Avaya AG 2330 User manual

Installation — Chassis
Avaya Advanced Gateway 2330
Release 10.3.5
NN47264-304
Issue 02.02
August 2013

© 2013 Avaya Inc.
All Rights Reserved.
Notice
While reasonable efforts have been made to ensure that the
information in this document is complete and accurate at the time of
printing, Avaya assumes no liability for any errors. Avaya reserves the
right to make changes and corrections to the information in this
document without the obligation to notify any person or organization of
such changes.
Documentation disclaimer
“Documentation” means information published by Avaya in varying
mediums which may include product information, operating instructions
and performance specifications that Avaya generally makes available
to users of its products. Documentation does not include marketing
materials. Avaya shall not be responsible for any modifications,
additions, or deletions to the original published version of
documentation unless such modifications, additions, or deletions were
performed by Avaya. End User agrees to indemnify and hold harmless
Avaya, Avaya's agents, servants and employees against all claims,
lawsuits, demands and judgments arising out of, or in connection with,
subsequent modifications, additions or deletions to this documentation,
to the extent made by End User.
Link disclaimer
Avaya is not responsible for the contents or reliability of any linked
websites referenced within this site or documentation provided by
Avaya. Avaya is not responsible for the accuracy of any information,
statement or content provided on these sites and does not necessarily
endorse the products, services, or information described or offered
within them. Avaya does not guarantee that these links will work all the
time and has no control over the availability of the linked pages.
Warranty
Avaya provides a limited warranty on its hardware and Software
(“Product(s)”). Refer to your sales agreement to establish the terms of
the limited warranty. In addition, Avaya’s standard warranty language,
as well as information regarding support for this Product while under
warranty is available to Avaya customers and other parties through the
Avaya Support website: http://support.avaya.com. Please note that if
you acquired the Product(s) from an authorized Avaya reseller outside
of the United States and Canada, the warranty is provided to you by
said Avaya reseller and not by Avaya. “Software” means computer
programs in object code, provided by Avaya or an Avaya Channel
Partner, whether as stand-alone products or pre-installed on hardware
products, and any upgrades, updates, bug fixes, or modified versions.
Licenses
THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA
WEBSITE, HTTP://SUPPORT.AVAYA.COM/LICENSEINFO ARE
APPLICABLE TO ANYONE WHO DOWNLOADS, USES AND/OR
INSTALLS AVAYA SOFTWARE, PURCHASED FROM AVAYA INC.,
ANY AVAYA AFFILIATE, OR AN AUTHORIZED AVAYA RESELLER
(AS APPLICABLE) UNDER A COMMERCIAL AGREEMENT WITH
AVAYA OR AN AUTHORIZED AVAYA RESELLER. UNLESS
OTHERWISE AGREED TO BY AVAYA IN WRITING, AVAYA DOES
NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED
FROM ANYONE OTHER THAN AVAYA, AN AVAYA AFFILIATE OR
AN AVAYA AUTHORIZED RESELLER; AVAYA RESERVES THE
RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE
ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE.
BY INSTALLING, DOWNLOADING OR USING THE SOFTWARE, OR
AUTHORIZING OTHERS TO DO SO, YOU, ON BEHALF OF
YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING,
DOWNLOADING OR USING THE SOFTWARE (HEREINAFTER
REFERRED TO INTERCHANGEABLY AS “YOU” AND “END USER”),
AGREE TO THESE TERMS AND CONDITIONS AND CREATE A
BINDING CONTRACT BETWEEN YOU AND AVAYA INC. OR THE
APPLICABLE AVAYA AFFILIATE (“AVAYA”).
Avaya grants you a license within the scope of the license types
described below, with the exception of Heritage Nortel Software, for
which the scope of the license is detailed below. Where the order
documentation does not expressly identify a license type, the
applicable license will be a Designated System License. The applicable
number of licenses and units of capacity for which the license is granted
will be one (1), unless a different number of licenses or units of capacity
is specified in the documentation or other materials available to you.
“Designated Processor” means a single stand-alone computing device.
“Server” means a Designated Processor that hosts a software
application to be accessed by multiple users.
Copyright
Except where expressly stated otherwise, no use should be made of
materials on this site, the Documentation, Software, or hardware
provided by Avaya. All content on this site, the documentation and the
Product provided by Avaya including the selection, arrangement and
design of the content is owned either by Avaya or its licensors and is
protected by copyright and other intellectual property laws including the
sui generis rights relating to the protection of databases. You may not
modify, copy, reproduce, republish, upload, post, transmit or distribute
in any way any content, in whole or in part, including any code and
software unless expressly authorized by Avaya. Unauthorized
reproduction, transmission, dissemination, storage, and or use without
the express written consent of Avaya can be a criminal, as well as a
civil offense under the applicable law.
Third Party Components
“Third Party Components” mean certain software programs or portions
thereof included in the Software that may contain software (including
open source software) distributed under third party agreements (“Third
Party Components”), which contain terms regarding the rights to use
certain portions of the Software (“Third Party Terms”). Information
regarding distributed Linux OS source code (for those Products that
have distributed Linux OS source code) and identifying the copyright
holders of the Third Party Components and the Third Party Terms that
apply is available in the Documentation or on Avaya’s website at: http://
support.avaya.com/Copyright. You agree to the Third Party Terms for
any such Third Party Components.
Note to Service Provider
The Product may use Third Party Components that have Third Party
Terms that do not allow hosting and may need to be independently
licensed for such purpose.
Preventing Toll Fraud
“Toll Fraud” is the unauthorized use of your telecommunications
system by an unauthorized party (for example, a person who is not a
corporate employee, agent, subcontractor, or is not working on your
company's behalf). Be aware that there can be a risk of Toll Fraud
associated with your system and that, if Toll Fraud occurs, it can result
in substantial additional charges for your telecommunications services.
Avaya Toll Fraud intervention
If you suspect that you are being victimized by Toll Fraud and you need
technical assistance or support, call Technical Service Center Toll
Fraud Intervention Hotline at [phone] for the United States
and Canada. For additional support telephone numbers, see the Avaya
Support website: http://support.avaya.com. Suspected security
vulnerabilities with Avaya products should be reported to Avaya by
sending mail to: [email protected].
Trademarks
The trademarks, logos and service marks (“Marks”) displayed in this
site, the Documentation and Product(s) provided by Avaya are the
registered or unregistered Marks of Avaya, its affiliates, or other third
parties. Users are not permitted to use such Marks without prior written
consent from Avaya or such third party which may own the Mark.
Nothing contained in this site, the Documentation and Product(s)
should be construed as granting, by implication, estoppel, or otherwise,
2 Installation — Chassis August 2013
Comments? [email protected]

