AV-Box FMX32 User manual

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FMX32
Single Plug-in Card Matrix Switcher
User Manual

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Preface
Read this user manual carefully before using this product. Pictures shown in this manual
is for reference only, different model and specifications are subject to real product.
This manual is only for operation instruction only, not for any maintenance usage. The
functions described in this version are updated till May 2017. Any changes of functions
and parameters since then will be informed separately. Please refer to the dealers for
the latest details.
All product function is valid till 2017-5-15.
Trademarks
Product model, AV-BOX and its logo are trademarks of AV-BOX. Any other trademarks
mentioned in this manual are acknowledged as the properties of the trademark owner.
No part of this publication may be copied or reproduced without the prior written
consent of AV-BOX.
FCC Statement
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. It has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a commercial
installation.
Operation of this equipment in a residential area is likely to cause interference, in which
case the user at their own expense will be required to take whatever measures may be
necessary to correct the interference
Any changes or modifications not expressly approved by the manufacture would void
the user’s authority to operate the equipment.

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SAFETY PRECAUTIONS
To insure the best from the product, please read all instructions carefully before using
the device. Save this manual for further reference.
Unpack the equipment carefully and save the original box and packing material for
possible future shipment
Follow basic safety precautions to reduce the risk of fire, electrical shock and injury
to persons.
Do not dismantle the housing or modify the module. It may result in electrical shock
or burn.
Using supplies or parts not meeting the products’ specifications may cause damage,
deterioration or malfunction.
Refer all servicing to qualified service personnel.
To prevent fire or shock hazard, do not expose the unit to rain, moisture or install this
product near water.
Do not put any heavy items on the extension cable in case of extrusion.
Do not remove the housing of the device as opening or removing housing may
expose you to dangerous voltage or other hazards.
Install the device in a place with fine ventilation to avoid damage caused by
overheat.
Keep the module away from liquids.
Spillage into the housing may result in fire, electrical shock, or equipment damage. If
an object or liquid falls or spills on to the housing, unplug the module immediately.
Do not twist or pull by force ends of the optical cable. It can cause malfunction.
Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to
the device before cleaning.
Unplug the power cord when left unused for a long period of time.
Information on disposal for scrapped devices: do not burn or mix with general
household waste, please treat them as normal electrical wastes.

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Contents
1. Introduction.................................................................................................................1
1.1 Introduction to FMX32.......................................................................................1
1.2 Features ............................................................................................................1
1.3 Package List......................................................................................................1
2. Panel Description........................................................................................................2
2.1 Front Panel........................................................................................................2
2.2 Rear Panel.........................................................................................................4
2.3 Signal Cards......................................................................................................5
2.3.1 FMX-IUH& FMX-OUH .............................................................................5
2.3.2 FMX-IBT& FMX-OBT...............................................................................6
2.3.3 FMX-IUV..................................................................................................7
2.3.4 FMX-OAU................................................................................................8
3. System Connection.....................................................................................................9
3.1 Usage Precautions............................................................................................9
3.2 System Diagram................................................................................................9
3.3 Connection Procedures...................................................................................10
3.4 Application.......................................................................................................10
4. Front Panel Control...................................................................................................11
4.1 Switching I/O connection.................................................................................11
4.2 EDID Learning.................................................................................................11
4.3 Inquiry..............................................................................................................12
4.4 Clear operation................................................................................................12
5. RS232 Control..........................................................................................................13
5.1 RS232 Control Software..................................................................................13
5.2 RS232 Communication Commands ................................................................15
6. TCP/IP Control..........................................................................................................26
6.1 Control Modes.................................................................................................26
6.2 Control via TCP/IP communication software ...................................................27
6.3 Control via web-based GUI..............................................................................28
6.3.1 Switch Control .......................................................................................31

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6.3.1.1. Scene Switch..............................................................................31
6.3.1.2. I/O Switch...................................................................................31
6.3.2 System Setting ......................................................................................32
6.3.2.1. Configuration..............................................................................32
6.3.2.2. Status.........................................................................................35
6.3.2.3. EDID...........................................................................................37
6.3.2.4. Password....................................................................................37
6.4 Port Management............................................................................................38
7. Firmware Upgrade....................................................................................................39
8. Specification .............................................................................................................40
8.1 Main Unit .........................................................................................................40
8.2 Signal Cards....................................................................................................40
8.2.1 FMX-IUH& FMX-OUH ...........................................................................40
8.2.2 FMX-IBT& FMX-OBT.............................................................................41
8.2.3 FMX-IUV................................................................................................41
8.2.4 FMX-OAU..............................................................................................42
9. Panel Drawing ..........................................................................................................43
10. Troubleshooting & Maintenance .............................................................................44
11. After-sales Service..................................................................................................45

