Austro Flamm Dexter 2.0 User manual

Operating manual
Dexter 2.0
www.austroflamm.com

Operating manual
28/09/2023
Version: 2.0
LEGAL NOTICES
Owner and publisher
AUSTROFLAMM GMBH
Austroflamm-Platz 1
A- 4631 Krenglbach
Tel: [phone] / 46 443
www.austroflamm.com
[email protected]
Edited by: Olivera Stojanovic
Illustrations: Konstruktion
Text: Technical department (Austroflamm)
Copyright
All Rights reserved. The contents of these instructions may be reproduced or distributed only with the
consent of the publisher! Printing, spelling and typographical errors reserved.
The information in this document is subject to change without prior notice and should not be construed
as a commitment by Austroflamm GmbH. Austroflamm GmbH assumes no responsibility for any errors
that may appear in this document.

Operating manual Dexter 2.0 Contents
3
Contents
1 General information ............................................................................................................................................ 5
2 Purpose of the manual........................................................................................................................................ 6
2.1 Storing the manual .............................................................................................................................. 6
2.2 Structure of the manual....................................................................................................................... 6
2.3 Representations used.......................................................................................................................... 6
2.4 Version control..................................................................................................................................... 6
2.5 Abbreviations....................................................................................................................................... 7
3 Safety..................................................................................................................................................................... 8
3.1 Importance of the safety instructions................................................................................................ 8
3.2 General safety instructions ................................................................................................................. 8
3.3 Special types of danger and personal protective equipment ....................................................... 9
4 Product overview................................................................................................................................................. 10
4.1 Intended use ........................................................................................................................................ 10
4.2 Identification of the product............................................................................................................... 10
4.3 Energy label.......................................................................................................................................... 12
4.4 Positioning of the nameplates ........................................................................................................... 12
5 Technical data ...................................................................................................................................................... 13
5.1
Technical data according to Regulation (EU) 2015/1185 and delegated Regulation (EU)
2015/1186 ........................................................................................................................................... 13
5.2 General specifications Dexter 2.0 left ............................................................................................... 15
5.3 General specifications Dexter 2.0 right ............................................................................................ 16
6 Transport, handling and storage....................................................................................................................... 17
6.1 Transportation...................................................................................................................................... 17
6.2 Transport aid ........................................................................................................................................ 17
6.3 Storage.................................................................................................................................................. 18
7 Requirements at the installation location ........................................................................................................ 19
7.1 Safety distances to be observed........................................................................................................ 19
7.2 Combustion air .................................................................................................................................... 19
7.3 Chimney requirements ....................................................................................................................... 19
7.4 Floor load-bearing capacity ............................................................................................................... 19
7.5 Floor condition..................................................................................................................................... 19
7.6 Room of installation............................................................................................................................. 20
8 Fuel material/-quantity ....................................................................................................................................... 21
8.1 Fuel........................................................................................................................................................ 21
8.2 Fuel quantity......................................................................................................................................... 23
9 Installation ............................................................................................................................................................ 24
9.1 Risks and dangers................................................................................................................................ 24
9.2 Execution .............................................................................................................................................. 24
9.2.1 Inserting the shadow gap ................................................................................................................... 24
9.2.2 Mounting the supply air connection at the rear .............................................................................. 25
9.2.3 Rearranging the flue pipe connection .............................................................................................. 26