any license or right in and to the Marks without the express written
permission of Avaya or the applicable third party.
Avaya is a registered trademark of Avaya Inc.
All non-Avaya trademarks are the property of their respective owners.
Linux® is the registered trademark of Linus Torvalds in the U.S. and
other countries.
Downloading Documentation
For the most current versions of Documentation, see the Avaya
Support website: http://support.avaya.com.
Contact Avaya Support
See the Avaya Support website: http://support.avaya.com for product
notices and articles, or to report a problem with your Avaya product.
For a list of support telephone numbers and contact addresses, go to
the Avaya Support website: http://support.avaya.com, scroll to the
bottom of the page, and select Contact Avaya Support.
Installation — Chassis August 2013 3

4 Installation — Chassis August 2013
Comments? [email protected]

Contents
Chapter 1: Regulatory information and safety precautions............................................ 7
International Regulatory Statements of Conformity.................................................................................. 7
National Electromagnetic Compliance (EMC) Statements of Compliance............................................... 7
FCC statement (USA only)............................................................................................................... 7
TIA-968-A......................................................................................................................................... 8
ICES statement (Canada only)......................................................................................................... 8
CE marking statement (Europe only)............................................................................................... 9
European Union and European Free Trade Association (EFTA) notice.......................................... 9
VCCI statement (Japan/Nippon only)............................................................................................... 10
BSMI statement (Taiwan only)......................................................................................................... 10
National Safety Statements of Compliance.............................................................................................. 10
EN 60950 statement......................................................................................................................... 10
NOM statement (Mexico only).......................................................................................................... 11
Información NOM (unicamente para México)................................................................................... 11
Denan statement (Japan/Nippon only)............................................................................................. 11
National Environmental Statements of Compliance.................................................................................. 12
RoHS Directive Compliance Statement........................................................................................... 12
WEEE Directive Compliance Statement.......................................................................................... 12
Safety messages....................................................................................................................................... 12
Notices............................................................................................................................................. 13
Cautions and warnings for the Advanced Gateway 2330................................................................ 13
Personal safety and equipment protection................................................................................................ 15
Module protection............................................................................................................................. 15
Cables and connectors protection.................................................................................................... 16
Electrostatic discharge..................................................................................................................... 16
Antistatic material............................................................................................................................. 16
Chapter 2: Introduction...................................................................................................... 19
Related resources..................................................................................................................................... 19
Documentation................................................................................................................................. 19
Training............................................................................................................................................ 19
Avaya Mentor videos........................................................................................................................ 19
Support...................................................................................................................................................... 20
Chapter 3: New in this release........................................................................................... 21
Chapter 4: Chassis fundamentals..................................................................................... 23
Advanced Gateway 2330 chassis............................................................................................................. 23
Important information................................................................................................................................ 27
Compatible external interface modules..................................................................................................... 28
Compatible internal modules..................................................................................................................... 28
Replaceable parts..................................................................................................................................... 29
Chapter 5: Avaya Advanced Gateway 2330 chassis installation.................................... 31
Prerequisites to Avaya Advanced Gateway 2330 chassis installation...................................................... 31
Avaya Advanced Gateway 2330 chassis installation procedures............................................................. 31
Avaya Advanced Gateway 2330 chassis installation navigation.............................................................. 32
Unpacking and inspecting the chassis and shipping accessories............................................................ 33
Installation — Chassis August 2013 5

