Autodesk 657B1-000110-S001 - Maya - Mac User manual

Autodesk® Maya® 2009
Graphics Hardware Qualification
Microsoft®Windows®Platform
Last updated: March 30, 2009.
Readme First
The information contained in the Readme First document applies to all
hardware qualification executed on the Autodesk Maya 2009 software product
release and should be acknowledged by all users prior consulting the
qualification charts.
What’s New
Make sure you look at our latest additions to this document, which are: new
NVIDIA®FX 3800 & FX 1800 and ATI™ FirePro v7750 graphics cards results and
caveats.
Contents
Readme First
What’s New
Graphics Cards & Drivers
Caveats & Limitations
Operating System Dependent &
Miscellaneous Issues
Notes on Operating Systems
Stereoscopy Qualified Hardware
Send Feedback on this Document

Graphics Cards & Drivers
The following table lists the graphics cards and driver versions for the Maya 2009 software
product release.
Table Legend
Qualified.
Qualified with caveats. Refer to Caveats & Limitations.
Qualification planned. Results coming shortly.
Supported (although not yet officially qualified in our lab. Qualification
may or may not be planned)
Qualification failed due to serious problems.
Un-tested. No qualification planned – not applicable / not available.
Graphics Card & Driver Qualifications for Autodesk Maya 2009 for Windows
Windows XP SP2 Windows Vista Business SP1
Graphics Card Driver 32-bit OS 64-bit OS 32-bit OS 64-bit OS
NVIDIA
Quadro®FX 5800 178.46 
Quadro FX 4800 178.46 
Quadro FX 3800 182.08 
Quadro FX 1800 182.08 
Quadro FX 4700x2 175.51 
Quadro FX 1700 169.96 
Quadro FX 3700 169.96 
Quadro FX 4600 169.96 
Quadro FX 5600 169.96 
Quadro FX 1500 169.96 
Quadro FX 3500 169.96 
Quadro FX 4500 169.96 
Quadro FX 4500x2 175.51 
Quadro FX 5500 169.96 
GeForce®GPUs — See Note 1 in Readme First
ATI
FirePro™ 3D v8700 8.543.1.4 

Graphics Card & Driver Qualifications for Autodesk Maya 2009 for Windows
Windows XP SP2 Windows Vista Business SP1
Graphics Card Driver 32-bit OS 64-bit OS 32-bit OS 64-bit OS
FirePro 3D v8700 8.543 
FirePro 3D v7750 8.543.1.4 
FirePro 3D v5700 8.543.1.4 
FirePro 3D v5700 8.543 
FirePro 3D v3700 8.543.1.4 
FirePro 3D v3700 8.543 
FireGL™ v7700 8.502 
FireGL v8650 8.502 
FireGL v8600 8.502 
FireGL v7600 8.502 
FireGL v5600 8.502 
FireGL v3600 8.502 
FireGL v7350 8.502 
Radeon GPUs — See Note 2 in Readme First
Caveats & Limitations
The following table provides a description of NVIDIA graphics cards caveats and limitations.
NVIDIA Graphics Cards Caveats and Limitations
Graphics Card Driver OS Limitation / Caveat Status /
Workaround
QuadroFX
1700, 3700,
5800, 4800
(Family 700
and above)
178.46,
169.96,
169.61,
169.31
Windows XP
Professional
SP2
Bug #301329 - CGFX Shaders
may not display properly during
scene playback or upon using
the Viewcube to rotate the
viewport.
—
The following table provides a description of ATI graphics cards caveats and limitations.
ATI Graphics Cards Caveats and Limitations
Graphics Card Driver OS Limitation / Caveat Status /
Workaround

ATI Graphics Cards Caveats and Limitations
Graphics Card Driver OS Limitation / Caveat Status /
Workaround
FirePro v3700,
v5700
8.543 Windows XP
Pro 32-bits
Bug #307979 "Using the paint
brush cursor in overlay mode
may leave artifacts"
FireGL V7700 8.502 Windows Vista
Business 64-
bit
Bug #305728
Objects textures turn to black
upon painting on them. As a
result, paint strokes are not
displayed in the perspective
viewport.
—
FireGL v7700,
FireGL v8650,
FireGL v8600,
FireGL v7600,
FireGL v5600,
FireGL v3600
8.502 Microsoft
Windows XP
Professional
SP2 32-bit &
64-bit
Bug #304985
Paint Effects brushes that use
geometry may cause artifacts to
appear in the viewport.
Issue
reported to
vendor.
FireGL v8650 8.502 Windows XP
Professional
SP2 &
Windows Vista
Business
Bug #308189
When using graphically
intensive scenes (large number
of particles, cgfx shaders, high
quality viewport) Maya may
occasionally hang.
—
Operating System Dependent & Miscellaneous Issues
The following limitations/caveats are still being investigated. Autodesk has not identified the
precise combination of factors involved. Please refer to the “Release Notes” for further details
on known issues with Maya.
Limitation / Caveat
Bug Number OS Description / Workaround
284763 Windows Vista When working in the Paint Effects Panel, you may notice
that the display does not refresh properly. This may
include multiple copies of brushes being seen, or paint
effects strokes not updating/disappearing after a new
stroke is drawn.
277831 Windows Vista The NURBS texture placement window may draw
incorrectly and/or result in other redraw artifacts.
Notes on Operating Systems
•Maya 2009 has not been qualified on Microsoft Windows XP Service Pack 3.

•Windows XP Professional Service Pack 2 (SP2). After installation of Service Pack 2,
Maya or its component programs may not launch successfully. If this occurs, you may
either unblock the program via the Windows Firewall Security Alert dialogue, or add it
as an Exception in the Exceptions Tab in the Windows Firewall dialogue box. For more
information, please see the Microsoft Update at:
http://support.microsoft.com/default.aspx?kbid=842242&product=windowsxpsp2
•Autodesk is aware of a problem whereby the system can pause or temporary hang
when some of Maya’s toolbar menus are being triggered. Should you encounter this
problem, please send a message to [e-mail].
•We do not recommend saving data directly from Maya to NFS or Novell Netware or
other remote mounted file systems. We have received several reports of data
corruption when saving in this method although we have been unable to reproduce
this. We strongly recommend that you save the files locally and then copy the data to
the mounted storage system.
•If the Maya tear-off pull-down menus don't display properly on Windows XP with UI
schemes, set UI preference to Windows Classic Style. Start > Settings > Control Panel >
Display > Windows Classic.
•It is strongly suggested to select the global presets: “Autodesk Maya” in the global
settings under Manage 3D settings in the NVIDIA Control Panel.
•When installing the ATI FireGL drivers, an Audio driver for HDMI audio output is
installed by default, this may cause your current sound configuration to no longer
function properly. To avoid this problem, you can either avoid installing the HDMI
driver or disable the sound driver in the Device Manager.
Stereoscopy Qualified Hardware
For information on the graphics hardware qualification for stereo support, please consult the
Autodesk Maya 2009 Graphics Hardware Qualification for Stereo Support for the Microsoft
Windows Platform document.
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