purchase as confirmed
by showing the model number on original dated sales receipt.
This warranty does not include:
• Any condition resulting from other-than-ordinary residential use or any use
for which the product was not intended, such as use in rental or contract trade
or commercial use;
• Any condition resulting from incorrect or inadequate maintenance or care;
• Damage resulting from misuse, abuse, negligence, accidents or shipping
damage;
• Dissatisfaction due to buyer’s remorse;
• Normal wear and tear;
• Damages incurred during transportation;
• Damages incurred during assembly or maintenance;
• Any used, previously- displayed items.
All warranty claims must be filed by the consumer to the retailer of this product,
who in turn is to contact the manufacturer regarding any warranty return or
replacement. We will not handle claims from the consumer directly. Please retain
invoices for a minimum of one year for warranty purposes.
• Claims for defective merchandise must be made within ONE year from invoice
date. Claims for missing parts must be made within 60 calendar days after the
merchandise is received.
• Anyclaimfordefectivemerchandise returns must be packed in original
packaging.
• We reserve the right to specify that items be returned to the original warehouse
for inspection or be inspected by our representative in the field.
• Pictures are required to claim defective merchandise, along with a copy of
the original invoice.
• If the claim is justified, theitem(s) or part(s) will be repaired or replaced or a
credit will beissued.It is our policy to replace parts whenever possible.