Contents Operating manual Dexter 2.0
4
9.2.4 Mounting the external air connection at the bottom...................................................................... 28
9.2.5 Mounting the Keramott....................................................................................................................... 29
9.2.6 Installing the HMS................................................................................................................................ 29
9.2.7 Mounting the side boxes .................................................................................................................... 30
9.2.8 Mounting the door .............................................................................................................................. 32
10 Settings ................................................................................................................................................................. 33
10.1 Adjusting the door lock ...................................................................................................................... 33
10.2 Adjusting the door .............................................................................................................................. 34
11 Commissioning .................................................................................................................................................... 35
11.1 Initial Commissioning.......................................................................................................................... 35
11.2 Balanced Flue Operation.................................................................................................................... 35
12 Operation.............................................................................................................................................................. 36
12.1 Before heating up................................................................................................................................ 36
12.2 Making fire correctly............................................................................................................................ 36
12.3 Heating in the transition period......................................................................................................... 37
13 Maintenance......................................................................................................................................................... 38
13.1 Changing the seal on the door.......................................................................................................... 38
14 Cleaning................................................................................................................................................................ 39
14.1 Cleaning the stove, flue gas ducts and flue pipe ............................................................................ 39
14.2 Emptying the ash box ......................................................................................................................... 39
14.3 Cleaning the door window................................................................................................................. 40
14.4 Cleaning surfaces ................................................................................................................................ 41
15 Help ....................................................................................................................................................................... 42
15.1 Firebox lining ....................................................................................................................................... 43
15.2 What to do in the event of a chimney fire......................................................................................... 43
15.3 What to do in the event of faults........................................................................................................ 43
16 Accessories ........................................................................................................................................................... 44
17 Spare parts............................................................................................................................................................ 45
18 Dismantling .......................................................................................................................................................... 49
18.1 Removing the rear panel .................................................................................................................... 49
18.2 Removing the door.............................................................................................................................. 50
19 Disposal................................................................................................................................................................. 51
20 Guarantee / warranty .......................................................................................................................................... 53
21 Start up log ........................................................................................................................................................... 54
22 Service Report...................................................................................................................................................... 55

Operating manual Dexter 2.0 EN 1 | General information
5
1 General information
You have decided in favor of an Austroflamm stove.
Congratulations on your decision and thank you for your trust.
Correct operation and care are essential for trouble-free operation and long service life.
The information in this manual is of a general nature. National and European standards, local and
building regulations, together with fire regulations must be complied with.
Read these instruction through carefully before installation and operation. No liability or warranty
claims apply for damage incurred by failure to follow this manual.
Please observe the instructions in the individual sections.
This manual is a component part of the stove. It includes all the important information for both the
dealer and the customer.
Personally hand over this manual to the owner of the stove together with an introduction to the system
(heating operations).
In the following list we give you an overview of which sections are important for whom:
Complete operating manual General information
Purpose of the manual
Safety
Product overview
Technical data
Requirements at the installation location
Fuel material/-quantity
Settings
Commissioning
Operation
Maintenance
Cleaning
Help
Accessories
Spare parts
Dismantling
Disposal
Guarantee / warranty
Data processing
Service Report

2 | Purpose of the manual EN Operating manual Dexter 2.0
6
2 Purpose of the manual
This manual is a component part of the stove and is intended to contribute to the stove being safely in-
stalled and maintained.
TIP
Please read this manual before using the stove for the first time.
2.1 Storing the manual
Store this manual in case you need it. A current version of the manual can be found online at our
homepage www.austroflamm.com.
2.2 Structure of the manual
The table of contents can be found on page 3.
Illustrations in this manual may differ from the delivered product.
2.3 Representations used
The following representations are used in this manual:
Steps with mandatory adherence to the sequence
üPrerequisite
1) Step 1
2) Step 2
3) …..
ðIntermediate result / additional information
ðResult
Steps and bullet points without mandatory sequence
• ….
• ….
– ….
– ….
Cross-references
See Technical Data
Useful tips
TIP
Fuel
Use only the recommended fuel!
2.4 Version control
We update our manuals on a continual basis. The current version can be found at our homepage
www.austroflamm.com.