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1. Introduction
1.1 Introduction to FMX32
FMX32 is a high-performance seamlessly AV modular matrix switcher providing 24
flexible PCIE slots for single HDMI/HDBaseT/VGAinput/ output cards and 8 fixed slots
for output signal cards.
With its advanced modularization design, Freedom combination of single
HDBaseT/HDMI/VGAinput/output card can make up different kinds of matrix.All the
cards support plug-and-play. It supports different video signals with seamless cross
switching. Every video or audio signal is transmitted and switched independently to
decrease signal attenuation. The switcher can handle all the audiovisual management,
including the switching, driving, scaling etc.
1.2 Features
24 card slots for flexible input/ output combination, and 8 slots for output signal
cards.
Comprehensive signal card compatibility: HDMI/HDBaseT/VGA.
Automatically recognize input/ output signal card.
Powerful EDID management.
UPnP enables quick-connection to GUI.
HDCP Compliant.
Seamless AV distribution through different AV signal.
Controllable via front panel buttons, IR, RS232 & TCP/IP.
Adjustable output resolution.
Online firmware upgrade via USB port.
1.3 Package List
1 x FMX32
1 x Power Cord
2 x Mounting ears with 4 Screws
4 x Plastic Cushions
1 x RS232 Cable
1 x User Manual
Signal cards are sold and packed separately, all the items listed above are for the
Matrix Switcher solely. Confirm all the accessories are included, if not, please
contact with the dealers.

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2. Panel Description
2.1 Front Panel
No.
Name
Description
Description
for Touch
Screen
Touch any button to awake touch screen and white backlight
will appear. If without any operations within 8 seconds, touch
screen will enter sleep mode and the white backlight will goes
out.
Note: Due to the buttons may not be able to touch successfully;
the touch screen will not be awakened. In this case, please refer
to the shown below to slide your finger left and right.
When the touch screen is awaking, press any button, the
white backlight of this buttons will turn into blue.
Press the button of IR remote, the corresponding button will
appear blue backlight.
PWR
ACT
IR
INPUT 1 2 3456 7 8
1 2 3456 7 8
9 0
9 0 CLEAR ENTER
EDIDALL
136
4
278
5

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①
LCD screen
Display real-time operation status.
②
FIRMWARE
Micro USB port, used for firmware update.
③
PWR
Power indicator:
OFF: No power.
RED: Normal work.
Green: Standby.
④
ACT
RS232 Link indicator:
OFF: No RS232 serial signal.
Blinking Green: Transmit RS232 serial signal.
⑤
IR
IR indicator:
OFF: No IR signal.
Blinking red: when the built-in IR sensor receive IR signal.
⑥
INPUTS
Back-lit buttons for input selection, ranges from 0~9, 24
selectable channels in total.
⑦
OUTPUTS
Back-lit buttons for output selection, ranges from 0 ~ 9, 32
selectable channels in total.
⑧
MENU
ALL: Select all inputs/ outputs.
EDID: EDID management button, enable input port to learn the
EDID data from output devices.
CLEAR: Withdraw an operation before it comes into effect/ exit
inquiry mode.
ENTER: confirm operation/ long-press (3s or more) to enter
inquiry mode.

Input/ output channels are recognized as double-digit, so press channel 1~9 as
01~09, besides, the interval should not exceed 8s.
Operations will be automatically canceled 8s later unless pressing ENTER to
confirm.

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2.2 Rear Panel
No.
Name
Description
①
1~24
Card Slots
Flexible card slots, 24 in total, insert input/ output signal cards
here.
②
25~32
Card Slots
8 in total, insert output signal cards here.
③
RS232
Serial control port, connect with the RS232 port of control device to
control the Matrix Switcher or the third-party device connected to
FMX-IBT &FMX-OBT.
IR ALL IN
Input port for IR control signal, connect with IR receiver (5V, with
carrier), and work with IR emitters connected to IR OUT of far-end
HDBT receivers.
IR EYE
Connect with IR receiver (5V, with carrier) to control the switcher.
④
TCP/IP
TCP/IP control port, connect with control device (e.g. a PC).
⑤
Power port
Connect with 100~240V AC outlet.
⑥
Ground
Connect to grounding.
Pictures shown in this manual are only for reference.
RS232
TCP/IP
IR EY E
ALL I N
IR
1 2 3456 7 8 9 10
11 12 13 14 15 16 17 18 19 20 21 22 23 24
POWER
RS232
AC100V-240V
12
3 4 5
6