Job aid.............................................................................................................................................. 33
Installing the mounting brackets............................................................................................................... 34
Installing chassis in an equipment rack.................................................................................................... 36
Installing the terminal lug on the AG2330................................................................................................. 38
Removing the top cover of the AG2330.................................................................................................... 39
Hardware specifications..................................................................................................... 41
Chassis dimensions.................................................................................................................................. 41
Weights..................................................................................................................................................... 41
Clearance requirements............................................................................................................................ 41
Environmental requirements..................................................................................................................... 42
Mounting rack requirements...................................................................................................................... 43
Power and grounding................................................................................................................................ 44
Internal power supply specifications................................................................................................. 44
Grounding......................................................................................................................................... 44
Translations of safety messages....................................................................................... 45
Class A device caution statement............................................................................................................. 45
Qualified service personnel warning statement........................................................................................ 46
Overcurrent warning statement................................................................................................................. 47
Cover plate warning statement................................................................................................................. 48
Laser fiber optic warning statement.......................................................................................................... 48
Electric shock danger statement............................................................................................................... 50
6 Installation — Chassis August 2013

Chapter 1: Regulatory information and
safety precautions
This section provides information about regulatory conformities and compliances.
International Regulatory Statements of Conformity
This is to certify that the Avaya Advanced Gateway 2330 equipment was evaluated to the
international regulatory standards for electromagnetic compliance (EMC) and safety and were
found to have met the requirements for the following international standards:
• EMC – Electromagnetic Emissions – CISPR 22, Class A
• EMC – Electromagnetic Immunity – CISPR 24
• Electrical Safety – IEC 60950, with CB member national deviations
• Interfaces that connect directly to the public or external network are certified by a specific
country as required to meet the national standards applicable.
Further, the equipment has been certified as compliant with the national standards as detailed
below.
National Electromagnetic Compliance (EMC) Statements of
Compliance
FCC statement (USA only)
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the Federal Communications Commission (FCC) rules. These limits are
designed to provide reasonable protection against harmful interference when the equipment
is operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy. If it is not installed and used in accordance with the instruction manual,
it may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case users will be required to
take whatever measures may be necessary to correct the interference at their own expense.
Installation — Chassis August 2013 7

Changes or modifications not expressly approved by Avaya could void the user's authority to
operate the equipment.
TIA-968-A
This equipment complies with Part 68 of the FCC rules. The FCC Part 68 label is located on
the bottom chassis panel. This label contains the FCC Registration Number and Ringer
Equivalence Number (REN) for this equipment. If requested, this information must be provided
to your telephone company.
Connection to the telephone network should be made by using standard modular telephone
jacks, type RJ-48C. The RJ-48C plug and/or jacks used must comply with the FCC Part 68
rules.
MFRs Port Identifier Facilities Interface
Code
Service Order Code Network
Connectors
T1: lines 1–16 04DU9-1SN
04DU9-1ZN
6.0N RJ-48C
ICES statement (Canada only)
Canadian Department of Communications Radio Interference Regulations
This digital apparatus (Avaya Advanced Gateway 2330) does not exceed the Class A limits
for radio-noise emissions from digital apparatus as set out in the Radio Interference
Regulations of the Canadian Department of Communications.
Règlement sur le brouillage radioélectrique du ministère des
Communications
Cet appareil numérique (le commutateur Avaya Advanced Gateway 2330) respecte les limites
de bruits radioélectriques visant les appareils numériques de classe A prescrites dans le
Règlement sur le brouillage radioélectrique du ministère des Communications du Canada.
Regulatory information and safety precautions
8 Installation — Chassis August 2013
Comments? [email protected]