Operating manual Dexter 2.0 EN 2 | Purpose of the manual
7
2.5 Abbreviations
HMS Heat Memory System
ST Stoves

3 | Safety EN Operating manual Dexter 2.0
8
3 Safety
In this manual we give you numerous safety instructions for the safe operation of your stove. These in-
structions are characterized differently as follows, depending on their importance:
3.1 Importance of the safety instructions
NOTICE
Particular behaviour and/or activities that are required for safe working. Failure to follow this can result
in material damage.
CAUTION
Possible dangerous situation (light or minor injuries and material damage).
WARNING
Possibly imminent danger to life and health of persons (severe injuries or death).
DANGER
Immediately imminent danger to life and health of persons (severe injuries or death).
3.2 General safety instructions
• The information in this manual represents generally applicable standards and rules. National and
European standards, local and building regulations, together with fire regulations must also be
complied with.
• Before operating your stove, carefully read through the entire manual and observe the instructions
and warnings.
• Austroflamm GmbH accepts no liability or responsibility for the connection of our heating appli-
ances to shared exhaust pipes/chimneys – multiple occupancy. For more information consult a
chimney sweep and check your national, regional and local building regulations.
• Only approved transport aids with sufficient load-bearing capacity may be used to transport your
stove.
• Caution - varnish is not an anti-rust protection!
• Burn only the fuel listed and approved in the section.
• It is strictly forbidden to burn or introduce highly flammable or explosive substances, such as
empty aerosols and the like, into the firebox or to store them in the immediate vicinity of your stove
due to the risk of explosion.
• No loose or easily flammable items of clothing should be worn when laying the fire.
• Please note that placing non-heat-resistant objects on, or near, the stove is forbidden.
• Do not place any items of laundry on the stove to dry. Laundry racks or the like must be placed at a
sufficient distance from the stove. – (Fire hazard!)
• This stove is not a slow-burn fire.
• While your stove is in operation, it is forbidden to process highly flammable or explosive sub-
stances in the same room or in adjoining rooms.
• The stove must only be operated with the doors closed.
• The door and all the stove’s control devices must be closed when the stove is not in operation.

Operating manual Dexter 2.0 EN 3 | Safety
9
• Please note that the surfaces of this stove heat up considerably during operation. We recommend
that you use the protective glove supplied to operate your stove.
• Please alert children to these dangers, and keep them away from the stove when it is operating.
DANGER
Danger of overheating
To prevent damage you must NEVER operate your stove with a greater quantity of fuel than the
quantity given in these instructions, either during its initial commissioning or every time you sub-
sequently light it up again!
• Your stove is not suitable for use as a ladder or a stand.
3.3 Special types of danger and personal protective equipment
For certain activities such as installation/dismantling, particular care must be taken that the following
safety equipment is worn:
Safety gloves
Safety shoes

4 | Product overview EN Operating manual Dexter 2.0
10
4 Product overview
4.1 Intended use
The Austroflamm stove described in this manual is manufactured and tested with a type A1 self-closing
and locking door under EN 13240.
NOTICE
Operation is only permissible with closed/bolted door.
4.2 Identification of the product
In the following illustrations we give an overview of the most important dimensions and the nameplate
positioning.
386
618
233
235
471
424
294
c
b
a
d
957
102
231
1067
862
130
125
160
125
1500
-2
Fig.1: Dexter l & r dimensions

Operating manual Dexter 2.0 EN 4 | Product overview
11
618 618 191 422
191
382
191
191
Fig.2: Dexter l & r set-up box dimensions

4 | Product overview EN Operating manual Dexter 2.0
12
1
ad
b c
Fig.3: Safe distances (a,b,c) / air regulator
1) Open (+) and closed (-) (primary/secondary air control-
ler)
4.3 Energy label
I I I
A+
A
B
C
D
E
F
G
A
2015/1186
6,0
kW
ENERGIA · ЕНЕРГ ИЯ · ΕΝΕΡΓΕΙΑ · ENERGIJA · ENERGY · ENERGIE · ENERGI
A++
A+
A+++
A++
A+
A-80%
A-60%
A-40%
A-20%
Austrof amm DEXTER 2.0 / RECHTS
I I I
A+
A
B
C
D
E
F
G
A
2015/1186
6,0
kW
ENERGIA · ЕНЕРГ ИЯ · ΕΝΕΡΓΕΙΑ · ENERGIJA · ENERGY · ENERGIE · ENERGI
A++
A+
A+++
A++
A+
A-80%
A-60%
A-40%
A-20%
Austrof amm DEXTER 2.0 / LINKS
Fig.4: Dexter 2.0 l + r energy label
4.4 Positioning of the nameplates
Here we show where you can find the type plate. You received a copy of the type plate with the stove.
You can find a copy of the type plate of your stove on the back of the manual you get with your stove.
Fig.5: Nameplate
The type label is located on the rear of the stove.

