VMware VIEW 4.5 Manual

VMware View Administrator's Guide
View 4.5
View Manager 4.5
View Composer 2.5
This document supports the version of each product listed and
supports all subsequent versions until the document is replaced
by a new edition. To check for more recent editions of this
document, see http://www.vmware.com/support/pubs.
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Contents
About This Book 7
1Configuring View Connection Server 9
Using View Administrator 9
Configuring vCenter Server and View Composer 12
Backing Up View Connection Server 16
Configuring Settings for Client Sessions 17
Disable or Enable View Connection Server 20
Edit an External URL 21
View LDAP Directory 21
Configuring View Connection Server Settings 22
2Configuring Role-Based Delegated Administration 23
Understanding Roles and Privileges 23
Using Folders to Delegate Administration 24
Understanding Permissions 25
Manage Administrators 26
Manage and Review Permissions 27
Manage and Review Folders 29
Manage Custom Roles 31
Predefined Roles and Privileges 32
Required Privileges for Common Tasks 35
Best Practices for Administrator Users and Groups 37
3Preparing Unmanaged Desktop Sources 39
Prepare an Unmanaged Desktop Source for View Desktop Deployment 39
Install View Agent on an Unmanaged Desktop Source 39
4Creating and Preparing Virtual Machines 43
Creating Virtual Machines for View Desktop Deployment 43
Install View Agent on a Virtual Machine 47
Install View Agent Silently 49
Configure a Virtual Machine with Multiple NICs for View Agent 54
Optimize Windows Guest Operating System Performance 54
Optimize Windows 7 Guest Operating System Performance 55
Optimizing Windows 7 for Linked-Clone Desktops 56
Preparing Virtual Machines for View Composer 62
Creating Virtual Machine Templates 67
Creating Customization Specifications 68
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5Creating Desktop Pools 69
Automated Pools That Contain Full Virtual Machines 70
Linked-Clone Desktop Pools 73
Manual Desktop Pools 92
Microsoft Terminal Services Pools 96
Provisioning Desktop Pools 98
Setting Power Policies for Desktop Pools 107
6Entitling Users and Groups 113
Add Entitlements to Desktop Pools 113
Remove Entitlements from a Desktop Pool 113
Review Desktop Pool Entitlements 114
Restricting View Desktop Access 114
7Setting Up User Authentication 119
Using Smart Card Authentication 119
Using Smart Card Certificate Revocation Checking 127
Using RSA SecurID Authentication 131
Using the Log in as Current User Feature 133
8Configuring Policies 135
Setting Policies in View Administrator 135
Using Active Directory Group Policies 139
Using the View Group Policy Administrative Template Files 140
Setting Up Location-Based Printing 153
Using Terminal Services Group Policies 156
Active Directory Group Policy Example 157
9Managing Linked-Clone Desktops 161
Reduce Linked-Clone Size with Desktop Refresh 161
Update Linked-Clone Desktops 163
Rebalance Linked-Clone Desktops 168
Manage View Composer Persistent Disks 170
10 Managing Desktops and Desktop Pools 175
Managing Desktop Pools 175
Reducing Adobe Flash Bandwidth 180
Managing Virtual-Machine Desktops 182
Export View Information to External Files 187
11 Managing Physical Computers and Terminal Servers 189
Add an Unmanaged Desktop Source to a Pool 189
Remove an Unmanaged Desktop Source from a Pool 190
Delete a Pool That Contains Unmanaged Desktops 190
Unregister an Unmanaged Desktop Source 191
Desktop Status of Physical Computers and Terminal Servers 191
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12 Managing ThinApp Applications in View Administrator 193
View Requirements for ThinApp Applications 193
Capturing and Storing Application Packages 194
Assigning ThinApp Applications to Desktops and Pools 197
Maintaining ThinApp Applications in View Administrator 203
Monitoring and Troubleshooting ThinApp Applications in View Administrator 206
ThinApp Configuration Example 209
13 Managing Local Desktops 211
Benefits of Using View Desktops in Local Mode 211
Managing View Transfer Server 217
Managing the Transfer Server Repository 221
Managing Data Transfers 227
Configure Security and Optimization for Local Desktop Operations 231
Configuring Endpoint Resource Usage 236
Configuring an HTTP Cache to Provision Local Desktops Over a WAN 240
Configuring the Heartbeat Interval for Local Desktop Client Computers 243
Manually Downloading a Local Desktop to a Location with Poor Network Connections 245
Troubleshooting View Transfer Server and Local Desktop Operations 248
14 Maintaining View Components 257
Backing Up and Restoring View Configuration Data 257
Monitor View Components 262
Monitor Desktop Status 263
Understanding View Manager Services 263
Add Licenses to VMware View 266
Update General User Information from Active Directory 266
Migrating View Composer with an Existing Database 266
15 Troubleshooting View Components 269
Monitoring System Health 270
Monitor Events in View Manager 270
Send Messages to Desktop Users 271
Display Desktops with Suspected Problems 271
Manage Desktops and Policies for Unentitled Users 272
Collecting Diagnostic Information for VMware View 272
Update Support Requests 276
Further Troubleshooting Information 276
Troubleshooting Network Connection Problems 276
Troubleshooting Desktop Pool Creation Problems 278
Troubleshooting USB Redirection Problems 282
Troubleshooting QuickPrep Customization Problems 283
View Composer Provisioning Errors 284
Windows XP Linked Clones Fail to Join the Domain 285
16 Using the vdmadmin Command 287
vdmadmin Command Usage 288
Configuring Logging in View Agent Using the -A Option 291
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Overriding IP Addresses Using the -A Option 292
Setting the Name of a View Connection Server Group Using the -C Option 293
Updating Foreign Security Principals Using the -F Option 294
Listing and Displaying Health Monitors Using the -H Option 294
Listing and Displaying Reports of View Manager Operation Using the -I Option 295
Assigning Dedicated Desktops Using the -L Option 296
Displaying Information About Machines Using the -M Option 297