CE marking statement (Europe only)
EN 55022 statements
This is to certify that the Avaya Advanced Gateway 2330 equipment is shielded against the
generation of radio interference in accordance with the application of Council Directive
2004/108/EC. Conformity is declared by the application of EN 55022 Class A (CISPR 22).
Caution:
This device is a Class A product. In a domestic environment, this device can cause radio
interference, in which case the user may be required to take appropriate measures. For
translations of this message, see Class A device caution statement on page 45.
EN 55024 statement
This is to certify that the Avaya Advanced Gateway 2330 is shielded against the susceptibility
to radio interference in accordance with the application of Council Directive 2004/108/EC.
Conformity is declared by the application of EN 55024 (CISPR 24).
EN 300386 statement
The Avaya Advanced Gateway 2330 complies with the requirements of EN 300386 V1.3.3 for
emissions and for immunity for a Class A device intended for use in either Telecommunications
centre or locations other than telecommunications centres given the performance criteria as
specified by the manufacturer.
European Union and European Free Trade Association (EFTA)
notice
All products labeled with the CE marking comply with R&TTE Directive (1999/5/
EEC) which includes the Electromagnetic Compliance (EMC) Directive (2004/108/
EC) and the Low Voltage Directive (2006/95/EC) issued by the Commission of the
European Community.
National Electromagnetic Compliance (EMC) Statements of Compliance
Installation — Chassis August 2013 9

Compliance with these directives implies conformity to the following European Norms (ENs).
The equivalent international standards are listed in parenthesis.
• EN 55022 (CISPR 22)–Electromagnetic Interference
• EN 55024 (IEC 61000-4-2, -3, -4, -5, -6, -8, -11)–Electromagnetic Immunity
• EN 61000-3-2 (IEC 610000-3-2)–Power Line Harmonics
• EN 61000-3-3 (IEC 610000-3-3)–Power Line Flicker
VCCI statement (Japan/Nippon only)
This is a Class A product based on the standard of the Voluntary Control Council for
Interference (VCCI) for information technology equipment. If this equipment is used in a
domestic environment, radio disturbance may arise. When such trouble occurs, the user may
be required to take corrective actions.
BSMI statement (Taiwan only)
This is a Class A product based on the standard of the Bureau of Standards, Metrology and
Inspection (BSMI) CNS 13438 and CNS14336, Class A.
National Safety Statements of Compliance
EN 60950 statement
This is to certify that the Avaya Advanced Gateway 2330 equipment is in compliance with the
requirements of EN 60950 in accordance with the Low Voltage Directive. Additional national
differences for all European Union countries have been evaluated for compliance.
Regulatory information and safety precautions
10 Installation — Chassis August 2013
Comments? [email protected]

NOM statement (Mexico only)
The following information is provided on the devices described in this document in compliance
with the safety requirements of the Norma Oficial Méxicana (NOM):
Exporter: Avaya, 4655 Great America Parkway, Santa Clara , CA 95054
USA.
Importer: Avaya de México, S.A. de C.V. Avenida Insurgentes Sur #1605 Piso
30, Oficina Col. San Jose Insurgentes Deleg-Benito Juarez México
D.F. 03900
Tel: Fax: [phone] 480 2199
Input: Avaya Advanced Gateway 2330: 100 - 240 VAC~ 0,5 A Max. 50/60
Hz
Información NOM (unicamente para México)
La información siguiente se proporciona en el dispositivo o en los dispositivos descritos en
este documento, en cumplimiento con los requisitos de la Norma Oficial Méxicana (NOM):
Exportador: Avaya, 4655 Great America Parkway, Santa Clara , CA 95054
USA.
Importador: Avaya de México, S.A. de C.V. Avenida Insurgentes Sur #1605 Piso
30, Oficina Col. San Jose Insurgentes Deleg-Benito Juarez México
D.F. 03900
Tel: Fax: [phone] 480 2199
Embarcar a: Avaya Advanced Gateway 2330: 100 - 240 VAC~ 0,5 A Max. 50/60
Hz
Denan statement (Japan/Nippon only)
National Safety Statements of Compliance
Installation — Chassis August 2013 11