Operating manual Dexter 2.0 EN 5 | Technical data
13
5 Technical data
As a type 1 stove, a connection to a chimney already occupied with other solid-fuel stoves and ovens is
possible provided that the chimney rating under DIN 4705 – part 3, does not contravene this.
5.1 Technical data according to Regulation (EU) 2015/1185 and delegated
Regulation (EU) 2015/1186
Contact details for the manufacturer or their authorised representative
Manufacturer: Austroflamm GmbH
Contact: -
Address: Austroflamm-Platz 1
4631 Krenglbach
Austria
Appliance details
Model identification(s): Dexter 2.0 l + r
Equivalent models: -
Test reports: 1721 / DBI F 17/07/0502
Applied harmonized standards: EN 13240
Other standards/technical specifications. Specifications: -
Indirect heating function: no
Direct heat output: 6.0
Indirect heat output1: -
Properties for operation with the preferred fuel
Space heating annual use efficiency ηs: 70.0
Energy efficiency index (EEI): 106
Particular precautions for assembly, installation or maintenance
Described in the individual sections of the operating manual.
Fuel Preferred
fuel
(only one)2:
Other suit-
able fuel(s)3:
ηs
[x%]:
Space heating emis-
sions at nominal
thermal efficiency (*)
Space heating emis-
sions at minimum
heat efficiency4 (*) (**)
PM OGC CO NOx PM OGC CO NOx
[x] mg/Nm³ (13% O2)5[x] mg/Nm³ (13%
O2)6
Log, moisture content ≤
25 %
yes no 70.0 11 71 1000 91 - - - -
Compregnated laminated
wood,
moisture content < 12 %
no no - - - - - - - - -
Other woody biomass no no - - - - - - - - -
Non-woody biomass no no - - - - - - - - -
Anthracite and dry steam
coal
no no - - - - - - - - -
Coking coal no no - - - - - - - - -
Semi-coke no no - - - - - - - - -
Bituminous coal no no - - - - - - - - -
Lignite briquettes no no - - - - - - - - -

5 | Technical data EN Operating manual Dexter 2.0
14
Peat briquettes no no - - - - - - - - -
Briquettes made from a
mixture of fossil fuels
no no - - - - - - - - -
Other fossil fuels no no - - - - - - - - -
Briquettes made from mix-
ture of biomass and fossil
fuels
no no - - - - - - - - -
Other mixture made of
biomass and solid fuels
no no - - - - - - - - -
(*) PM = dust, OGC = organic gaseous connections, CO = carbon monoxide, NOx = nitrogen oxide
(**) Only required when using correction factors F(2) or F(3).
Properties for exclusive operation with the preferred fuels7
Specification Symbol Value Unit Specification Symbol Value Unit
Heat output Thermal efficiency (fuel efficiency) (based on the NCV)
Nominal heat effi-
ciency
Pnom 6.0 kW Thermal efficiency (fuel ef-
ficiency) at nominal heat
efficiency
ηth,nom 80.0 %
Minimum heat
output (standard
value)
Pmin - kW Thermal efficiency (fuel ef-
ficiency) at minimum heat
output (standard value)
ηth,min - %
Auxiliary power consumption Type of heat output/room temperature control
At nominal heat
efficiency
elmax -kW single-level heat output, no room temperature
control
yes
At minimum heat
output
elmin -kW two or more manually adjustable levels, no room
temperature control
no
In standby condi-
tion
elSB -kW room temperature control with mechanical ther-
mostat
no
Pilot flame power requirement with electronic room temperature control no
Pilot flame power
requirement
(if present)
Ppilot - kW with electronic room temperature control and day-
time regulation
no
with electronic room temperature control and
weekday regulation
no
Other regulation options
(multiple selections possible)
room temperature control with presence detection no
room temperature control with open window de-
tection
no
with remote control option no
1 There is no entry for fireplaces without water-carrying components.
2 Values for annual use efficiency and emissions must be given here for the preferred fuel.
3 Values for annual use efficiency and emissions must be given here for all other suitable fuels.
4 Corresponds to partial load heat output as per EN 16510
5 Specification in mg/m³ for heated filter method (in compliance with Annexe III, number 4, letter a,
section i, point 1) or g/kg for measurement in dilution tunnel (in compliance with Annexe III, number 4,
letter a, section i, point 2 and 3.)
6 Specification mg/m³ for heated filter method (in compliance with Annexe III, number 4, letter a, sec-
tion i, point 1) or g/kg for measurement in dilution tunnel (in compliance with Annexe III, number 4, let-
ter a, section i, point 2 and 3.)