Configuring Domain Filters Using the -N Option 298
Configuring Domain Filters 300
Displaying the Desktops and Policies of Unentitled Users Using the -O and -P Options 304
Configuring Clients in Kiosk Mode Using the -Q Option 305
Displaying the First User of a Desktop Using the -R Option 309
Removing the Entry for a View Connection Server Instance Using the -S Option 309
Setting the Split Limit for Publishing View Transfer Server Packages Using the -T Option 310
Displaying Information About Users Using the -U Option 310
Decrypting the Virtual Machine of a Local Desktop Using the -V Option 311
Unlocking or Locking Virtual Machines Using the -V Option 312
17 Setting Up Clients in Kiosk Mode 315
Configure Clients in Kiosk Mode 316
18 Running View Client from the Command Line 325
View Client Command Usage 325
View Client Configuration File 327
View Client Registry Settings 327
View Client Exit Codes 328
Index 331
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About This Book
The VMware View Administrator's Guide describes how to configure and administer VMware View™, including
how to configure View Connection Server, create administrators, provision and deploy View desktops, set up
user authentication, configure policies, and manage VMware ThinApp™ applications in View Administrator.
This guide also describes how to maintain and troubleshoot VMware View components.
Intended Audience
This guide is intended for anyone who wants to configure and administer VMware View. The information in
this guide is written for experienced Windows or Linux system administrators who are familiar with virtual
machine technology and datacenter operations.
VMware Technical Publications Glossary
VMware® Technical Publications provides a glossary of terms that might be unfamiliar to you. For definitions
of terms as they are used in VMware technical documentation, go to
http://www.vmware.com/support/pubs.
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other books, go to http://www.vmware.com/support/pubs.
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Configuring View Connection Server 1
After you install and perform initial configuration of View Connection Server, you can add vCenter Server
instances and View Composer services to View Manager, set up roles to delegate administrator responsibilities,
and schedule backups of your configuration data.
This chapter includes the following topics:
n“Using View Administrator,” on page 9
n“Configuring vCenter Server and View Composer,” on page 12
n“Backing Up View Connection Server,” on page 16
n“Configuring Settings for Client Sessions,” on page 17
n“Disable or Enable View Connection Server,” on page 20
n“Edit an External URL,” on page 21
n“View LDAP Directory,” on page 21
n“Configuring View Connection Server Settings,” on page 22
Using View Administrator
View Administrator is the Web interface through which you configure View Connection Server and manage
your View desktops.
For a comparison of the operations that you can perform with View Administrator, View cmdlets, and
vdmadmin, see the VMware View Integration Guide.
View Administrator and View Connection Server
View Administrator provides a management interface for View Manager.
Depending on your View deployment, you use one or more View Administrator interfaces.
nUse one View Administrator interface to manage the View components that are associated with a single,
standalone View Connection Server instance or a group of replicated View Connection Server instances.
You can use the IP address of any replicated instance to log in to View Administrator.
nYou must use a separate View Administrator interface to manage the View components for each single,
standalone View Connection Server instance and each group of replicated View Connection Server
instances.
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You also use View Administrator to manage security servers and View Transfer Server instances associated
with View Connection Server.
nEach security server is associated with one View Connection Server instance.
nEach View Transfer Server instance can communicate with any View Connection Server instance in a
group of replicated instances.
Log In to View Administrator
To perform initial configuration tasks, you must log in to View Administrator.
Prerequisites
nVerify that View Connection Server is installed on a dedicated computer.
nVerify that you are using a Web browser supported by View Administrator. For View Administrator
requirements, see the VMware View Installation Guide.
Procedure
1 Open your Web browser and enter the following URL, where server is the host name or IP address of the
View Connection Server instance.
https:// server /admin
You access View Administrator by using a secure (SSL) connection. When you first connect, your Web
browser might display a page warning that the security certificate associated with the address is not issued
by a trusted certificate authority. This response is expected behavior because the default certificate
supplied with View Connection Server is self-signed.
2 Click Ignore to continue using the current SSL certificate.
3 Log in using administrator credentials on the View Connection Server computer.
Initially, all users who are members of the local Administrators group (BUILTIN\Administrators) on the
View Connection Server computer are allowed to log in to View Administrator.
After you log in to View Administrator, you can use View Configuration > Administrators to change the
list of View Manager administrators.
Tips for Using the View Administrator Interface
You can use View Administrator user-interface features to navigate View Pages and to find, filter, and sort
View objects.
View Administrator includes many common user interface features. For example, the navigation pane on the
left side of each page directs you to other View Administrator pages. The search filters let you select filtering
criteria that are related to the objects you are searching for.
Table 1-1 describes a few additional features that can help you to use View Administrator.
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