National Environmental Statements of Compliance
The WEEE Directive 2002/96/EC and RoHS (Restriction of Hazardous Substances) Directive
2002/95/EC sets collection, recycling and recovery targets for various categories of electrical
products and their waste.
RoHS Directive Compliance Statement
The Restriction on Hazardous Substances Directive (RoHS) (2002/95/EC), which
accompanies the WEEE Directive, bans the use of heavy metals and brominated flame-
retardants in the manufacture of electrical and electronic equipment. Specifically, restricted
materials under the RoHS Directive are Lead (including solder used in PCBs), Cadmium,
Mercury, Hexavalent Chromium, and Bromine.
Avaya declares compliance with the European Union (EU) RoHS Directive (2002/95/EC).
WEEE Directive Compliance Statement
This product at end of life is subject to separate collection and treatment in
the EU Member States, Norway, and Switzerland and therefore is marked
with the symbol shown at the left. Treatment applied at end of life of these
products in these countries shall comply with the applicable national laws
implementing Directive 2002/96/EC on Waste of Electrical and Electronic
Equipment (WEEE).
Avaya declares compliance with the European Union (EU) WEEE Directive
(2002/96/EC).
Safety messages
This section describes the precautionary notices you find in this document. This section also
contains precautionary notices that you must read for safe operation of the Avaya Advanced
Gateway 2330 and safe operation.
Regulatory information and safety precautions
12 Installation — Chassis August 2013
Comments? [email protected]

Notices
Notice paragraphs alert you about issues that require your attention. The following paragraphs
describe the types of notices used in this guide. For translations of safety messages, see
Translations of safety messages on page 45.
Important:
An attention notice provides important information regarding the installation and operation
of Avaya products.
Electrostatic alert:
ESD
ESD notices provide information about how to avoid discharge of static electricity and
subsequent damage to Avaya products.
Caution:
Caution notices provide information about how to avoid possible service disruption or
damage to Avaya products.
Warning:
Warning notices provide information about how to avoid personal injury when working with
Avaya products.
Voltage:
Danger—High Voltage notices provide information about how to avoid a situation or
condition that can cause serious personal injury or death from high voltage or electric
shock.
Danger:
Danger notices provide information about how to avoid a situation or condition that can
cause serious personal injury or death.
Cautions and warnings for the Advanced Gateway 2330
The following precautionary messages apply to the Advanced Gateway 2330. For your safety,
read these precautions carefully before proceeding with installation of the product.
Safety messages
Installation — Chassis August 2013 13

Warning:
Only qualified service personnel must perform the installation. Read and follow all warning
notices and instructions marked on the product or included in the documentation. For
translations of this message, see Qualified service personnel warning statement on
page 46.
Warning:
The Advanced Gateway 2330 relies on the building installation for overcurrent protection.
Ensure that a fuse or circuit breaker no larger than 120 V AC, 15 A U.S. (240 V AC, 10 A
international) is used on the phase conductors. For translations of this message, see
Overcurrent warning statement on page 47.
Caution:
To reduce the risk of fire, use only number 26 AWG or larger UL Listed or CSA Certified
Telecommunication Line Cord for all network connections.
Caution:
Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries
according to the instructions.
Hardware Notice
The Lithium battery in this product is part of a nonvolatile memory device and will retain data
for 10 years in the absence of power. Avaya does not consider the lithium battery in this unit
a field replaceable or serviceable part and should not be accessed by the customer.
Voltage:
Risk of injury by electric shock
Before working on this equipment, be aware of good safety practices and the hazards
involved with electrical circuits. Use only power cords that have a grounding path. Ensure
that the switch is properly grounded before powering on the unit. For translations of this
message, see Electric shock danger statement on page 50.
Warning:
Risk of eye injury by laser
Fiber optic equipment can emit laser or infrared light that can injure your eyes. Never look
into an optical fiber or connector port. Always assume that fiber optic cables are connected
to a light source. For translations of this message, see Laser fiber optic warning
statement on page 48.
Regulatory information and safety precautions
14 Installation — Chassis August 2013
Comments? [email protected]