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2.3 Signal Cards
The Matrix Switcher boasts 12 card slot for flexible input& output signal card
combinations, and 4 card slots for output signal cards, HDMI, HDBT and VGA signal
card can be selected, according to specific need. All the signal cards support seamless
distribution and hot-plug.
The chart below shows all signal cards:
Input
Output
Card
Ports
Card
Ports
FMX-IUH
4K HDMI& Analog Audio
FMX-OUH
4K HDMI& Analog Audio
FMX-IBT
4K HDBT& Analog
Audio& RS232&IR
FMX-OBT
4K HDBT& Analog
Audio& RS232&IR
FMX-IUV
VGA & Analog Audio
FMX-OAU
MIC/LINE IN, MIX OUT &
PGM OUT
2.3.1 FMX-IUH& FMX-OUH
Single 4K seamless HDMI signal card (refer to 8.2.1 for detailed specification).
HDMI1.4& HDCP2.2 compliant, capable to transmit HDMI/ DVI-I/DVI-D signal;
Auto-detect input resolution;
Max resolution: 4K×2K@60Hz 4:2:0;
The default output resolution is 4K×2K@30Hz and it can be adjusted via commands or
GUI, support 4K×2K@60Hz、1024×768@60Hz、1920×1080p@60Hz、1280×720@60Hz;
Support EDID Management（default EDID: 4K×2K@30Hz）and DDC communication;
Input audio source selectable via command or GUI, including HDMI embedded audio
(default), and external analog audio;
Figure 2- 1 FMX-IUH
Figure 2- 2 FMX-OUH
Pin layout of the HDMI connector (female).
No.
Signal
No.
Signal
1
TMDS Data 2+
11
TMDS Clock Shield
2
TMDS Data 2
Shield
12
TMDS Clock-

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3
TMDS Data 2-
13
CEC
4
TMDS Data 1+
14
N.C.
5
TMDS Data 1
Shield
15
SCL
6
TMDS Data 1-
16
SDA
7
TMDS Data 0+
17
DDC/CEC Ground
8
TMDS Data 0
Shield
18
+5V Power
9
TMDS Data 0-
19
Hot Plug Detect
10
TMDS Clock+
TMDS Clock Shield
2.3.2 FMX-IBT& FMX-OBT
4K seamless HDBT signal card (refer to 8.2.2 for detailed specification)
Max resolution: 4K×2K@60Hz;
Adaptive HDCP input and support HDCP2.2, the output signal support HDCP1.4;
Work with HDBTtransmitter/ receiver to attain long-distance transmission (up to 70m via
qualified CAT6 cable for 1080P or 40m for 4K signal);
Real-time work status indicator: yellow LED blinks once powered on; green LED lights
when the port is connected with HDBT devices;
HDBT port supports PoE;
Input audio source selectable via command or GUI, including HDMI embedded audio
(default), and external analog audio;
The default output resolution is 4K×2K@30Hz and it can be adjusted via commands or
GUI, support 4K×2K@60Hz、1024×768@60Hz、1920×1080p@60Hz、1280×720@60Hz;
Support bi-directional RS232 control;
Support bi-directional IR control, compatible with 5V/12V IR receiver (default: 5V);
Support EDID Management（default EDID: 4K×2K@30Hz）and DDC communication.
Figure 2- 3 FMX-IBT
Figure 2- 4 FMX-OBT

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Pin layout of the HDBT connector:
Pin
Color
1
orange white
2
orange
3
green white
4
blue
5
blue white
6
green
7
brown white
8
brown
Twist the pure-color cables with their half-color cables.
2.3.3 FMX-IUV
4K seamless VGA signal input card (refer to 8.2.3 for detailed specification);
Max VGA input resolutions: 1920×1200p@60Hz;
External analog audio input for VGA video signal;
Work with FMX-OUH/FMX-OBT output cards to switch video & audio input signal, and
the video signal can be adjusted as 4K@30Hz 4:4:4.
Figure 2- 5 FMX-IUV
Note: When one PC used as input source, due to some models aren’t compatible with
this input signal card, the video image may not be displayed fully.

