Avaya C460 SMON User manual

Avaya C460 SMON
User Guide
August 2003

Avaya C460 SMON 5.2 User Guide
Copyright 2003 Avaya Inc. All Rights Reserved
The products, specifications, and other technical information regarding the products contained
in this document are subject to change without notice. All information in this document is
believed to be accurate and reliable, but is presented without warranty of any kind, express or
implied, and users must take full responsibility for their application of any products specified in
this document. Avaya disclaims responsibility for errors which may appear in this document,
and it reserves the right, in its sole discretion and without notice, to make substitutions and
modifications in the products and practices described in this document.
Avaya™, Cajun™, P550™, LANstack™, CajunView™, and SMON™ are trademarks of
Avaya Inc.
© 2003 Avaya Inc. All rights reserved. All trademarks identified by the ® or ™ are registered
trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of
their respective owners.
Release 3.003

Avaya C460 SMON User Guide iii
Table of Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi
The Purpose of This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Who Should Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii
Organization of This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii
Chapter 1 — SMON Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
What is RMON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
What is SMON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Overview of SMON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
SMON Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Filtering Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Device SMON Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Switch Statistics Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Port Statistics Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Extended Port Statistics Overview . . . . . . . . . . . . . . . . . . . . . . . .6
VLAN Statistics Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Alarms and Events Overview . . . . . . . . . . . . . . . . . . . . . . . . . . .7
AnyLayer SMON Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Protocol Distribution Overview . . . . . . . . . . . . . . . . . . . . . . . . . .9
DSCP Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Chapter 2 — Using the Device SMON . . . . . . . . . . . . . . . . . . . . . . . . 10
Accessing Avaya C460 SMON . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
The Device SMON User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Application Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Device SMON Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Dialog Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Status Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Working with Device SMON Tools . . . . . . . . . . . . . . . . . . . . . . . . . .14
Mouse Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Using Dialog Box Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Generating Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Managing Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

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Table of Contents
Chapter 3 — Using Switch Statistics . . . . . . . . . . . . . . . . . . . . . . . . . 17
Accessing the Switch Statistics Window . . . . . . . . . . . . . . . . . . . . . .17
Viewing the Switch Statistics Gauges and Pie Charts . . . . . . . . . . . .18
Viewing the Switch Statistics Traffic Graph . . . . . . . . . . . . . . . . . . .19
Chapter 4 — Using Port Statistics. . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Accessing the Port Statistics Window . . . . . . . . . . . . . . . . . . . . . . . .21
Using The Port Statistics Window . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Viewing Packet Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Viewing Bandwidth Statistics . . . . . . . . . . . . . . . . . . . . . . . . . .24
Viewing Utilization Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Selecting Ports to Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Sorting the Port Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Chapter 5 — Using Extended Port Statistics . . . . . . . . . . . . . . . . . . . 31
Accessing the Extended Port Statistics Window . . . . . . . . . . . . . . . .31
Viewing Pie Charts in the Extended Port Statistics Window . . . . . .32
Viewing the Traffic Graph in the Extended Port Statistics Window .34
Chapter 6 — Using VLAN Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Accessing VLAN Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Using the VLAN Statistics Window . . . . . . . . . . . . . . . . . . . . . . . . . .38
Viewing VLAN Packet Statistics . . . . . . . . . . . . . . . . . . . . . . . . .39
Viewing VLAN Bandwidth Statistics . . . . . . . . . . . . . . . . . . . . .40
Selecting VLANs to Display . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Sorting the VLAN Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Chapter 7 — Using Alarms and Events . . . . . . . . . . . . . . . . . . . . . . . 44
Using the Alarms and Events Tool . . . . . . . . . . . . . . . . . . . . . . . . . .44
Alarms Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Alarms Table Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Tooltips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Editing Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Alarm Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Overview of the Alarm Wizard . . . . . . . . . . . . . . . . . . . . . . . . .49
Activating the Alarm Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Alarm Wizard Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Device Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Avaya C460 SMON User Guide v
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Chapter 8 — Using AnyLayer SMON . . . . . . . . . . . . . . . . . . . . . . . . . 59
Accessing AnyLayer SMON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
The AnyLayer SMON User Interface . . . . . . . . . . . . . . . . . . . . . . . .60
Application Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
AnyLayer SMON Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Tool Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Dialog Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Status Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Chapter 9 — Using Protocol Distribution and DSCP Statistics . . . . . 64
Using the Protocol Distribution Tool . . . . . . . . . . . . . . . . . . . . . . . .64
Selecting Protocols to Display . . . . . . . . . . . . . . . . . . . . . . . . . .65
Protocol Distribution Window . . . . . . . . . . . . . . . . . . . . . . . . . .65
Using the Protocol Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Default and User Defined Protocols . . . . . . . . . . . . . . . . . . . . . .67
TCP/UDP Port Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Using Protocol Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Viewing DSCP Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Appendix A — Using Avaya C460 SMON Dialog Boxes . . . . . . . . . . 74
Using the Options Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
General Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Switch Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Port/VLAN Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Proto Dist/DSMON Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Using the Report Now Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . .81
Using the Auto Report Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . .82
Using the Find Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Finding a Port or LAG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Finding a VLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Using the Define TopN Filter Dialog Box . . . . . . . . . . . . . . . . . . . . .86
Using the Find Top5 Peaks Dialog Box . . . . . . . . . . . . . . . . . . . . . . .87
Using the Sort Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Appendix B — Setting Up the SMON License . . . . . . . . . . . . . . . . . . 89
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Avaya C460 SMON User Guide vi
Preface
Welcome to Avaya C460 SMON. This chapter provides an introduction
to the structure and assumptions of the guide. It includes the following
sections:
•The Purpose of This Guide - A description of the intended
purpose of this guide.
•Who Should Use This Guide - A description of the intended
audience of this guide.
•Organization of This Guide - A brief description of the subjects
covered in each chapter of this guide.
The Purpose of This Guide
This guide contains the information needed to operate the Avaya C460
SMON switch monitoring application efficiently and effectively.
The following table provides information about where to find
documentation about Enterprise SMON and Device SMON for other
devices.
Table 1. SMON Documentation
Application Document
Enterprise SMON Avaya MultiService SMON User
Guide
Device SMON for Avaya M770 and
M-MLS Devices
Avaya M770 and M-MLS SMON User
Guide
Device SMON for Avaya P120 Devices Avaya P120 SMON User Guide
Device SMON for Avaya P130 Devices Avaya P130 SMON User Guide
Device SMON for Avaya P330 Devices Avaya P330 SMON User Guide
Device SMON for Avaya P580/P882
Devices
Avaya P580/P882 SMON User Guide