Caution:
If you do not install interface modules in slots, keep the metal cover plates in place over the
slots. Removing the cover plates impedes airflow and proper cooling of the unit. For
translations of this message, see Cover plate warning statement on page 48.
Personal safety and equipment protection
Read this section to prevent injury and equipment damage.
Module protection
The following practices prevent equipment damage when you work on the Avaya Advanced
Gateway 2330:
•Always wear a grounded antistatic wrist strap when you handle modules.
• Always set modules on appropriate antistatic material.
• Handle modules by the faceplate and handles. Do not touch pins or electrical
connections.
• Do not leave interface module slots empty. You must fill all slots with modules or slot
covers to maintain safety compliance, proper cooling, and electromagnetic interference
(EMI) containment in the shelf.
• Ensure that your environment meets the requirements for temperature, humidity, and
cleanliness. See Environmental requirements on page 42.
• Do not overtighten thumb screws or lug nuts. Tighten screws and nuts until they are snug,
plus a quarter turn. If you use a power tool to tighten screws, use a low torque setting of
2 to 3 in–lb (0.226 to 0.339 N-m).
Personal safety and equipment protection
Installation — Chassis August 2013 15

Cables and connectors protection
The following practices prevent damage to cables and connectors:
•Use caution when connecting cables. Take care to ensure you insert each cable
connector in the correct port for the purpose you intend. For example, ensure you connect
LAN cables and connectors to LAN ports on the Advanced Gateway 2330.
• Support cables to prevent stress on the connectors. If you have a high-density cable
configuration, use an appropriate cable management system to relieve stress on the
cables. Also ensure that cables are threaded neatly, and that you employ cable ties as
required.
• Do not exceed the bend radius recommended for the type of cable installed.
• Fiber-optic cables and connectors require special care:
- Cover connectors with rubber safety plugs when they are not connected.
- Before you install or replace fiber-optic cables, clean the connectors.
- Do not exceed the bend radius that is recommended for fiber-optic cable. The
acceptable bend radius for fiber-optic cable is ten times its diameter, or 2.5 to 5 cm
(1 to 2 in.). If you use a radius of less than the recommended bend radius, a loss of
signal integrity can result. Loss of signal integrity caused by incorrect bend radius is
difficult to diagnose.
Electrostatic discharge
Electrostatic discharge (ESD) is the transfer of charge between objects at different electrical
potentials. ESD can change the electrical characteristics of a semiconductor device, and
degrade or destroy it. ESD can cause equipment to malfunction or fail.
To dissipate or neutralize electrostatic charges, use proper grounding and use conductive or
dissipative materials.
Use a grounded ESD wrist strap. When you use a wrist strap, any charge in your body can go
to ground rather than damage a hardware module.
When shipping the product, proper antistatic packaging shields the product from charge
caused by movement of the product within the shipping container.
Antistatic material
Antistatic material prevents electrical damage to equipment and therefore prevents the
interruption of normal operations in an electronic system.
Regulatory information and safety precautions
16 Installation — Chassis August 2013
Comments? [email protected]

Place modules on an appropriate antistatic material when you replace hardware.
Use an ESD pad or antistatic packaging.
Important:
Some antistatic packaging is effective only on the inside of the package.
Personal safety and equipment protection
Installation — Chassis August 2013 17

Regulatory information and safety precautions
18 Installation — Chassis August 2013
Comments? [email protected]

Chapter 2: Introduction
Purpose
This document provides information you need to properly and safely install the Avaya Advanced Gateway
2330 (AG2330) chassis. For more information about installing hardware components, see Avaya
Advanced Gateway 2330 Installation — Hardware Components (NN47264-301).
Related resources
Documentation
See the Avaya Advanced Gateway 2330 Documentation Roadmap, NN47264-103, for a list
of the documentation for this product.
Training
Ongoing product training is available. For more information or to register, you can access the
Web site at http://avaya-learning.com.
Avaya Mentor videos
Avaya Mentor is an Avaya-run channel on YouTube that includes technical content on how to
install, configure, and troubleshoot Avaya products.
Go to http://www.youtube.com/AvayaMentor and perform one of the following actions:
•Enter a key word or key words in the Search Channel to search for a specific product
or topic.
• Scroll down Playlists, and click the name of a topic to see the available list of videos
posted on the site.
Installation — Chassis August 2013 19

Support
Visit the Avaya Support website at http://support.avaya.com for the most up-to-date
documentation, product notices, and knowledge articles. You can also search for release
notes, downloads, and resolutions to issues. Use the online service request system to create
a service request. Chat with live agents to get answers to questions, or request an agent to
connect you to a support team if an issue requires additional expertise.
Introduction
20 Installation — Chassis August 2013
Comments? [email protected]