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2.3.4 FMX-OAU
Audio signal output card (refer to 8.2.4 for detailed specification);
Support external MIC or LINE audio input;
Features MIX OUT port to output MIC/LINE & source audio simultaneously;
Features PGM OUT port to output MIC/LINE & source audio simultaneously, and then
the mixed sound volume and channel can be controlled via web-based GUI;
Works with I-UH/ I-BT/I-UV to output the de-embedded audio.
Figure 2- 6 FMX-OAU

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3. System Connection
3.1 Usage Precautions
System should be installed in a clean environment and has a prop temperature
and humidity.
All of the power switches, plugs, sockets and power cords should be insulated
and safe.
All devices should be connected before power on.
3.2 System Diagram
The following diagram illustrates typical input and output connections that can be
utilized with the Matrix Switcher:
Note: System Diagram shown in this manual are for reference only, more specific
schemes depend on real devices.
HDMI:
HDBaseT:
Control:
Audio:
VGA:
TCP/ IP
11 12 13 14 15 16 17 18 19 20 21 22 23 24
POWER
RS232
COAX
Tx Rx
L R
RS232 A UDIO
HDBa seT
OUTP UT
Seamle ss
RS232 IR EYE
ALL IN
IR
1 2 3 4 56 7 8 9 10
AC100V-2 40V
AUDI O
MIC IN AU DIO OUT
RL
MIX OU T
RL
AUDI O
MIC IN AU DIO OUT
RL
MIX OU T
RL
AUDI O
MIC IN AU DIO OUT
RL
MIX OU T
RL
4K
RS232 AUDIO
Tx Rx
RL
INPU T
IR OUTIR IN
HDBa seT
4K
RS232 AUDIO
Tx Rx
RL
INPU T
IR OUTIR IN
HDBa seT
4K
RS232 AUDIO
Tx Rx
RL
INPU T
IR OUTIR INHDBa seT 4K
RS232 AUDIO
Tx Rx
RL
INPU T
IR OUTIR IN
HDBa seT
4K
RS232 AUDIO
Tx Rx
RL
INPU T
IR OUTIR IN
HDBa seT
4K
RS232 AUDIO
Tx Rx
RL
INPU T
IR OUTIR IN
HDBa seT
INPU T
AUDI O
L R
4K HDM I
INPU T
AUDI O
L R
4K HDMI
INPU T
AUDI O
L R
4K HDMI
INPU T
AUDI O
L R
4K HDM I
INPU T
AUDI O
L R
4K HDM I
INPU T
AUDI O
L R
4K HDMI
OUTP UT
4K
Tx Rx
RL
IR OUTIR IN
RS232 AUDIO
HDBa seT
OUTP UT
4K
Tx Rx
RL
IR OUTIR IN
RS232 AUDIO
HDBa seT
OUTP UT
4K
Tx Rx
RL
IR OUTIR IN
RS232 AUDIO
HDBa seT
OUTP UT
4K
Tx Rx
RL
IR OUTIR IN
RS232 AUDIO
HDBa seT
OUTP UT
4K
Tx Rx
RL
IR OUTIR IN
RS232 AUDIO
HDBa seT
OUTP UT
HDMI A UDIO
L R
4K
OUTP UT
HDMI A UDIO
L R
4K
OUTP UT
HDMI A UDIO
L R
4K
OUTP UT
HDMI A UDIO
L R
4K
OUTP UT
HDMI A UDIO
L R
4K
OUTP UT
HDMI A UDIO
L R
4K
4K 40m
PS4
Blu-ray
Tranmitter
Laptop
System Control
RemoteIR Receiver
Laptop
Pad Wireless Remote
Internet
4K 40m
HDTV
Receiver
Displayer
Displayer
Tx Rx
Receiver
Projector
4K 40m
Speaker
Speaker

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3.3 Connection Procedures
Step1.Insert necessary signal cards to the card slots.
Step2.Connect source device(s) (e.g. Blue-ray DVD) to corresponding input ports.
Step3.Connect displays to corresponding output ports.
Step4.Connect amplifier/ speaker to audio output ports.
Step5.Connect an IR Receiver to IR EYE to enable IR control.
Step6.Connect control device (e.g. a PC) to the RS232 port to enable serial control.
Step7.Connect control device (e.g. a PC) to the TCP/IP port to enable TCP/IP
control.
Step8.Insert 100~240V AC outlet via the included power cord.
3.4 Application
Owing to its flexible card design, the Matrix Switcher is an all-in-one solution which is
ideal for different projects such as public display, educational demo, professional
presentation, advertising display or control center. The switcher can handle all the
audiovisual management, including the switching, driving, scaling etc.