Avaya C460 SMON User Guide vii
Preface
Who Should Use This Guide
This guide is intended for use by network managers familiar with network
management and its fundamental concepts. It is assumed that the user
has the basic responsibility for monitoring Avaya Technologies’ intelligent
switching devices and the network traffic.
Organization of This Guide
This guide is structured to reflect the following conceptual divisions:
•Preface - This chapter describes the guide’s purpose, intended
audience, and organization.
•SMON Overview - This chapter provides an overview of the
RMON standard and Avaya Inc.’s SMON concepts and an
introduction to the SMON tools.
•Using the Device SMON - This chapter describes how to launch
Avaya C460 SMON and the Device SMON tools. It also describes
the Device SMON user interface.
•Using Switch Statistics - This chapter describes the Switch
Statistics tool in detail, including sample screens and filtering
options.
•Using Port Statistics - This chapter describes the Port Statistics
tool in detail, including sample screens and filtering options.
•Using Extended Port Statistics - This chapter describes the
Extended Port Statistics tool in detail, including sample screens and
filtering options.
•Using VLAN Statistics - This chapter describes the VLAN
Statistics tool in detail, including sample screens and filtering
options.
•Using Alarms and Events - This chapter describes the Alarms
Table and Alarm Wizard in detail.
•Using AnyLayer SMON - This chapter describes the AnyLayer
tools in detail.
•Using Protocol Distribution and DSCP Statistics - This
chapter describes the Protocol Distribution and DSCP tools in
detail.

Preface
viii Avaya C460 SMON User Guide
The following Appendices are included at the end of this guide:
•Using Avaya C460 SMON Dialog Boxes - Dialog boxes that
appear in SMON tools.
•Setting Up the SMON License - How to set up the SMON
license so that SMON will work with Avaya C460 Devices.

Avaya C460 SMON User Guide 1
1SMON Overview
This chapter describes SMON, Avaya Inc.’s switched network monitoring
system. This chapter includes the following sections:
•What is RMON - A brief description of the RMON standard.
•What is SMON - A general description of SMON switch
monitoring technology.
•Overview of SMON - An introduction to SMON.
•Device SMON Tools - The Device SMON tools and how they
function.
•AnyLayer SMON Tools - The anylayer SMON tool and how
they function.
What is RMON
RMON is the internationally recognized and approved standard for
detailed analysis of shared Ethernet and Token Ring media. It ensures
consistency in the monitoring and display of statistics between different
vendors.
RMON’s advanced remote networking capabilities provide the tools
needed to monitor and analyze the behavior of segments on a network.
In conjunction with an RMON agent, RMON gathers details and logical
information about network status, performance, and users running
applications on the network.
An RMON agent is a probe that collects information about segments,
hosts, and traffic, and sends it to a management station.
The network administrator uses software tools to view the information
collected by the RMON agent on the management station.

Chapter 1
2 Avaya C460 SMON User Guide
RMON has two levels:
• RMON I analyzes the MAC layer (Layer 2 in the OSI seven-layer
model).
• RMON II analyzes the upper layers (Layers 3 and above).
RMON is an industry standard that Avaya Inc. and other companies have
adopted in their network management applications. SMON takes the
RMON standard and extends it to the switching environment.
What is SMON
SMON is an extension of the RMON standard. SMON adds to the
monitoring capabilities of RMON in the following ways:
• It provides additional tools and features for monitoring in the
switch environment.
• It provides a global view of traffic flow in a network with multiple
switches.
Device SMON extends RMON I for the MAC layer, and AnyLayer SMON
extends RMON II for the network layer and above. SMON monitoring
collects and displays data in real-time.
Using SMON monitoring, you can get:
• A global view of traffic for all switches on the network.
• An overall view of traffic passing through a specific switch.
• Detailed data about the hosts transmitting packets through a
switch.
• An analysis of traffic passing through each port connected to a
switch.
• A view of traffic between various hosts connected to a switch.