Operating manual Dexter 2.0 EN 5 | Technical data
15
7 Specifications must be made here for the preferred fuel only.
5.2 General specifications Dexter 2.0 left
Dimensions and weight
Height [mm] 957
Width [mm] 618
Depth [mm] 424
Combustion chamber width [mm] 471
Combustion chamber height [mm] 386
Combustion chamber depth [mm] 235
Baking compartment width [mm] -
Baking compartment height [mm] -
Baking compartment depth [mm] -
Warming drawer, width [mm] -
Warming compartment height [mm] -
Warming drawer, depth [mm] -
Dimensions, a (with Austroflamm elbow piece) [mm] 1067
Dimensions, b (with Austroflamm elbow piece) [mm] 862
Dimensions, c (with Austroflamm elbow piece) [mm] 294
Dimensions, d (with Austroflamm elbow piece) [mm] 231
Flue pipe outlet, diameter [mm] 150
Outside air connection diameter [Ømm] 125
Weight, basic appliance [kg] 162
Weight Xtra [kg] -
Weight, HMS [kg] 51
Total weight inc. steel case (STM) [kg] 162
Total weight inc. ceramic case (KGM) [kg] -
Total weight inc. soapstone case (SPM) [kg] -
a: Safety distance to combustible materials, front [mm] 1200
b: Safety distance to combustible materials, left [mm] 800
c: Safety distance to combustible materials, rear [mm] 100
d: Safety distance to combustible materials, right [mm] 300
Safety distance to combustible materials, floor [mm] 0
Output
Nominal heat efficiency [kW] 6.0
Minimum heat output [kW] 3.5
Maximum heat output [kW] 8.0
Minimum room heating capacity [m³] 65
Maximum room heating capacity [m³] 165
Energy efficiency class A
Data for the chimney sweep
Exhaust gas mass flow [g/s] 6.0
Flue gas temperature [°C] 326
Minimum delivery pressure at nominal heat output [Pa] 12
at 0.8 times nominal heat output [Pa] 10

5 | Technical data EN Operating manual Dexter 2.0
16
5.3 General specifications Dexter 2.0 right
Dimensions and weight
Height [mm] 957
Width [mm] 618
Depth [mm] 423
Combustion chamber width [mm] 471
Combustion chamber height [mm] 386
Combustion chamber depth [mm] 235
Baking compartment width [mm] -
Baking compartment height [mm] -
Baking compartment depth [mm] -
Warming drawer, width [mm] -
Warming compartment height [mm] -
Warming drawer, depth [mm] -
Dimensions, a (with Austroflamm elbow piece) [mm] 1067
Dimensions, b (with Austroflamm elbow piece) [mm] 862
Dimensions, c (with Austroflamm elbow piece) [mm] 294
Dimensions, d (with Austroflamm elbow piece) [mm] 231
Flue pipe outlet, diameter [mm] 150
Outside air connection diameter [Ømm] 125
Weight, basic appliance [kg] 162
Weight Xtra [kg] -
Weight, HMS [kg] 51
Total weight inc. steel case (STM) [kg] 162
Total weight inc. ceramic case (KGM) [kg] -
Total weight inc. soapstone case (SPM) [kg] -
a: Safety distance to combustible materials, front [mm] 1200
b: Safety distance to combustible materials, left [mm] 300
c: Safety distance to combustible materials, rear [mm] 100
d: Safety distance to combustible materials, right [mm] 800
Safety distance to combustible materials, floor [mm] 0
Output
Nominal heat efficiency [kW] 6.0
Minimum heat output [kW] 3.5
Maximum heat output [kW] 8.0
Minimum room heating capacity [m³] 65
Maximum room heating capacity [m³] 165
Energy efficiency class A
Data for the chimney sweep
Exhaust gas mass flow [g/s] 6.0
Flue gas temperature [°C] 326
Minimum delivery pressure at nominal heat output [Pa] 12
at 0.8 times nominal heat output [Pa] 10