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4. Front Panel Control
The Matrix Switcher provides with convenient front panel button control for I/O switch,
EDID management, and system inquiry. Here we make a brief introduction to the
operations.
4.1 Switching I/O connection
Input/ output channels are recognized in double-digit, press 01~09 for channel 1~9.
1) To convert one input to an output:
Operation: “INPUT”+“OUTPUT”+“ENTER”
Example: transfer input 1 to output 5:
INPUT：OUTPUT：
2) To convert an input to several outputs:
Operation: “INPUT” + “OUTPUT” + “OUTPUT” +… + “ENTER”
Example: Switch input 2 to output 4, 5
INPUT：OUTPUT：
3) To convert an input to all outputs:
Operation: “input” + “ALL” + “ENTER”
Example: Convert input 2 to all outputs
INPUT：
4.2 EDID Learning
The Matrix Switcher features EDID management to maintain compatibility between all
devices.
One input port learns the EDID data of one output port
Operation: “EDID”+“INPUT”+“OUTPUT”+“ENTER”.
Example: Input 1 learns EDID data from output 10.

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INPUT：OUTPUT：
All input ports learn EDID data from one output port
Operation: “EDID”+“ALL”+“OUTPUT”+“ENTER”
Example: All input ports learn EDID data from output 6
OUTPUT：
4.3 Inquiry
Press and hold the button “ENTER”for 3 seconds to enter system inquiry mode. The
chart below shows information that can be inquired:
Function Items
Description
Example
Check customer
serial
Interface shown after entering
inquiry mode, customer serial
can be changed via RS232
command.
Check output
resolution
In inquiry mode, press output
channel to check its
resolution
Correspondence
between inputs
and outputs
“OUTPUT”+ “ENTER”
4.4 Clear operation
Function: clear the previous operations before pressing ENTER to enforce it. Press
CLEAR can only erase the operations not confirmed by pressing ENTER.

Input/ output channels are recognized in double-digit, press 01~09 instead of 1~9.
The input delay time between two numbers of every input& output channel must be
less than 8 seconds; otherwise the operation will be cancelled.
The input/output channels on the rear panel are counting from left to right no matter
whether there is signal card.

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5. RS232 Control
The Matrix Switcher provides with one RS232 port for serial port control. Connect the
Matrix Switcher to the control device (e.g. a PC) with RS232 cable and set the correct
parameters, the control device is capable to control the Matrix Switcher via designed
software.
5.1 RS232 Control Software
Installation: Copy the control software file to the computer connected with the Matrix
Switcher.
Uninstallation: Delete all the control software files in corresponding file path.
Basic Settings:
Firstly, connect the Matrix Switcher with an input device and an output device. Then,
connect it with a computer which is installed with RS232 control software. Double-click
the software icon to run this software.
Here we take the software CommWatch.exe as example. The icon is showed as below:
The interface of the control software is showed as below:

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Please set the parameters of COM number, bound rate, data bit, stop bit and the parity
bit correctly, only then will you be able to send command in Command Sending Area.
Parameter Configuration area
Monitoring area, indicates
whether the command
sent works.
Command Sending area

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5.2 RS232 Communication Commands

Case insensitive.
In following commands, “[”and “]” are symbols for easy reading and do not need to
be typed in actual operation.
Type in the complete commands including ending symbol “.” or “;”.
For input/ output channels 1~9 in the commands, type in 01~09 instead of 1~9.
After sending command “%0911.” to restore factory default, wait for 10s or so before
you reboot the device. Or the restoration may fail, and it will prompt “Default failed,
please try again!” in the feedback.
Communication Protocol: Baud rate: 9600; Data bit: 8; Stop bit: 1; Parity bit: none.
Command
Description
Feedback
System Command
/*Type;
Inquire the model
FMX32
/%Lock;
Lock the front panel buttons
System Locked!
/%Unlock;
Unlock the front panel buttons
System Unlock!
/^Version;
Inquire the firmware version
VX.X.X
/:MessageOff;
Turn off the feedback from the com
port. It only shows “switcher OK”.
/:MessageOff;
/:MessageOn;
Turn on the feedback from the com
port.
/:MessageOn;
Operation Command
Undo.
Cancel the previous operation.
Undo Ok!
Demo.
Switch to the “demo” mode, 02->01,
2->2, 3->3 … and so on.
Demo Mode
AV: 02-> 01
……
[x]All.
Transfer signal from Input [x] to all
outputs
02 To All.
All@.
Switch on all the outputs
All Open.
All$.
Switch off all the outputs
All Closed.
[x]@.
Switch on output [x]
02 Open.
[x]$.
Switch off output [x]
01 Closed.