Operating manual Dexter 2.0 EN 6 | Transport, handling and storage
17
6 Transport, handling and storage
6.1 Transportation
Fig.6: Crate
Immediately checked the goods delivered for complete-
ness and damage in transit.
Before installing the stove, check that all movable parts are
working. Any defects before the installation of the stove
must be reported.
Transport is with a crate. The crate facilitates transport of
the stove using a lifting truck or forklift.
Remove the crate and dispose of it appropriately.
6.2 Transport aid
The carrying aids are used solely for transporting the stove.
NOTICE
After it has been transported, the carrying aids must be removed from the appliance
Fig.7: Carrying aids

6 | Transport, handling and storage EN Operating manual Dexter 2.0
18
6.3 Storage
The stove must be stored in a dry room/warehouse. Protect against dirt, heat and moisture.
The following illustrations are attached to the crate and must be observed:
• Fragile – always place upright – protect against moisture
and store dry.
• Remove and dispose of packing material in an environ-
mentally friendly manner.
• The crate can be disposed of in the separate collection
for packaging. Local disposal regulations must be ob-
served.

Operating manual Dexter 2.0 EN 7 | Requirements at the installation location
19
7 Requirements at the installation location
7.1 Safety distances to be observed
1
ad
b c
Fig.8: Safety distances
Safety distances to be observed (minimum distances – see
also type plate).
• a) 1200 mm(at the front in the radiation area)
• b) 800 mm (at the left sides in the radiation area)
• c) 100mm (rear)
• d) 300 mm(at the right side in the radiation area)
7.2 Combustion air
An adequate supply of combustion air must be provided during operation. With a modern very thick
building shell it can happen that the combustion air supply is not guaranteed for balanced flue opera-
tion or that the draft behaviour is impaired. In this case an adequate supply of combustion air must be
provided. Your Austroflamm specialist dealer will be happy to advise you.
TIP
Ensure that combustion air openings are not closed!
7.3 Chimney requirements
When connecting the flue pipes to the chimney, national and/or local safety regulations must be com-
plied with. Your Austroflamm stove is fitted at the factory with a flue outlet at the top (diameter 130
mm). The connection can, as described in these instructions, be rearranged to the bottom. When con-
necting with other pipe diameters the approval of your responsible chimney sweep is required. The
flue pipe connection and flue pipe transitions must be sealed accordingly. Your Austroflamm specialist
dealer knows the guidelines and will be happy to advise you. For your own safety the connection of
the flue pipe must be carried out by a technically competent person.
7.4 Floor load-bearing capacity
Before installing, verify whether the load-bearing capacity of the substructure can withstand the weight
of your Austroflamm stove.
With regards to loading capacity, for floors with underfloor heating we refer you to your structural en-
gineer responsible for statical calculations, builder, etc.
7.5 Floor condition
Austroflamm stoves can be placed directly on the floor.
The fire protection regulations for operating a wood-burning or pellet stove vary depending upon the
location and appliance. We recommend you obtain this information from your chimney sweep or the
specialist dealer in your area.

7 | Requirements at the installation location EN Operating manual Dexter 2.0
20
7.6 Room of installation
Note that the room in which the stove is installed must have at least one door / one window leading to
the outside, or be directly connected to such a room. For balanced flue operation, other heating appli-
ances and extractor hoods must not be operated together with this heating appliance as part of the
room air system.